Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI recently purchased a flat through the Acorn Brockley Team and Lamar, Nellie and the team were great from the start. There were some hiccups on the way out of their control but they were always on top of things to make sure everything goes as smooth as possible. Thank you.
Lisa · 16 March 2026 · Acorn - Bexleyheath London (409 Brockley Road)
Agent replied · 16 April 2026
Dear Lisa Sophia Koeck, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleHaving completed on our flat yesterday, I can say that the whole process wouldn’t have been as smooth if it wasn’t for Harrison and his team.
The professionalism, the care and the attention to detail from the whole team made ir so that, getting on the property ladder, was an easier process than the one we anticipated.
Thank you to everyone and, if/when it comes time to sell, we’ll surely get in touch!
Henrique · 16 March 2026 · Acorn - Bexleyheath London (278-280)
★★★★★ 4/5
GoogleDue to being let down by two previous buyers the process of selling took a lot longer than expected, therefore I have had communications with a number of the team. It was confusing at times as I was having correspondence from different agents. That said, the team were very proactive and pulled all the stops out with the many viewings. I would like to thank Alesha in particular for her help and support in getting the sale over the line. Her communication to me was appreciated and very reassuring, many thanks Alesha.
Carol · 15 March 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear Carol B,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleCarly showed us around the property and she honestly stood out from any other estate agent we’ve met so far. She was really friendly and accommodating from the start.
She didn’t just unlock the door and leave us to walk around on our own she took the time to properly show us the property, point out key features, and answer all of our questions clearly and honestly. We didn’t feel rushed at all, and she made the whole viewing feel relaxed.
Thank you carly you are a real asset and you made a lasting impression on us
Ribiti · 15 March 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear Ribiti Sanjah, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Carly. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWonderful team. Respond to ones query on a timely basis
Chi · 15 March 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear Chi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleDone a viewing with Carly she answered all questions we give her confidently, she knew the area and property well. Really down to earth agent which is rare thank you
Dean · 15 March 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear Dean J
We greatly appreciate your 5-star review and the time you took to share your experience with Carly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Emma · 15 March 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear Emma Anifowose, Thank you for the great review of our Acorn Northumberland Heath team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleAlesha Armsden is a top agent at this firm. Listed the property and received an offer after 24hrs. Excelllebt customer service and made the transaction from beginning to the end extremely pleasant.
R · 15 March 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear R S
We greatly appreciate your 5-star review and the time you took to share your experience with Alesha. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad Luke over to value and sell our house and the whole process was handled brilliantly. Great communication, very knowledgeable about the local market and achieved a great result for us. Highly recommend.
Kevin · 15 March 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear Kevin Howard
We greatly appreciate your 5-star review and the time you took to share your experience with Luke. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLuke recently came over to value my mum’s house and we couldn’t have been happier with the service. He was friendly, professional and clearly very knowledgeable about the local market. He took the time to explain everything properly and gave us honest advice rather than just telling us what we wanted to hear.
The whole process felt very straightforward and stress-free. If you’re looking for someone reliable and experienced to value your property, I’d highly recommend Luke
Sara · 15 March 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear Sara Thomson
We greatly appreciate your 5-star review and the time you took to share your experience with Luke. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently had Connor from Acorn Estate Agents in Dartford carry out a valuation on my property, and I couldn’t have been more pleased with the experience. Even though I made it clear that the valuation was mainly out of curiosity rather than an immediate plan to sell, Connor still took the time to be thorough, professional, and extremely helpful.
He arrived well prepared, talked me through the local market, and explained clearly how he reached the valuation figure. I really appreciated that he didn’t rush the appointment and was happy to answer all my questions. His knowledge of the Dartford area and current property trends was very reassuring.
Overall, it was a genuinely positive experience with no pressure at all, just honest advice and great service. I wouldn’t hesitate to recommend Connor and Acorn Estate Agents to anyone thinking about selling or simply wanting an up to date idea of their property’s value.
Adam · 15 March 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear Adam Parkinson (adam Parkinson)
We greatly appreciate your 5-star review and the time you took to share your experience with Connor. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI worked with Kani throughout the renting process. She was very polite, supportive, and understanding. Thank you very much for all the help and support.
Onat · 16 February 2026 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 16 April 2026
Dear Onat Silleli
We greatly appreciate your 5-star review and the time you took to share your experience with Kani. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleAbsolutely appalling service when renting with them. They’ll not help you. Inept management & rude staff that will try anything to get you off the phone.
