Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleWe were assisted by Cameron in finding our new flat and he was great! Very prompt and responsive to all queries. The whole team made the process seamless. Thank you!
Tricia · 2 April 2026 · Acorn - Bexleyheath London (325 Kennington Road)
Agent replied · 16 April 2026
Dear Tricia Benedictos,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleWe had a great rental experience through Acorn Camberwell. The advice, effort and care Davide put into ensuring we understood the process and received regular updates was much appreciated. We would hugely recommend Davide and Acorn Camberwell to all those looking to move. Thank you!
Lottie · 26 March 2026 · Acorn - Bexleyheath London (27 Denmark Hill)
Agent replied · 16 April 2026
Dear Lottie Temblett-Wood, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleReally lovely team, went above an beyond to make sure we were catered to and helped through out our process. Not afraid of a challenge! shout out to Davide!
Desmond · 26 March 2026 · Acorn - Bexleyheath London (27 Denmark Hill)
Agent replied · 16 April 2026
Dear Desmond Dakura
We greatly appreciate your 5-star review and the time you took to share your experience with Davide and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTunde provided great service, really easy to work with & great comms.
Angel · 26 March 2026 · Acorn - Bexleyheath London (128 Rushey Green)
Agent replied · 16 April 2026
Dear Angel Gutierrez
We greatly appreciate your 5-star review and the time you took to share your experience with Tunde. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent customer service. Highly recommended
Abi · 25 March 2026 · Acorn - Bexleyheath Erith
Agent replied · 15 April 2026
Dear Abi Kudus
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleConnor is a very helpful young man. Couldn’t recommend anymore!!!!
John · 25 March 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear John Walsh
We greatly appreciate your 5-star review and the time you took to share your experience with Connor. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBig thanks to Christopher from the Dartford branch!
He was warm, friendly and well versed on the property we enquired on. Top agent
Dan · 25 March 2026 · Acorn - Bexleyheath Dartford
Agent replied · 15 April 2026
Dear Dan Pedrotti
We greatly appreciate your 5-star review and the time you took to share your experience with Christopher. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently dealt with George Liney the Sales Director at Acorn Estates in Crystal Palace.
Of all the estate agents I've had need to to deal with over the last 25 years he is without doubt the most honest, and experienced with great market knowledge and integrity.
I would recommend his services to anyone.
Louis · 19 March 2026 · Acorn - Bexleyheath London (29 Westow Street)
Agent replied · 16 April 2026
Dear Louis Roche, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with George. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 3/5
GoogleI recently sold a property with Acorn, and having had time to reflect on the experience, I wanted to share a few observations.
First, I was strongly advised to market the property within a price range and to aim for the higher end of that range. Given current market conditions, this didn’t feel like the right strategy. Ultimately, I deferred to their experience. However, the property ended up selling for £10,000 below the lower end of the original range. From my perspective as both a seller and a buyer, it’s more natural to have a starting price and negotiate (down), rather than inflating expectations and the starting price point.
Second, when the buyer raised concerns about potential joist issues in what is an Edwardian property, the messaging felt inconsistent. One week I was reassured that the survey was fine and the joists were not an issue. The following week, I was advised to reduce the price to “mitigate risk” and secure the sale, despite the agreed price already being significantly below the initial range. This shift left me feeling that the priority may have been securing the transaction (and therefore the agents fee), rather than fully representing my best interests.
Finally, since receiving the letter confirming the revised sale price before exchange, I have not heard anything further from the agent. The lack of follow-up has made the experience purely transactional, with little sense of ongoing service or interest in my future business.
Overall, while the sale did complete, the advice and communication could have been more consistent, transparent, and aligned with my position as the client.
Leesa · 16 March 2026 · Acorn - Bexleyheath London (27 Denmark Hill)
Agent replied · 16 April 2026
Good Morning
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
Customer Care Team
★★★★★ 5/5
GoogleFrom start to finish, Jennifer was a consistent advocate for us in securing our new home. She communicates clearly, professionally, and transparently and acts at pace to ensure good outcomes for both tenant and landlord. Thanks so much!
Isabel · 16 March 2026 · Acorn - Bexleyheath London (58 Road)
★★★★★ 5/5
GoogleJennifer has been exceptional from the first call to viewing to keeping me updated and guiding me through all stages! She has provided amazing customer experience, really grateful for her help!
Kumar · 16 March 2026 · Acorn - Bexleyheath London (58 Road)
★★★★★ 5/5
GoogleVery efficient and friendly. Made the process easy. Love the apartment.
Eric · 16 March 2026 · Acorn - Bexleyheath London (98 Lordship Lane)
★★★★★ 5/5
GoogleThank you to Max, Carly and the Dulwich team who were great in helping us find and exchange on our new home.
Really professional team who managed the process extremely well.
