Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 1/5

Google

I would be a little hesitant to deal with Acorn again and advice other to be too. For context I’ve lived in London for 10 years and never had any complaints, had great relationships with my landlords and agents. I moved into a property as a tenant. They were very happy to get me in quickly and speedily. But when leaving the property they tired to take the whole of my deposit. A full re-carpeting and decorating of the house was what they were charging me for but that falls under general wear and tear I believe and not the tenants responsibility. I only lived their a year, so you can imagine that’s a bit excessive to put it mildly. But what is most worrying is that they also tried to do the same with the previous tenants who we happen to know. Although Acorn act on behalf of the landlord, I understand they have to do what they want. But there are some questionable ethics here which are strongly weighted against the tenants. A bad landlord partnered with a bad letting agent. A combination that is dangerous for tenants. Hopefully the DPS can solve this dispute for us but it’s a long and painful path to take and would advice potential tenants to be a bit wary of Acorn.

Carl · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I could not recommend Acorn Dulwich enough, and more specifically the wonderful Caroline! I had a pretty stressful, complicated house purchasing process and Caroline was amazing - keeping me informed, understanding my pressures and situation and remaining sensitive to the needs of both myself and the seller. Her communication was amazing, she was always available right up to the very end when she was celebratory with me! Thank you so much Caroline and Acorn Dulwich!

Amy · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I had an extremely good experience of working with Acorn, particularly Caroline. I felt in such safe hands with Caroline steering the final stages of the purchase (and afterwards!) - and she was really responsive whenever I was in touch. It was a pleasure buying a property through Acorn and I will highly recommend to friends and family.PositiveResponsiveness, Professionalism

Tori · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Jade at Acorn found a lovely flat for myself and my partner and helped us secure the property. When sadly 6 months into our tenancy we encountered some problems with our property (due to circumstances beyond the teams control) everyone at Acorn was extremely supportive and quick to help us. Jade was very understanding of the stressful situation and helped find us a beautiful property that fitted all our needs and more. We completely fell in love with the house and Jade went above and beyond to make sure we secured the property. We’re now living in the said property thanks to Jade’s help and how quickly she dealt with all our questions and offer. Thank you!PositiveResponsiveness

Sedona · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

We received incredible service from James at Acorn Dulwich! James took us to see a couple of properties we had booked in, which we felt were too small, so he arranged a viewing for us of a larger flat on the spot. It turned out to be perfect, and we managed to reserve it at a great price within the hour. One week later, we had the keys and were moved in. The support through the admin process was swift, friendly and professional. We are very happy with our new home and the service we received!

Teddy · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Me and my partner rented through Acorn last year, Jade showed my girlfriend around a nice flat and we got moved in very quick and smoothly. 6 months later we had some extreme issues with an aggressive neighbour, Acorn dealt with this extremely quickly and were very professional with helping us move out and find somewhere new. Jade also showed us around a couple of other flats and was a great communicator between us and the landlords. She fought our corner and helped us find a beautiful new home.PositiveResponsiveness, Professionalism

Ned · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 1/5

Trustpilot

DO NOT RENT WITH ACORN.

DO NOT RENT WITH ACORN.Acorn Lettings are one of the worst letting agencies that I have ever known. I rented with them for one year and the experience was awful. The building had no hot water on a number of occasions and they didn't even reimburse fees having to shower elsewhere. They are never on help to hand with anything but if your rent is one day late they threaten to remove you from the property. Overall, a terrible and unhelpful agency - all they care about is money.

Elise · 14 June 2021 · Acorn Bexleyheath

★★★★★ 5/5

Google

We used Acorn Estate Agents in Northumberland Heath to sell a property - the sale was set up by Joe Buckle and he managed to get interest even though the property had been up for sale with another agent for some time previously and he managed to get a better asking price than we thought we would get. Also the business end of the sale occurred in April and May whilst we were in lockdown due to Covid 19 and still Acorn managed the process so professionally and efficiently leading to completion at the end of May. Massive thanks to Acorn!PositiveResponsiveness, Professionalism, Value

Niten · 14 June 2021 · Acorn Erith

★★★★★ 5/5

Google

Rating only, no written review.

