Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
Googlesuper helpful and understanding at every moment, couldn't ask for better honesty.
Mason · 10 August 2026 · Nicholas Humphreys Stoke On Trent
Agent replied · 10 October 2026
Thank you so much, Mason! 😊 We really appreciate you taking the time to leave us such a lovely review. It’s fantastic to hear that you found the team helpful, understanding and, most importantly, honest throughout the process.
At Nicholas Humphreys, we believe honesty and straightforward advice are incredibly important when it comes to property. Whether you’re looking to rent, buy or sell a property, or you’re a landlord looking for support with a standard let or one of our specialist HMO services, our aim is always to provide a personal service and make the process as easy as possible.
We’re also offering **£100 in vouchers for property referrals** 🎁 If you know someone thinking about selling or renting out a property, send them our way! If we successfully sell or let their property, you’ll receive £100 in vouchers on completion.
Thanks again, Mason! It’s hugely appreciated! 💚
Jess
Branch Manager
Nicholas Humphreys
★★★★★ 5/5
GoogleNatalie was nice
Joshua · 10 August 2026 · Nicholas Humphreys Nottingham
Agent replied · 10 October 2026
We are glad to hear that you had a good experience!
★★★★★ 5/5
GoogleGreat viewing and information about the place and how beneficial it be for me by Natalie
Mike · 10 August 2026 · Nicholas Humphreys Nottingham
Agent replied · 10 October 2026
Hi Mike,
Thank you for leaving such a lovely review about Natalie.
Kind Regards
Nicholas Humphreys
★★★★★ 1/5
GoogleTried to rob us of an extra share of rent payment and ignored all emails where we proved that we had already paid it, constantly threatening us with legal action despite all of our attempts to help them find the money. Had to resort to threatening to report them for harassment to get them to conveniently find the missing rent payment. Taking advantage of students.
Landlord would also enter the property continually without any notice, and reported problems would take months and months to fix
Sami · 10 August 2026 · Nicholas Humphreys Nottingham
Agent replied · 10 October 2026
Hi Sami, I can see that you were a tenant with us until July 2025, so I'm uncertain if this review was meant for us or another Agent with it being so long since you moved out.
|If you had intended this review for us, please email nottinghamadmin@nicholashumphreys.com so we can better understand your grievance.
Thanks
Nicholas Humphreys
★★★★★ 5/5
GoogleNatalie was excellent and took time to show us the apartment
Philip · 10 August 2026 · Nicholas Humphreys Nottingham
Agent replied · 10 October 2026
Hi Philip,
We are glad to hear that you had a great experience with Natalie!
Kind Regards,
Nicholas Humphreys
★★★★★ 5/5
GoogleExcellent letting management. Communication was quick and clear the whole way through, and the deposit process at the end of the tenancy was handled fairly and without any hassle. Shelley in particular was great to deal with. Highly recommended.
Dean · 10 August 2026 · Nicholas Humphreys Nottingham
Agent replied · 10 October 2026
Hi Dean,
Thank you for leaving such a lovely review, we are glad that you had a great experience when dealing with Shelley.
Kind Regards,
Nicholas Humphreys
★★★★★ 5/5
GoogleRating only, no written review.
Thebigsav · 10 August 2026 · Nicholas Humphreys Nottingham
Agent replied · 10 October 2026
Thank you for leaving a 5 star review! We are glad you had a good experience.
Kind Regards,
Nicholas Humphreys
★★★★★ 1/5
GoogleWhile my initial interactions with Nicholas Humphreys were promising, the systemic lack of effort, poor communication, and lack of professional knowledge has been extremely disappointing. They put in the minimal effort required. Their response times are extremely slow, and most of their efforts have been well below satisfactory. I would avoid working with this company.
Jon · 10 July 2026 · Nicholas Humphreys Durham
Agent replied · 10 October 2026
We're disappointed to read this review, as we enjoyed working with you while you were a client of ours. We're sorry you did not have the best experience as we work tirelessly for our clients. We would be open to hearing from you more directly so we can understand if there was anything else we could have done to give you the outcomes you were wanting within our remit. Best wishes.
★★★★★ 5/5
GoogleThese agents have supported me so well and have been so accommodating throughout the rental agreement period. They really have gone above and beyond to support my needs and requirements and nothing seems to much for them. Highly reccomend!!!!
Benjamin · 10 July 2026 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleGreat support
Mary · 10 July 2026 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleMe and my friends moved into a student property with Nicholas Humphreys last summer and they have been extremely helpful throughout our time here. Being first time renters we didn't really know where to start but Bradley has always been very good at helping us with all our queries and resolved any maintenance issues quickly.
Oli · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you so much for this lovely review! We're delighted to hear that Bradley has been so helpful throughout your tenancy, especially as first-time renters. Getting to grips with renting can feel daunting at the start, so it's great to know you've felt well supported with your queries and maintenance issues. We'll be sure to pass your kind words on to Bradley. Wishing you and your friends all the best for the rest of your time in the property!
★★★★★ 5/5
GoogleHaving had experience of a large corporate letting agent in the past (where you speak to a different person practically every time and you feel like a number rather than a client), it is so refreshing to deal with Steph and Sahil which has enabled a productive rapport between us. They have been consistently professional and helpful, invaluable when keeping us up to date with the new legislation. They are always quick to respond in a friendly practical manner. We have certainly not regretted our decision.
Sue · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you for such a thoughtful review! We completely understand how frustrating it can be to feel like just a number with larger agents, so it means a great deal to hear that Steph and Sahil have offered something different. Building a genuine, productive rapport with our landlords and tenants is exactly what we aim for, and keeping you informed through all the recent legislative changes is a key part of that. We're so pleased you've not regretted your decision, and we'll happily pass your kind words on to Steph and Sahil. Thank you for your continued trust in us!
