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Nicholas Humphreys reviews in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,832 reviews across 17 offices and 2 platforms

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Durham, Northampton, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,832 reviews on two platforms, rated 4.2 out of 5 overall.

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4.2 / 5

2,831

Reviews on Google

All 17 offices

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5.0 / 5

1

Reviews on View Agents

All 17 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Tenants1 review

5.0 / 5 Swift, professional service. Beautiful propertyLaura, 9 April 2025Read the review from tenants

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Nicholas Humphreys office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service as usual , 5 starts from Daniel Bush and the team. Thanks

Alaa · 10 July 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you for the review!

5/5

Google

I’m very thankful for all the help done by Nicholas Humphreys Estate Agents, Norwich especially Stephanie Gray thank you very much for all your hardwork

Steven · 10 July 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Steven thank you for your review, I will make sure Steph is thanked!

4/5

Google

Had a good experience throughout the year of renting a house via Nicholas Humphreys in Norwich, Nicholas Humphreys themselves were very supportive and often VERY quick in their responses to emails and calls of concern and queries that were had. The main people that we spoke to were Bradley and Stephanie. However we did end up speaking to pretty much the entire firm 😂. They were attentive and responsive to the best of their ability. The problems that occurred were fixed and tended to in a timely manner with respect to their ability to do so due to certain landlord restrictions that were out of their control. Obviously you do get the odd few landlords that make it difficult for the letting agencies to work at the best of their ability which I feel was what happened in my case. But overall Nicholas Humphreys themselves were a good supporting letting agency working to the best of their ability inside the bounds constriction that they had placed upon them. Regarding the return of the deposit, we had Daniel take care of that and I have to say it was a very quick and swift process. We did receive the whole damage deposit back and are just waiting for the transfer.

George · 10 July 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you for such a thorough and fair review, we really appreciate you taking the time. Bradley, Stephanie and Daniel will all be pleased to hear this, and it's good to know the deposit return went smoothly. We always aim to be as responsive as possible, and we're glad that came through. Best of luck with your next move, and thanks again for being a great tenant.

5/5

Google

Daniel has been very helpful and quick in getting our issues fixed many thanks

Katie · 10 July 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you for your review Katie!

4/5

Google

I’m a landlord of a small number of rental properties in Norwich and I cannot praise the services of Nicholas Humphrey’s highly enough, in particular Steph Gray. The whole team are efficient, courteous and professional. Steph is my main point of contact and she always goes above and beyond to help. The feedback from my tenants is also very positive in their dealing with the team. I would not hesitate in recommending Nicholas Humphrey’s to another landlord, especially within the student Lettings sector.

Sam · 10 July 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you so much for this lovely review, it really means a lot to the whole team. Steph will be delighted to hear it; going above and beyond for our landlords is exactly what we aim for. It's great to know your tenants are having a positive experience too. Thanks again for the recommendation, and we look forward to continuing to work with you.

5/5

Google

We have dealing with Daniel Bush and he has gone above and beyond our expectations. Highly reccomended, wouldn’t hesitate to use again.

Rebecca · 10 July 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you so much Rebecca for your lovely review! Daniel will be pleased!

5/5

Google

Have been with Nicholas Humphreys Norwich for 7 years already so have seen different teams so far. All very helpful, polite a great communication coms. Issues get prompt attention and resolved within a great time manner, totally recommend!

Vanusa · 10 July 2026 · Nicholas Humphreys Norwich

Agent replied · 31 December 2024

Hi Vanusa, Thanks for your review!

5/5

Google

I cannot recommend Nicholas Humphreys highly enough. The team has been absolutely exceptional and have supported me through some very difficult times with genuine kindness, patience, and care. Over the years, their service has been consistently outstanding, and they have always gone above and beyond to help in any way they can. They are friendly, professional, and incredibly reliable, and I have always felt completely looked after. I would wholeheartedly recommend Nicholas Humphrey to anyone looking to sell their home or rent a property, truly first-class service from a wonderful team.

Aaron · 10 July 2026 · Nicholas Humphreys Burton Upon Trent

Agent replied · 10 October 2026

Morning Aaron Thankyou for your positive feedback and also the 5 stars! Kind Regards Team - NH

5/5

Google

I’ve known them from around 6 years. The first time was back when I was a student, though their services was good and nothing much to complain. Then two years ago, I rented out a property from them. And their services are straightforward, simple to use especially getting repairs and other services done via a website. You can rely on them and they’re there to help you out. Also plus 1 is they are very understanding and easy to talk to for example when you’re facing financial problems they can help you out with that as well, so that’s something I really do appreciate from them. Also When it comes to house viewing, they have the best representation. So I do recommend them.

Abdul · 10 July 2026 · Nicholas Humphreys Stoke On Trent

Agent replied · 10 October 2026

Thank you so much, Abdul! 😊 Six years is a long time, so we really appreciate you taking the time to share your experience with Nicholas Humphreys Stoke. It’s fantastic to hear that you’ve found our service straightforward and easy to use, particularly when it comes to reporting repairs and accessing support. We know that renting a property can sometimes come with unexpected challenges, so having a team that is approachable, understanding and there to help is really important to us. It’s also lovely to hear your comments about our property viewings and the way we represent our homes. We want every customer to feel properly supported, from the initial viewing right through to moving in and beyond. Alongside residential lettings, we specialise in property sales and have a unique approach to HMO properties, working closely with both landlords and tenants to make sure we achieve the right outcome for everyone involved. 🏡 And if you know someone thinking about selling or renting out a property, we’re currently offering £100 in vouchers for successful property referrals. 🎁 If we successfully sell or let a property you refer to us, you’ll receive £100 in vouchers on completion. Thank you again, Abdul, for your continued support and recommendation. It really means a lot to the whole team! 💚 Jess Branch Manager Nicholas Humphreys

1/5

Google

If I could give 0 stars I would. They were agents for my MILs property, we had 4 months where no payment made and when I queried it and asked for statements Bhav became very defensive and said they couldn’t access statements easily but had nothing to hide and accused me of making accusations that were offensive - turns out they were completely true and money hadn’t been paid. Money was only paid because I went through statements and pointed out what hadn’t been paid. It took 6 months to get a response from TDS about deposit and as NH didn’t do their job properly my MiL got nothing back despite tenants leaving the property in a significantly damaged state. Avoid at all costs!

Gemma · 10 July 2026 · Nicholas Humphreys Wimborne

Agent replied · 10 October 2026

Dear Gemma, Thank you for your feedback. We take all reviews seriously and welcome the opportunity to address your concerns directly and transparently. We are genuinely sorry to learn that you feel our service fell short of expectations. However, we must respectfully clarify several inaccuracies in your review to ensure a fair and accurate account of events is available to the public. 1. Deposit Adjudication & TDS System Glitch You state that we "didn't do our job properly" and that this resulted in your mother-in-law receiving nothing from the deposit. This is incorrect. We submitted all required evidence, including check-in and check-out reports, photographic evidence, and invoices, to the Tenancy Deposit Scheme (TDS) portal within the required timescales. The adjudicator's decision to award the full deposit to the tenant was based on an error by TDS, not by Nicholas Humphreys. Upon receiving the decision, we immediately contacted TDS and were informed that a system glitch on their portal had prevented our submitted evidence from being visible to the adjudicator. This was confirmed by a TDS Resolution Executive during a telephone call on 16th June 2026, which lasted over 20 minutes and is recorded in our call logs. To rectify this, we have since: Raised a formal complaint with TDS regarding their system failure. Submitted a formal request for an adjudication review, challenging their decision on the grounds of an 'error in fact'. Copied you into all correspondence with TDS for full transparency. This matter is now with the TDS Reviews Team, and we remain confident that once they properly consider the evidence we originally submitted, a fair decision will be reached. 2. Rental Payments You refer to a period of four months where no payment was made. We acknowledge that there were delays in rental payments during the tenancy, which we apologise for. However, we must clarify that these delays were not due to funds being withheld or misappropriated by Nicholas Humphreys. When you raised this matter, we investigated thoroughly and provided you with full statements and reconciliation of all payments. Any outstanding amounts were promptly paid to your mother-in-law once identified. At no point did we act improperly or attempt to conceal information. Our response to your queries was focused on resolving the matter, not on being defensive, and we are sorry if it was perceived otherwise. 3. Commitment to Service We understand the frustration caused by both the rental payment delays and the TDS adjudication outcome. However, we believe it is important to distinguish between issues within our control and those caused by third-party systems. We have acted diligently throughout this process, chased TDS relentlessly on your behalf, and kept you informed at every stage. We are disappointed that you feel compelled to leave a one-star review based on matters that were either outside our control or have since been addressed. We remain committed to resolving the deposit dispute and will continue to provide you with updates as they arise. If you would like to discuss this further, please do not hesitate to contact me directly. Yours sincerely, Nicholas Humphreys Wimborne

