Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️ Highly recommend Acorn

⭐️⭐️⭐️⭐️⭐️ Highly recommend Acorn for selling your property. Arikson Franco was absolutely fantastic at getting a lot of quality viewings - people who were genuinely interested in the property and who could put decent offers. They are definitely ahead of their competitors in the market with the quality of delivering what they promise. They are the best in South East I just can't recommend them enough. Arikson Franco is an absolute Super Star 🌟 Thank you so much for all your help and efforts for getting this across the line.

Lady · 28 December 2023 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️ Highly recommend Acorn

⭐️⭐️⭐️⭐️⭐️ Highly recommend Acorn for selling your property. Arikson Franco was absolutely fantastic at getting a lot of quality viewings - people who were genuinely interested in the property and who could put decent offers. They are definitely ahead of their competitors in the market with the quality of delivering what they promise. They are the best in South East I just can't recommend them enough. Arikson Franco is an absolute Super Star 🌟 Thank you so much for all your help and efforts for getting this across the line.

Evelina · 28 December 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

First time buyers

We have been dealing with Daniel, William and Abbie and throughout the process they have been a great help, very communicative and informative. They went above and beyond to help us get this over the line. Would like to thank them all so much, and we couldn’t have done this without there knowledge and experience. Thanks again!

Charlotte · 21 December 2023 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

First time buyers

We have been dealing with Daniel, William and Abbie and throughout the process they have been a great help, very communicative and informative.They went above and beyond to help us get this over the line. Would like to thank them all so much, and we couldn’t have done this without there knowledge and experience. Thanks again!

Charlotte · 21 December 2023 · Acorn Bexleyheath

★★★★★ 5/5

Google

William is a helpful estate agent. He answers all our queries promptly and professionally.

Rhea · 20 December 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Hello, my name is Luis... very good service from Willan, I loved it, he was always attentive to help until the end, I would love to recommend it.

Pedro · 20 December 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Google

Godefroy did a great job selling our property. He offered us sound advice throughout the process and was particularly effective when it came to liasing with the solictors on both sides. Highly recommend!

Ruaraidh · 20 December 2023 · Acorn London (27 Denmark Hill)

★★★★★ 5/5

Trustpilot

Olivia was outstanding in the service…

Olivia was outstanding in the service she provided my wife and I! She was very helpful, diligent at her work while showing a strong determination to succeed on our behalf. We can’t thank you enough for your honesty, care and professionalism throughout. You’re the best! Jonny & Miriam 🙌🏻🙌🏻

Jonny · 18 December 2023 · Acorn Bexleyheath

★★★★★ 5/5

Google

We are very pleased with the service from Acorns, Arikson and Dammy were very helpful, professional and responsive to all questions promptly. Ours was a complicated sale but they helped us greatly

Clive · 15 December 2023 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Dammy and Franco dealt with my flat sale. "Did exactly what it said on the tin". Marketed my flat, found a buyer and sold it - in less than 4 months. Cannot fault any aspect of their work. Excellent communication, clear and concise. Chased the management company as and when needed. Friendly and approachable. Thanks for your efforts guys, really happy with your service. Keep up the great work.

R · 15 December 2023 · Acorn London (153 Lewisham High Street)

★★★★★ 2/5

Google

DISAPPOINTED I have just sold a property through Acorn London Bridge. My main impression throughout the process was that I was not in control of my sale. My biggest disappointment came from the agent acting on one occasion against my interest and in favour of the buyer although I was their paying customer: I instructed the agent to stick to a strict completion date (to avoid paying ERC on my mortgage) but she tried to convince me to bring that date forward by a few weeks to accommodate the buyers. Worse, her call was followed by one from the regional director who applied psychological pressure to persuade me: claiming falsely that I and my solicitor were responsible for delays; asking what I would do if the transaction fell through and depicting a bleak picture of the rental market when I said I would let the flat. Moreover, the agent systematically refused to put me in direct contact with my buyers, which I found both infantilising and stressful: having to rely on second-hand accounts was clearly suboptimal especially at times when the enquiries from the buying side became counterproductive and somewhat unreasonable. Furthermore, obtaining simple changes to the listings on property portals required more insistence than it should have been necessary. I give 2 stars because they did find a buyer in a difficult market but I know that next time I will be looking to sell through another agent or, ideally, privately.

Fabrice · 15 December 2023 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

Absolutely loved the service from Acorn. After a not so positive experience with other agencies, from start to finish Mauricio was there for any questions, flexible in availability and time. Very professional and friendly at the same time. The process was smooth and a shoutout to Davide for his support as well.

Kristy · 15 December 2023 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

Festina was so supportive throughout, amazing communication and good organisation. Information was clear and on time, always friendly and answered our questions

Chris · 15 December 2023 · Acorn London (321 Baring Road)

★★★★★ 5/5

Google

As a first time buyer, I found Jaqueline and her team very helpful, made the entire process easy and smooth.

Sri · 13 December 2023 · Acorn Dartford

★★★★★ 5/5

Google

Went on the market, buyer found quickly, whole process from start to finish took only 12 weeks. Everyone in the office was friendly and helpful.

Susan · 13 December 2023 · Acorn Dartford

★★★★★ 5/5

Google

Jacqueline Bissett personally saw through the sale to completion. Not only did she manage to sell our house quickly for a fair price, she did it in a very difficult time in the market! Jackie is a lovely, genuine, friendly and professional agent. Her back up team are great too and she did not wash her hands of us once the house was sold, she dealt with us and our buyers personally. Personally chased up and followed through with solicitors etc. An Acorn agent is with you til the end, which gave us excellent continuity and reassurance. Thank you to Acorn but especially to Jackie. We highly recommend your agency.

