Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more

Verified

Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more

4.3

★★★★★ Great

2,569 reviews across 23 offices and 2 platforms

www.taylorsestateagents.co.uk/forsaleoffice/oxford-city/39

Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,569 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

2,565

Reviews on Google

All 23 offices

The Trusted Agent logo

2.0 / 5

4

Reviews on The Trusted Agent

All 23 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,551 reviews on Google only. Show every review

5/5

Google

Would recommend Taylors Biggleswade Sales without hesitation. Easy 5 star review as Taylors Biggleswade have been very helpful and supportive. Santino and team provided good support setting up the account then providing a steady stream of potential buyers. Viewings were handled professionally and feedback given promptly. It was a difficult market in many ways and that reflected in pressure on the sale price, this was discussed and worked through. We are almost through to completion now and even so I am sure this review will not change before the end of our business. I'd like to thank Santino for making promises early on that him and the team delivered on.

Richard · 13 August 2026 · Taylors Countrywide Biggleswade

Agent replied · 13 October 2026

Thank you for your 5-star review! We are delighted that we could provide you with the support you needed in the difficult market. We make it our priority to deliver on our promises and help our clients reach their goals. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Definetly was not happy with Taylors in Dunstable. It was obvious I actually never understood anything when selling my home..But, I soon learnt literally overnight and realised the extortionate price 'he' charged me using a silly printed piece of paper with figures on and with no percentage either stating the fees on selling a home. As 'he' smugly pointed out "he was worth it" luckily with help from a friend who pretended she was selling her house to find out the fees from Taylors, I realised i could get a 1 % fee instead of his greedy extras on top. They never sold my home reason being it was over priced and it was their price and not mine..I had 2 viewings which i still believe were fake and was let down each time an hour before and one actual viewing with half hour notice given however, but with a lovely young lady from Taylors and she gave me feedback straight away. Yet I still would never ever use Taylors again because it was all about making extra money from me in anyway 'he' could.

Training · 9 August 2026 · Taylors Countrywide Dunstable

Agent replied · 23 August 2026

Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Taylors service was incredible and a smooth process. Spencer was very helpful and did a great job making the whole checks smooth and easy. Thanks for your great service.

Oladimeji · 9 August 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

Thank you so much for your kind words, we are thrilled that you had a smooth and easy experience with us! Our team works hard to ensure that every customer is provided with the best service possible. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

A great and excellent view, very but very pleased with the service provided by Aleesha which was very friendly and welcoming, took her time showing me around in very detail and gave me a lot of important information before making an offer! Also Aidan & Meg were great setting the viewing and answering all the questions I had. Would recommend to use them any time, many times over! ❤️❤️ Thank you so much for your service

Papi · 9 August 2026 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 23 August 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

As a professional property investor, I work with many estate agents, and Rosie at Taylors Northampton is genuinely one of the very best. From day one, Rosie has been the perfect example of what a great estate agent should be. Her professionalism, communication, market awareness, and proactive approach are second to none. She understands the local market exceptionally well, keeps me informed every step of the way, and always goes the extra mile to help get deals over the line. What really stands out is her ability to build relationships, understand her clients' needs, and spot opportunities that others miss. Nothing is ever too much trouble, and her positive attitude makes her an absolute pleasure to work with. I'd also like to congratulate the management team at Taylors Northampton. It's clear that Rosie is part of a business that invests heavily in the training, development, and professionalism of its team. The high standards, customer service, and consistency are evident, and it reflects extremely well on the branch. A huge thank you to Rosie and the entire Taylors Northampton team. I look forward to working with you on many more successful deals in the future. Highly recommended!

Yannis · 9 August 2026 · Taylors Countrywide Northampton (38b Main Road)

Agent replied · 23 August 2026

Thank you for your amazing review! We are thrilled to know that Rosie at Taylors Northampton has exceeded your expectations. Our team is committed to providing exceptional service, and it's wonderful to hear that it has been recognised. We appreciate your trust and look forward to continuing to work with you on many successful deals in the future. Your recommendation means the world to us! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Amazing speed and efficiency to secure a tenant and get them moved in within 10 days. Great work from all the team at Taylors in Cardiff Bay.

Andrew · 2 August 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a great experience with Taylor’s Lettings, especially Naomi, who was fantastic throughout the whole process of moving into my new apartment. Naomi was friendly, professional, and always quick to answer any questions I had. She kept me updated every step of the way and made what can often be a stressful process feel straightforward and well organised. Her support and communication were excellent from start to finish.

Westley · 2 August 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

Thank you for your kind words about our service and Naomi! Our team at Taylor's Lettings is committed to providing top-notch customer service and we are happy to hear that Naomi exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amazing Experience. Moving in was hastle free and they provided all the necessary information we needed. Thank you Naomi, Thank you Taylors!

Chukwuemeka · 2 August 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The agent I dealt with was Ben and he was really good I think they did well to sell my house in the current climate

Tracey · 2 August 2026 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 23 August 2026

Thank you for your review! We are so glad that Ben was able to help sell your house successfully. Our team always strives to do our best, especially in the current market conditions. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

Very unhappy with service offered After 45 viewings and 5 offers (none of which I was told were financially viable) I then open a complaint with HR to be told by branch I had declined two of these offers I am following through with financial ombudsman - please make sure when dealing with this branch you keep all dealings with them in writing

Laura · 2 August 2026 · Taylors Countrywide Luton (212 Marsh Road)

Agent replied · 23 August 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We had the opportunity to interact with Naomi and the Team at Taylor’s at Mermaid Quay when securing our recent let. Most of our interactions during the process were with Naomi, whom we found to be very approachable, most helpful, very efficient and very professional no matter how many times we emailed or called. She was very responsive to our queries and provided the guidance that we needed when required. All in all everyone we dealt with at Taylor’s was friendly and professional. Naomi made our letting experience pain free and we’re very grateful!