5/5

Google

Sam was amazing couldn’t do enough for us and always quick to respond. Highly recommended

Frances · 10 June 2026 · Nicholas Humphreys Durham

5/5

Google

Excellent service and we couldn't be more positive about our experience with Nicholas Humphreys, and Sam in particular who dealt with the sale of our property. We recently used Nicholas Humphreys to sell our existing property and found the process very quick and simple. We found Sam very professional and always at hand to answer our queries, we had quite a few questions and nothing was too much trouble. Our house was sold very quickly and we were kept informed of every development the whole way through. Excellent service from start to finish. Couldn't be happier or recomend more highly. Thank you Nicholas Humphreys!!!

Darren · 10 June 2026 · Nicholas Humphreys Durham

5/5

Google

I have been working with Sam, Emma and the team for many years at Nicholas Humphrey’s in Canterbury as a landlord. They are always so organised and efficient when renting out, from conducting viewings, all the paperwork and collecting deposits and guarantees. Everything is seamless and I don’t need to do a thing. They’re always at the end of an email with any queries I have especially with the new legislation. A fantastic business and a faultless team!

Louise · 10 June 2026 · Nicholas Humphreys Canterbury

5/5

Google

Have been using the services of Nicholas Humphreys for 7 years now. The service has significantly improved over the past couple of years to reach a very good standard.

JF · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you very much Mr Weyl for you message we are glad things have improved

5/5

Google

Great company to deal with. Bradley is very thorough and offers a great service from start to finish. Would highly recommend using this company.

Tyler · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you Tyler!

5/5

Google

I have been using the services of Nicholas Humphries for a couple of years now as a landlord of a student rental property. I have always received excellent service from Nicholas Humphries. Stephanie, in particular, has been fantastic to work with. She is professional, responsive and always quick to get back to me whenever I have a question or need assistance. Her helpful approach and attention to detail have made finding good tenants and managing the property much easier. I would highly recommend Nicholas Humphries to any landlord looking for a reliable and professional letting agent.

Danielle · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you so much for your wonderful review, and for trusting us with your property over the past couple of years! We're delighted to hear you've had such a positive experience. Stephanie will be thrilled to read your kind words, she's a real asset to the team and thoroughly deserves the recognition. We look forward to continuing to support you for many years to come!

5/5

Google

We are a small Drainage company based in Norwich and Nicholas Humphreys are one of our best customers. Bradley Snelling who passes the work is very polite and professional. They also settle our invoices well within our payment term. Really lovely company to deal with. Many thanks Norfolk Drain Services LTD

Norfolk · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you very much for the review we look forward to working together more in the future!