Tarnya · 13 December 2023 · Acorn Dartford

★★★★★ 5/5

Google

I had the pleasure of working with Jacqueline from Acorn Estate Agency Dartford, and I am pleased with the results. Jacqueline was incredibly helpful in helping me find my dream home. Her knowledge of the market, and friendly behaviour made the entire process smooth and enjoyable. I highly recommend Acorn for their excellent service. Thank you, Jacqueline!

Siddhesh · 13 December 2023 · Acorn Dartford

★★★★★ 5/5

Google

I had an outstanding experience with this company - their service is not only highly recommended but also comes with a personal touch. From start to finish, the attention to detail and genuine care for their customers make them stand out.

Simon · 12 December 2023 · Acorn Erith

★★★★★ 4/5

Google

EDIT: We were promptly contacted by customer services to resolve this issue, Karen, who I spoke to, was incredibly helpful and understanding. Where we dealing with her earlier I'm sure we wouldn't have dealt with as much. The customer service has brought up Acorn hugely in our opinion and we would happily use again, now we know which channels to go through. Original review "We had a horrible experience with this letting agents which surprised us given the good reviews. We were pressured into moving in early to secure a flat which we later found out our landlord hadn't even wanted. Furthermore we were encouraged to increase our rent bid and request some appliances (fridge/washing machine) by the estate agent, with no contact from the landlord this was assured to be ok by acorn and that these appliances would be provided. Last minute they withdrew the possibility of a washing machine and said there would be no possibility for us to reduce rent if we were to provide our own, when we moved in our fridge was mouldy with a broken plug, I tried to wipe it down but the seals started breaking and we complained that this was not ok. In response they offered us £50 to cover the cost of a new one, with nothing stated about the washing machine. Speaking with the landlord we found that they had not wanted to provide white goods and this promise was only made by acorn and as such the responsibility lies with them. For us it felt like they were promising both sides things without consulting the other, we have repeatedly reached out to request a proper remuneration for going through December without a washing machine and fridge as promised but they refuse to reply. I would not recommend going through them at all."

Jos · 9 December 2023 · Acorn London (153 Lewisham High Street)

★★★★★ 2/5

Trustpilot

Disappointed. At one point they defended the other party’s interest

I have just sold a property through Acorn London Bridge. My main impression throughout the process was that I was not in control of my sale. The biggest disappointment came from the agent acting on one occasion against my interest and in favour of the buyer although I was their paying customer: I instructed the agent to stick to a strict completion date (to avoid paying ERC on my mortgage) but she tried to convince me to bring that date forward by a few weeks to accommodate the buyers. Worse, the regional director then called me and applied psychological pressure to persuade me: claiming falsely that I and my solicitor were responsible for delays; asking what I would do if the transaction fell through and depicting a bleak picture of the rental market when I said I would rent the flat out. Moreover, the agent systematically refused to put me in direct contact with my buyers, which I found both infantilising and stressful: having to rely on second-hand accounts was clearly suboptimal especially at times when the enquiries from the buying side became counterproductive and somewhat unreasonable. Furthermore, obtaining simple changes to the listings on property portals required more insistence than it should have been necessary. I give 2 stars because they did find a buyer in a difficult market but I know that next time I will be looking to sell through another agent or, ideally, privately.

Fabrice · 9 December 2023 · Acorn Bexleyheath (Baynes House)

★★★★★ 2/5

Trustpilot

Disappointed. At one point they defended the other party’s interest

I have just sold a property through Acorn London Bridge. My main impression throughout the process was that I was not in control of my sale.The biggest disappointment came from the agent acting on one occasion against my interest and in favour of the buyer although I was their paying customer: I instructed the agent to stick to a strict completion date (to avoid paying ERC on my mortgage) but she tried to convince me to bring that date forward by a few weeks to accommodate the buyers. Worse, the regional director then called me and applied psychological pressure to persuade me: claiming falsely that I and my solicitor were responsible for delays; asking what I would do if the transaction fell through and depicting a bleak picture of the rental market when I said I would rent the flat out.Moreover, the agent systematically refused to put me in direct contact with my buyers, which I found both infantilising and stressful: having to rely on second-hand accounts was clearly suboptimal especially at times when the enquiries from the buying side became counterproductive and somewhat unreasonable.Furthermore, obtaining simple changes to the listings on property portals required more insistence than it should have been necessary.I give 2 stars because they did find a buyer in a difficult market but I know that next time I will be looking to sell through another agent or, ideally, privately.

Fabrice · 9 December 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Excellent

Prompt, helpful and always pleasant service that kept me well informed about the process of buying a flat in Lewisham. They guided me through the issues and answered my questions quickly and honestly.

Martin · 8 December 2023 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Absolutely outstanding

Absolutely outstanding! We have just exchanged on our first property. We delt with 3 members of staff Kieran, Steve but the main man was Dan from Gravesend. All of the staff were amazing! Great communication, always contactable and accommodating. Fab team all of them. Wouldn't bother going anywhere else.

Kira · 1 December 2023 · Acorn Bexleyheath

★★★★★ 5/5

Google

Buying a property can be filled with quick discussions, immediate communication, and saying goodbye to a hefty sum of money, probably the most you have ever spent. So, besides the excitement of purchasing a new home, there is also some stress involved in the process. However, we are very fortunate to have worked with Andrew from Acorn, who has made this process smooth and straightforward. He is always quick to communicate, accommodating, and will answer any question with complete professionalism or investigate it for you. It has been a smooth process and an absolute pleasure to work with him. We are happy owners for the first time, and we couldn't be more grateful to Andrew and Acorn. For anyone looking for a great experience, I would highly recommend this agency.

Florie · 30 November 2023 · Acorn London (58 Road)