Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 5/5

Google

Harry was extremely professional very helpful and friendly. professionalPositiveQuality

Rosemary · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

Great customer service, head and shoulders above the competition. Would highly recommend and use again

Paul · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

No question can’t be answered, Harry always responded really quickly and very friendly. Highly recommend them!

Bella · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

I was lucky that Harry would help me to follow the house that, very professionally, shows his interest in his work, thanks Harry, and Gisella I liked the treatment of Gisella, the response time to make the contract to rent the house was very fast, thank you very muchPositiveResponsiveness, Quality, Professionalism, Value

Cristina · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

The service of acorn was fantastic and I definitely recommend all to go with them . Thank you Katie and Lucia for helping us get the perfect house soon even in this covid time too.PositiveResponsiveness, Quality, Professionalism

Shibin · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

We sold our house very quickly and Daniel has definitely earned his money keeping on top of everything and everyone chasing the solicitors and advising us each step he is very professional and efficient and always returns our calls would highly recommend

Wayne · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

Daniel and Jon have been a great help during the buying process. They’ve kept me up to date with the progress of the sale and have been very quick at responding to any emails or phone calls.

O · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

I had a really good experience and I would recommend Acorn! The manager, Daniel at the Dartford branch was very professional and always kept me updated each step of the way and so did Louise who is from the Welling branch. Thank you both so much for all your help and chasing. Greatly appreciated!

Danelle · 11 June 2021 · Acorn Dartford

★★★★★ 1/5

Google

Extremely unhappy with their services. AVOID THEM AT ALL COST. We had opted for their fully managed service and I think they are not even aware of what services they provide. Highly unprofessional people who is only to looking to extract money from you. We were suppose have inspections done in every 3 months nothing was done. None of issues were addressed on time. My tenant informed them about few HMRC letters being received but no even bothered to inform us knowing how important it is. These are just a few the actual list is way too long.NegativeResponsiveness, Quality, Professionalism

Sudipta · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

Daniel and his team were amazing helping with the sale of my property. Not only were they responsive and professional, they went above and beyond to provide me with the best service. My thanks to Daniel, Jonathan and Remi for all their hard work.PositiveResponsiveness, Professionalism

Claire · 11 June 2021 · Acorn Dartford

★★★★★ 4/5

Google

I will like to commend the outstanding support of Harry Frankland of your Dartford Branch throughout the process of viewing the property through to the referencing and eventual move in. He was professional in the way everything was handled and also very caring while ensuring that our experience was a positive one. Reaching out to him either by email or via the phone was an absolute experience. He is indeed an asset to the ACORN GROUP.

David · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

A big thank you to Harry for all of his hard work in finding us tenants for my fathers property. As first time landlords, I felt he held our hand every step of the way and was very informative and patient, going that extra mile. Thank youPositiveQuality

Donna · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

we recently sold our flat within a week through Acorn Dartford , Daniel was our estate agent and I can honestly say he went above and beyond to ensure it was a smooth process . This was all during the covid 19 pandemic with restrictions in place. Without Daniels knowledge and expertise the selling process could have taken a lot longer . He was professional throughout and was exactly what we was looking for in an estate agent , his estimated of value of our property was spot on . We was very lucky to have such a competent estate agent .PositiveResponsiveness, Quality, Professionalism, Value

Natasha · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

Fantastic, committed estate agents. From the get go they arranged a lot of viewings and were in constant contact updating me every step of the way. All the team that I met (Daniel, Nellie and Kevin) were amazing, friendly and professional but I dealt mainly with Jonathon who was absolutely brilliant, even my cats loved him and he offered to feed them for me if he was showing potential buyers around while I was at work! Would highly recommend these guys, thanks Acorn

Judi · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

My experience with Acorn estate agent was amazing, professional yet very compassionate. Their staff team are very experienced, polite, helpful and responsive to your questions. Their time in responding to phone calls is superb, always friendly over the phone and very willing to offer extra support where needed. Harry Frankland, you are indeed a true professional, very caring and knowledgeable and supportive. You made my search for a new property appear so simple and easy even with the anxiety and pressure that normally comes with it, you made the entire journey seamlessly perfect. I could go on and on but this so, just to express how satisfied and grateful I am to have experienced their service. I recommend them for 1000 stars, they deserve it and are worth it. Cheers Acorn. XxxxPositiveResponsiveness, Quality, Professionalism, Value

Paula · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

We have been extremely pleased with the services of Acorn and Harry, our lettings agent. Our experience has been seamless from our first interaction with Harry to marketing the property, and all the way to getting the tenant onboarded. Harry spent ample time with us to understand our requirements. As a first time landlord, we had several questions and Harry was always willing and available to answer those. Our property was marketed professionally and the viewing process was smooth, with several viewings arranged in a short space of time. All through the process, Harry kept us posted on the progress, which made us very comfortable. We would highly recommend Harry and Acorn for letting services.PositiveResponsiveness, Professionalism

