Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Fab viewing

We viewed a property with a young man called Kieran, all I can say is WOW. He was absolutely amazing, what a lovely young lad. Knew everything about the property, didn’t hesitate on any questions we had to ask, he was by far the best estate agent we viewed a property with and we viewed alot! Thanks so much again Kieran, you are a total gem to acorn estate agents.

Daisy · 23 October 2023 · Acorn Bexleyheath

Agent replied · 18 November 2023

Hi Daisy, thank you so much for your kind words! We're thrilled to hear that Kieran provided such a fantastic experience during your property viewing. We appreciate your feedback and will make sure to pass it along to Kieran. We hope to assist you further in the future.

5/5

Google

Thank you Godefroy and Jack for helping us with our sale and purchase, you helped us find a buyer quickly and assisted us when our chain stalled. Very happy in our new home.

Emma · 21 October 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

I have had a lovely experience at Acorn Estate Agency with William. He was extremely helpful and available, giving us several alternatives to apartments we did not initially get.

Ana · 21 October 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Hi Ana, thank you for your kind words about your experience with William at Acorn Estate Agency. We're glad to hear that he was helpful and provided you with several alternatives. If you have any further questions or need assistance, please don't hesitate to reach out.

5/5

Trustpilot

A big thank you to Mark and all his…

A big thank you to Mark and all his Team at the Rainham office. All the Best.

Lester · 18 October 2023 · Acorn Bexleyheath

Agent replied · 18 November 2023

Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! Customer Services

5/5

Google

I recently sold my flat & used Acorn estate agents at London Bridge the sale was dealt with by Beth Roberts.The sale had some difficult problems but at all times Beth was very professional,calm & a great communicator I would throughly Recommend Beth to anyone looking to sell their property.

Michael · 16 October 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Hi Michael, thank you so much for sharing your positive experience with us! We're thrilled to hear that Beth provided you with a professional and calm service throughout your property sale. We appreciate your recommendation and look forward to assisting you or your friends in the future.

5/5

Google

Mauricio has been nothing but lovely and helpful throughout the whole renting process! Even when things took unexpected turns he was always incredibly helpful and made us feel very understood, always there to make our lives easier and go the extra mile when needed. So grateful for everything he's done for us!

Sara · 16 October 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Sara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services

5/5

Google

I was relocating from Dorchester to London and I was struggling to figure out how to travel back and forth to view houses but Acorn estate agent understood my situation and enabled me to do video viewing. I had the pleasure dealing with such amazing senior letting negotiator, Mauricio who is very professional, friendly and communicated effectively throughout the process and the service he offered was above and beyond. Everything was handled professionally from the beginning to the end by Mauricio. I am saying thank you Acorn estate agent and Mauricio for making the process easy for me.

Lailai · 16 October 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

Stuart and Beth from Acorn London Bridge were excellent handlers of the sale of our property. They were very responsive and very easy to deal with. The sale of our property went without any hitches and if we are ever in the position of owning and selling another property on London we will definitely look at using their services again.

Hamilton · 16 October 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Hi Hamilton, thank you for your kind words about our team at Acorn London Bridge. We're thrilled to hear that Stuart and Beth provided excellent service and made the sale of your property smooth. We hope to have the opportunity to assist you again in the future.

5/5

Google

I'm a property investor in SE1 and SE17 and have known Stuart for eighteen years at Acorn. He and Beth have vast experience of their market and are very engaging to deal with. They conduct viewings themselves with potential buyers and oversee the sales progression. Acorn London Bridge is a highly professional outfit and I've engaged them to buy and sell property several times and will do so again. I would definitely recommend Stuart and Beth at Acorn.

Jonathan · 16 October 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Hi Jonathan, thank you for taking the time to share your positive experience with Stuart and Beth at Acorn London Bridge. We're glad to hear that their expertise and professionalism have made a lasting impression. We appreciate your recommendation and look forward to assisting you with any future property needs.

5/5

Google

Well marketed, plenty of viewings, and quick to receive offers. Taylor was always ready with helpful advice and got the job done.

