Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExcellent experience with Charlotte yesterday at a property. She was extremely helpful in every way anticipating every question and getting the balance of offering friendly information and letting us get on with it ourselves just right
Claire · 21 May 2026 · Michael Poole Billingham
Agent replied · 4 June 2026
I'm glad to hear that you had a wonderful experience with Charlotte during your property visit! It's always great when someone is helpful and strikes the right balance between providing information and giving you space to explore. I hope the rest of your property search goes just as smoothly!
★★★★★ 5/5
GoogleWe recently sold our house with Ewe Move and couldn’t be happier with the service we received. From the very beginning, we dealt mainly with John and Jack, with Jack handling the majority of our enquiries and communications.
We chose Ewe Move because John was the only agent who truly understood and agreed with the value we expected for our home. Their competitive package was also a big factor, including free professional photography and a high-quality house tour, which gave potential buyers far more information upfront. We also really liked that there was no lengthy tie-in contract, along with their strong local reputation.
After a difficult year of waiting (we unfortunately lost two previous buyers due to chain issues and other complications), Jack successfully sold our house three times, each time within a week and every time above the asking price. He was genuinely the reason we finally managed to sell and move on with our lives. Jack kept us fully updated with regular calls, gave us peace of mind when things felt stalled, and proactively chased progress on our behalf. His dedication and communication were outstanding.
We genuinely have nothing negative to say, the service was brilliant from start to finish. A big thank you to Jack, John, and the entire Ewe Move team for all their hard work and support throughout the process. If you want a smooth, stress-free sale, I would highly recommend Ewe Move and pairing them with your own local solicitor.
M · 21 May 2026 · Michael Poole Redcar
Agent replied · 21 June 2026
Thanks very much for sharing this brilliant & detailed review. When it comes to selling houses, we appreciate that everyone's situation is different and offer a tailored & personalised service because of this. We love going above & beyond for all of our clients to secure them a result that they're happy with. Your kind comments about your experiences with us have really made our day. If you ever need our assistance in the future, then we're only ever at the end of the phone. Best wishes,
★★★★★ 5/5
TrustpilotGreat staff who got out property sold
Claire · 20 May 2026 · Michael Poole Redcar
★★★★★ 5/5
GoogleWe have here in Canterbury since July 2024. I have assigned to maintenance team Countrywide where support and logging any maintenance needs, All the staff are very friendly and helpful. But there is one lady who has been the best so far soon as any issues for maintenance needs addressed well she on it straight away. We have the best landlord which helps. Thank you Catherine Picard for everything you do for us much appreciated. Please make sure your manager is aware how much you do for us
Elaine · 20 May 2026 · Michael Poole Coulby Newham
★★★★★ 5/5
GoogleGreat service and communication. Jazmyn, Holly and Paul are all great and always a call away. Thanks
Jorge · 20 May 2026 · Michael Poole Coulby Newham
★★★★★ 5/5
GoogleI am very pleased with the staff at Mann who are always helpful, pleasant and get the job done!!
Isobel · 20 May 2026 · Michael Poole Coulby Newham
★★★★★ 5/5
GoogleExcellent service. Friendly staff
Fredy · 20 May 2026 · Michael Poole Redcar
Agent replied · 10 June 2026
Hello Fredy
Thank you for your positive review, all the team really appreciate it.
Kind Regards
All the team at Kings Group Tottenham & Haringey
★★★★★ 5/5
GoogleAngela was great, very helpful and clear, we had issues with the conveyor and Angela couldn’t do enough, would highly recommend
Mike · 20 May 2026 · Michael Poole Billingham
Agent replied · 27 May 2026
Hi Mike,
Thank you so much for your kind review and recommendation! We’re delighted to hear that Angela was so helpful and supportive throughout the process.
We understand how stressful delays and issues during conveyancing can be, so it’s wonderful to know that Angela’s clear communication and proactive approach helped make things easier for you. She will be really pleased to receive your feedback.
Thank you again for choosing Preston Baker, and we wish you all the very best for the future.
Best regards,
The Preston Baker Team
★★★★★ 5/5
GoogleAn Estate Agent that doesn't feel like one! Angela has been efficient, knowledgeable, helpful and assisted us in understanding and getting to know the property without any over-the-top hard sell. Our view was as a purchaser, but I know I'd be happy with her services as a vendor too.
Sarah · 20 May 2026 · Michael Poole Billingham
Agent replied · 27 May 2026
Hi Sarah,
Thank you so much for your wonderful review! We’re delighted to hear that your experience felt refreshingly different and that Angela’s knowledgeable and supportive approach made such a positive impression.
Providing honest guidance without pressure is something we really value, so it’s fantastic to know this came across during your experience as a purchaser. Angela will be thrilled to receive your kind feedback.
Thank you again for taking the time to share your experience, and we wish you all the very best in your new home.
Best regards,
The Preston Baker Team
★★★★★ 5/5
GoogleBig Thank you to Angela W, Very fast and professional service, we get our York dream house keys in 44 days { very fast }. Angela help us not only during process, but help resolve little issues after sales.
Dennis and Lana
Dainis · 20 May 2026 · Michael Poole Billingham
Agent replied · 27 May 2026
Hi Dennis and Lana,
Thank you for taking the time to share your experience, and what a fantastic result getting the keys to your dream home in just 44 days! That’s a great turnaround.
Angela will be really pleased to hear your comments. It’s great to know she was able to support you not only through the purchase itself but also by stepping in to help resolve a few post-sale issues too. That ongoing care is something she takes real pride in.