Harold · 16 February 2026 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 16 April 2026
Dear Harold & Maude,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleI would like to express my appreciation for the excellent service provided during the process of selling my property. It has been a remarkable experience, particularly on the day the contracts were exchanged. The individual has dedicated nearly three years to facilitate this sale, and I am grateful for his perseverance and commitment. I also wish to extend my sincere thanks to him and his team for their support. Big Thank You to Bruno
Wes · 16 February 2026 · Acorn - Bexleyheath London (325 Kennington Road)
Agent replied · 16 April 2026
Dear Wes Cain
We greatly appreciate your 5-star review and the time you took to share your experience with Bruno. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJack and Bruno were proactive and helpful throughout our sale, were able to find pragmatic solutions to some of the issues that arose, and were generally a delight to work with. I’d highly recommend them in future!
Johnny · 16 February 2026 · Acorn - Bexleyheath London (325 Kennington Road)
Agent replied · 16 April 2026
Dear Johnny Allain-Labon
We greatly appreciate your 5-star review and the time you took to share your experience with Jack and Bruno. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleCameron was wonderful in the process and was very responsive to all pf our queries. We feel he did his best to help us secure our property at a fair price. We struggled a fair bit with our previous property manager (in terms of getting any sort of responses) but Tori has been the complete opposite and has been very helpful since taking over.
Adrian · 16 February 2026 · Acorn - Bexleyheath London (325 Kennington Road)
Agent replied · 16 April 2026
Dear Adrian Kamrowski,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Cameron and Tori. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleEmma and Giovanna were very helpful during the whole process. Would definitely recommend this agency.
Olga · 16 February 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
Agent replied · 16 April 2026
Dear Olga
We greatly appreciate your 5-star review and the time you took to share your experience with Emma and Giovanna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had the most wonderful service from Beth at Acorn. She did an excellent job getting the best sale for us, keeping us well informed, and being both professional and lovely. We are delighted with the outcome, and very grateful to Beth and all the team for helping us so much on our journey to our new home.
Anood · 16 February 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
★★★★★ 5/5
GoogleEmma was amazing and helped us secure a great property!
Nicole is also super helpful with the docs!
Getting everything sorted with Acorn London Bridge Lettings been great :)
Grace · 16 February 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
★★★★★ 1/5
GoogleMy experience with Acorn was extremely poor.
Communication throughout the marketing period was consistently lacking. Feedback from viewings was either minimal or not provided at all, unless chased. Basic information that should be standard in any sales process had to be requested multiple times, which quickly became frustrating and time-consuming.
More concerning was the dismissive approach taken when these issues were raised. Rather than engaging constructively or reviewing their own strategy, the response was to suggest that the lack of offers was simply due to the property itself. This was neither helpful nor professional, and showed little willingness to take ownership or provide meaningful guidance.
An estate agent’s role is to actively manage the sales process, communicate clearly, and add value through informed advice. In my experience, Acorn failed to meet those expectations, and I would not recommend them.
Luca · 16 February 2026 · Acorn - Bexleyheath London (128 Rushey Green)
Agent replied · 16 April 2026
Dear Luca Zingale,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 4/5
GoogleSuccessful sale completion with Acorn, after trying a couple of other agencies previously. They got the job done in a tough market. Thanks to Rowan for his support throughout the sale.
Lucy · 16 February 2026 · Acorn - Bexleyheath London (128 Rushey Green)
Agent replied · 16 April 2026
Dear Lucy Charles,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Rowan. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleFirst-time seller, so choosing an agent felt a bit like a coin toss. I shortlisted a few, picked heads, should have gone tails. Hindsight and all that.
After a frustrating experience with the agency across the road, I got back in touch with Jake at Acorn and explained we had some time pressure on our onward purchase. He was confident he'd get it done quickly, and he and his team absolutely walked the walk, multiple strong offers within the first week back on the market. They found us a great buyer and we went from offer accepted to completion in just 11 weeks, with Christmas slap bang in the middle.
Special mention to Rowan, who handled all the viewings and the entire post-sale process with real aplomb, always on the ball, great communication, and nothing was too much trouble. A genuine asset to the team.
Wish I'd gone with Acorn from the start. Highly recommended.
James · 16 February 2026 · Acorn - Bexleyheath London (128 Rushey Green)
★★★★★ 5/5
GoogleI can only express how grateful I am with the service and the speed in processing the sale of my property in comparison to the other agent who tried to sell my property. . I give thanks to all the staff for their patience their skills and their commitment to making this sale effortlessly. Thank you
Sonya · 16 February 2026 · Acorn - Bexleyheath London (128 Rushey Green)
Agent replied · 16 April 2026
Dear Sonya Tavernier
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe just purchased our property and had an excellent experience with Acorn Agency, especially with Harrison.
He was the key link that made the whole process run efficiently. Thank you very much! We appreciate your help. Eva
E · 16 February 2026 · Acorn - Bexleyheath London (278-280)
Agent replied · 16 April 2026
Dear E. L.
We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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