5/5
TrustpilotAcorn found us a tenant for our flat
Acorn found us a tenant for our flat, who was a joy to have, spotlessly clean tenant Thank you Tony
Trusted Agent profile
Acorn estate agents in Bexleyheath, London, Dartford and 1 more
★★★★★
3,849 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Our offices
Acorn's 15 offices, most reviewed first. Each has its own page.
- Acorn Bexleyheath (Baynes House)Baynes House, 210 The Broadway, DA6 7BG509 reviews · 0 on Google7 in the last 90 days
- Acorn Bexleyheath210 Broadway, DA6 7BD493 reviews · 0 on Google7 in the last 90 days
- Acorn London (27 Denmark Hill)27 Denmark Hill, SE5 8RS393 reviews · 393 on Google (4.9)16 in the last 90 days
- Acorn Dartford5, Market Street, DA1 1EY345 reviews · 345 on Google (4.7)3 in the last 90 days
- Acorn London (116-118 Bermondsey Street)116-118 Bermondsey Street, SE1 3TX289 reviews · 289 on Google (4.8)8 in the last 90 days
- Acorn London (153 Lewisham High Street)153 Lewisham High Street, SE13 6AA271 reviews · 252 on Google (4.6)11 in the last 90 days
- Acorn London (325 Kennington Road)325 Kennington Road, SE11 4QE262 reviews · 262 on Google (4.9)7 in the last 90 days
- Acorn London (321 Baring Road)321 Baring Road, SE12 0DZ251 reviews · 251 on Google (4.7)4 in the last 90 days
- Acorn London (98 Lordship Lane)98 Lordship Lane, SE22 8HF236 reviews · 236 on Google (4.7)4 in the last 90 days
- Acorn London (128 Rushey Green)128 Rushey Green, SE6 4HQ234 reviews · 234 on Google (4.7)3 in the last 90 days
- Acorn London (29 Westow Street)29 Westow Street, SE19 3RW218 reviews · 218 on Google (4.8)4 in the last 90 days
- Acorn London (409 Brockley Road)409 Brockley Road, SE4 2PH190 reviews · 190 on Google (4.7)3 in the last 90 days
- Acorn London (278-280)278-280, Kirkdale, SE26 4RS180 reviews · 180 on Google (4.7)0 in the last 90 days
- Acorn Erith235 Bexley Road, Northumberland Heath, DA8 3XX167 reviews · 167 on Google (4.9)6 in the last 90 days
- Acorn London (58 Road)58 Road, London, SE23 3HF137 reviews · 137 on Google (4.6)0 in the last 90 days
Latest reviews from every Acorn office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleAidan at Acorn Dartford branch is certainly top tier in A+ service, advice and reliability. Have come across numerous agents in my time of property hunting but this is my first experience of such friendly and helpful service during a stressful time of searching. Aidan really goes above and beyond. From the first call to the end. We really appreciated it, thank you ☺️
5/5
GoogleVicky was our agent, she is incredibly professional, very patient, very kind, went out of her way to help us find our perfect home. Absolute ray of sunshine to be around. Would 100% recommend
5/5
GoogleSmooth and easy process finding our rental with Acorn. Faye especially was such a great help, understood our requirements and really argued our case helping us find something that fit all our criterias. Would definitely recommend Faye!!
5/5
GoogleThis is a review for the sales team at the London Bridge office, who I have known for over 5 years. Over that time they have offered exceptional advice, customer service and support. From helping me to find my first home to it's subsequent sale. A special mention to Stuart and Beth at the London Bridge office who have helped me immeasurably, and conistently gone above and beyond.
Agent replied · 23 October 2024
Thank you, Louise, for your wonderful feedback! We’re thrilled to hear about your positive experiences with our London Bridge team. Stuart and Beth truly embody our commitment to exceptional service, and we’re glad they could assist you throughout your journey. Your support means a lot to us!
4/5
GoogleWe recently sold our property with the assistance of Acorn Estates, specifically under the guidance of the agent Godefroy Herissay. Prior to engaging with Acorn, we had struggled to find a buyer in a challenging market while working with an independent agent. The difference in service and results was evident from the moment we switched to Acorn. Godefroy managed to not only secure a reputable buyer but also successfully navigate the deal to completion, demonstrating remarkable expertise and dedication throughout the process. What stood out most was the consistent transparency and communication we received from Godefroy. He kept us informed at every stage, alleviating much of the stress typically associated with selling a property. I would highly recommend Acorn Estates and Godefroy Herissay’s services. Their ability to achieve results in difficult market conditions speaks volumes about their proficiency and commitment to their clients. Thank you, Acorn, and especially Godefroy, for making our sale possible.
