Trusted Agent profile

Acorn London reviews

★★★★★ Excellent

375 reviews across 1 platform

27 Denmark Hill, London, SE5 8RS

Acorn's London office at 27 Denmark Hill is rated 4.9 out of 5 across 375 reviews on 1 platform, including 375 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

375

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Godefroy Herissay was absolutely brilliant at helping with a difficult, stressful, purchase. He was there throughout, always reassuring and trying to find solutions. Thank you for a great service Godefroy!

Oscar · 18 June 2023

Agent replied · 17 June 2024

Thank you Oscar for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very pleased with service from Acorn. Jamal has helped us and communicated well throughout the process.

Robert · 27 December 2025

Agent replied · 26 January 2026

Hi Robert Cave-Brown! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

I let my flat with Acorn in Camberwell and they were always super helpful, honest & friendly. In particular Davide in lettings went out of his way to find a good tenant quickly and helped me get the flat set up for letting.PositiveResponsiveness, Professionalism

Ben · 25 October 2021

Agent replied · 17 June 2024

Thank you Ben for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Harrison did a perfect job assisting with the sale of my property. He was methodical and addes value to ensure the sale of my property from great communication. He provided updates to ensure all parties were informed through to completion.

Dorian · 16 April 2025

Agent replied · 17 June 2024

Thank you, Dorian, for sharing your positive experience with us. We're thrilled to hear that Harrison provided exceptional service and made sure the sale of your property went smoothly. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

Recently found a property to rent with Acorn's Camberwell office and the organisation and friendliness from the viewing process through to picking up the keys has been great. Davide has been super helpful and reassuring, and I have a lot of confidence in their team!

Donna · 18 June 2021

Agent replied · 17 June 2024

Thank you Donna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very nice customer service. Good office environment and a team which is ready to help an support even at 12 in the night. James and Davide were the people i dealt with and will recommend them. thanks for all your help guys and all the best for your future.

Achal · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our Camberwell team exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great work from the team on two property purchases. Helped navigate the ups and downs of the process in a professional manner. Special thanks to Godefroy and Jack.

Berhe · 18 June 2023

Agent replied · 17 June 2024

Super ! Thank you Berhe for a great review. I will be sure to pass on your kind words to the team. Best Wishes Karen Hedges Acorn Customer Services

5/5

Google

Godefroy & Jack were extremely helpful throughout the sales process, handling a variety of complications that came up effectively and quickly. I would certainly use Acorn's services again.

Richard · 18 June 2023

Agent replied · 17 June 2024

Thank you Richard. That's a great review for the Camberwell Team, thank you so much ! Karen Hedges- Acorn Customer Services

5/5

Google

Godefroy and the team here were an absolute pleasure to deal with thought. Godefroy in particular was incredibly friendly, honest and always on the front foot. He was always happy to go the extra mile, would highly recommend

Dan · 18 June 2022

Agent replied · 17 June 2024

Thank you Dan for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Godefroy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We were helped by Davide to find a property and he has been an absolute amazing professional who helped us find the most suitable property whilst helping us to move in as soon as possible. Thank you for all your hardwork and help Davide- you are the best!

Noorie · 18 June 2020

Agent replied · 17 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Harrison and team helped to make my first time buy a smooth process. Clear communication, negotiations handled in a diplomatic way. Reccomend

Charles · 16 April 2025

5/5

Google

Leon has consistently gone above and beyond to assist with the process - this has made a massive difference to me as a first time buyer, and has helped me feel at ease. I would highly recommend Leon and Acorn if you want excellent and honest service.

