★★★★★ 5/5
GoogleWould recommend Taylors Biggleswade Sales without hesitation.
Easy 5 star review as Taylors Biggleswade have been very helpful and supportive. Santino and team provided good support setting up the account then providing a steady stream of potential buyers. Viewings were handled professionally and feedback given promptly.
It was a difficult market in many ways and that reflected in pressure on the sale price, this was discussed and worked through.
We are almost through to completion now and even so I am sure this review will not change before the end of our business.
I'd like to thank Santino for making promises early on that him and the team delivered on.
Richard · 13 August 2026 · Taylors Countrywide Biggleswade
Agent replied · 13 October 2026
Thank you for your 5-star review! We are delighted that we could provide you with the support you needed in the difficult market. We make it our priority to deliver on our promises and help our clients reach their goals. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleDefinetly was not happy with Taylors in Dunstable. It was obvious I actually never understood anything when selling my home..But, I soon learnt literally overnight and realised the extortionate price 'he' charged me using a silly printed piece of paper with figures on and with no percentage either stating the fees on selling a home. As 'he' smugly pointed out "he was worth it" luckily with help from a friend who pretended she was selling her house to find out the fees from Taylors, I realised i could get a 1 % fee instead of his greedy extras on top.
They never sold my home reason being it was over priced and it was their price and not mine..I had 2 viewings which i still believe were fake and was let down each time an hour before and one actual viewing with half hour notice given however, but with a lovely young lady from Taylors and she gave me feedback straight away.
Yet I still would never ever use Taylors again because it was all about making extra money from me in anyway 'he' could.
Training · 9 August 2026 · Taylors Countrywide Dunstable
Agent replied · 23 August 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleTaylors service was incredible and a smooth process. Spencer was very helpful and did a great job making the whole checks smooth and easy. Thanks for your great service.
Oladimeji · 9 August 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
Thank you so much for your kind words, we are thrilled that you had a smooth and easy experience with us! Our team works hard to ensure that every customer is provided with the best service possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA great and excellent view, very but very pleased with the service provided by Aleesha which was very friendly and welcoming, took her time showing me around in very detail and gave me a lot of important information before making an offer! Also Aidan & Meg were great setting the viewing and answering all the questions I had. Would recommend to use them any time, many times over! ❤️❤️
Thank you so much for your service
Papi · 9 August 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 23 August 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs a professional property investor, I work with many estate agents, and Rosie at Taylors Northampton is genuinely one of the very best.
From day one, Rosie has been the perfect example of what a great estate agent should be. Her professionalism, communication, market awareness, and proactive approach are second to none. She understands the local market exceptionally well, keeps me informed every step of the way, and always goes the extra mile to help get deals over the line.
What really stands out is her ability to build relationships, understand her clients' needs, and spot opportunities that others miss. Nothing is ever too much trouble, and her positive attitude makes her an absolute pleasure to work with.
I'd also like to congratulate the management team at Taylors Northampton. It's clear that Rosie is part of a business that invests heavily in the training, development, and professionalism of its team. The high standards, customer service, and consistency are evident, and it reflects extremely well on the branch.
A huge thank you to Rosie and the entire Taylors Northampton team. I look forward to working with you on many more successful deals in the future. Highly recommended!
Yannis · 9 August 2026 · Taylors Countrywide Northampton (38b Main Road)
Agent replied · 23 August 2026
Thank you for your amazing review! We are thrilled to know that Rosie at Taylors Northampton has exceeded your expectations. Our team is committed to providing exceptional service, and it's wonderful to hear that it has been recognised. We appreciate your trust and look forward to continuing to work with you on many successful deals in the future. Your recommendation means the world to us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing speed and efficiency to secure a tenant and get them moved in within 10 days. Great work from all the team at Taylors in Cardiff Bay.
Andrew · 2 August 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a great experience with Taylor’s Lettings, especially Naomi, who was fantastic throughout the whole process of moving into my new apartment.
Naomi was friendly, professional, and always quick to answer any questions I had. She kept me updated every step of the way and made what can often be a stressful process feel straightforward and well organised. Her support and communication were excellent from start to finish.
Westley · 2 August 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
Thank you for your kind words about our service and Naomi! Our team at Taylor's Lettings is committed to providing top-notch customer service and we are happy to hear that Naomi exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing Experience. Moving in was hastle free and they provided all the necessary information we needed. Thank you Naomi, Thank you Taylors!
Chukwuemeka · 2 August 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe agent I dealt with was Ben and he was really good I think they did well to sell my house in the current climate
Tracey · 2 August 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 23 August 2026
Thank you for your review! We are so glad that Ben was able to help sell your house successfully. Our team always strives to do our best, especially in the current market conditions. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleVery unhappy with service offered
After 45 viewings and 5 offers (none of which I was told were financially viable) I then open a complaint with HR to be told by branch I had declined two of these offers I am following through with financial ombudsman - please make sure when dealing with this branch you keep all dealings with them in writing
Laura · 2 August 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 23 August 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had the opportunity to interact with Naomi and the Team at Taylor’s at Mermaid Quay when securing our recent let. Most of our interactions during the process were with Naomi, whom we found to be very approachable, most helpful, very efficient and very professional no matter how many times we emailed or called. She was very responsive to our queries and provided the guidance that we needed when required. All in all everyone we dealt with at Taylor’s was friendly and professional. Naomi made our letting experience pain free and we’re very grateful!