1/5
TrustpilotUpdated review - there are plenty of other companies I’m sure
Further update to my review posted 15 July 2024, I received an email from Paul Deveney 16 July 2024. How efficient or coincidental was that!!! Well I have not dignified the email with a reply. It amounted to ‘corporate speak’ and my fault - not checking the small print. Mr Deveney stated some ‘Staff Training’ needed to be carried out. I find that difficult to comprehend. How do you ‘train’ staff to be honest and have integrity when some of their staff blatantly lied. I thought companies would strive to enhance their reputation apparently not. Fortunately I will not be in that situation again. Take a long dispassionate look at letting agencies before you sign a lease. It could be a frustrating and expensive experience. Good luck.
1/5
TrustpilotNearly 2 months that I’ve moved out and…
Nearly 2 months that I’ve moved out and still haven’t received my deposit. So awful to deal with. Had alot of mould in the house and never did anything to fix. When they were doing viewing for new tenants they never mentioned the mould so people get stuck to a contract. Agreed to move out paying a fee. Collected the keys from us and the next day we get told we still have to pay rent and bills. Don’t use Acorn if you want to stay out of trouble.
1/5
TrustpilotAwful to deal with.
Awful to deal with. Rented a house for 2.5 years. Agreed to pay a fee to break the contract and to stay until someone else moves in.Mould covered the walls within the house was the reason i moved out as they never did anything to fix. Was asked 2 weeks in advance to move out as someone was moving in. From viewing they were asking for 2500£ deposits. Was getting calls every 3 days to make sure i was moving out on time. I did. I payed for a day extra to give them time to make the exchange. Gave the keys on 10|06/24 and on 11th i get an email saying the new tenants have pulled out and im still liable for rent and bills until found someone else. I’m paying rent already somewhere else and acorn made me move out and collected keys. Nearly 2 months now from moving out and still getting told i have to pay the bills. The house was advertised more than what my rent was. Incompetent workers you should be ashamed and if the landlord knows how you’ve been dealing with me im sure he’ll run aswell. Keep away from this cowboys they just there to steal your money…
5/5
GoogleRating only, no written review.
5/5
GoogleI received an impeccable service from Aidan in the lettings team, I felt he was very responsive and really listened to what I needed!
5/5
GoogleAidan is amazing! Gave me great advice, was always willing to help and was super responsive to any queries I had - can’t thank him enough!
5/5
GoogleA-Team. Outstanding service especially from Daniel, Holly, and Jacqueline. They helped to facilitate the sale of our property with the utmost professionalism and were always responsive for questions and with updates. Thank you so much for your help
1/5
GoogleDO NOT WASTE YOUR TIME Appalling customer service, sold my house but didn’t actually list my buyer for weeks. Took pictures in the rain, never came back to take more - so only had half my garden, half the parking. Some of their staff literally harass you into viewing houses and then others seem to be incompetent in returning your phone call. Then when you think it’s all clear they phone you and tell you you’ve got 12 days to clear out your entire house because the other party has agreed on a date - you aren’t asked about but told … they forgot to tell your solicitor though (who confirms that is NOT the date) and you don’t move for another 3 weeks by which time you’ve already cancelled 5 days of work. Then to top it off, after your solicitor has paid their fees - turns out they haven’t and they email you for the marketing pack they are still owed. I would not recommend this company to my enemy, don’t use them!
Agent replied · 24 October 2024
Hayley, we’re truly sorry to hear about your experience. Your feedback is invaluable, and we’re committed to addressing these issues. We understand how frustrating this must have been for you, and we appreciate you bringing it to our attention as we strive to improve our services.
5/5
GoogleA very big thank you for everything. Communicated very clearly and regularly so i knew what was happening. Aidan is a phenomenal agent, very welcoming and friendly. He was easy to contact and helpful in every aspect.