5/5

Google

We’ve had many positive experiences with Bradley Snelling, Senior Property Manager at Nicholas Humphreys. He is professional, responsive, and easy to deal with, keeping communication clear and handling matters efficiently. Bradley is approachable and helpful, and he works hard to ensure that any issues are resolved in a timely manner. His knowledge of property management and practical approach make the process straightforward and stress-free. I would be happy to recommend Bradley to anyone looking for a reliable and professional property manager. Many thanks Howlett Garage Doors

Ian · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you so much for taking the time to leave such a kind review, Howlett Garage Doors! We're delighted to hear that Bradley has made such a positive impression, your comments about his responsiveness, professionalism, and practical approach are a real credit to him. We'll be sure to pass on your kind words. We look forward to continuing to work with you!

5/5

Google

I used Nicholas Humphreys to secure my first rental property in Norwich and have been extremely impressed with the service throughout. The team are friendly, professional and always willing to go the extra mile to make the process as smooth as possible. Since moving in, Bradley in property management has been fantastic, responding quickly to any issues big or small and keeping me updated throughout. I would highly recommend Nicholas Humphreys Norwich to anyone looking to rent a house in Norwich!

Tanguy · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you for such a lovely review, and congratulations on your first rental! We're really pleased the whole process felt smooth from start to finish, and it's great to hear Bradley has continued to impress since you moved in. We'll make sure he sees your kind words. Welcome to Norwich, and we hope you're settling in well!

5/5

Google

Have been with Nicholas Humphrey’s for a short time but so far i have received a very good service, prompt replies to my queries and well informed on current changes to new landlords reforms. Stephanie has been exceptionally attentive and knowledgeable. Highly recommend.

Sharona · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you for the kind words! Great to hear you've had a positive start with us. We'll pass your comments on to Stephanie, we're lucky to have her. We look forward to continuing to support you!

5/5

Google

Stephanie Gray has been fantastic to deal with and we are delighted to be helping Nicholas Humphreys with the student lets. Stephanie is incredibly nice to deal with, very organised, structured and her work ethic and precision is second to none. We cannot recommend Stephanie Gray and her team highly enough, they certainly provide a service which is the best in their industry.

Nick · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you for the kind words, the feeling is mutual, and we've really valued working alongside you. Stephanie will be delighted to hear this; her organisation and attention to detail are exactly what make the student lets run so smoothly. Here's to continuing the partnership.

5/5

Google

We have worked with Nicholas Humphreys on a number of plumbing and heating maintenance issues and have always found them to be professional, organised, and responsive. Bradley and Dan provide clear and timely communication, allowing work to be scheduled efficiently and completed without unnecessary delays. They provide accurate information about properties and tenant requirements, making it easier to deliver a high standard of service. Payments are processed promptly, and any issues that arise are handled professionally and fairly. Their commitment to maintaining properties to a good standard benefits both landlords and tenants. We are happy to continue working with them and would recommend their services to landlords and contractors alike.

Premier · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you for the kind words, it's always good to hear from the contractor side. Bradley and Dan will be pleased to read this. Clear communication and prompt payment are things we take seriously, so it's great to know that's coming through. We look forward to continuing to work together.

5/5

Google

I recently moved into my new property and I’m really pleased with both the home and the service I’ve received so far. The process was smooth and well managed from start to finish. A special thank you to Bradley, who has been extremely helpful, responsive, and professional throughout. He made sure everything was clear and was always available to assist with any questions, which made the whole experience much less stressful. I would definitely recommend their service to anyone looking for a reliable and supportive property management team.

Ahmed · 10 June 2026 · Nicholas Humphreys Norwich

Agent replied · 10 October 2026

Thank you for taking the time to leave this, we're really pleased the move went smoothly for you. Bradley will be delighted to hear it; being available and keeping things clear is exactly what he aims for. Wishing you a very happy time in your new home, and do get in touch if you need anything.

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Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 486 reviews rated 4.2 out of 5, followed by Nottingham with 436.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
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