Anurag · 11 June 2021 · Acorn Dartford

★★★★★ 5/5

Google

I have recently sold my property through Acorn Dartford, and have been very impressed with the service I received. I put my property on the market with them previously, and that transaction fell through (no fault of Acorns) and I had no hesitation on who to call when I decided to re-market. I dealt with Jonathon Collin on virtually a daily basis towards the end of my transaction, and he was literally always on the end of the phone to offer help, support, and to talk things through with. As a single person going through the process of selling and buying a house, it really was invaluable to have somebody going through it with you, and it really meant a lot to have that support on hand if, and when I needed it. I think there is an opinion these days, especially with online sales becoming more popular, that estate agents are paid for doing not very much at all. This couldn't be more wrong in my experience with Acorn, and the service they provided was worth every penny. Having a real person to speak to, without a doubt provided a level of comfort and security, that I am confident I wouldn't have received with an online or budget option. I really feel as though they delivered the perfect mix of professionalism at every turn, combined with a personal touch that made the whole thing as stress free as it can be. I would like to thank the team in general, with a special thank you on a personal level to Jon. Thank you for being there day and night, and for making me laugh during what is meant to be one of the most stressful things one can do. I would not hesitate to recommend Acorn to friends and family. Well done, and thank you to all the team. xPositiveResponsiveness, Quality, Professionalism, Value

Louise · 11 June 2021 · Acorn Dartford

★★★★★ 1/5

Trustpilot

Avoid Avoid Avoid

We recently moved into a property managed by Acorn in East Dulwich, London - sold to us using images that were not truly representative of the condition of the house. We were incredibly excited to move into a clean, well maintained new property after searching for so long. We really felt like we’d found the perfect house to make a home in - this was NOT the case. 
Prior to move in it was stressed to Acorn that a professional, deep clean was imperative as one of us had recently been discharged from hospital having undergone life saving surgery on his lung. When we arrived, not only had the deep clean not happened, but we discovered numerous hazardous faults with the property. Acorn later admitted to us (Cailey) that nobody had actually inspected the property prior to our move-in. I believe the term used was ‘overlooked’.Hazards that we discovered:
- There was a faulty light fitting in the hallway with exposed live wires that were tripping the electrics in the house - the temporary fix was a small piece of cardboard between the live wire and the metal light fitting. Luckily one of us is a qualified electrician and safely dealt with this. - The outdoor decking (that was beautiful in the pictures) was rotting and soft to tread on in places - extremely hazardous. - Broken glass and ceramic tiles scattered in the garden.- Thick layers of dirt and dust behind furniture in bedrooms.- Black mould in the kitchen.- Cracked tiles on the bathroom floor. - Broken burglar alarm on the exterior of the property that was hanging off.The member of our household who had just been released from hospital was advised by his surgeon to vacate the property due to the thick layers of dust discovered in his bedroom. 
After a long stressful slog of us chasing Acorn to resolve these issues they eventually sent a maintenance man who was lovely. He told told us the property was unsafe and he’d been telling them for years that work needs to be done.Not only were Acorn incredibly unhelpful despite us being clear that we wanted to work TOGETHER to resolve the issues we had, they tried to tell us that the issues we had were ‘cosmetic’. Collectively, our experience with Acorn has been extremely stressful and has had a huge negative impact on us over the past few months. After a total lack of urgency from Acorn to solve the issues we had, we were given no choice other than to vacate the property off our own accord. The stress of living there with no hope of our situation improving became too much.Acorn are now trying to take our deposit off us to pay for the months rent we refused to pay.If you are thinking of letting through Acorn PLEASE reconsider - it really isn’t worth the stress.

Tom · 11 June 2021 · Acorn Bexleyheath

★★★★★ 5/5

Google

Rating only, no written review.

Eileen · 10 June 2021 · Acorn Erith

★★★★★ 5/5

Google

Could not be more happy with the level of service provided by both Amir and Joe. Always available, reliable and reassuring. Great experience overall.PositiveResponsiveness, Quality, Professionalism

Anna · 10 June 2021 · Acorn Erith

★★★★★ 5/5

Google

Amir and Joe were professional throughout. Really quick to liaise with us and good communication through whole process highly recommend themPositiveResponsiveness, Quality, Professionalism, Value

Rachel · 10 June 2021 · Acorn Erith

★★★★★ 5/5

Google

Woulld like to say big thank you to Amir who was very efficint. He was always their to assist even.out of work hours. This purchase wouldn't of been possible with out him and his team can't thank them enough excellent service, highly recommended

Caleb · 10 June 2021 · Acorn Erith

★★★★★ 5/5

Google

I would like to say a big thank you to Acorn Northumberland Heath, specially Amir and Joe, for getting our first home last week. We are very pleased, happy and satisfied with communication, service and professionalism showed by the team. Thanks team Acorn.PositiveResponsiveness, Quality, Professionalism

Varsha · 10 June 2021 · Acorn Erith

★★★★★ 5/5

Google

We found Joe and Amir extremely proficient in handling our sale, we had been with an other local agent who had failed in every aspect, once on with Amir we sold in 6 days!! could not rate them highly enough, fantastic communication all the way through, if you want to sell your house go and see Joe & Amir.PositiveResponsiveness, Quality, Professionalism, Value

Vince · 10 June 2021 · Acorn Erith