5/5
GoogleAidan has been absolutely wonderful, from the first phone call, through to the viewing and communication afterwards. The property was presented very well - all doors unlocked/lights on ready to make the viewing quick and easy. He has gone above and beyond to assist our family to help find the perfect rental home during a huge relocation! Extremely friendly, open and knowledgeable about the area. I could not fault the service and his professionalism. Thank you very much! Highly recommend
5/5
GoogleI recently had the pleasure of working with Jacqueline in my search for a new home, and I couldn't be more satisfied with the experience. From start to finish, Jacqueline was incredibly attentive, knowledgeable, and dedicated to finding the perfect property for me. She took the time to understand my needs and preferences, and her expertise in the market was evident as she guided me through every step of the process. Jacqueline's professionalism and friendly demeanor made the entire experience enjoyable and stress-free. Thanks to her hard work, I am now happily settled in a home that exceeds my expectations. I highly recommend Jacqueline to anyone in need of an outstanding estate agent!
5/5
GoogleI had a great experience with Acorn, especially Beth. She was lovely, kind and helpful throughout the entire process, and was very quick to answer any questions or concerns I had.
5/5
GoogleI bought my first property with Acorn London Bridge and sold it with them 10 years later. I asked Acorn and a larger agent for a valuation and they both came back the same. Whilst the larger agent then hounded me for months about selling, Acorn didn't apply pressure, and when my timeline changed they were entirely understanding, empathetic and flexible - they see both the human and business side of property, which is much appreciated during the emotionally charged experience of moving house! During the sale, Acorn were organised, communicative, and effective - full asking price achieved. I will definitely aim to work with them again. Thank you Beth and Stuart!
5/5
GoogleI had an exceptional experience with Acorn Estate Agents. They were incredibly efficient in finding me the perfect home, completing the entire process from start to finish in just three days. A special thanks to Davide, the manager, and Crystal, who handled everything with professionalism and care. Their dedication and prompt service made the entire experience smooth and stress-free. Highly recommended!
Agent replied · 22 October 2024
Thanks for sharing your fantastic experience, Alamgeer! We’re thrilled to hear that our team, especially Davide and Crystal, made your home search so seamless. Your recommendation means a lot to us. Enjoy your new home, and we look forward to assisting you again in the future!
5/5
GoogleVery proactive and helpful. Worked very hard on my behalf to make sure our increasingly complicated chain exchanged on time. Highly recommended.
Agent replied · 23 October 2024
Thanks for the kind words, Cliff! We're thrilled to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your recommendation. Looking forward to continuing to support you in the future!
5/5
GoogleReally great dealing with Acorn for my flat move. Damian was incredibly, nice, honest and helpful throughout my viewing going out of his way to answer even my more bizarre questions. Thanks!
5/5
GoogleAcorns have been great throughout the whole process of getting our property valued, on the market and sold. They’ve been communicative throughout and continued to support to exchange/completion making it a much easier process
5/5
GoogleI recently purchased a property through The Acorn Group in Kennington, and I couldn't be happier with the service I received. Godefroy Herissay and his supporting team were incredibly professional, supportive, and efficient throughout the entire process. From our initial meeting to the final transaction, they ensured everything went as smoothly as possible and kept me informed at every step. Their expertise and dedication made buying my new home as stress-free experience as possible. I highly recommend The Acorn Group to anyone looking to buy or sell property. Thank you, Godefroy and team, for your exceptional service!
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Awards
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Acorn
Which Acorn office has the most reviews?
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
Where are the Acorn offices?
The 15 Acorn offices, by town:
- Bexleyheath: 210 Broadway, BEXLEYHEATH, DA6 7BD
- Bexleyheath (Baynes House): Baynes House, 210 The Broadway, Bexleyheath, DA6 7BG
- Dartford: 5, Market Street, Dartford, DA1 1EY
- Erith: 235 Bexley Road, Northumberland Heath, Erith, DA8 3XX
- London (116-118 Bermondsey Street): 116-118 Bermondsey Street, London, SE1 3TX
- London (128 Rushey Green): 128 Rushey Green, London, SE6 4HQ
- London (153 Lewisham High Street): 153 Lewisham High Street, London, SE13 6AA
- London (27 Denmark Hill): 27 Denmark Hill, London, SE5 8RS
- London (278-280): 278-280, Kirkdale, London, SE26 4RS
- London (29 Westow Street): 29 Westow Street, London, SE19 3RW
- London (321 Baring Road): 321 Baring Road, London, SE12 0DZ
- London (325 Kennington Road): 325 Kennington Road, London, SE11 4QE
- London (409 Brockley Road): 409 Brockley Road, London, SE4 2PH
- London (58 Road): 58 Road, London, SE23 3HF
- London (98 Lordship Lane): 98 Lordship Lane, London, SE22 8HF
Has Acorn won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
