Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 1/5

Google

STAY WELL CLEAR FROM RENTING FROM ACORN. THEY ARE CORRUPT AND WILL TAKE YOUR MONEY and leave you in a flat with no heating or hot water for days on end when there told the boiler is no longer repairable they will leave you months with no boiler with a baby to freeze there staff don't care. Staff are rude. They refuse to get problems sorted and only want your money.

Aaron · 30 November 2023 · Acorn London (128 Rushey Green)

★★★★★ 5/5

Google

I had the pleasure of meeting Shemron Mark who was the first Estate Agent I encountered on my property search which started a few months ago. As far as Estate Agents go, Shemron has by far been the most polite, helpful, transparent and honest. The communication has always been great with swift answers to emails. I can't recommond Shemron and Acorn Estate Agents in Catford enough. You will be in good hands if you work with Shemron. If I ever I need to find a new property I know where I will go.

Tafrina · 30 November 2023 · Acorn London (128 Rushey Green)

★★★★★ 5/5

Google

Amazing service and very helpful.

Fabiana · 30 November 2023 · Acorn London (325 Kennington Road)

★★★★★ 5/5

Google

Damian was very supportive throughout of our process of renting our new home, would recommend Acorn's and especially Damian's services to anyone!

Christina · 30 November 2023 · Acorn London (325 Kennington Road)

★★★★★ 1/5

Trustpilot

Part 2 as promised

I guess this is a monthly update to the still on- going 'Joy' of renting via Acorn. I stand by my 1st review and I will stand by this one... I will not remove just because you want me to. I will start by saying there is a property file with Medway Council if you become the future Tenant of this house.. there has been previous contact made for you, I've now vacated for 3 1/2 weeks the house sits empty. Also love nothing more than walking to booked viewings when nobody arrives! Brilliant waste of time. To the one person viewing who walked out after saying to much work.. I salute you sir your correct. No further on for a useful meaningful solution, there have been viewings and offers made to the landlord for said house on market which has been on market since 19th October.. but the offers not accepted even at a higher rate of rental than I paid, guess when someone who doesn't live there still pays rent why would you want to, so easier to refusing future viewings and making myself available until its returned in April. In the same hand I'm certainly not going to be scrubbing anymore damp/mould off walls which is clearly not the 'condensation how you live lines' might be something more to do with water ingress... like the stains on bedroom ceilings not made good... certainly not something that I will sorting. Check the GSC for this house as the recommendations for age of boiler from the proper Gas safety test have clearly been ignored it's not been serviced for many years of which a landlord is legally responsible to service his boiler (it's 30 plus years old!) There was supposed to be a mutual date set for an early end of tenancy, my reasons for early ending were repeated non repairs and false Gas safety certificates. I'm in process of compiling my report to Housing Ombudsman, broken locks will be refitted and the keys for said lock returned in April. I'm sure next update will follow as this is the 'gift' that just keeps giving...

Fiona · 29 November 2023 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Excellent service and communication

After having no success with an online agent, I signed up with Mark at Acorn and he and his team, especially Kieran, were brilliant from start to finish! Communication was excellent and when the sale fell through due to my buyer's buyer pulling out last minute, they also took on marketing their property and the whole chain completed within 6 weeks! Highly recommended.

Jo · 29 November 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

I was very pleased with Acron

I was very pleased with Acron; William who had initiated the property sale, was excellent and was great in his approach and handling at the start. Daniel Langiano, who followed this through, was brilliant as he had a difficult task but persisted and handled the sale with great professionalism and sensitivity. Dan kept us updated through great communication and, at the same time, made sure proper processes were followed. We were grateful for his help to see this through completion

Deepak · 24 November 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Rainham (Kent) branch were fantastic!

We used Acorn, Rainham for both sale and purchase and we would recommend to anyone. Their approach was personalised and professional throughout and we had a very good experience, the team are all committed and knowledgeable. If we ever need to use estate agents again this will be our choice of agent.

