Trusted Agent profile · London

Acorn London reviews

★★★★★ Excellent

375 reviews across 1 platform

27 Denmark Hill, London, SE5 8RS

Acorn's office in London, at 27 Denmark Hill, is rated 4.9 out of 5 across 375 reviews on 1 platform, including 375 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

375

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Can't thank Steven M and Leon W enough for their help and guidance in selling my flat. In less than a week of the flat being on the market we were accepting an offer, which was a direct result of their commitment and hard work. Thank you, thank you, thank you!!!

Mel · 19 June 2019

5/5

Google

I was new in renting a property thanks God everything went okay and we rent the flat that we like ... a big thanks to Melanie the agent that kindly tok us and show us the flat...to mention as well all the team from Helder Carmen and denzel a bing thanks

Fábio · 19 June 2018

5/5

Google

A brilliant service from the first call to book the viewing to picking up the keys. I could not recommend them more highly. Jordan and Toni were a great a support during a stressful time and did everything they could to keep the process moving. A big thank you to them

Zina · 19 June 2018

5/5

Google

Godefroy did a great job selling our property. He offered us sound advice throughout the process and was particularly effective when it came to liasing with the solictors on both sides. Highly recommend!

Ruaraidh · 20 December 2023

Agent replied · 17 June 2024

Hi Ruaraidh, thank you for taking the time to share your positive experience with us. We're thrilled to hear that Godefroy provided you with great service and valuable advice. We appreciate your recommendation and look forward to assisting you in the future.

5/5

Google

Thanks Davide Letizia for your help and great service.

María · 18 June 2021

Agent replied · 17 June 2024

Thank you María for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Davide and the team were very helpful. Great service.PositiveProfessionalism

Nia · 18 June 2021

Agent replied · 17 June 2024

Thank you Nia for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

My partner recently sold her flat through Acorn Estate Agents in Camberwell. Luke, our sales agent was extremely helpful and easy to get hold of. He helped us through a very difficult sale due to issues with conveyancers and without his prompt responses this would have been even more stressful. Would definitely recommend. 5 stars!!!!!!!PositiveResponsiveness, Quality, Professionalism

Michelle · 18 June 2021

Agent replied · 17 June 2024

Thank you Michelle for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Luke and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had 5 agents give me a market price for our property with Acorn being the most optimistic. While we did not reach their original target the final agreed price was greater than any 'best case scenario' that any other agent gave us. Thanks Acorn! Great working with Leon in the Camberwell branch with the genius that is Steve overseeing all.

Alasdair · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

5 star service from selling to letting. It has been great working with Godefroy on the sale of our flat, and Josh has gone above and beyond in order to secure us a letting after we exchange. Would 100% recommend.

Jazmin · 18 June 2023

Agent replied · 17 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thank you Karen Hedges Acorn Customer Services

5/5

Google

Many thanks to Josh & Suzzannah, who were extremely helpful with my recent property search, as well as very patiently listening at times!

Ross · 18 June 2023

5/5

Google

James Hoadley was very thorough and accomodating on my rental search, I highly recommend.

Alkadhi · 19 June 2019

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had an amazing experience with acorn who helped me buy my first appartment. The estate agent Leon was incredibly helpful and always at hand to offer advice. He went above and beyond to make the process run as smooth as possible - would definitely recommend!

Sarah · 19 June 2019

5/5

Google

Thanks Davide Letizia for you great help!

Carmen · 18 June 2021

Agent replied · 17 June 2024

Thank you Carmen for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I went to the Acorn office in Camberwell with a group of people to look for our first new home in London. Davide really took his time to talk to us and explained how the rental process works in London. He also showed us a map to give us a better understanding of the area. Great guy, Thank you!

Michela · 18 June 2020

Agent replied · 17 June 2024

Thank you Michela for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really happy with the service and customer care shown by William from the Acorn. Was polite and straight to the point at every turn. Would go back if moving out again.

Ahmed · 20 November 2023

Agent replied · 17 June 2024

Hi Ahmed, thank you for taking the time to leave your feedback. We're thrilled to hear that you had a positive experience with William from Acorn. We appreciate your kind words and look forward to serving you again in the future.

5/5

Google

Acorn provide a great service. They sold our flat this year, Godefroy, our estate agent, was brilliant throughout, hugely personable and always enthusiastic. He kept pushing the sale on and keeping us informed on progress. 100% Recommend.

Oli · 18 June 2023

Agent replied · 17 June 2024

Thank you Oli for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn, the best estate agents in Camberwell!!!!! Leon was very good at communicating with us from start to finish, always available at the end of the phone when needed, always kept us up to date. I would highly recommend acorn estate agents!! Thanks Leon

JBRG · 19 June 2019

5/5

Google

Great agent. Davide made everything really quick and easy

Corey · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Godefroy at Acorn was fantastic, he put so much effort into finding potential buyers and once I accepted an offer, he worked tirelessly to push the sale through. Really pleased and couldn't recommend more highly, a great example of what a local estate Agent can do!

Liam · 18 June 2022

Agent replied · 17 June 2024

Thank you Liam for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We just completed on our first home with Acorn and I cannot recommend them highly enough. Our agent Luke helped us through every step of the process, keeping us updated and informed through a stressful buying process (no fault of theirs). Thank you for everything!PositiveResponsiveness, Quality

Jessie · 18 June 2022

Agent replied · 17 June 2024

Thank you Jessie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Luke and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Hello, my name is Luis... very good service from Willan, I loved it, he was always attentive to help until the end, I would love to recommend it.

Pedro · 20 December 2023

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services

1/5

Google

Acorn have taken over four weeks to return our deposit, despite there being no ongoing dispute. Our repeated attempts to contact them have been ignored. We will be reclaiming the money through the Tenancy Deposit Scheme but do yourself a favour and avoid them altogether.

Will · 18 June 2022

Agent replied · 17 June 2024

Hi Will. I am sorry to read this review that is aimed at Property Management division, not our Camberwell office. I have spoken to your Property Manager who has confirmed that the delay has partly been caused by several items in the property being moved to an area of the property that was not inspected by the inventory clerk and that we were unaware of the. However, the deposit return should have been better managed and I can only apologise. We are awaiting the landlords authority to release your deposit and hope to have this resolved by the end of today. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I received absolutely fantastic service from Godefroy Herissay and the rest of the team at Acorn, who were always on hand to deal with all the steps necessary to sell my flat. Highly recommended.

Andrew · 18 June 2023

Agent replied · 17 June 2024

Thank you Andrew, that is very kind of you to say so.. I will pass it on! Kind regards- Karen Hedges Acorn Customer services

5/5

Google

I recently worked with Acorn Estate Agents in Camberwell. Harrison White in particular was fantastic. He provides clear, honest and helpful advice and is a pleasure to work with.

Mark · 16 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn London

How many reviews does Acorn London have?

Acorn's London office has 375 reviews across 1 platform: 375 on Google.

What is Acorn London's rating?

Acorn London is rated 4.9 out of 5 across all 375 reviews, and 4.9 out of 5 on Google from 375 reviews.

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards: Acorn, London won Gold.

Where is Acorn's London office?

Acorn London, 27 Denmark Hill, London, SE5 8RS.

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