5/5
Fantastic customer service from this family run business! They try their absolute hardest to solve any issues, and do a fab job - would recommend π β¦

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2,919 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,919 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Fantastic customer service from this family run business! They try their absolute hardest to solve any issues, and do a fab job - would recommend π β¦
1/5
Cleaners stole my suitcase and the landlord was not even in the country, which made him very confused. Donβt bother stressing yourself students.
5/5
Nicholas Humphreys have been nothing but amazing during my experience with them. Such a lovely team and theyβre always on top of everything as quickly as they can. Couldnβt recommend them any more!!
5/5
I've had an extremely positive experience with Nicholas Humphreys. Especially Jovi, he is extremely reliable and efficient. Whenever I had issues or doubts he was always keen on helping. As an international student moving to a foreign country, sorting issues related to taxes, exemptions and issues related to the country can be really overwhelming. There was a problem related to an issue in the system and I was resulting liable for council tax. Jovi acted as an intermediary and he promptly contacted the council and solved the issue on my behalf! I'd recommend the company as I never had issues of any kind with them.
5/5
Rating only, no written review.
Dear Salomy, Thank you for your kind words and welcome to your new home through Harker And Bullman. Regards, Team H&B
5/5
Excellent estate agents. So easy to communicate with and really lovely. They dealt with any issues we had quickly and was amazing
Dear Dan, Thank you for your kind words will pass this onto our team. Kind Regards Team H&B
5/5
Wonderful team. βοΈβοΈβοΈβοΈβοΈβοΈβοΈβοΈβοΈβοΈ Big thanks to Jackie, Shubb, Kiera, Deborah and Stephanie for the assistance.
5/5
Excellent service, Alison Cross was so professional and super helpful. Highly recommend this company and member of staff
5/5
Letting staff are highly professional with excellent communication. I have been using their letting service for 12 years now and never disappointed me.
5/5
Very impressed! As a landlord I require as much clear guidance and professionalism as possible and I received this in abundance. Thank you NH and in particular Alison Cross for your amazing support. I cannot recommend highly enough.
1/5
I've never had a worse experience. These are sales people. Once they have you in a property, they don't care for your rights. Constant invasion of privacy. Had viewings for tenants in my house twice a week ever since moving in. Never renting with these again.
5/5
As a landlord, I am pleased to share my positive experience with Nicholas Humphreyβs Estate. Their efficient and diligent approach ensured that my property was well taken care of excellent communication and attention to detail throughout the process. From finding reliable tenants to handling maintenance requests promptly, they have consistently exceeded my expectations. I highly recommend their services.
Hi Enis, Thank you for your review and for allowing us to help with your property. We strive to give the best possible service to all of our landlords and tenants Kind regards Jack Flanagan
1/5
Rating only, no written review.
5/5
Needed a place to rent in Sheffield very quicklyβ¦ Matt has provided amazing, efficient and professional customer service, I enquired about a room and have managed to sort it all in a matter of days! Thank you very much and I canβt wait to move in!
5/5
Great service, very pleased with how quickly and efficient our process was managed from viewing the property to moving in. Highly recommend π β¦
5/5
Property Management I have nothing but praises for the whole Nicholas Humphreys team, from the beginning of our relationship they have been nothing but professional and extremely helpful with managing my properties and allowing me to have all the free time in the world Highly recommend them!
5/5
Have been really helpful with our properties. Really well managed and stress free. Any issues have been efficiently dealt with.
1/5
I would honestly give zero starts if I could. Renting a place with this agency is an absolute joke!! Communicating with them is honestly impossible, youβre on the phone with them getting told that things would get done straight away and then you find yourself waiting for another week or two to receive something as simple as a report!! Not to mention the fact that Iβve moved out exactly one month ago and still donβt even know anything about my deposit!! All they keep telling you is that theyβve got nothing else to do with it and itβs over to the landlord, when in fact theyβre the ones holding everything up. If I knew, I wouldβve NEVER rented a flat with them so please stay away!! P.S: Thereβs no need to lie and say youβve got nothing to do with the deposit as Iβve contacted the landlord directly and been informed that theyβve contacted you on the 25th of November and youβve told them youβd be contacting me as soon as possible with the amount thatβs getting deducted from the deposit. You are the ones who are supposed to deal with that and you know it, the landlord keeps the deposit but you are the ones who agree with me on the amount thatβs getting deducted before the landlord releases the deposit!
Hi Susana, Am disappointed to see you have given Nicholas Humphreys a 1 star review. We do not manage this property therefore your deposits are held with the landlord not Nicholas Humphreys. You have been paying rent directly to the landlord so all deposit deductions will need to be dealt with by them not us. Regards Nicholas Humphreys
5/5
Rating only, no written review.
1/5
The phone line doesn't work and I went to their offices at commercial road during their hours and no one is in. Waste of time.
5/5
Me and my friends loved our time in our student home, Tarun was quick, consistent and helpful with all our queries and questions, we really appreciated his guidance and kindness this year.
Thank you for your review and kind comments Esme, it was a pleasure as having you and the rest of the household as tenants and I'm pleased to hear that you are happy with the service that we provide. Thank you for taking the time to leave a review. We wish you all the best in the future
5/5
As students we rented a four bedroom house for the 22/23 academic year. Tarun was exceptional when dealing with any quires we had and provided us with a great service throughout the year, many thanks.
Thank you for the kind comments, it was a pleasure as having you and the rest of the household as tenants. We wish you all the best in the future
5/5
Rating only, no written review.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.