Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 5/5

Google

Showed us good properties. Helped us move in on a date that suited us. The service also helped us switch Bills and internet easily. Always professional

Ahmed · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

In these changing and challenging times, due to the pandemic, I’ve found myself requiring support from DWP toward housing. This is a growing trend and not something estate agents seem to be used to. It took me a while to find somewhere that accepted a “guarantor” (under new discrimination laws, I believe they’re no longer allowed to add “NO DSS” to the list ‘no pets, no smokers...’ etc... So landlords get around this by saying “no guarantors”. Which is a prerequisite when claiming Universal Credit for rent. Acorn were brilliant and went the extra mile to ensure I was housed. Working closely with the local council, they kept me informed every step of the way. In an otherwise anxious time, acorn lordship lane, did everything they could to take the stress out of this moving process. Deeply grateful. D. P.PositiveResponsiveness, Professionalism

Dominic · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Great experience re our recent flat sale. Caroline Cooper was so helpful and supportive throughout and made a stressful situation as simple as possible!

Clare · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

We just moved in to a rented property through Acorn, James and Acorn were great, being very quick and helpful in dealing with queries and getting us in the flat during the difficult time.

Calum · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I have had a traumatic year and finally thanks to the professional and dedicated customer service Of Acorns Jade Clement I finally have my rented accommodation and once again I am close to my children. None of this would’ve been possible without the help of Jade Clements who Helped me through a process that I have never had to do so Jade I thank very much everything.PositiveQuality

Mark · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I had a very positive experience with Acorn Dulwich. Jade was very friendly and professional. I moved in within two weeks of viewing the property.PositiveResponsiveness, Professionalism

Padraig · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

We went to acorn to purchase a new property and everyone was helpful, explained what was going on with full detail and put up with all of our questions and requests. Good and friendly staff and easy to communicate with!

Mike · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

We would highly recommend James, he managed to fit us in a last minute viewing and assisted with our queries. James responded quickly to any questions we had and provided an excellent level of service throughout.PositiveResponsiveness, Quality, Professionalism

William · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I have just sold my flat with Acorn in Dulwich . Communication was great, Caroline was helpful and friendly and helped keep the sale moving - it wasn't straightforward so I was pleased with how it was handled!

Nicola · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

James and Lisa were great and helped me get moved into a great flat in record time. Very good communication. I am grateful for and extra effort they made on my behalf.PositiveResponsiveness, Professionalism

Richard · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I received great professional service from Yousef and Caroline throughout the sale of my property, which at times i found quite stressful. They were patience and understanding. A very big thank to you both and your team.PositiveProfessionalism

Jacquie · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Jade from Acorn helped us find and secure our current flat and we are loving it! She was extremely patient with us and our questions throughout the whole process!

Tara · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I have just secured a property through Acorn Dulwich. This pandemic seems to be able to affect everything and make things just a bit more complicated. So I am very grateful to James for working hard to smooth out the process. No hesitation in recommending him and his colleagues. Thank you for all your help.

Gary · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Had a really great experience moving into a new property with Acorn, and Jade. Very responsive to our requests, great liaisons between us and the landlord. Made moving much less stressful.PositiveResponsiveness, Quality

Carl · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Acorn, and more specifically Brandon, was brilliant during our buying process. He was quick to respond, friendly, knowledgeable and always on hand to help - I would certainly recommend Acorn to anyone looking to buy or sell a property

Toby · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

James and Jade were both fantastic when it came to renting out my property. The quality of service is so high as is their knowledge on the area. It was rented out within a week. I bought through the team, have rented through the team and would definitely sell through the team. Thank you!PositiveResponsiveness, Quality, Professionalism