Greg · 16 October 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Hi Greg, thank you for your positive feedback! We're thrilled to hear that our marketing efforts, viewings, and advice were helpful in getting the job done quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

1/5

Google

Communication skills are non existent, lying about fixtures of property, unreliable property management. If you can't avoid Acorn Sydenham, truly lower your expectations.

Sandrine · 16 October 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Dear Sandrine. I am sorry to read that the experience you have had has led to you leaving a negative review. My colleague in Property Management has reached out to you to understand what the specific issues are/were as we are unware of anything that you have raised with us previously. If you would p[refer, please drop me an email with your concerns. Thanks. Andrew Roberts - Customer Relations - andrew.roberts@acorngroup.co.uk

5/5

Google

Taylor was very efficient and proactive throughout what became quite a long drawn out process. Kept the chain moving despite many complications (not due to Acorn) and fortunately all his hard work paid off and all worked out well.

Sean · 16 October 2023 · Acorn London (278-280)

Agent replied · 12 June 2024

Hi Sean, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Taylor was able to navigate through the complexities and ensure a successful outcome. We appreciate your kind words and hope to continue exceeding your expectations in the future.

5/5

Google

Richard and Amelia have been amazing with the sale of my mum’s property. From the initial valuation, to the support and updates throughout the whole sale process. Would definitely recommend Acorn in Dartford to sell your property.

Terina · 14 October 2023 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Terina, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services

5/5

Google

I recently had the pleasure of working with Holly Field and Amelia Giles from Acorn Estate, and I cannot express how satisfied I am with the experience. They were fantastic and kept me updated all the time. I would like to thank Holly Field to get the property offered to us, her assistance has been priceless in getting property allocation.

Aditya · 14 October 2023 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Aditya, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Holly and Amelia, if we can help further please do let us know. Thanks. Customer Services

5/5

Google

Absolutely amazing customer service and support from Amelia Giles throughout the sale of my property. Amelia is an exemplary member of staff and highly recommend to other potential property sellers. Amelia kept me updated regularly and worked so hard chasing 3rd parties on my behalf.

Connoremurphy89 · 13 October 2023 · Acorn Erith

Agent replied · 10 June 2024

Thank you Connor, for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

I recently had the pleasure of working with Amelia Giles from Acorn Northumberland Heath Estate Agent, and I couldn't be happier with the service she provided. Amelia went above and beyond to help me close the deal on my new home in just four months. Throughout the entire process, Amelia demonstrated exceptional professionalism, patience, and accommodation. She was always available to address my questions and concerns, making sure I felt supported and informed every step of the way. Her knowledge of the market and the local area was invaluable, and it was evident that she truly cared about finding the perfect fit for me. Amelia's dedication and commitment to her clients sets her apart in the industry. Her attention to detail and willingness to go the extra mile made this experience not only seamless, but also enjoyable. I have no hesitation in recommending Amelia Giles and Acorn Northumberland Heath Estate Agent to anyone in need of top-notch real estate services. Thank you, Amelia, for making this journey a positive and successful one. You are a true asset to the team!

Neelkanth · 13 October 2023 · Acorn Erith

Agent replied · 10 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amelia and the team. If we can help further please do let us know. Thanks. Customer Services

5/5

Trustpilot

I am grateful To Banji and Giovanna ...

I am grateful To Banji and Giovanna for their help with my search for a new home. Banji was pro-active in responding to my queries and inviting me to viewings which met my brief in a challenging market. Giovanna answered queries efficiently and without delay. The wider team were approachable, and Acorn's processes so far have been straightforward and easy to follow.

Sarah · 6 October 2023 · Acorn Bexleyheath

Agent replied · 18 November 2023

Hi Sarah, thank you so much for taking the time to share your experience. We're thrilled that Banji and Giovanna were able to assist you in finding your new home. We pride ourselves on being approachable and providing a straightforward process. We appreciate your feedback!

5/5

Trustpilot

Good estate agents

Acorn in Dulwich are a friendly and efficient group of estate agents who helped us rent our flat. Banji, who dealt with most of our application, was very friendly and helpful and was always on the phone if we needed any clarity with anything. I’d recommend him and his team if you’re looking to rent in the area.

