5/5
GoogleThank you to all the team at Michael Poole who eased the pain of a stressful sale. A big thank you to Andrea and Connor especially.
Trusted Agent profile · North Yorkshire, County Durham and Middlesbrough
Verified
Michael Poole estate agents in Ingleby Barwick, Billingham, Redcar and 7 more
★★★★★
5,392 reviews across 12 offices and 4 platforms
Michael Poole has 12 offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough (two offices), Nunthorpe, Yarm (two offices), Stockton, Eston, Coulby Newham and Guisborough (North Yorkshire, County Durham and Middlesbrough). Together they have 5,392 reviews on four platforms, rated 4.7 out of 5 overall.
5,067
Reviews on Google
All 12 offices
58
Reviews on Facebook
Business-wide
20
Reviews on The Trusted Agent
All 12 offices
247
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's 12 offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,268 reviews · 981 on Google (4.7)35 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,128 reviews · 843 on Google (4.8)38 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,091 reviews · 810 on Google (4.8)32 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH897 reviews · 615 on Google (4.5)30 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS859 reviews · 573 on Google (4.6)44 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH589 reviews · 296 on Google (4.9)41 in the last 90 days
- Michael Poole Yarm (59 High Street)59 High Street, TS15 9BH437 reviews · 208 on Google (4.9)37 in the last 90 days
- Michael Poole StocktonHigh Street, TS18 1SP409 reviews · 170 on Google (4.9)39 in the last 90 days
- Michael Poole Eston129 High Street, TS6 9JD401 reviews · 201 on Google (4.8)31 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ389 reviews · 107 on Google (4.7)30 in the last 90 days
- Michael Poole Middlesbrough (64-66 Borough Road)64-66 Borough Road, TS1 2JH383 reviews · 151 on Google (4.1)26 in the last 90 days
- Michael Poole Guisborough10 Chaloner Street, TS14 6QD317 reviews · 118 on Google (4.8)34 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI have dealt with Michael Poole a few times now and would highly recommend them. Fantastic service. Very professional and friendly staff.
5/5
GoogleWish I had gone with Michael Poole before my first estate agent, so efficient and professional. Better to pay a little bit more as you really do get what you pay for. The 7 day a week service is so much better for working people like ourselves. Hope I don't have to use an estate agent again but would 100% recommend michael Poole
3/5
GoogleKind, helpful and efficient staff who where very accommodating throughout the process. Only caveat would be that as a first time buyer there where times when it seemed unclear as to what was happening and I felt that I had to call to get …
5/5
GoogleThank you Georgina for all you help. Sold house at auction and it was really quick. Proffesional, friendly, understanding, helpful...the list goes on. Very happy with the service. Thank you kindly.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly recommended, friendly professional staff.
5/5
Google2nd time I’ve dealt with Micheal Poole Middlesbrough and both times I have been highly impressed with the communication especially from Georgina and Connor! Very knowledgable and clear to see they work very hard to help close the deal to …
5/5
GoogleFirst time buyer; buying a property through Michael Poole but using independent mortgage broker and solicitors! …
5/5
GoogleI have been very happy with the service and staff in relation to the sale of my mums property. They are very friendly and approachable. The house was sold within 3 weeks, they kept me informed on feedback from viewers and when a sale was …
5/5
FacebookI just want to give a massive thanks to Vicki Phelps at Micheal Poole Nunthorpe! She and all the girls there made a stressful process a whole lot easier! Vicki was always at the end of the phone (or email) if I ever needed anything. I picked my keys up today and couldn’t be happier. Top service!
Agent replied · 21 March 2026
Your very very welcome xX
5/5
FacebookI just want to give a massive thanks to Vicki Phelps at Micheal Poole Nunthorpe! She and all the girls there made a stressful process a whole lot easier! Vicki was always at the end of the phone (or email) if I ever needed anything. I picked my keys up today and couldn’t be happier. Top service!
Agent replied
Your very very welcome xX
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent team offering a very professional service.
5/5
GoogleAbsolutely brilliant experience - wouldn't go anywhere else
5/5
GoogleAn exceptional group of professionals whose judgement and expertise were essential in guiding both the seller and the buyer through to a happy conclusion. Great team, great company. Thanks.
5/5
GoogleMichael Poole Yarm had my property advertised on Rightmove within two days of my instruction to sell, I had an offer of 98% of my asking price within 4 days of it being advertised. Contracts were exchanged 7 weeks later, you can't ask for any more than that!
5/5
GoogleGill was brilliant at guiding us through the stress of buying a house. We definitely feel lucky that we had her expertise and honest advice during the process.
5/5
FacebookThankyou Rachel and team for handling the sale of my home that is now sold professional service throughout 😀😀
5/5
FacebookWould highly recommend the Nunthorpe branch in particular Vicki, Claire and Victoria . Very helpful supportive and organised . Overall very professional.
5/5
GoogleExcellent service. After having our buyers pull out of the intial sale of our house. Sam at Michael Poole went above and beyond expectations so we didnt lose our dream home. She found us a new buyer within days. We couldnt ask for anything more. We have been kept up to date with progress regularly and and questions have been promptly answered. We only wish our solicitors were as efficient. We highly recommend Gill at the in house mortgage advice bureau at the Ingleby branch. Her help with getting the perfect mortgage is second to none. Thank you to you all. We sing all your praises to people thinking of selling their house. You are all amazing!
5/5
GoogleJust completed house sale with Michael Poole. Absolutely fantastic service, support and advice from Jill, Ashley and Francesca. Lovely ladies and a great team, was a pleasure doing business, look forward to dealing with you all again in the future.
5/5
FacebookA friendly reliable service nothing was to much trouble and this was from selling our property and purchasing our new home. A huge thanks to the staff in the Nunthorpe office especially vicki Phelps ��
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,268 reviews rated 4.7 out of 5, followed by Billingham with 1,128.
Where are the Michael Poole offices?
The 12 Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Eston: 129 High Street, Eston, Middlesbrough, TS6 9JD
- Guisborough: 10 Chaloner Street, Guisborough, TS14 6QD
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Middlesbrough (64-66 Borough Road): 64-66 Borough Road, Middlesbrough, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Stockton: High Street, Stockton, TS18 1SP
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
- Yarm (59 High Street): 59 High Street, Yarm, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards, Billingham won Platinum, Ingleby Barwick won Gold and two more branches won awards.
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