We really appreciate your kind words, and it’s brilliant to hear everything came together so positively for you both.
Best wishes,
The Preston Baker Team
★★★★★ 5/5
GoogleAngela sold my mums house which was a difficult time for me and my brother and we were reluctant to sell. However, Angela was very understanding and kind during and was very respectful in such a sensitive time. Thank you Angela.
P · 20 May 2026 · Michael Poole Billingham
Agent replied · 27 May 2026
Thank you so much for your kind review and for trusting Preston Baker during what we understand was a very difficult time for you and your brother.
We’re so pleased to hear that Angela was able to support you with understanding, kindness, and sensitivity throughout the sale of your mum’s house.
Thank you again for taking the time to share your experience, and we wish you and your family all the very best.
Best regards,
The Preston Baker Team
★★★★★ 5/5
GoogleLouise could not have provided us with a better service. The whole experience was an outstanding service from start to finish. Louise was professional, friendly, and always quick to respond to any questions. She made the whole process smooth and stress-free, with the house selling on the second day! I’d highly recommend Louise to anyone buying or selling a home.
Stephanie · 20 May 2026 · Michael Poole Billingham
★★★★★ 5/5
TrustpilotOutstanding service
We viewed and purchased a house through Michael Poole in Nunthorpe. Having viewed many houses and dealt with different Estate Agents Michael Poole were by far the best. Tracy was exceptional. It was a pleasure to work with someone who was very experienced, knowledgeable, pleasant, respectful and went above and beyond to make the process go through quickly and smoothly. I can’t praise Tracy highly enough. Would highly recommend using the team at Michael Poole Nunthorpe.
Natalie · 19 May 2026 · Michael Poole Guisborough
★★★★★ 5/5
GoogleA very easy and seamless process with Marion G. at the Stockton Branch. Would definitely use again and strongly recommend.
Martin · 19 May 2026 · Michael Poole Stockton
★★★★★ 5/5
GoogleEstate agents were great, kept us up to date and responded quickly to all questions and queries.
Fergus · 19 May 2026 · Michael Poole Guisborough
★★★★★ 5/5
GoogleExcellent estate agent. Luke and Marion were very helpful with the sale of my property. Marion kept me informed and so supportive through the whole process.
Sally · 19 May 2026 · Michael Poole Stockton
★★★★★ 5/5
GoogleLouise could not have provided us with a better service. The whole experience was an outstanding service from start to finish. Louise was professional, friendly, and always quick to respond to any questions. She made the whole process smooth and stress-free, with the house selling on the second day! I’d highly recommend Louise to anyone buying or selling a home.
Stephanie · 18 May 2026 · Michael Poole Redcar
★★★★★ 5/5
GoogleAs a purchaser, a very friendly, helpful, caring team in the heart of Battle
Jack · 18 May 2026 · Michael Poole Ingleby Barwick
Agent replied · 8 June 2026
Thank you Jack for your kind words! We look forward to having you in the town more often!
★★★★★ 5/5
GoogleReally hardworking team, made the buying process as easy as it could be! Great communication and very responsive.
Lauren · 18 May 2026 · Michael Poole Ingleby Barwick
Agent replied · 8 June 2026
Thank you Lauren, so pleased for you!
★★★★★ 5/5
GoogleAshton Stripp did a great job selling my house, very professional and thorough, I found the marketing literature, from the video fly through, to the photos and written descriptions exactly what I was looking for, very modern and certainly produced the results with a good level of viewings and feedback. Paul and Bella did a great job keeping me informed at all stages, providing insightful commentary on the market position. I would certainly use them again and recommend giving them a chance for you to compare their approach with others out there..
Mark · 18 May 2026 · Michael Poole Ingleby Barwick
Agent replied · 8 June 2026
Thank you Mark for your kind review. It was a pleasure acting for you.
★★★★★ 5/5
GoogleWe had an absolutely outstanding experience with Stacy and Nick at the Yarm branch. From start to finish, they were incredibly helpful, professional, and genuinely respectful. Nothing was ever too much trouble, they returned our calls promptly, answered every single question with clarity and patience, and made the whole process feel effortless.
Their communication was exceptional, and they went above and beyond to ensure everything was arranged perfectly for our property viewing. It’s rare to come across such a dedicated and attentive team, and their support really made a difference.
We couldn’t be more pleased with the service we received and would highly recommend them to anyone. Truly first-class service.
Adele · 18 May 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleWelcoming and polite. Swift response
Blessing · 18 May 2026 · Michael Poole Yarm
Agent replied · 8 June 2026
Thank you very much for your 5-star review. We are so happy to hear that you found the team welcoming, polite and responsive. Providing a friendly and efficient service is something we always strive for, so your kind feedback is greatly appreciated.
Best wishes,
Laurence and the Morriston Lettings Team
★★★★★ 5/5
GoogleBobby was absolutely fabulous he made the viewings really useful by being extremely knowledgeable and gave great insights .
Would thoroughly recommend - THANKYOU Bobby :)
Susanne · 18 May 2026 · Michael Poole Redcar
★★★★★ 5/5
GoogleJust feeling wonderful about being taken care of and resting assured that all the matters will be settled straight away by my property’s manager Kasia, that always goes above and beyond to make things right. Thank you Kasia.
Ivan · 17 May 2026 · Michael Poole Ingleby Barwick
Agent replied · 24 May 2026
Dear Ivan, Thank you for the kind words regarding Kasia. She prides herself on going above and beyond, and it's really nice for you to take the time and to advise us of your experince. We understand how important it is when you rent a property that repairs are dealt with promptly. . All the best Matt
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
