Trusted Agent profile
★★★★★
3,839 reviews across 15 offices and 3 platforms
Acorn - Bexleyheath has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,839 reviews on three platforms, rated 4.5 out of 5 overall.
3,144
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Acorn - Bexleyheath's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Acorn - Bexleyheath, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMauricio was very helpful with everything we needed while moving into our new place and finding new tenants for our old place - thanks for all the help!
Dear Emma Tkach We greatly appreciate your 5-star review and the time you took to share your experience with Mauricio. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe had a good experience with these guys, particularly Dammy who communicated quickly and clearly throughout, would use again.
Dear Joe Duggan We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI was looking to buy property and Arikson was a fantastic agent, very competent, patient, and easy to communicate with. Will definitely be using his services for future purchases.
Dear Vesela Gesheva We greatly appreciate your 5-star review and the time you took to share your experience with Arikson. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Aderonke Oba, Thank you for taking the time to review your recent experience you have had with our team at Acorn Lewisham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
1/5
TrustpilotUtterly incompetent, financially damaging and untrustworthy
I am a landlord who has had several properties with Acorn over the years and Acorn are, without question, the worst estate agents I have ever dealt with. Their incompetence has cost me thousands of pounds, endless stress, and complete loss of trust. They “highly recommended” tenants for one of my properties and pushed them through a no-deposit scheme, reassuring me everything was suitable and properly vetted. Those tenants went on to destroy the property, leaving me with a huge repair bill and absolutely no deposit to claim. I was left carrying the full financial burden due to Acorn’s poor advice, lack of due diligence, and failure to properly explain the risks involved. Communication was beyond unacceptable. Charlotte Elkins and Joy Davis were consistently evasive, avoided phone calls, failed to respond for days, and only provided critical information after it was too late to do anything about it. Information was regularly wrong, incomplete, or contradicted later. I was repeatedly misled and left to pick up the pieces. For an agent charging management fees, they offered no management. I had to chase constantly, correct their mistakes, and effectively do their job for them. When problems arose, accountability disappeared, excuses replaced action. As a direct result of this ongoing incompetence and financial damage, I have systematically removed every property I possibly can from Acorn’s control. I would not trust them to manage a shed, let alone a rental property. If you are a landlord considering Acorn: don’t. Poor communication, poor advice, poor tenant selection, and zero responsibility when things go wrong. Using them has been an expensive lesson I won’t repeat. Although I will add Mark and Kieran from sales are both great gentlemen, very respectful and always try to help! I appreciate them and they both deserve better than acorn!
5/5
GoogleI can’t recommend Banji highly enough. He was professional, efficient, and made the entire process incredibly easy. I spoke to him, viewed the property, and everything was completed within the same day. Paperwork sorted and agreements signed. I honestly couldn’t believe how smooth it was. Even when he was put in an uncomfortable situation, through no fault of his own, he handled it extremely professionally, which helped me feel comfortable as well. A real credit to his role. Thank you.
Dear Tm We greatly appreciate your 5-star review and the time you took to share your experience with Banji. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI was happy with the service overall. Things were handled in a timely way. Communication was clear with no hassle. Kani and Cailey were friendly and helpful throughout. I wouldn’t hesitate to use the service again.
Dear Raveena R Gokul We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI had a really positive experience purchasing a flat through Acorn. Jamal was my estate agent and he was amazing. He always picked up the phone and responded to emails in rapid time. Always really friendly, polite and professional. He went above and beyond to make the purchase as smooth and quick as possible, and always kept me and my solicitor in the loop with what was happening. I was a first time buyer and had no clue what any of the processes were, so I really appreciated how he explained things to me in detail, ensuring I had the information to feel more in control of the situation. I would definitely recommend acorn and Jamal specifically to anyone looking to purchase or sell a property
Dear Maya, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleVery pleased with service from Acorn. Jamal has helped us and communicated well throughout the process.
Hi Robert Cave-Brown! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleJamal at Acorn Camberwell has been amazing throughout the whole process of selling my flat. His communication is always great and he’s been one of the most helpful people I’ve dealt with through this whole process. He really cares and has stepped in to help me so many times, especially when I’ve been out of town and couldn’t be there in person.
Dear Stephen Wilkinson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleExcellent service from start to finish with Jamal. He persevered with issues that came up, and went above and beyond with his support - so kind and helpful! I really appreciated his work and attitude.