C · 26 July 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

Thank you for your kind words! It was our pleasure to help you secure your recent let. Naomi and our team strive to provide exceptional service and we are thrilled to hear about your positive experience. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

No response after making an offer. Cardiff needs more multi cultural estate agents for fair service.

Tausif · 26 July 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Georgina and Chloe are simply the best

Steve · 26 July 2026 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 23 August 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Very good letting agent

Bungeons · 23 July 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

We're thrilled to hear that you had a great experience with our letting agent! Our team works hard to provide top-notch service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

I have used Taylor’s on several occasions to find a tenant and do the necessary checks etc and have always been pleased with their service. What I liked on this occasion was a text alert being sent whenever a viewing was booked in, and prompt feedback following the viewing. Spencer dealt with my property and was very professional and diligent and I would recommend landlords to this company

Stephen · 23 July 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

Thank you for your review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We had a great experience renting through Taylors Sales and Lettings in Cardiff Bay. A big thank you to Naomi and Spencer for making the whole process so smooth and stress-free. They were friendly, professional, and always quick to answer my questions. Their communication was excellent, and they made me feel supported from start to finish. I’d happily recommend Taylors Cardiff Bay to anyone looking to rent. Thanks again, Naomi and Spencer!

Emmy · 23 July 2026 · Taylors Countrywide Cardiff (Unit 13)

Agent replied · 23 August 2026

Thank you so much for your kind words! We are thrilled to hear that our team were able to make your renting experience stress-free and smooth. Our aim is to provide exceptional service and we are glad we could make you feel supported throughout the process. Thank you for recommending us, it means a lot to us! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I’ve just purchased a property through Taylors in Roath and would like to thank Emily and in particular Ben for an excellent job which, in fairness, was not an easy purchase but he made it an easy purchase with his attention to detail, strong communication skills, practical approach and his determination to follow up on all the sale/purchasing steps through to completion. I’m very grateful for all his and Emily's help to enable the purchase of the property. I’d have no hesitation in recommending Taylor’s to anyone looking to purchase (or sell or rent) in the area with the quality of staff they have in Ben and Emily and the rest of the team.

Justin · 23 July 2026 · Taylors Countrywide Cardiff (International Drive)

Agent replied · 23 August 2026

Thank you for your kind words and recommendation! We are so happy that Ben and Emily were able to assist you with your property purchase. Our team is dedicated to providing excellent service and we are grateful for your trust in us. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We recently sold our house through Taylors Leagrave, and we couldn't be happier with the service we received. ​A massive thank you to Sharukh and Asiya, who were absolutely fantastic throughout the entire process. They were professional, proactive, and kept us updated every step of the way, making what can be a stressful experience run incredibly smoothly. ​If you are looking to buy or sell in the area, I highly recommend the team at Taylors. Thanks again, Sharukh and Asiya, for all your hard with our sale!

M · 23 July 2026 · Taylors Countrywide Luton (212 Marsh Road)

Agent replied · 23 August 2026

Thank you for your kind words! Our team at Taylors Leagrave is dedicated to providing exceptional service to all our clients. Sharukh and Asiya are amazing at what they do and we're thrilled that we could make your home-selling experience stress-free. Thank you for choosing Taylors, we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a great experience with Ifzal. He was very patient and knowledgeable during the process. I had a lot of questions during this process and Ifzal helped ease any worries I had throughout. He was a great person to work with and I would highly recommend him to everyone.

Simra · 23 July 2026 · Taylors Countrywide Luton (212 Marsh Road)

Agent replied · 23 August 2026

Thank you for your excellent 5* review! Our team takes pride in providing excellent customer service and we are thrilled that Ifzal was able to make your experience a positive one. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Poor communication avoid if you can

Hi · 13 July 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)

Agent replied · 13 October 2026

Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

Rating only, no written review.

Rizwan · 13 July 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)

Agent replied · 13 October 2026

Thank you for bringing this to our attention. If you could email us at review@countrywide.co.uk with more information we’d be glad to investigate further.

5/5

Google

Highly recommend Chris! 10/10 service

Ellie · 13 July 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)

Agent replied · 13 October 2026

Thank you so much for your kind words about Chris! We strive to provide exceptional service to all of our customers, and we're thrilled to hear that Chris exceeded your expectations. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Just secured a property through Taylors and the entire process was seamless. They made everything quick, stress-free, and straightforward. Huge thanks to Ruby for the fantastic support!

Hassan · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)

Agent replied · 13 October 2026

Thank you for choosing Taylors for your property needs! We're thrilled to hear that our team was able to make the process stress-free and straightforward for you. We'll be sure to pass along your thanks to Ruby for providing fantastic support. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

An absolute breeze renting through Taylors. Ruby was fast, communicative, and made securing our new home incredibly easy.

Hafna · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)

Agent replied · 13 October 2026

We are thrilled to hear that your renting experience with us was a breeze! Our team strives to make the process as seamless and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Taylors Countrywide

Which Taylors Countrywide office has the most reviews?

Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.

Where are the Taylors Countrywide offices?

The 23 Taylors Countrywide offices, by town:

What do buyers say about Taylors Countrywide?

3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent