Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Entirely recommend this agency. Jack Cuthbert was super friendly and helpful and found us lovely properties to look around really quickly. He listen to our requirements and was super quick at replying to emails and calls. He made the whole experience really stress free and found the perfect property for us. Thanks Jack!

Cinthia Β· 13 June 2021 Β· Acorn London (278-280)

Agent replied Β· 12 June 2024

Thank you Cinthia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really not a fan of estate agents but Acorn Sydenham, and in particular sales manager Jack Rampling, have been excellent during my recent house purchase! Great communication, knowledgeable and extremely responsive. I’ll definitely use them again when I come to sell. Many thanksPositiveResponsiveness, Quality, Professionalism

Essential Β· 13 June 2021 Β· Acorn London (278-280)

Agent replied Β· 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

Rating only, no written review.

Jessica Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Hi Jessica. I am sorry to hear this. Would you be able to email me the details of your experience please. Thanks. Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk

5/5

Google

Rating only, no written review.

Kwame Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thanks for Kwame the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Very very helpful

Suzanne Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Suzanne for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Extremely pleased with Oliver and his team who were helpful and professional throughout. Thanks again.

Mehdi Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Mehdi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The best team ever ,very kind, professional, they try the best to help and to find the best option for their clients πŸ’žπŸ’žπŸ’žπŸ’žAmy Waller was our angel πŸ™PositiveResponsiveness, Quality, Professionalism, Value

Denis Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Denis for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amy and the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Efficient and trustworthy. Very professional and ethical with both seller and buyer. Thanks, Oliver, for all your personal attention and care.

Skabrin Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Skabrin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

We had very bad experience with Acorn. Is not about the offer not accepted it's about the dirty games Oliver was playing with us.NegativeResponsiveness, Professionalism

Lassaad Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Update - 16/6/2020 I have investigated this matter and other than the fact that your offer to purchase a property we were marketing was not accepted, I am unable to understand what has led to your review. I have communicated directly with you on the matter, so please let me know if I can help further. Thanks. Hi Lassaad. I am sorry to hear this. Would you be able to email me the details of your experience please. Thanks. Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk)

2/5

Google

I can't understand why I had so few viewings with Acorn in Grove Park over the course of two months. I can only say that a new agent sold my house in just over a week and in that time I had three offers.

Michelle Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Dear Michelle..I am sorry to read your review and understand your frustrations. I can see that we had quite a few viewings booked in during our time as your agent but unfortunately some cancelled prior to the viewings taking place. I am pleased that your current agent has had success if finding you a buyer and hope that your move now goes smoothly. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Amy was absolutely amazing and went out of her way staying later after work to sort out the flat I am now renting. Without her help and caring attitude I would have felt completely lost and I am very grateful for what she did.PositiveResponsiveness, Quality, Professionalism

James Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have had an amazing service with acorn I dealt with Daniel the whole way through who found me a buyer so quickly- Daniel was so polite, friendly and professional and always was at the end of the phone if I had any questions definitely made the whole process less stressful, Would highly recommend!!PositiveProfessionalism

Nicola Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Nicola for leaving us a 5* review. We are really happy that you were pleased with the service you received from Daniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very professional company. Staff very friendly and attentive in particular, Oliver Henness. He was so supportive and really on my side when I thought it was going all wrong. Well done Oliver!PositiveProfessionalism

Valerie Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Valerie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver! If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have very positive feedback to give to Acorn Grove Park Estate Agents, especially Daniel Milligan. Despite us living outside the UK, Daniel helped us sell our property efficiently. Because we live abroad, there are some problems with communication, such as time differences and not being able to show our presence physically. However, he didn’t concern about these difficulties at all and helped us enthusiastically with integrity. Without his help and assistance, we must have been in trouble and felt a lot of stress. He was always quick to deal with issues and answered questions and concerns promptly. His actions and attitude reassured us tremendously. I am very sorry that there are only five stars. His services deserve more than five stars. He is very professional, frank, courteous, trustworthy, and incredibly helpful. Highly recommended.PositiveResponsiveness, Professionalism