Anna · 5 October 2023 · Acorn Bexleyheath (Baynes House)

Agent replied · 10 June 2024

Hi Anna, thank you for your kind words! We're thrilled to hear that Banji and our team at Acorn in Dulwich provided friendly and efficient service during your flat rental process. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Trustpilot

Good estate agents

Acorn in Dulwich are a friendly and efficient group of estate agents who helped us rent our flat. Banji, who dealt with most of our application, was very friendly and helpful and was always on the phone if we needed any clarity with anything. I’d recommend him and his team if you’re looking to rent in the area.

Anna · 5 October 2023 · Acorn Bexleyheath

Agent replied · 18 November 2023

Hi Anna, thank you for your kind words! We're thrilled to hear that Banji and our team at Acorn in Dulwich provided friendly and efficient service during your flat rental process. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

Would highly recommend! Yousef and Lamar sold our 2 bed flat for £420k off market after we were quoted £385-400k by other agents. They found us a buyer on the first viewing! Dealing with them was a seamless experience - they were always responsive and were proactive in communicating with solicitors are both us and the buyers so we were all on the same page at every point of the sale.

Lilly · 2 October 2023 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

Mauricio assisted us through the renting process. I bugged him so many times with questions and follow ups but he was very friendly and helpful throughout :)

D · 1 October 2023 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

Have had a great experience with Acorn. Andrew Castle has helped me find a lovely flat that meets all of mine and my family’s needs. He’s been very involved in the whole process. Brilliant at keeping in contact and answering all of my questions. Couldn’t recommend more!

Olivia · 1 October 2023 · Acorn London (58 Road)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. we are delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services

5/5

Google

Andrew and his team at Acorn are ace! Andrew was never too busy to talk through various situations that arose leading up to our sale, which was not the simplest to get to completion. Communication was always honest, clear, to the point and consistent. If I had another property in the area to sell or rent out, I'd definitely go with Andrew and his team at Acorn, without a doubt.

Annuja · 1 October 2023 · Acorn London (58 Road)

Agent replied · 26 August 2024

Hi Annuja, thank you for your 5 star review! We're thrilled to hear that Andrew and our team at Acorn provided excellent communication and support during your sale. Thanks Customer Services

1/5

Trustpilot

Avoid at all costs!!

Avoid at all costs!! Acorn, or is it A Con, and especially Sales Manager William Cornwell at their Gravesend branch, should be avoided if you’re keen to sell your property. Although William has now transferred to Acorn Strood branch, he was meant to have handled our property sale and purchase of another property also sold via Acorn. Both fell through due to a multitude of issues badly handled by William and Acorn. This must have cost them in excess of £15,000 in sales fee earnings. Lies after lies and excuses that we caught him/them out on and just a lot of big words with no substance. Many mistakes were made and the communication was aside from full of fibs and bs, just plain awful. Unprofessional and amateurish from an allegedly experienced manager, but also shocking from an established agency like Acorn. After 5+ months on their books, in excess of 25 viewings and only 1 meaningful offer, our buyer pulled out and informed Acorn/William on a Thursday afternoon, no information was shared with us. We contacted our buyers directly a day later as we were ready to proceed and they told us they had withdrawn the day before. William doesn’t work Fridays so he replied to our email request for explanations on the Saturday with more fibs and excuses and said he’d get the property back on the market and crack on with finding us a new buyer. William also said he had an interested potential buyer already, but no viewing was booked in at all. Just another lie! The Thursday after, almost a week after he knew our buyers had withdrawn, our property was still showing on their sales platforms as SOLD STC despite we again on the Monday before had given instruction to reduce the price. Needless to say that we terminated our agreement with Acorn immediately and sent an email expressing our disappointment, but guess what? No reply of course. Cowardly sticking his/their head in the sand and simply just removing our property this morning. A formal complaint is being processed, but save yourself the agony and frustration by using a different and proper professional agency.

Jan · 28 September 2023 · Acorn Bexleyheath (Baynes House)

Agent replied · 10 June 2024

Dear Jan, I am sorry to read that the experience you have had has led to you leaving a negative review. We take all feedback onboard and are aware that one of our regional managers has been in contact with you to resolve this. Kind regards, The Acorn Group

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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