Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 1/5

Trustpilot

Avoid at all costs!!

Avoid at all costs!!Acorn, or is it A Con, and especially Sales Manager William Cornwell at their Gravesend branch, should be avoided if you’re keen to sell your property. Although William has now transferred to Acorn Strood branch, he was meant to have handled our property sale and purchase of another property also sold via Acorn. Both fell through due to a multitude of issues badly handled by William and Acorn. This must have cost them in excess of £15,000 in sales fee earnings. Lies after lies and excuses that we caught him/them out on and just a lot of big words with no substance. Many mistakes were made and the communication was aside from full of fibs and bs, just plain awful. Unprofessional and amateurish from an allegedly experienced manager, but also shocking from an established agency like Acorn. After 5+ months on their books, in excess of 25 viewings and only 1 meaningful offer, our buyer pulled out and informed Acorn/William on a Thursday afternoon, no information was shared with us. We contacted our buyers directly a day later as we were ready to proceed and they told us they had withdrawn the day before. William doesn’t work Fridays so he replied to our email request for explanations on the Saturday with more fibs and excuses and said he’d get the property back on the market and crack on with finding us a new buyer. William also said he had an interested potential buyer already, but no viewing was booked in at all. Just another lie!The Thursday after, almost a week after he knew our buyers had withdrawn, our property was still showing on their sales platforms as SOLD STC despite we again on the Monday before had given instruction to reduce the price. Needless to say that we terminated our agreement with Acorn immediately and sent an email expressing our disappointment, but guess what? No reply of course. Cowardly sticking his/their head in the sand and simply just removing our property this morning. A formal complaint is being processed, but save yourself the agony and frustration by using a different and proper professional agency.

Jan · 28 September 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

excellent service like to say a massive…

excellent service like to say a massive thank you to wiliam C he got it done

S · 26 September 2023 · Acorn Bexleyheath

★★★★★ 5/5

Google

The attention offered is professional, properly carrying out the rental process in detail, giving an effective and satisfactory result.

Fredy · 21 September 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

William's service was excellent and very friendly and efficient in dealing with problems. And he can give a lot of professional help in renting a room.

Zhen · 21 September 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

William cande is an asset to Acorn , they are very lucky to have a letting agent like him. We had difficulties in securing a rental property but when william intervened on our behalf, we have been able to get a place. He is very friendly and his letting skills are top notch.

Amankwaah · 21 September 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Although we ultimately found a property with a different agency, I want to give a shout out to William Cande, an Acorn agent who stood by us when our first offer fell through and did his best to help us find something else in the area. Because of time pressure we ended up going with something else, but I was impressed with his helpfulness and honest approach.

Maky · 21 September 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

As renters, we had a great experience with Acorn overall. Their listing was accurate, they responded promptly to any questions/concerns and they made the move in process as smooth as possible. Special thanks to our point of contact William, who was very helpful throughout the process. Although we wouldn't want to remove a star for this, we'd like to highlight our less positive experience with RentProfile, the company Acorn uses to check renter affordability. We found they were quite difficult to work with. They requested the same documents multiple times, had a habit misreading or ignoring details in our emails, and generally seemed to require an excessive amount of evidence for the checks they had to complete.

Natasha · 21 September 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

I can't recommend William highly enough for finding us the perfect rental home. From our first meeting where he listened closely to our needs, amazing service was provided every step of the way. William made the entire process smooth and stress-free for us by expertly handling negotiations to secure it quickly. Throughout the rental process William was extremely responsive, answering all our questions and concerns in detail. He took care of all paperwork and arrangements efficiently. We're thrilled with our new home and know we never could have found it without William’s help. His customer service went above and beyond. I'd recommend him to anyone looking for a top-notch rental agent who will make your move easy. Thanks for everything!

Ethan · 21 September 2023 · Acorn London (27 Denmark Hill)

★★★★★ 4/5

Google

Hi! I would like to thank jade for your help with finding this property for me I'm enjoying the local area it's really nice so thank you again jade and team keep up the good work. Yours: Mr. Baron Grant

James · 16 September 2023 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Had great service from Jade from first meeting up until successful letting of our property. She was very patient waiting while we experienced delays because of EPC and offered helpful advice. We were kept in the loop at every stage.

Niki · 16 September 2023 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

I viewed a property and owned it in less than 3 months! Stuart was a consummate professional. Always available and happy to help. Any queries I had were answered straight away and worries resolved as soon as I raised them. Pleasure working with this team. I would choose them for future purchases or sales

Alex · 16 September 2023 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

Mauricio is an outstanding property consultant. From the beginning, he demonstrated an in-depth understanding of the market and worked diligently to understand my needs. His professionalism, attention to detail, and proactive communication made the entire process seamless. I found the perfect place thanks to Mauricio's expertise. I wholeheartedly recommend him to anyone seeking a smooth and personalized property search experience.