Matthew · 24 November 2023 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Poor customer service as a managing agent

Acorn have been managing my property in London for a while and over the years there have been so many changes in managing agents, communication is not passed on. More recently in the past 6 months, when my regular property agent has been on annual leave Acorn have been unable to manage my property.In response to the below issue, whilst I appreciate the reply, the facts aren't correct as the ongoing issue has been closed without even considering my point of view. Acorn are unfortunately not wanting to rectify the situation. I will of course reach out to discuss it, as suggested. Thank you

Charlotte · 24 November 2023 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Poor customer service as a managing agent

Acorn have been managing my property in London for a while and over the years there have been so many changes in managing agents, communication is not passed on. More recently in the past 6 months, when my regular property agent has been on annual leave Acorn have been unable to manage my property. In response to the below issue, whilst I appreciate the reply, the facts aren't correct as the ongoing issue has been closed without even considering my point of view. Acorn are unfortunately not wanting to rectify the situation. I will of course reach out to discuss it, as suggested. Thank you

Charlotte · 23 November 2023 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Highly recommend their Lewisham office

Highly recommend their Lewisham office, Arikson and Dammy were key to our sale going through

Clive · 23 November 2023 · Acorn Bexleyheath

★★★★★ 5/5

Google

Thanks to acorn for leading through our property search special thanks to william who took good care of us made it easy for us.

Faiz · 20 November 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Dear William, I wanted to express my sincere gratitude for your exceptional services in helping me secure my new property. Your expertise and dedication made the entire process smooth and stress-free. Thank you for your invaluable assistance. Best regards, Josh Tunc

Josh · 20 November 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Really happy with the service and customer care shown by William from the Acorn. Was polite and straight to the point at every turn. Would go back if moving out again.

Ahmed · 20 November 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Godefroy and the team were great, the best agents in town! Super friendly, knowledgeable and punctual. They was also great in chasing up the solicitors on both sides which really sped up the process and took the stress out buying a house. Thanks for everything.

JONNY · 20 November 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Very nice and smooth experience, from the viewing step to the final move in. William Cande was really helpful, always happy to help and communicating all our needs to the landlord swiftly. I really hope the level of services from Acorn will remain the same throughout my entire stay in the new flat.

Iskios89 · 20 November 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Would like to thank Acorn, and in particular Christian, for being so accommodating to my chaotic schedule and last minute change of plans. Christian was knowledgeable and responsive to our questions and we'll definitely be messaging him again for more viewings on our journey to our first home.

Michael · 17 November 2023 · Acorn London (98 Lordship Lane)

★★★★★ 1/5

Google

This is the worst letting agency I’ve ever had to deal with. It took months of pleasing by email, 6 MONTHS for me to be taken off the contract when I moved out. They wouldn’t answer email for weeks on end.

Clemence · 15 November 2023 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

A few months ago we moved into our first flat and Mauricio was absolutely brilliant from the start until we moved in! He was very responsive, kept us updated at all times and answered any questions that we had. I would definitely recommend for anyone that is looking to get in touch with him. In fact, I've already shared his contact information with two friends who are planning to relocate shortly!

Alana · 15 November 2023 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

Absolutely thrilled with our experience with Beth! Her kindness and support made the whole home-buying process genuinely enjoyable. We especially appreciated her transparency, consistently clear and prompt communication, ensuring we felt confident every step of the way. Beth is not just an agent, but a true ally in finding the perfect home. Highly recommend!

Chris · 15 November 2023 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

I had the pleasure of meeting Mauricio, and I couldn't be happier with the experience. He showed us some fantastic apartments and demonstrated a super friendly and professional approach throughout. What stood out the most was his ability to truly listen to our needs in terms of quality and building preferences. Mauricio is a prompt estate agent with a nice, non-pushy tone that made the whole process enjoyable, stress-free and a pleasure to view properties without feeling rushed.

Joshua · 15 November 2023 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

If using Acorn for anything todo with lettings ask to deal with Molly Hunt, very professional, extremely knowledgeable and always goes above and beyond to get things sorted weather that be turning up on her day off or making a late phone call to sort an issue, she’s on the ball. I will deal with her for the foreseeable future no hesitation, makes my life so much easier. Thanks Molly

Tony · 13 November 2023 · Acorn Dartford

★★★★★ 5/5

Trustpilot

Acorn have been helpful and friendly…

Acorn have been helpful and friendly throughout. Specifically Aysel who helped us overcome some huge hurdles other estate agents just weren't willing to manage. She went above and beyond. She is an absolute star and can't thanks her enough!

Annie · 10 November 2023 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Acorn have been helpful and friendly…

Acorn have been helpful and friendly throughout. Specifically Aysel who helped us overcome some huge hurdles other estate agents just weren't willing to manage. She went above and beyond. She is an absolute star and can't thanks her enough!

Annie · 10 November 2023 · Acorn Bexleyheath