Sarah · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Jonathanu · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Great service! Highly recommended

Karin · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Great service. Brendan was really professional and friendly. Would use them again.

Hollie · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Adam and Kimmi really went out of their way to make sure we got our dream flat! Amazing customer service, thanks so much guys.PositiveResponsiveness, Professionalism

Emily · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Arikson has always been very helpful. Many thanks ! Great agency to work with. All the best from us.

ArtsMusicUK · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

I'd really recommend Acorn, and particularly Franco. He was a huge help throughout the process; responsive, professional and gave good advice. I would use Acorn Lewisham again.PositiveResponsiveness, Professionalism

Rory · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

I have had a professional and positive experience selling my home, during the pandemic. I was contacted and kept informed on a regular basis. I am very happy with the service received.PositiveResponsiveness, Professionalism

Lorraine · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Kimberley Tsang was our agent. Amazing help, we got everything sorted easily and got a response for everything and everytime we needed. Great service overall, highly recommend!PositiveResponsiveness, Quality, Professionalism

Gabi · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

I had a brilliant experience with Acorn through out the purchase of my property. They were very professional, thorough, quick to respond and supportive. Would highly recommend!PositiveResponsiveness, Quality, Professionalism

Robyn · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Buying and selling at the same time is never easy but doing it while we're going in and out of lockdown is an alltogether different beast! I purchased a property on the market with Acorn and Ross was great and very responsive no matter what else was going on.... much appreciated. If I can ever face moving again I'd look to put it back on the market with them.

Sarah · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

It was my first house purchase. Arikson Franco Was the Agent who showed me around and walked me through the process. He supported the entire way through the purchase cycle, helping with delays, and to get issues resolved in the property before moving in. Even going out of his way to help me get the internet installed. Pre-moving in and just in time for lockdown 2.0. Even once the sale was done and contracts exchanged the level of support and professionalism helping to make sure things all went okay and to support with a few out standing snags was top notch. A first class service, with a guys that actually care. Thanks again and all the best.PositiveResponsiveness, Quality, Professionalism

Ben · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 4/5

Google

I found Acorn Lewisham excellent overall. Ross and Brendan in particular put in an enormous amount of work around the sale of my house. They were consistently helpful and available. The only thing I think could have been improved was the initial Rightmove entry, which wasn't checked with me before it was posted, and unfortunately needed substantial correction.PositiveResponsiveness, Quality, Professionalism, Value

Liz · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 1/5

Google

Absolutely awful experience with Acorn Lewisham. We were trying to leave the property and so found new tenants to replace us. Acorn have been useless at every step, didn't explain what paperwork we needed and didn't answer our questions about who can actually move in. They didn't even use their initiative to let us know if the paperwork submitted by new tenants was correct - we had to chase them to extract that information. We have now lost the property we were moving in to - because they dragged their heels for such a long time. Please don't use them - they really don't care about tenants.

Julia · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

I have both bought and sold a house through this branch. They've always given me great advice from both sides of the deal and have been very quick to match properties to my needs. Very quick to respond and continued to push both sets of solicitors during the buying process. Would highly recommend!

Jeremy · 13 June 2021 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

The team at Acorn Lewisham (in particular Brendan, Franco and Ross) provided an outstanding service! As the house went on the market just before lockdown, the guys were tenacious, resilient and professional when carrying out numerous viewings, ensuring the viewers were provided with masks and gloves before entering the property. Throughout the process and pandemic, the guys remained calm and were very reassuring particularly as I found the process to be disheartening and stressful at times. Franco has done a fantastic job managing the sale process and it has felt seamless.PositiveResponsiveness, Professionalism

Linda · 13 June 2021 · Acorn London (153 Lewisham High Street)