Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJust wanted to leave a review to show the amazing customer service I received while looking to buy a home in Sydenham. Both Harrison and Reece were incredibly helpful and knowledgeable and highly professional in helping my search and would use Acorn again any day.
Maxwell · 16 February 2026 · Acorn - Bexleyheath London (278-280)
Agent replied · 16 April 2026
Dear Maxwell Harris
We greatly appreciate your 5-star review and the time you took to share your experience with Harrison and Reece. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a great experience with Acorn Estate Agents in Sydenham. The team were professional, efficient, and made the whole process smooth and stress-free. Communication was clear throughout, and everything was handled in a timely manner.
A special thank you to Reece and Harrison, who were both extremely helpful, knowledgeable, and proactive. Their hard work and support really stood out and made a big difference.
Explosive · 16 February 2026 · Acorn - Bexleyheath London (278-280)
Agent replied · 16 April 2026
Dear Explosive Mma
We greatly appreciate your 5-star review and the time you took to share your experience with Reece and Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHarrison, Hannah and Katie were all very supportive throughout the sale. There were a few issues during the process, but they were quick to respond, very reassuring, and communicated clearly at every stage.
Debbie · 16 February 2026 · Acorn - Bexleyheath London (278-280)
Agent replied · 16 April 2026
Dear Debbie Kimou, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleVery pleased by the service I received from Acorn and in particular Hannah. Professional, friendly, helpful and approachable. Can't thank you enough.
Glyn · 16 February 2026 · Acorn - Bexleyheath London (29 Westow Street)
Agent replied · 16 April 2026
Dear Glyn Marshall
We greatly appreciate your 5-star review and the time you took to share your experience with Hannah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHannah has been absolutely brilliant throughout the whole selling process. She kept me updated regularly, which really helped me feel reassured, even during stressful moments. Would highly recommend this agency!
Debbie · 16 February 2026 · Acorn - Bexleyheath London (29 Westow Street)
Agent replied · 16 April 2026
Dear Debbie Kimou
We greatly appreciate your 5-star review and the time you took to share your experience with Hannah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a very nice experience with Acron Grove Park, especially Louise King, throughout the whole purchasing process. The team were highly responsible and responsive, and communication was always prompt and clear.
They helped ensure the transaction progressed very smoothly from start to finish, which made the entire process much less stressful. Whenever there were any issues or questions on my side, they were quick to follow up and communicate efficiently with the seller to resolve them.
Overall, I am very satisfied with the service provided and would happily recommend them to others.
Yoyo · 16 February 2026 · Acorn - Bexleyheath London (321 Baring Road)
Agent replied · 16 April 2026
Dear Yoyo W
We greatly appreciate your 5-star review and the time you took to share your experience with Louise. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 3/5
GoogleWe chose Acorns because their original representative inspired confidence and was not pushy. The experience was generally professional and it took 8 months to sell the house at a much lower price than it had been put up for. They were friendly, pleasant and tried to be helpful throughout.
We would probably not use Acorns again because we ended up paying more than we had expected. It was all in the small print of course so we had no choice. Also we felt as the seller we were asked to make compromises in favour of the buyer for example, we had said from the start we did not want to complete while we were away on holiday but we were more or less forced to do this.
Angie · 15 February 2026 · Acorn - Bexleyheath Erith
★★★★★ 5/5
GoogleVicky was an absolute pleasure to work with from start to finish! Even after it wasn’t her job to look after us she still did! - that’s not only good service but also a testament how great of a person and agent she is!
C · 15 February 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear C G
We greatly appreciate your 5-star review and the time you took to share your experience with Vicky. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBlair Rhoden and Vicky chilsom were helpful throughout the renting process although communication was slow at a point ,but they definitely responded and everything was swift Going forward .
Dolapo · 15 February 2026 · Acorn - Bexleyheath Erith
★★★★★ 5/5
GoogleShem and his team were brilliant from start to finish. They recently sold our property and made the whole process feel straightforward and well managed. Shem gave great advice throughout and really knows his stuff. Communication was always top notch and they were proactive in chasing the buyer and the solicitors, which made a big difference. We felt supported the whole way through and would happily recommend Shem and the Acorn team to anyone looking to sell
Chris · 15 February 2026 · Acorn - Bexleyheath Erith
★★★★★ 5/5
GoogleWould definitely recommend this estate agents. I have been looking for a new home but never came across an estate agents that showed they really care.
I spoke to Carly today who was extremely polite and knowledgeable. She took the time to listen to my wants and needs. Carly was able to share some properties they have on the market presently and was willing to book me in for a viewing without any hesitation.
She was extremely professional in asking relevant questions to which I had not thought about. Not only was she able to find some strong contenders but also advise me how they can help me buy my dream home.
Carly is an asset to the organisation and would highly recommend speaking with her if you are thinking of your next move.
Head and shoulders above the rest.