★★★★★ 5/5
GoogleI moved to Nicholas Humphrey after a bad experience with a previous letting agent. Working with Stephanie has been great, she’s professional, helpful and is always fast at answering any question I have. I would recommend this company to others.
Charlie · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you Charlie for taking the time to write a review, it means alot to the team!
★★★★★ 5/5
GoogleI do not often leave reviews but i had a pretty smooth 12 months experience with Nicholas Humphrey. Stephanie Gray was excellent all year round, very professional, quick to respond to emails and gets stuff sorted highly recommend her.
2 Gavin Bank.
Lord · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you for the brilliant review! Stephanie will be thrilled to hear this, professional, responsive, and gets stuff sorted is exactly how we'd describe her too.
★★★★★ 5/5
GoogleGreat estate agents - very accomodating and did their best to assist me in a tight-timeframe of a move due to external stressors.
Bradley is great and answered all my questions within a quick timeframe. Any time I have had issues (which are miniscule, such as needing electricity, or a maintenance fault on a radiator) employees such as Daniel, Stephanie and **ESPECIALLY** Sahil have been amazing. Everyone there (that I've interacted with) is great - which realistically is hard to find in an estate agents (especially in Norwich.) Sahil has always recognized me, acknowledges me if I walk by, answers my emails promptly, and gives me reassurance (that someone with autism/adhd like myself does need).
Great company - No issues so far (and this is SHOCKING as every previous estate agent in Norwich I have had a plethora of issues with.)
Great stuff guys so thank you :)
Stoptothamotion · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you so much for taking the time to leave such a detailed and generous review! We're genuinely thrilled to hear that the team made your move easier during what sounds like a stressful time. Bradley, Daniel, Stephanie and especially Sahil will be delighted to know they've made such a positive impression. We think it's really important that everyone feels recognised, supported and reassured, so it means a great deal to hear that's been your experience with us. Knowing we've stood out from your previous experiences in Norwich is the highest praise we could ask for. Thanks again for the kind words, we're always here if you need anything!
★★★★★ 5/5
GoogleI’ve worked with Nicholas Humphrey’s on a regular basis over the past year. Communication is always efficient and I’ve always found the staff friendly and helpful. I mainly speak with Brad, the property manager, I always feel appreciated for my work and payments are always made on time.
Katie · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you for the great review! We're so pleased you've had a positive experience working with us over the past year. Brad will be delighted with your kind words, and we look forward to continuing our great working relationship!
★★★★★ 5/5
GoogleGreat estate agent, done maintenance jobs for them, well organised Dan and Steph
Kellie · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you Kellie for your review we really appreciate it!
★★★★★ 5/5
GoogleExcellent support for a repair by Daniel Bush. Logged issue and sorted almost immediately. Exactly the kind of service level you'd hope for!
Claire · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you so much Claire for your review! I am pleased that Daniel was on the case quickly for you!
★★★★★ 5/5
GoogleAs a local gardener working on several of their managed properties, I’ve always found the team professional, organised and easy to work with. Communication is excellent and everything is handled efficiently.
A particular thank you to Stephanie, who is always friendly, helpful and quick to respond. It’s been a pleasure working with the team.
Adam · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you for taking the time to leave this, it really means a lot. A good working relationship with the trades and gardeners on our managed properties makes all the difference, and we're grateful for the care you put into the work. I'll make sure Stephanie sees this; she'll be thrilled. Friendly, responsive communication is exactly what we aim for, so it's great to hear it's landing.
★★★★★ 5/5
GoogleEver since Bradley started taking over communication regarding our property, everything has been good, always fixed stuff asap if we reported anything and made sure to keep us in the loop about everything.
Aneeta · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you so much for taking the time to leave this review, it really means a lot. I'll be sure to pass your kind words on to Bradley, who I know takes great pride in keeping our tenants and landlords well looked after. It's great to hear that repairs have been handled promptly and that you've felt kept in the loop throughout. If you ever need anything, please don't hesitate to reach out to the team
★★★★★ 5/5
GoogleReally helpful over past few years renting with them, Sahil always super helpful and friendly too which was always appreciated!
Finn · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thanks so much for the review!
★★★★★ 5/5
GoogleThankyou so much stephaine for your kind help throughout our process. We really appreciate for your kindness. Team helped us alot during our tough times and guided us. This means a lot …
Merlin · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you so much for this, it genuinely means a lot to us. Stephanie and the team were glad to be able to support you through a difficult time. Please do get in touch if there's ever anything else we can help with.
★★★★★ 5/5
GoogleI've been a tenant with Nicholas Humphreys for a few years and our tenancy has just finished. We've had a great time in the house, communication has always been good with Bradley always resolving issues quickly.
AA · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you so much for your kind review, and for being with us for so many years, it's fantastic to hear you had a great experience throughout your tenancy. I'll pass on your comments to Bradley, who works hard to make sure issues are resolved quickly and communication stays smooth. Wishing you all the best in your new place, and please don't hesitate to get in touch if there's anything we can help with in the future.
★★★★★ 5/5
GoogleNicholas Humphreys provided excellent support throughout our letting process. Everything was handled quickly and efficiently. A special thanks to Stephanie Gray for all her help and support , we really appreciate everything she did for us.
Jino · 10 July 2026 · Nicholas Humphreys Norwich
Agent replied · 10 October 2026
Thank you for the kind words, we're really pleased the letting process went smoothly for you. Stephanie will be delighted to hear this; she'll be thrilled you singled her out. Thanks again, and please don't hesitate to get in touch if you need anything.
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