5/5
Beverley and Team provide and excellentβ¦
Beverley and Team provide and excellent service.
Agent replied Β· 10 June 2024
Thanks Michael for acknowledging the service provided by Beverley and her colleagues.

Trusted Agent profile
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3,849 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Beverley and Team provide and excellentβ¦
Beverley and Team provide and excellent service.
Thanks Michael for acknowledging the service provided by Beverley and her colleagues.
5/5
I am delighted to have just completed the sale of my flat using Acorn services. I was already renting the property via Acorn and was strongly advised to use their services to sell the property and I am so pleased that I followed this advice. I cannot recommend Andrew highly enough, has been amazing throughout. Andrew is extremely professional, approachable and available to answer my many questions and/or to help me understand each step of the process. I felt in very safe hands from initial discussion through to completion. Andrew helpfully managed so much of the communication with other parties and/or advised when I needed to input in order to progress the sale. Everything moved with ease. I would certainly use Acorn again to buy, sell or rent a property and if selling in the local area I would definitely ask for Andrew.
Hi Katy, we are thrilled to hear about your positive experience with Acorn services! It's wonderful to know that Andrew provided such exceptional support throughout the sale of your flat. We appreciate your recommendation and look forward to assisting you with any future property needs. Thank you for choosing Acorn!
5/5
From the start of the Selling Journey, which was a very emotional time, Iβve been treated with the utmost respect at all times, every member of staff that Iβve spoken to at Acorn Catford Branch have been so friendly and helpful, but Harley has been with me every step of the way, and is the most helpful and nicest person to have helped me along. Thankyou Harley
Susan, thank you for taking the time to share your positive experience at Acorn Catford Branch. We are thrilled to hear that Harley provided you with excellent service throughout your selling journey. Your kind words mean a lot to us, and we look forward to serving you again in the future.
5/5
Buying & Selling property can be one of the most stressful experiences, but the service and expertise demonstrated at the Catford Branch was excellent, especially Shemron Mark. Shem handled the negotiating very professionally and his guidance was invaluable. The communication during the process was pro-active. Would definitely recommend! π
Thank you for sharing your positive experience, Dhan! We're thrilled to hear that Shemron provided you with excellent service and guidance during your property transaction. We strive to make the process as smooth as possible for our clients. Your recommendation means a lot to us! π β¦
5/5
My flatmate and I have been really happy with the service that Damian has provided - it feels like he truly does care and we were sad to realise upon moving in that he wonβt be our property manager! Itβs always the case with good employees that there arenβt enough of them to go around. He has been incredibly responsive at every stage of the letting process, keeping us updated and helping us with any questions we had about the logistics (we had a couple of complications with the moving date but he was honest with us and did his best to help us from the start). I only wish that every estate agent had this kind, helpful attitude! Moving can be incredibly stressful around work (we both have very high intensity jobs with long hours), so we appreciate his support hugely. I hope that he gets the recognition he deserves (and that others follow his example)
Thank you so much for sharing your positive experience with Damian! We're thrilled to hear that he provided such excellent service throughout your letting process. It's wonderful to know that his responsiveness and helpful attitude made your move smoother. We'll be sure to pass along your kind words to Damian!
5/5
All the team at Acorn Kennington Estate Agent are the most professional, supportive and friendly estate agents you could ever engage. They supported me throughout the sale process and despite the challenges faced, they always assured me that the property would be sold and everything was done to make it possible. I will be forever grateful to the team and would strongly recommend them.
Thank you for your kind words, Ade! We are thrilled to hear about your positive experience with our team at Acorn Kennington Estate Agent. Providing professional and supportive service is our top priority, and we are delighted that we could assist you throughout the sale process. Your recommendation means a lot to us!
5/5
Excellent communication and service!
Very pleased with the service!Big thank you to Mark Sugarman, Kieran Thomas and Rachel Smith for their support with the transaction!I am a first time buyer and when I first called to enquire about viewing the property, I spoke to mark who was very warm, bubbly and friendly. He called me regularly to keep me updated on progress which was appreciated. He made sure I was happy and addressed any concerns/questions I had. When I viewed the property, Kieran Thomas showed me around and answered all my questions really well. He was patient, I didnβt feel rushed at all! Kieran made sure Iβd seen everything I wanted to see and had enough information about the property and the area. Also, he was friendly and dropped me from the viewing back to the town centre saving me a 30 min walk.Towards the end of the transaction, Rachel kept me updated via phone and the case management system. She was polite and the notes Iβd receive were very useful and kept me well informed. When we had blockers (things holding us up) Rachel would push to get things progressed faster.They all made it as stress free as possible! Excellent customer service
Thanks Victoria for leaving a review of your experience. We are very pleased that you were happy with service you received from Mark, Kieran and Rachel. Glad the purchase went smoothly.
5/5
Excellent communication and service!
Very pleased with the service! Big thank you to Mark Sugarman, Kieran Thomas and Rachel Smith for their support with the transaction! I am a first time buyer and when I first called to enquire about viewing the property, I spoke to mark who was very warm, bubbly and friendly. He called me regularly to keep me updated on progress which was appreciated. He made sure I was happy and addressed any concerns/questions I had. When I viewed the property, Kieran Thomas showed me around and answered all my questions really well. He was patient, I didnβt feel rushed at all! Kieran made sure Iβd seen everything I wanted to see and had enough information about the property and the area. Also, he was friendly and dropped me from the viewing back to the town centre saving me a 30 min walk. Towards the end of the transaction, Rachel kept me updated via phone and the case management system. She was polite and the notes Iβd receive were very useful and kept me well informed. When we had blockers (things holding us up) Rachel would push to get things progressed faster. They all made it as stress free as possible! Excellent customer service
Thanks Victoria for leaving a review of your experience. We are very pleased that you were happy with service you received from Mark, Kieran and Rachel. Glad the purchase went smoothly.
5/5
High level of service and do what they say they will.
Stuart, Beth and the team did a good job in a difficult market and the service was good at all times from them.
Thanks George for leaving a review of your experience. We are very pleased that you were happy with service you received from Stuart, Beth and the London Bridge team.
5/5
William is Very kind when i'm talking to him and he's so humble I like your hospitality Thank you so much William for your kindness .
Hi Tsedy, thank you for sharing your positive experience with William! We are thrilled to hear about the excellent hospitality you received. We will be sure to pass along your kind words to William. If you need any assistance in the future, please don't hesitate to reach out.
5/5
Melissa was kind and caring
Melissa was kind and caring, was professional, and efficient. I will remember her kindness towards me, Grace was very kind, and the team as a whole showed care, and made me feel welcome. Thank you Melissa xx jus xx
Thanks Jus for leaving a review of your experience. We are very pleased that you were happy with service you received from Melissa and Grace.
5/5
Melissa was kind and caring
Melissa was kind and caring, was professional, and efficient. I will remember her kindness towards me, Grace was very kind, and the team as a whole showed care, and made me feel welcome. Thank you Melissa xx jus xx
Thanks Jus for leaving a review of your experience. We are very pleased that you were happy with service you received from Melissa and Grace.
5/5
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βοΈ βοΈ βοΈ βοΈ βοΈ I cannot rate Keiron and Marc enough from Acorn, they have been absolutely amazing from start to finish and I will definitely be using them again!
Thanks Yas for leaving a review of your experience. We are very pleased that you were happy with service you received from Keiron and Mark.
5/5
βοΈ βοΈ βοΈ βοΈ βοΈ
βοΈ βοΈ βοΈ βοΈ βοΈ I cannot rate Keiron and Marc enough from Acorn, they have been absolutely amazing from start to finish and I will definitely be using them again!
Thanks Yas for leaving a review of your experience. We are very pleased that you were happy with service you received from Keiron and Mark.
5/5
I am very pleased with the service from Acorn so far, Jade was particularly helpful, professional and responsive, making our moving process a pleasant and smooth one.
Hi Mariana, thank you for taking the time to share your positive experience with Acorn. We are thrilled to hear that Jade was able to assist you effectively and make your moving process a smooth one. Your feedback is greatly appreciated and we hope to continue providing excellent service.
5/5
Dammy was incredible, he was so diligent in making sure that all the Tβs were crossed and Iβs were dotted to make the sale and purchase progress. He replied to every email, phone call, chased up solicitors, helped me complete legal documents. Without him the sale wouldnβt have gone through and he was far more conscientious than my solicitors in following everything up. I thoroughly recommend Dammy 100%. He is also very upbeat and positive, you really feel he has your back during such a stressful time. Best estate agent ever, he really is fantastic.
Sarah, thank you for sharing your positive experience with Dammy. We are thrilled to hear that he provided excellent service and went above and beyond to ensure a smooth sale and purchase process for you. We appreciate your recommendation and look forward to serving you again in the future.
5/5
Beth and Stuart helped us navigate a sale of our London apartment from overseas. Being distant from the process was at times stressful but skilfully resolved. We were very happy with the outcome.
Hi Rachel, thank you for sharing your experience working with Beth and Stuart. We are delighted to hear that they were able to successfully assist you with the sale of your London apartment, despite the distance. Your satisfaction is our priority, and we appreciate your positive feedback.
5/5
Thanks to Chris the Acorn Manager sheβ¦
Thanks to Chris the Acorn Manager she got me back in to work right away. Lovely woman excellent at what they do. Thank you
Thanks Gary for leaving a review of your experience. We are very pleased that you were happy with service you received from Christine.
5/5
I would recommend Acorn to anyone theyβ¦
I would recommend Acorn to anyone they were so helpful and kept us informed all the way through our sale. Special thanks to Jacqueline & Daniel for everything they did to help us.
Thanks Linda for leaving a review of your experience. We are very pleased that you were happy with service you received from Jacqueline & Daniel.
5/5
I would recommend Acorn to anyone theyβ¦
I would recommend Acorn to anyone they were so helpful and kept us informed all the way through our sale. Special thanks to Jacqueline & Daniel for everything they did to help us.
Thanks Linda for leaving a review of your experience. We are very pleased that you were happy with service you received from Jacqueline & Daniel.
5/5
An amazing agency! Hannah helped us so much she answered all our questions and find the perfect place for usβΊοΈ 100% recommending them and Hannah!
Thank you for sharing your positive experience, Deborah! We're thrilled to hear that Hannah was able to assist you in finding the perfect place. We appreciate your recommendation and look forward to helping you with any future needs. Thank you!
5/5
Hannah was excelent at helping me find a property. If one was taken, she'd be hands on to help me the next day. Huge help!
Hi Pedro, thank you for sharing your positive experience with Hannah! We're glad to hear she was able to assist you efficiently and effectively in finding a property. Please don't hesitate to reach out if you need any further assistance. We appreciate your feedback!
5/5
I had Hannah Hornsby handle my tenancy application and everything went smoothly from start to finish. Handled everything with extreme professionalism and friendliness. She was always available to speak to and all queries were dealt with immediately. You have my gratitude Hannah!
Paul, thank you for sharing your positive experience with Hannah! We are thrilled to hear that she provided you with outstanding service throughout your tenancy application process. At our company, we strive to deliver professionalism and friendliness in all interactions. We appreciate your feedback and your gratitude.
5/5
I am really pleased with the service, I have received from Acorn so far! Harley has been so diligent and supportive and has kept me up to date at every step! He even managed to secure 6 viewing in one day in January. Now under offer and looking forward a swift and smooth transaction.
Thank you for sharing your positive experience with Acorn! We are thrilled to hear that Harley provided you with excellent service and went above and beyond to secure multiple viewings for you. We are excited to assist you with a swift and smooth transaction.
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The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.