Georgina · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 1/5

Google

This estate agent manages the property i live in and every interaction with them has been completely unhelpful and made everything more difficult and stressful. First, when my friend was moving in to the house and they were not doing the paperwork needed, she called them to see what was going on and they just said to her “well this is only a £500 room its not even making us that much money so why should we care.” Secondly, when I was moving In they kept telling me that my mum wasn’t suitable to be my guarantor even though she earns enough money and owns uk property because she is self employed and they did not have a system for that. The same thing happened when my friend wanted to move in with her guarantor. In both cases, they kept asking the guarantor to send more and more personal information which proved she was able to be a guarantor but they completely didn't read the emails or reply and just made up reasons why she wasn't able to because they would rather just reject her than do any actual work. The guarantor kept having to send the same personal information to loads of separate people who obviously were not communicating with each other property. This was so unnecessary stressful that she lost sleep and was in tears. I eventually had to call the landlord myself who had no problem with the guarantor, because he is self employed himself, and called the estate agent to say so. They were equally incompetent with another of my housemates even though her guarantor was not self employed, they just added up his payslips wrong and said he couldn’t be her guarantor. Other perfectly good housemates were also rejected by them for no good reason. At the time they said it was because they didn't have proper guarantors, but after the above experiences, i think they just couldn’t be bothered to do any work so would rather just reject them. We do the viewings in the house for new housemates, we give their keys to them etc. When i talk to them they seem to have no idea what the house even looks like or what furniture is in it. The rooms are advertised as unfurnished but they have furniture in them that they refuse to remove? The estate agent do literally nothing except make things more difficult. The main person i dealt with here was Jade, but they are all useless.NegativeResponsiveness, Quality, Professionalism

Florence · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

We found our current home in East Dulwich with James' help. James has been very patient with all our questions during the viewing and afterwards promptly through email. He has also been so helpful throughout the process until we were able to sign the tenancy agreement. Good social distancing measures in place making us feel very safe.PositiveProfessionalism

Annissa · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 2/5

Google

After 1 year being a tenant, left the place, one agent told me to give the key to the Landlord, done as requested. After a few days, one agent called me to confirm if I had left the property. After almost one month, I went to ask for my deposit. NO ONE from the agency asked checked the property after I left, they found a new tenant for the property, even though they said they were not managing the property. So I had to call my previous Landlord to send an email to the Acorn so the Agency can send my money back. I found extremely unprofessional the fact they were pushing me to host views before I left, so they keep renting the property, but we're not worried about how was the property after I left and to return my money. I WON'T be renting with Acorn ever again.

Gustavo · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Working with the team at Acorn was an absolute pleasure. Jack, Brandon & Cheryl were responsive, no-nonsense, and complete professionals. Their knowledge of the area, the valuation prices, and market trends were spot on. If you're in the Dulwich area, they should be your first call!PositiveResponsiveness, Professionalism

Ryan · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

James has been my estate agent for nearly 4 years now and he's relocated us twice in this period. He's fast, proactive and highly experienced in the local market. Throughout the process, he would send new properties updates and more importantly, go above and beyond to help you find the perfect place within budget. I was dreading having to flat hunt during the pandemic but James made it a smooth and stress free experience. Keep up the good work :)PositiveResponsiveness, Professionalism

Domi · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

We've just exchanged our property through Acorn. They took on the house following a dip in interest via another Estate Agent and really reinvigorated the sale process and got the a couple of offers on the property within a month. Very happy with the level of service and overall experience. Would recommendPositiveResponsiveness, Professionalism

Sam · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 4/5

Google

Recently sold my flat through Acorn Dulwich. Estate agents were responsive and negotiated well on my behalf once an offer came in. Downside was they had not researched my property before conducting viewings. The best part of the process was that once I had accepted an offer Acorn Dulwich has a sales negotiator, Caroline, who drives the sale through. Caroline was very responsive, and push the solicitors on both sides along to ensure the sale went through, and in good time.PositiveResponsiveness

Robert · 15 June 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I recently bought a flat through Acorn Estate Agents in Dulwich and I was delighted with the service from start to finish. Jack Was very helpful, happy to show me round a number of different places and at times that suited me, which was very handy. They have been attentive throughout the process and helped to iron out any bumps that appeared along the way. I would highly recommend. Thank you Dulwich Estate Agents (Jack & Caroline).

Edmund · 15 June 2021 · Acorn London (98 Lordship Lane)