Suzy · 18 June 2020

Agent replied · 17 June 2024

Thank you Suzy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thank you Godefroy for the excellent service we have received in selling our property - very responsive and helpful. A great service - well done!PositiveResponsiveness, Professionalism

Mark · 18 June 2023

Agent replied · 17 June 2024

Thank you Mark for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Davide was a huge help throughout the process of finding our flat and preparing us for all the bureaucracy. Professional, friendly, reliable and made us feel confident in the whole process. Thanks 👌🏽PositiveResponsiveness, Quality, Professionalism, Value

Henri · 18 June 2022

Agent replied · 17 June 2024

Thank you Henri for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Davide was very reactive and flexible when I contacted him for a viewing. Great communication. Some agents let you in and barely speak to you. Davide gave me lots of information and was very friendly and funny! Great service all round! ;-)

Samira · 18 June 2021

Agent replied · 17 June 2024

Thank you Samira for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

William was very helpful chasing up any queries we had about the property and was very communicative throughout the whole process. Made everything a breeze

Joe · 18 June 2023

Agent replied · 17 June 2024

So nice to hear. Thanks for your kind words ! Best wishes Acorn Customer Services

5/5

Google

It was great working with Acorn! Godefroy and Jack were very attentive, always providing advice and support along the sale of our flat! Thanks team.

Noor · 18 June 2023

Agent replied · 17 June 2024

Hi Noor, we appreciate the positive feedback. It means a lot. We will share this with the team! Best wishes Karen Hedges Acorn Customer Services

4/5

Google

I received excellent service from Leon at the Camberwell office. Leon was responsive, communicated regularly and was extremely patient during the sale dealing with my solicitor, the tenants in my flat and my letting agents. I would say though that Acorn's valuation was considerably higher than what we received offers for, and we weren't particularly happy with the photos taken of the flat for posting on the property search sites. Nonetheless, I would recommend Acorn and thought that Leon was a pleasure to deal with.

Nick · 19 June 2019

5/5

Google

Leon was enthusiastic, informative and responsive. He answered my queries swiftly and kept the pace up during the entire process, he pushed things forward with robustness. In addition Steven was very helpful dealing with my queries, very reassuring and an excellent communicator. Thank you both.

Marion · 18 June 2020

Agent replied · 17 June 2024

Thank you Marion for leaving us a 5* review. We are really happy that you were pleased with the service you received from Leon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Davide went above and beyond to make sure we had the best experience and worked around our schedules when necessary. Highly recommend this branch to anyone looking to move in the future.PositiveResponsiveness, Quality, Professionalism

Clare · 18 June 2022

Agent replied · 17 June 2024

Thank you Clare for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn is by far the best Estate Agents that I've come across in South London- and I've been through a few! Bradley Gilchrist and handled my move and he was efficient, prompt in responding to my texts and calls and helpful with the small details that make all the difference to avoid or minimise the stress normally associated with moving home. On receiving the keys and moving in the flat was absolutely spotless, including all the kitchen appliances and the bathroom. I can only thank Bradley and all of his colleagues at Acorn for the help afforded to me. Kevin Bismark Cobham

Kevin · 12 November 2018

5/5

Google

As a first-time buyer, I wasn't sure what to expect when buying a flat other than that it would be stressful. Godefroy & the team at Acorn Camberwell did a fabulous job keeping everything on track, nudging people when needed & liaising between all the different parties. I can't recommend Acorn highly enough; they went out of their way to ensure my purchase went as smoothly as possible. Many Thanks.

Craig · 23 July 2023

Agent replied · 17 June 2024

Thank you Craig for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and the team. Thanks. Customer Services

5/5

Google

It was a great experience at Acorn. Davide was there to help us find a place to live and guided us all throughout the process. He gave us all the information we need and really took his time to talk to us. Great guy!

Ronald · 18 June 2020

Agent replied · 17 June 2024

Thank you Ronald for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Leon was super helpful during our property search, and was genuinely a pleasure to deal with. He showed us a range of great properties and had clearly listened to our criteria carefully. All our queries were followed up quickly and in detail. Great service!

Ruth · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Leon met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn London

How many reviews does Acorn London have?

Acorn's London office has 375 reviews across 1 platform: 375 on Google.

What is Acorn London's rating?

Acorn London is rated 4.9 out of 5 across all 375 reviews, and 4.9 out of 5 on Google from 375 reviews.

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards: Acorn, London won Gold.

Where is Acorn's London office?

Acorn London, 27 Denmark Hill, London, SE5 8RS.

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