C · 26 July 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
Thank you for your kind words! It was our pleasure to help you secure your recent let. Naomi and our team strive to provide exceptional service and we are thrilled to hear about your positive experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleNo response after making an offer. Cardiff needs more multi cultural estate agents for fair service.
Tausif · 26 July 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGeorgina and Chloe are simply the best
Steve · 26 July 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 23 August 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery good letting agent
Bungeons · 23 July 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
We're thrilled to hear that you had a great experience with our letting agent! Our team works hard to provide top-notch service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleI have used Taylor’s on several occasions to find a tenant and do the necessary checks etc and have always been pleased with their service. What I liked on this occasion was a text alert being sent whenever a viewing was booked in, and prompt feedback following the viewing. Spencer dealt with my property and was very professional and diligent and I would recommend landlords to this company
Stephen · 23 July 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
Thank you for your review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had a great experience renting through Taylors Sales and Lettings in Cardiff Bay. A big thank you to Naomi and Spencer for making the whole process so smooth and stress-free.
They were friendly, professional, and always quick to answer my questions. Their communication was excellent, and they made me feel supported from start to finish.
I’d happily recommend Taylors Cardiff Bay to anyone looking to rent. Thanks again, Naomi and Spencer!
Emmy · 23 July 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 23 August 2026
Thank you so much for your kind words! We are thrilled to hear that our team were able to make your renting experience stress-free and smooth. Our aim is to provide exceptional service and we are glad we could make you feel supported throughout the process. Thank you for recommending us, it means a lot to us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI’ve just purchased a property through Taylors in Roath and would like to thank Emily and in particular Ben for an excellent job which, in fairness, was not an easy purchase but he made it an easy purchase with his attention to detail, strong communication skills, practical approach and his determination to follow up on all the sale/purchasing steps through to completion. I’m very grateful for all his and Emily's help to enable the purchase of the property. I’d have no hesitation in recommending Taylor’s to anyone looking to purchase (or sell or rent) in the area with the quality of staff they have in Ben and Emily and the rest of the team.
Justin · 23 July 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 23 August 2026
Thank you for your kind words and recommendation! We are so happy that Ben and Emily were able to assist you with your property purchase. Our team is dedicated to providing excellent service and we are grateful for your trust in us. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently sold our house through Taylors Leagrave, and we couldn't be happier with the service we received.
A massive thank you to Sharukh and Asiya, who were absolutely fantastic throughout the entire process. They were professional, proactive, and kept us updated every step of the way, making what can be a stressful experience run incredibly smoothly.
If you are looking to buy or sell in the area, I highly recommend the team at Taylors. Thanks again, Sharukh and Asiya, for all your hard with our sale!
M · 23 July 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 23 August 2026
Thank you for your kind words! Our team at Taylors Leagrave is dedicated to providing exceptional service to all our clients. Sharukh and Asiya are amazing at what they do and we're thrilled that we could make your home-selling experience stress-free. Thank you for choosing Taylors, we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience with Ifzal. He was very patient and knowledgeable during the process. I had a lot of questions during this process and Ifzal helped ease any worries I had throughout. He was a great person to work with and I would highly recommend him to everyone.
Simra · 23 July 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 23 August 2026
Thank you for your excellent 5* review! Our team takes pride in providing excellent customer service and we are thrilled that Ifzal was able to make your experience a positive one. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GooglePoor communication avoid if you can
Hi · 13 July 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 13 October 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleRating only, no written review.
Rizwan · 13 July 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 13 October 2026
Thank you for bringing this to our attention. If you could email us at review@countrywide.co.uk with more information we’d be glad to investigate further.
★★★★★ 5/5
GoogleHighly recommend Chris! 10/10 service
Ellie · 13 July 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 13 October 2026
Thank you so much for your kind words about Chris! We strive to provide exceptional service to all of our customers, and we're thrilled to hear that Chris exceeded your expectations. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust secured a property through Taylors and the entire process was seamless. They made everything quick, stress-free, and straightforward. Huge thanks to Ruby for the fantastic support!
Hassan · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for choosing Taylors for your property needs! We're thrilled to hear that our team was able to make the process stress-free and straightforward for you. We'll be sure to pass along your thanks to Ruby for providing fantastic support. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAn absolute breeze renting through Taylors. Ruby was fast, communicative, and made securing our new home incredibly easy.
Hafna · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
We are thrilled to hear that your renting experience with us was a breeze! Our team strives to make the process as seamless and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.
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