5/5
First class professional service. Very pleased and would definitely recommend.
Agent replied · 9 January 2025
Thanks Andy!!

Trusted Agent profile
Verified
★★★★★
2,845 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Durham, Northampton, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,845 reviews on two platforms, rated 4.2 out of 5 overall.
2,844
Reviews on Google
All 17 offices
1
Reviews on The Trusted Agent
All 17 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
First class professional service. Very pleased and would definitely recommend.
Thanks Andy!!
5/5
Excellent service and a pleasure to rent from. They have been really helpful and friendly and made the move so easy and would highly recommend! Thanks Alan
Hi Alan, Thanks for your great review! The team work really hard to be as helpful and friendly as possible so we are really pleased that you have enjoyed your rental experience with us and that you would recommend us to others looking to rent in Nottingham! The team at Nicholas Humphreys Nottingham
5/5
Had an excellent viewing of the student accommodation with a woman named Maddie, excellent service and very friendly. Unfortunately the place wasn’t for us. Thank you again for the viewing!
Dear Suppawit, Thank you for your feedback in relation to the viewing you had with our property manager Maddie. Whilst we are disappointed the property you viewed wasn't for you, we wish you the best of luck with your accommodation search moving forwards. Regards The Nicholas Humphreys Nottingham Team
5/5
Maxwell Da Forno was very helpful and generous. He gave us chocolate biscuits and a santa hat and made us feel very welcome. He was very patient whilst we took a long time to sort everything out. Thank you!!!
5/5
I have been dealing with Kirsty, Dominic, Catherine and William for a while now. They are all very professional, helpful and friendly. A pleasure to work with.
Dear Lee, Thank you for your great review! We aim to provide a professional, helpful and friendly service at all times and we are delighted you feel you have received this level of service from our team! Kind Regards Nicholas Humphreys Nottingham
4/5
They are incredibly helpful and so easy to get in contact with, workers are lovely and always happy to help. They're in constant contact with the landlord which is great so there's always back and forth feedback given.
Catty, thank you for your review and feedback. We look forward to welcoming you as a Nicholas Humphreys tenant for the forthcoming academic year. Best wishes - The Nicholas Humphreys team
5/5
The experience was very great and Jonathan was very kind and welcomed. The studio is comfortable and near the M&S. It’s happy to rent accommodation with Nicholas Humphreys!
Thank you for your feedback, it's always appreciated.
5/5
I've been very pleased with the customer service and the quick responses to any issues we have had over the tenancy period. Will Young especially from the Notts office has been exceptionally great and very professional with handling our property.
Hi Bradley, It is great to hear you are pleased with the customer service our team have provided you with, in particular our colleague Will. Thanks for your feedback, it is much appreciated. Nicholas Humphreys Nottingham
1/5
Had to chase them up for literally everything regarding the room. The room was unsatisfactory and they just seem concerned with the money they were getting from me than actually helping me out. We're uncompromising or understanding. Would not recommend.
Dear Manveer, I have tried to call you several times to discuss and understand the issues you have raised but unfortunately have not been able to get through to you on your mobile. I am struggling to find any correspondence during your tenancy on our online maintenance portal Fixflo or via email regarding the issues mentioned. I would appreciate it if you would forward me the correspondence relating to this so I can look into it further for you and understand where the breakdown in communication has occurred. At all times, we strive to operate a transparent service. Our administration fees are outlined under both the reservation terms and within your tenancy agreement. We will always aim to help our tenants and provide the best service possible. Unfortunately such occurrences as tenants choosing to leave their contract early will result in an extra fee, which is detailed in the contract, due to the extensive administrative work involved. I look forward to hearing from you. Kind regards Maddie at Nicholas Humphreys madeleineg@nicholashumphreys.com
5/5
we have recently bought a property with Nicolas Humphreys and Kevin has been very professional and proactive during the whole process.we didnt have to wait for days for a reply and the whole process was smooth and easy! Kevin Laban at Nicolas Humphreys is your man! highly recommended
Hi Maroof, Thank you for your great review! We are really pleased to hear you enjoyed buying your house through us and that you would recommend us to others! We will be sure to pass your comments on to Kevin! Nicholas Humphreys Nottingham
1/5
Rating only, no written review.
