Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience at Acorn. Leon was my agent and he provided excellent service. He was always willing to help and was on hand at all times to support my purchase!
Freddie · 18 June 2020
Agent replied · 17 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Leon. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe team at Acorn have been great at helping sell our flat in Camberwell (when other agencies before them failed!) They were very responsive and provided immediate feedback after every visit until we found the perfect buyers! If you’re selling or buying in the Camberwell, we’d highly recommend Acorn as they know the area very well, and are highly professional!
Beatrice · 18 June 2023
Agent replied · 17 June 2024
Thank you Beatrice for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHatice from the Camberwell branch has been extremely kind, attentive and helpful the whole way through finalising our rental agreement, even though she was only covering for someone else! Could not recommend her enough for all the help she has provided and her responsiveness has been amazing.
Lianne · 16 April 2024
Agent replied · 17 June 2024
Hi Lianne, thank you so much for sharing your positive experience with us! We are thrilled to hear that Hatice provided exceptional service during your rental agreement process. We appreciate your recommendation and will be sure to pass along your kind words to her.
★★★★★ 5/5
GoogleThey were our estate agents for a house sale and did a great job finding buyers and keeping the selling process moving forward.
Noah · 16 April 2025
Agent replied · 17 June 2024
Hi Noah, thank you for the positive feedback on our estate agency services. We're thrilled to hear that we were able to assist you in finding buyers and facilitating a smooth selling process. If you ever need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleDavide Letizia was absolutely phenomenal. Super helpful, very quick to respond and he helped me find the perfect home in less than a week! Excellent servicePositiveResponsiveness, Quality, Professionalism
Pumie · 18 June 2021
Agent replied · 17 June 2024
Thank you Pumie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDavide was probably the best agent I’ve ever met! Very kind and professional. He even offered me a coffee and a lift to the train station after the viewing. Thanks a lot.
Fulvio · 18 June 2020
Agent replied · 17 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleIt was truly a big leap moving into a foreign land and 1 of the dilemmas is finding a home that suits your work set up and lifestyle but if your in trouble in finding your next place to stay in, your go-to friendly agent is no other than Davide Letizia of Acorn Camberwell whose genuine help is truly palpable and deeply appreciated. He is just a message and phone call away for every queries you've got in moving in to your new place or property! If you value an agent in finding your new place whose help is round-the-clock then I highly suggest him without any reservation for his utmost concern for the tenants and clear communication with almost every bit of information you need. So next time you need moving in to a new place, all you have to do is to drop by at Camberwell Acorn and look for Davide, the agent you can always trust and rely on! Happy Ascending and moving in everyone! By the way we've got the newly re-furnish place at Southwell Road Se5 9Pe! With lots of thanks from the 4 of us Davide! (Kings Nurses)
Little · 18 June 2020
Agent replied · 17 June 2024
Thank you guys for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Davide exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGood Evening All, after meeting with several agents. It was Acorn & in particular LEON whom I choose to represent me.
A very professional, knowledgeable and informative individual. Who helped me every step of the way from start to finish of the sale process.
Always available to give me informed and factual recommendations throughout the various steps of the process, which was incredibly helpful.
Also helping me with aspects I had no knowledge about, from legal frameworks and contracts to sourcing subcontractors to help the process move forward. A very competent individual within the industry.
Would highly recommend both Leon and the Acorn group wheather you are selling, buying or renting property.
I would like to take this opportunity to thank Acorn & In particular LEON, for the customer service, time and dedication going through my sale process.
Regards
Mr.Willessey
S · 18 June 2020
Agent replied · 17 June 2024
Thank you Sean, for leaving us a 5* review. We are really happy that you were pleased with the service you received from leon. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSteven and Leon=RECORD BREAKERS. Coming off a bad experience with another letting agent, they both put us at ease and reassured me instantly. They worked with us to ensure the property was in the best condition for market, gave us quick responses and had viewings lined up instantly. Not only did they get our property sold within the first four days of it being on the market but also at a record price for the block, we could not have been happier. They continually went above and beyond to help us all the way through to completion with help and advice. Truly the best team!
Kate · 18 June 2020
Agent replied · 17 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Steven and Leon. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 3/5
GoogleI now live in a flat that was rented out by Acorn but is not managed by them.
I was followed by Davide Letizia during the negotiation, he’s a really good salesman as we were convinced to take the flat straight away.
One piece of advice from me is to follow the tenants through the entire process as the rest of the experience was not as smooth as we thought.
First of all the referencing agency they use is not at all easy to deal with, then we repeatedly asked for a floor plan in order to buy furniture (the place was unfurnished) with no luck so we ended up rushing to get at least a bed to sleep in the first night.
Also between the paying of the “holding” deposit and the signing of the contract we had no news on how the negotiation was proceeding and it was really stressful as we were not completely sure to be able to move in until 2 days before the move-in date.
Overall we got what we wanted and the house is nice, but as any other letting agency they just care about the sale and not about customers.
Aghnes · 18 June 2020
Agent replied · 17 June 2024
Thank you Agnhes for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with Davide and will certainly take on board your comments regarding the referencing and pre-tenancy service. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe sale of our property was a fairly drawn-out affair owing to the fact that our first buyer suddenly dropped out after four months as a result of mortgage problems, which necessitated our extending the lease. Remarkably, however, at that moment of crisis, Acorn found us another buyer within 24 hours and from then on, the sale proceeded smoothly through to completion. We found Acorn knowledgeable, helpful, friendly, competent and professional throughout and would have no hesitation in recommending the agency to others selling or buying in this area.
John · 18 June 2020
Agent replied · 17 June 2024
Thank you John for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from us and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleTaylor was incredibly responsive, professional and patient throughout our house purchase. He kept on top of all the details and communicated frequently and effectively. Highly recommend!PositiveResponsiveness, Professionalism
Agnes · 18 June 2021
Agent replied · 17 June 2024
Thank you Agnes for leaving us a 5* review. We are really happy that you were pleased with the service you received from Taylor and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe just had our tenants move in this weekend. Davide in Camberwell was great to deal with would definitely recommend.
James · 18 June 2022
Agent replied · 17 June 2024
Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have just bought a lovely flat in Camberwell and from the first viewing up until completion Leon Ward was exceptional and made what can be a stressful process simple and pain free.
Greg · 19 June 2019
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWilliam cande is an asset to Acorn , they are very lucky to have a letting agent like him. We had difficulties in securing a rental property but when william intervened on our behalf, we have been able to get a place. He is very friendly and his letting skills are top notch.
Amankwaah · 21 September 2023
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleI had a really great experience with Davide from Acorn Estate Agents. He gave me lots of really useful advice and then got me a good deal on my rent. It was refreshing to deal with an honest estate agent who really listened to my concerns regarding what sort of property I was looking for and who then helped me negotiate a good price on the rent . Thanks xxPositiveQuality, Professionalism
Sophie · 25 October 2021
Agent replied · 17 June 2024
Thank you Sophie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMr. Davide Letizia was always available to give us a hand with all the informations and directions for our flat renting. Thank you to Davide and the Acorn Group.
Fedem · 18 June 2020
Agent replied · 17 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDavide was so professional and friendly throughout securing our place. Thank you so much for all your help!!PositiveProfessionalism
Samantha · 18 June 2022
Agent replied · 17 June 2024
Thank you samantha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI would highly recommend Acorn Camberwell. They’re very professional, responsive and extremely helpful. Davide was a pleasure to deal with throughout.PositiveResponsiveness, Quality, Professionalism
Jack · 18 June 2021
Agent replied · 17 June 2024
Thank you Jack for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe customer service provided by both Leon and Steven was professional and excellent both in equal measure! I highly recommend them as first choice of estate agents!
Anousha · 18 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Leon and Steven met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAmazing experience selling our flat, Stephen and Leon were both amazing and sold our flat faster and at a higher price than expected. Couldn't recommend them enough!!!
Ben · 18 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Steven and Leon. if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleAVOID! Not only they treat customers with no respect, but they are very inefficient, unprofessional and bombard you with emails for simple things such as arranging a viewing. The whole experience has been stressful and a great waste of time …
Alba · 16 April 2024
Agent replied · 17 June 2024
Hi Alba, we're truly sorry to hear about your experience. We can see that the branch Manager did try to contact you by phone and email but you kept missing each other. We appreciate your feedback and have addressed these issues internally. Thank you for bringing this to our attention.
★★★★★ 5/5
GoogleFriendly local staff who’ve helped sell our flat with enthusiasm (and get the asking price). Particular thanks to Leon who managed the process and was always eager and willing.
Joseph · 19 June 2019
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLeon was helpful and patient during what was a very long, problematic and drawn-out house purchase. He was communicative and made a difficult experience much easier.
Emma · 18 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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