Gurminder · 15 February 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear Gurminder Gaberria, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Carly. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleCarly is a very helpful agent who provides accurate information in an honest and professional manner. She made us feel comfortable and well-informed about the property, and we truly appreciate how professionally the company manages it.
Edwin · 15 February 2026 · Acorn - Bexleyheath Erith
★★★★★ 5/5
GoogleVicky is extremely proficient and professional in her role, she went above and beyond to meet my expectations and she went the extra mile in offering me all the advice I needed. Thank you Vicky!
Cilla · 15 February 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear Cilla Peace
We greatly appreciate your 5-star review and the time you took to share your experience with Vicky. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleI am extremely disappointed with my experience with this agency and specifically with Isabel. I paid a holding deposit on 16 December 2025, and the tenancy was actively progressed with repeated assurances that everything was proceeding. I was even given move-in dates, which I reasonably relied on.
However, the agency only identified a regulatory issue today, 16 January 2026, at the final stage, leaving me with no realistic options for alternative accommodation. This prolonged delay and repeated assurances caused significant disruption, distress, and loss of housing opportunities.
During this time, I called multiple times, but my calls were not returned. On the rare occasions someone answered, I was told Isabel “was not available” and that she would call me back, but no one ever did.
I have also requested formal confirmation that my complaint has been logged, details of their complaints procedure, and information on their redress scheme. I hope the agency improves transparency, professionalism, and responsiveness for future clients.
Manish · 15 February 2026 · Acorn - Bexleyheath Dartford
★★★★★ 5/5
GoogleI’m very happy with the service I received from Alesha Armsden. She made the whole purchase process easy and stress-free, answering all my questions promptly. I would definitely recommend them to anyone buying a property.”
Alba · 15 February 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear Alba Biba
We greatly appreciate your 5-star review and the time you took to share your experience with Alesha. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIsabel Twite met us at the property and gave us lots of information about the property, great communication through out the procedure so thank you ☺️
Kelly · 15 February 2026 · Acorn - Bexleyheath Dartford
★★★★★ 5/5
GoogleAidan and Isabel have been utterly outstanding. The service has been impeccable throughout! Would highly recommend
Ollie · 15 February 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear Ollie Sparkes
We greatly appreciate your 5-star review and the time you took to share your experience with Isabel and Aidan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleMy experience with Acorn in London is terrible,all they care about is the money 💰, they don't care about your property! You pay them for full management service but you have to chase them for inspections! They even short _change you sometimes! I don't recommend! Some of their staff are very rude too! …
Rosemary · 15 February 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear Rosemary, I'm sorry to read your review however I have checked our system and cannot see that you are a landlord of ours at Acorn Dartford. If you could email me then I'd like to see where I can help. My email address is james.hoadley@acorngroup.co.uk - James Hoadley, Regional Lettings Director.
★★★★★ 5/5
GoogleBig thanks to Hannah and the team at Acorn who helped to keep our purchase moving forward, great communication throughout the entire process and a lovely welcome package for when we got the keys :) thanks again!
Dylan · 20 January 2026 · Acorn - Bexleyheath London (29 Westow Street)
★★★★★ 1/5
TrustpilotBe careful of a scam sign up to…
Be careful of a scam sign up to lifetime legal they offer which rolls into a membership, Acorn will not mention this on-going cost only the benefit as they sign you up,
Dodgy business
Peter · 19 January 2026 · Acorn - Bexleyheath BEXLEYHEATH (210 Broadway)
★★★★★ 5/5
GoogleHannah and the team at Acorn were brilliant. Kept in touch the whole way and didn't let us down at all.
Oliver · 18 January 2026 · Acorn - Bexleyheath London (29 Westow Street)
Agent replied · 25 January 2026
Dear Oliver Bruce
We greatly appreciate your 5-star review and the time you took to share your experience with Hannah and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKani at the Lewisham office was brilliant - found us a great place, and helped get the references through even though we were moving from abroad and it was tricky. Thank you!
Hannah · 16 January 2026 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 16 April 2026
Dear Hannah Lucinda Smith
We greatly appreciate your 5-star review and the time you took to share your experience with Kani. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had a great experience working with Kani Hasan. She was very helpful and professional throughout the entire process, from our initial property search all the way to securing the property. She was always responsive, patient, and supportive, making everything much smoother for us. We truly appreciate her dedication and would highly recommend her to anyone looking for a reliable real estate agent.
Sikiru · 16 January 2026 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 16 April 2026
Dear Sikiru Bakare, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Kani. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe had a great experience with Acorn Kennington. Cameron was extremely helpful and proactive throughout the process, keeping us updated at each stage and remaining contactable into our tenancy. Would definitely recommend them.
India · 16 January 2026 · Acorn - Bexleyheath London (325 Kennington Road)
Agent replied · 16 April 2026
Dear India Harrison
We greatly appreciate your 5-star review and the time you took to share your experience with Cameron. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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