Hello Francesca Mollett Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleIf I could give more than 5 stars, I absolutely would! Acorn have been fantastic with me and my family throughout the sale of our home. Jamal Whelan at the Camberwell branch treated us with genuine care, respect, and integrity. Whenever we had a question, he was only a phone call away; always patient, helpful, and reassuring. He was a key reason we were able to sell our house and move into our dream home. If you want to be treated properly, looked after, and given honest, clear advice when selling your property, make sure you ask for Jamal at the Camberwell branch. Top service from Jamal. Top service from Acorn. I also have to mention James Moss! another top guy at Acorn who offered great advice and showed incredible patience. Both of them truly understand how to support their clients and secure a successful sale. 10/10!
Hi Jacob H, Thank you for taking the time to review your recent experience with our Acorn Camberwell branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThe whole team at Acorn were great, particularly Jamal who I dealt with most regularly. Always there to pick up the phone and help with any issues. Very smooth.
Dear Johnny Mcmullan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
1/5
Googleone of the worst unprofessional Agents. They made us stay in a hotel for 2 days on our expenses, didint even clean the property until 8 pm. we were supposed to check in that morning though. didnt even feel sorry. making excuses. Complete crap team.
Good afternoon Harsh, I am sorry to read your review, my team always strive to provide the best possible service to all of our clients. Can you please email me the property address you have moved into so that I can look into this for you - jake.blackman@acorngroup.co.uk. Best Wishes, Jake Blackman Acorn
5/5
GoogleSelling with Acorn Estate Agents was a great experience. The team was professional, responsive, and kept me informed at all stages. I’m very happy with the results and I highly recommend them. Thank you.
Dear Sonia Stephenson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleFestina at Acorn Grove Park was incredibly helpful throughout both the sale and purchase of my home. The process was particularly complicated at times, but she remained professional, proactive, and supportive throughout. Her clear communication and commitment to keeping things moving made a stressful situation much easier to manage, and she's also fun and easy to chat with - which always makes a difference to me. I’m very grateful for her help and would highly, highly recommend her.
Dear Maria Coyne We greatly appreciate your 5-star review and the time you took to share your experience with Festina. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleJennifer thank u very much u made my year so good what u done in treating people I appreciate all u did for me it made my life going forward cause of ur kindness.
Dear Henry Williams We greatly appreciate your 5-star review and the time you took to share your experience with Jennifer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe had a fantastic experience with Festina. She showed us several properties at the beginning, and even when we decided to look elsewhere for a while, she followed up brilliantly and introduced us to a new property which is now our current home. Festina was extremely professional, kind, and supportive throughout the entire process. She offered great advice from start to finish and maintained excellent communication at every stage. We always felt listened to and well guided. Thanks to her dedication, we found a home we truly love. We couldn’t be happier and can’t thank her enough for all her help. Highly recommended!
Dear Miguel Pargas, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleOur agent was Festina Gashi, she was excellent at keeping us informed of the process, and chasing outstanding items for the solicitors to get things moving. Post sale she was also kind enough to facilitate collecting rogue mail that had still been delivered before addresses were updated.
Dear Sheriden Kuech We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleHi Fastina. Thanks to your expertise and hard work, I am now the proud owner of a home I truly love. I deeply appreciate your honesty, responsiveness, and willingness to go above and beyond to make this purchase a success. You are wonderful. Opeyemi Joel Oloruntola
Dear Joel Bjs We greatly appreciate your 5-star review and the time you took to share your experience with Fastina. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleThey were helpful every step of the way. I believe everything might have taken a few more months if Jack hadn't encouraged us to keep moving forward. It was truly a pleasure working with them. I highly recommend them!
Hi Aziz Vatan, Thank you for the great review of our Acorn Kennington team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleAs FTB, we recently purchased a flat where Acorn was the seller's agent - we had an absolutely excellent experience. Lamar was friendly, helpful, knowledgeable and did an excellent job of chasing up all parties and keeping us updated in a timely way throughout the transaction. We would definitely use Acorn in any future property transaction, and wouldn't hesitate to recommend Lamar in particular! A massive breath of fresh air after awful agent experiences with various other London agencies across our house buying journey.
Dear Savannah Adeniyan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleReally proactive team. Assistant Manager Dammy found us the perfect property earlier this year and was always really helpful throughout the buying process. Thanks so much everyone!
Dear Caro Lyn We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleAcorn Catford were the agent used by the seller of the house we recently bought. Props to Dammy who was in charge of the sale and was always very friendly and helpful.
Dear David Nath We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by BEXLEYHEATH (210 Broadway) with 493.
The 15 Acorn - Bexleyheath offices, by town:
Yes. In The Trusted Agent 2026 awards: Acorn - Bexleyheath, London won Gold; Acorn - Bexleyheath, London won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