Henry · 16 September 2023 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

Festina Gashi was very helpful with the letting of my property in Sydenham. As a landlord living 160 miles from the property, having a reliable local agent was vital. She and her colleague were very quick to show the house even before its renovation. As a result, there was no delay in getting my new tenants into the property as soon as it was ready. Festina held on to my house keys so that the builders and gardener could gain access. That made life so much easier for me.

Charlotte · 16 September 2023 · Acorn London (278-280)

★★★★★ 5/5

Google

We had fantastic advice from Nellie at the start of our sale, which got us a sale price that couldn’t be matched now. There were troubles with our chain initially but Taylor managed these efficiently and kept our transaction together. Professional and personable

Andy · 16 September 2023 · Acorn London (278-280)

★★★★★ 5/5

Trustpilot

Absolutely amazing customer service and…

Absolutely amazing customer service and support from Amelia Giles throughout the sale of my property. Amelia is an exemplary member of staff and highly recommend to other potential property sellers. Amelia kept me updated regularly and worked so hard chasing 3rd parties on my behalf.

Connor · 15 September 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Excited

HiI have found all the team very helpful and supportive We had a shakie start as I felt lack of communication made me feel anxious about the process I spoke to them about this issue and it was resolved straight awayabie has been a Star pleasant polite and positive throughout A big 😊 you

Marianne · 15 September 2023 · Acorn Bexleyheath

★★★★★ 5/5

Google

I would just like to say how wonderful. Acorn estate agent at Dartford as been in helping me in every way in selling a property, I would like to give a massive thanks especially to Richard and also Holly who have gone out their way in no end to help me, Thanks so much

Maria · 14 September 2023 · Acorn Dartford

★★★★★ 5/5

Google

Today we viewed a lovely flat & was shown around by Molly, this last month we’ve seen a few flats and decided not to go ahead because of the estate agents lack of knowledge with important questions anyone would have with a property. Molly made the whole experience perfect she knew everything and was just friendly and welcoming. Feel extremely comfortable moving forward.

Mila · 14 September 2023 · Acorn Dartford

★★★★★ 5/5

Google

5 Stars all round, from start to finish we were impressed with the level of professionalism and how smooth everything went for us. A big special thank you to Molly who was our main Negotiator, her attitude, kindness and knowledge really played a great part in us choosing to go with Acorn in the first place. We highly recommend you using Acorn Group as your first choice.

Shemron · 14 September 2023 · Acorn Dartford

★★★★★ 5/5

Trustpilot

Exceptional Service from Amelia Giles at Acorn Northumberland Heath Estate Agent!

I recently had the pleasure of working with Amelia Giles from Acorn Northumberland Heath Estate Agent, and I couldn't be happier with the service she provided. Amelia went above and beyond to help me close the deal on my new home in just four months.Throughout the entire process, Amelia demonstrated exceptional professionalism, patience, and accommodation. She was always available to address my questions and concerns, making sure I felt supported and informed every step of the way. Her knowledge of the market and the local area was invaluable, and it was evident that she truly cared about finding the perfect fit for me.Amelia's dedication and commitment to her clients sets her apart in the industry. Her attention to detail and willingness to go the extra mile made this experience not only seamless, but also enjoyable. I have no hesitation in recommending Amelia Giles and Acorn Northumberland Heath Estate Agent to anyone in need of top-notch real estate services.Thank you, Amelia, for making this journey a positive and successful one. You are a true asset to the team!

Neelkanth · 14 September 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Excited

Hi I have found all the team very helpful and supportive We had a shakie start as I felt lack of communication made me feel anxious about the process I spoke to them about this issue and it was resolved straight away abie has been a Star pleasant polite and positive throughout A big 😊 you

Marianne · 14 September 2023 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Acorn Strood - Outstanding Service

Alesha from Acorn from start to finish was professional, supportive and always available for us. Alesha gave us more than 100% attention at all times we never had to chase anything Alesha always updated us and pushed for everything we wanted and needed. The service from Alesha was outstanding and I would recommend to anyone to get in touch with Alesha if you are looking to move. We can’t thank Alesha enough for everything. Without Alesha our move would not be possible. Thank you.

Erin · 9 September 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Acorn Strood - Outstanding Service

Alesha from Acorn from start to finish was professional, supportive and always available for us. Alesha gave us more than 100% attention at all times we never had to chase anything Alesha always updated us and pushed for everything we wanted and needed. The service from Alesha was outstanding and I would recommend to anyone to get in touch with Alesha if you are looking to move. We can’t thank Alesha enough for everything. Without Alesha our move would not be possible. Thank you.

Erin · 8 September 2023 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Mauricio is outstanding!

Mauricio is an outstanding property consultant. From the beginning, he demonstrated an in-depth understanding of the market and worked diligently to understand my needs. His professionalism, attention to detail, and proactive communication made the entire process seamless. I found the perfect place thanks to Mauricio's expertise. I wholeheartedly recommend him to anyone seeking a smooth and personalized property search experience.

Henry · 5 September 2023 · Acorn Bexleyheath