Andy
Andy · 16 March 2026 · Acorn - Bexleyheath London (98 Lordship Lane)
Agent replied · 16 April 2026
Dear Andy Ram
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTyrese was extremely helpful in letting my flat. He found me a suitable tenant before the listing even went live and has been ready to help at every stage of the process. Would definitely choose to work with him and Acorn again!
Marc · 16 March 2026 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleI would like to highlight the incredible support I received from Tyrese and Megan from this agency branch. Despite the difficulties of the situation, they remained patient, supportive, and extremely professional throughout the entire process. Even in what was clearly an unpleasant and challenging circumstance, they both went above and beyond to assist me. Not only did they continue to support me, but they also showed remarkable patience in dealing with my concerns and questions.Their respectful attitude, professionalism, and genuine care for my situation made a real difference during a stressful time. It was clear that they truly had my best interests at heart and were committed to helping in every way possible.
Tyrese and Megan were outstanding, and I’m very grateful for the effort and dedication they showed. Their support did not go unnoticed.
Andrea · 16 March 2026 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 16 April 2026
Dear Andrea Dotti, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Tyrese and Megan . Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 4/5
GoogleMy process was pretty smooth overall. There was only one hiccup, but it was quickly sorted out. As a first-time landlord, I needed all the information and guidance I could get, and the support was really helpful.
I’m glad I chose Acorn, especially since there were other options available. What really drew me to them was Damian's straightforward and honest approach, which is something everyone appreciates. As soon as our property was on the market, he had a suitable tenant ready and waiting. The process was so quick.
I hope the journey continues just as positively.
Jenny · 16 March 2026 · Acorn - Bexleyheath London (325 Kennington Road)
Agent replied · 16 April 2026
Dear Jenny Lee,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleThank you Cameron Alexander for all your support and help during our search for a new home. You made the searching process smooth and easy. It was a great pleasure in meeting you and wishing you the very best.
Iulia · 16 March 2026 · Acorn - Bexleyheath London (325 Kennington Road)
Agent replied · 16 April 2026
Dear Iulia Somesan
We greatly appreciate your 5-star review and the time you took to share your experience with Cameron. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
Google"Top-tier service from Stuart and the Acorn London Bridge team!" I cannot thank Stuart and the team at Acorn London Bridge enough for the incredible service they provided in selling my flat. After a frustrating six months with another agent and no results, I turned to Acorn. Within less than four weeks of our first meeting, the flat was already under offer.
Having lived in London for 35 years and dealt with numerous estate agents, I can confidently say, Acorn is at the top of the league. They were by my side throughout the entire process until completion. Truly exceptional service."
Claudio · 16 March 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
★★★★★ 5/5
GoogleWe just wanted to take a moment to thank you for all the work and support you’ve given us during the process of buying our home. We’ve really appreciated how proactive and efficient you’ve been, always quick to respond to emails, available whenever we needed guidance, and helping connect us with the surveyors, the sellers, and the solicitors.
Your help has made the whole process much smoother for us, and we’re very grateful for the dedication and care you’ve shown throughout. Thanks Nerea Rodríguez.
Kellyn · 16 March 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
Agent replied · 16 April 2026
Dear Kellyn Arzu
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAnother amazing experience using Acorn in London Bridge to let our flat in Bermondsey.
We have been letting out our flat through Acorn (London Bridge) for a number of years. Never disappointed yet! They have the best knowledgeable teams running the letting business. This year we had Mauricio Sanchez and Emma Underwood helping us with the search for a new tenant. Thanks to their efforts we were able to find good tenants in a very short time frame. Emma and Mauricia were very responsive and kept us well informed throughout the tenant onboarding process. Thank you, Emma and Mauricio! Keep up the good work helping your clients!
Pradip · 16 March 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
★★★★★ 5/5
GoogleOverall we had a positive experience purchasing our apartment with the Bermondsey Street agency. Nerea Rodríguez was especially helpful in the search phase and played an important role in helping us find the right property.
The team stayed engaged throughout the process and supported us during the purchase. Communication could sometimes be quite frequent, but we appreciated their commitment to moving things forward and completing the transaction smoothly.
Giulia · 16 March 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
Agent replied · 16 April 2026
Dear Giulia Q
We greatly appreciate your 5-star review and the time you took to share your experience with Nerea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleFor some reason Acorn feels like it's acceptable to dump some 10 fliers into one door despite noone interested in their services living at this address.
Please stop dosing out abnoxious amounts of unsolicited mail.
Connor · 16 March 2026 · Acorn - Bexleyheath London (116-118 Bermondsey Street)
Agent replied · 16 April 2026
Dear Connor Barthelmie,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleFantastic agent, lovely manner with clients, delivered 100%
Lesley · 16 March 2026 · Acorn - Bexleyheath London (128 Rushey Green)
★★★★★ 5/5
GoogleExcellent job in selling my flat, helpful in what can be a complicated process, in pushing all the parties involved to get through to completion !
Iantweedy8 · 16 March 2026 · Acorn - Bexleyheath London (409 Brockley Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.