Tomoko Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Tomoko for leaving us a 5* review. We are really happy that you were pleased with the service you received from Daniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Oliver and Stef are a great team and were pleasant, kind and professional all the way throuh the sale of our house. We would have no hesitation In recommending them to you. They are totally trustworthy and will go out of their way to offer you the best service possible. If you want the best, chose Acorn at Grove Park! Thanks Oliver & Stef. Arthur & Doreen ShawPositiveResponsiveness, Quality, Professionalism, Value

Arthur Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Arthur for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and Steph. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Between Daniel and Dominic I found the service was never lacking, someone was available 90% of the time for a call and if not I always received a call back. When I wanted to ask a question of the vendor I usually received an answer via Acorn within a matter of hours and they were helpful in explaining how certain aspects of buying a property worked, which for a first time buyer was very useful. All in all, great service

Mike Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Mike for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and Dominic. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Finally completed on our first flat purchase through Help to Buy and Acorn Grove Park on 20th Dec 19 and can recommend the team at Grove Park. Joe Wheeler was our main point of contact but Oli also assisted and both were great and great at communicating. Endless chasing and keeping me informed of what was happening to put my mind at ease. It was very useful to have them when my solicitors were not always as helpful. Thanks

Nicola Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Ant for leaving us a 5* review. We are really happy that you were pleased with the service you received from Joe and Oli. If I can help further please do let me know and enjoy your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The team worked hard to earn their money. I was so happy with the way my house was marketed as a home and not just another property. I was kept informed and updated at all times. I had a fantastic response from potential buyers and Oliver and Joe dealt with everything for me. Cannot thank them enough for making the process run smooth. Truly great service.PositiveResponsiveness, Quality, Professionalism, Value

Cilly Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Cilly for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Oliver and Joe met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I used Acorn Grove Park Estate Agents to purchase my new home and I have to say they were fantastic. Daniel has been extremely helpful, professional, responsive, knowledgeable, on the ball and proactive. He found me what I as looking for and saw me through the entire process, from start to finish. He is knowledgeable, hardworking and thorough. Fantastic experience with Daniel.PositiveResponsiveness, Quality, Professionalism, Value

N Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you N B for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn Grove Park Estate Agents have been excellent in facilitating the purchase of our new home. As first time buyers, this was a whole new experience for us. The estate agent (Oliver) was helpful throughout. He was easy to contact and willing to answer any questions we had. He also proved useful when dealing with our solicitor and settling negotiations between us and the sellers. I would recommend using Acorn Grove Park Estate Agents if looking to sell to first time buyers.

Michael Β· 13 June 2021 Β· Acorn London (321 Baring Road)

Agent replied Β· 12 June 2024

Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I Recently purchased a property through Acorn dealing with Amir and Joe, I can not recommend them both enough! highly professional. always in contact and so helpful especially during the stress of trying to buy a property during Covid 19. if I ever sell again I will be using Acorn.PositiveResponsiveness, Quality, Professionalism

Rilocity Β· 12 June 2021 Β· Acorn Erith

Agent replied Β· 11 June 2024

Thank you Rilocity for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Daniel and Jon have been a great help during the buying process. They’ve kept me up to date with the progress of the sale and have been very quick at responding to any emails or phone calls.

Olivia-Hope Β· 12 June 2021 Β· Acorn Dartford

Agent replied Β· 11 June 2024

Thank you Ms Sharp for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and Jon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

M Β· 11 June 2021 Β· Acorn Dartford

Agent replied Β· 10 June 2024

Thanks M Zico for the 5 star review. Andrew Roberts - Customer Relations Manager

2/5

Google

Rating only, no written review.

Mihai Β· 11 June 2021 Β· Acorn Dartford

Agent replied Β· 10 June 2024

Dear Mihai. I am sorry to hear that you weren't completely satisfied with the service you received. If you have a minute, would you be able to drop me a line with what the issues were please? Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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