5/5
Rating only, no written review.
Hi Samar Thank you for the five star review! Nicholas Humphreys Nottingham
5/5
Rating only, no written review.
Hi Jamrick, Thank you for leaving us a five star review! Kind Regards Nicholas Humphreys Nottingham
3/5
Rating only, no written review.
Hi Sara, Thank you for your rating. We are always interested in our clients feedback. Should you wish to email us some additional comments to accompany your rating please email Maddie on: Madeleineg@nicholashumphreys.com Kind Regards, Nicholas Humphreys Nottingham
5/5
Rating only, no written review.
Hi Veronica, Thank you for your excellent rating. Kind Regards Nicholas Humphreys
4/5
Rating only, no written review.
Dear Moin, Thank you for your rating. Should you have any additional comments to add to your review, please email Maddie on madeleineg@nicholashumphreys.com Kind Regards, Nicholas Humphreys Nottingham
1/5
Rating only, no written review.
Dear Alex, Here at Nicholas Humphreys Nottingham we take all feedback, positive or negative, very seriously. I would be grateful if you could email me at madeleineg@nicholashumphreys.com to provide me with further information in relation to the rating you have left. Kind Regards Maddie at Nicholas Humphreys
4/5
Rating only, no written review.
Hi Peter Thank you for your rating. If you wanted to leave further comments in relation to your rating please email Maddie at Madeleineg@nicholashumphreys.com We value all feedback provided. Kind Regards Nicholas Humphreys
5/5
Rating only, no written review.
Hi Olivia, Thank you for your excellent rating. Should you wish to provide further feedback please email Maddie at madeleineg@nicholashumphreys.com Kind Regards Nicholas Humphreys Nottingham
5/5
Rating only, no written review.
Hi Ossama, Thank you for the great rating. Should you wish to provide further feedback please email Maddie at: madeleineg@nicholashumphreys.com Kind Regards Nicholas Humphreys Nottingham
5/5
Really pleased with the service for the purchase of our new home. They were fantastic, we could not have asked for more. Highly recommended.
Dear Carl, We are really pleased you are happy with the purchase of your new home and the service you received from our Sales Manager. Kind Regards Nicholas Humphreys Nottingham
1/5
Time wasters. Dont bother. Booked a viewing with them 5 days in advanced and I had to book time off work for the viewing. I got a call 15 mins before the viewing saying the house is gone. Wasted my time and my time off work. Not recommended.
Hi Darium, Having reviewed our diary in accordance with your name on Google, I have been unable to locate the viewing appointment that you are referring to. I would be grateful if you could email me the date/time and property you were booked in to see so I can have a look in to the matter further for you. My email address is as follows: madeleineg@nicholashumphreys.com Kind Regards, Maddie at Nicholas Humphreys Nottingham
5/5
First class service throughout the sale of my Mum's home. Difficult for me to manage as I am not based in Nottingham, but Kevin kept me up to date at all stages and managed the viewings, surveys and the sale in a professional manner.
Dear Sean, We are delighted you have received such a great service from our colleague Kevin. Thank you for your feedback. Kind Regards Nicholas Humphreys Nottingham
1/5
Awful customer service. Cancelled our viewing twice, once 10 minutes before the viewing was meant to take place. We had already left to view the property. Would never recommend this letting agent. We were never treated as a customer, more of a chore.
Hello Diana, thank you for your feedback. We regret to hear of your recent experience whilst dealing with our Nottingham office. After looking into the issue in more detail, I can see you were booked in to view one of our properties, which we confirmed on the morning of your appointment. Moments before your appointment we received a formal application for the property from a previously arranged viewing. It is standard company policy that we work on a first come, first served basis with any property we are actively marketing, with the first submitted application successfully securing the property. Unfortunately in this case we had very little time to advise you the property had been secured, however did so as soon as this was brought to our attention. We apologise for any inconvenience caused and would be happy to discuss the matter in more detail if you so wish.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester has the most, with 486 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.