Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 4/5

Trustpilot

All I want is a copy of their terms.…

All I want is a copy of their terms and conditions for letting my property. What are their fees etc. I have been trying for a couple of days to get a response but all they want to do is value the property and go to see it. Just send me your terms and conditions. I can't believe it. A few days later they responded to me with a link to their site and the fee chart. So I'll upgrade my rating. However simply googling Acorn doesn't get you to their site.

Peter · 19 July 2024 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Excellent service from Acorn Estate Agents in Stroodhe service from Acorn Estate Agents in…

The service from Acorn Estate Agents in Strood was exceptional from the start to when the house was sold. Kieran listened to what I wanted to achieve from the sale and introduced appropriate buyers. Personnel at the office always greeted me positively and queries were answered timely which kept my mind at peace during the sale process.

Tajinder · 6 July 2024 · Acorn Bexleyheath (Baynes House)

★★★★★ 1/5

Trustpilot

Unbelievable awful.

Unbelievable awful.Rented a property through them for a year. Moved in three days later than arranged due to their mistakes on name, address and date on contract (the three most important details on the contract!)End of tenancy handled similarly incompetently.If I could give 0 stars, I would

Laura · 4 July 2024 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Unbelievable awful.

Unbelievable awful. Rented a property through them for a year. Moved in three days later than arranged due to their mistakes on name, address and date on contract (the three most important details on the contract!) End of tenancy handled similarly incompetently. If I could give 0 stars, I would

Laura · 4 July 2024 · Acorn Bexleyheath (Baynes House)

★★★★★ 2/5

Trustpilot

Disappointing selling experience

I was trying to sell my flat using the Acorn Peckham Estate Agent. I was disappointed in the service. - The flat wasn't valued correctly, delaying the amount of time it was on the market at the right price. This should have been an honest conversation with me up front. I would have welcomed that. - There were lots of system errors initially which again delayed my property being listed.- During the negotiation process I was assured that I would be speaking to the manager of the branch on a weekly basis. This didn't ever happen. - I never felt there was particularly fast feedback on viewings with clear recommendations for how to address for the next viewing.

Sam · 30 June 2024 · Acorn Bexleyheath

★★★★★ 2/5

Trustpilot

Disappointing selling experience

I was trying to sell my flat using the Acorn Peckham Estate Agent. I was disappointed in the service. - The flat wasn't valued correctly, delaying the amount of time it was on the market at the right price. This should have been an honest conversation with me up front. I would have welcomed that. - There were lots of system errors initially which again delayed my property being listed. - During the negotiation process I was assured that I would be speaking to the manager of the branch on a weekly basis. This didn't ever happen. - I never felt there was particularly fast feedback on viewings with clear recommendations for how to address for the next viewing.

Sam · 30 June 2024 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Google

Victoria was great and she found me a great flat! Really pleased so far and I would definitely use them again!

Silvia · 28 June 2024 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Victoria was amazing! She is really helpful and showed us so many properties and we were finally able to find one!

Alyzon · 28 June 2024 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Jacqueline Bissett was absolutely incredible. She went above and beyond to help us find a suitable property and we would recommend her to anyone looking for a property in Dartford and surrounding areas! Thank you Jacqueline!

Fernanda · 28 June 2024 · Acorn Dartford

★★★★★ 5/5

Google

I chose to sale my property through Acorn as they had been in touch with me on a regular basis since I purchased it. It was a pleasure to work with the team, all are very professional, punctual and very helpful. Will, Amelia and Brendan helped with the sale progress from offer stage to completion by chasing when things slowed down and providing almost daily updates. I will happily choose Acorn again for my next purchase!

Trishanation · 27 June 2024 · Acorn Erith

★★★★★ 1/5

Google

Very disappointed how I am being dealt with. Vaibhav is the property manager. Rented a property for nearly 2 & half years. Have complained numerous of times about the mould in the house. With the renewal going up by 250£ it got too expensive for what the house is. We agreed I pay 360£ early termination fee. I also agreed to stay in the property and liable for bills until someone moves in. My rent is 1.8k and Acorn listed for 2k. Was told someone has payed deposit and ready to move in. Agreed on 10th June I have to move out for the new tenants to move in on 11th. Had numerous calls to make sure I was vacating the property as agreed and asking to drop the keys I kept my word moved all my stuff and family, left the house clean and payed all rent i had stayed as asked. On 11th I get email saying the new tenant has pulled out of the deal and I’m still liable for the bills until someone is found. I rented van to move my furnitures and found temptorary accommodation until my new place gets ready. All of this because Acorn made me move out and now to my expense. Firstly you put the house on the market more from my rent was so makes it harder to find new tenants. Your covering up the mould from the viewers saying that there’s no mould. You have collected deposit from this tenant so why not using his deposit for this bills. Because you have failed on the deal with new tenant is your responsibility. My contract ended from the time you collected keys from me. You have the keys and asking me to pay for an empty property which I was open to stay and you made me rush. Bunch of incompetents trying your lack. You’re getting sued for all the dirty air my family has breathed and all the stress you’ve given me asking for money caused from your incompetence.

Elis · 27 June 2024 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

We recently purchased a property through Acorn. Our main dealings were with Beth Roberts, she was wonderful. She kept us up to date with everything even helping with our solicitor and liaising with the seller. Even after purchasing the flat Beth was very helpful with any queries I had and there were several!

Risu · 27 June 2024 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

ACORN Dulwich Branch has been an excellent Letting Agency. Theyre customer service has been off the roof, especially James Clachar. James Clachar is a wonderul person and he a master of his field. He has profiled us properly, discussed what we need and wants, and has provided is all the best possible options for our new home. He keeps us informed and he is very transparent. Acorn is luck to have him in their team.

Oliver · 27 June 2024 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I would like to say a big thank you to James Clachar for being swift, organised, helpful and most of all positive and friendly! Has made getting my first flat to rent a breeze! Thanks again and to Liam Horton on the phone :)

Billie-Mae · 27 June 2024 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Chose to go with Acorn to sell my flat and I don't regret it at all. Great service throughout, especially by Christian, who was there to help every step of the way. Would definitely recommend!

Ayush · 27 June 2024 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

The current rental market at the moment is not for the faint of heart! I had seen what felt like 1000 properties, this was the first that I put an offer in and finally draws an end to the most stressful searching period! A special thank you to James Clachar who rearranged the viewing with me multiple times due to my busy schedule and waited in the rain! Then even when we were running late, he still greeted us with a huge smile and warm personality which immediately put us all at ease. He also answered my insane amount of questions about the property so quickly that the property held my interest (I often forgot properties if the agent was slow with replies). When I asked about pets, he rang back within 5 minutes with the answer (most people have left me hanging). He really knew everything about the property and the surrounding area - his advice on the local schools was extremely helpful. High praise indeed but truly - in a time that has been extremely stressful, I felt it was important to recognise such great work!

Rachel · 27 June 2024 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I'm so grateful for the help we received towards buying our home. We had a small pump on the way but they were able to listen and give an advise (Dammy A.) which help us move ahead with buying our home. Afterwards it was a pro- active exchange between all parties, the Acorn team was on top communication and updates. Loved the welcome pack we received. Many thanks from my husband and I.

M · 27 June 2024 · Acorn London (128 Rushey Green)

★★★★★ 5/5

Google

Rating only, no written review.

Farhaana · 27 June 2024 · Acorn London (325 Kennington Road)

★★★★★ 5/5

Google

Godefroy has been a pleasure to deal with for the sale of our flat, there has been excellent communication from him throughout the viewings, sale and completion. Thanks so much 😊 …

Libby · 27 June 2024 · Acorn London (325 Kennington Road)

★★★★★ 2/5

Trustpilot

So disappointed.

Im a landlord and this was going ok, albeit with the usual chasing, until recently. now i’ve had a manager who doesn’t respond, then gives mixed messages sometimes in the same email, has not paid the tenants back their deposit, and has been wildly slow or unresponsive on repairs. I am in despair of finding a competent management company. This isn’t it. Update: I’ve since complained. but the approach is still very much “sorry for the frustration, let us try to dump the cost on the tenants, failing that we will dump them on you.”

Alison · 24 June 2024 · Acorn Bexleyheath

★★★★★ 2/5

Trustpilot

So disappointed.

Im a landlord and this was going ok, albeit with the usual chasing, until recently. now i’ve had a manager who doesn’t respond, then gives mixed messages sometimes in the same email, has not paid the tenants back their deposit, and has been wildly slow or unresponsive on repairs. I am in despair of finding a competent management company. This isn’t it. Update: I’ve since complained. but the approach is still very much “sorry for the frustration, let us try to dump the cost on the tenants, failing that we will dump them on you.”

Alison · 21 June 2024 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Google

Fay and Morizio did great service and was helpful with me all the time till I moved home and I will thank them a lot and thanks to acorn group all my best

Djoud · 15 June 2024 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

Thank you for your support and your patience victoria

Muniira · 14 June 2024 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Had such a good experience finding a flat to rent with the help of James Clachar at Acorn - he was really friendly and well informed, and communicated with us throughout the offer process, making everything go smoothly. Thank you again, James!

Alina · 12 June 2024 · Acorn London (98 Lordship Lane)