Michael Poole estate agents in Ingleby Barwick, Billingham, Redcar and 7 more

Thank you for your great review! We're delighted to hear that Sprift has helped save you valuable research time and made your day-to-day work more efficient. Thank you for your recommendation and for taking the time to share your experience. Kindest regards, Ellie Wilson Head of Customer Experience

Thank you for your fantastic review! We're thrilled to hear you're seeing such great ROI from Sprift and finding the reports clear, transparent, and valuable. Your kind words about both the platform and our team mean a lot to us. Thank you for your support! Kindest regards, Ellie Wilson Head of Customer Experience

Hi Alex, We have looked into your comments to see if we could find anything that we did incorrectly so we could offer to correct that; but in this case we can’t find any fault on our part. In your review, you refer to giving us your card details for a free trial, you also say we charged you a year in advance. These things are both true Alex, however: - The reason you would have given us your card details was because after the first month of your trial, your trial would have converted into a paid subscription (unless you cancelled it) - The reason we charged you a year in advance was that you choose the option to pay a year in advance which came with a significant discount, which is why you chose it. - Additionally, from your correspondence with our team Alex, you told us that you no longer have access to the email address you used to register with us and did not update your contact details, so you would not have seen any messages that we would have sent you about your account. You will find that all companies that ask for your card details at the beginning of a free trial are asking because at the end of the free trial the subscription will become a paid subscription (hence the request for card details). Additionally, in these trials, the responsibility lies with the customer to cancel the subscription before the trial period ends and the paid period starts (i.e. this is standard business practice, not just Sprift practice, e.g. Netflix). I would also like to address your comment about the quality of our tools. We work with a passion to build the tools that give our subscribers the edge, so we find your comments about our software being too basic are simply untrue. Alex, we have the most comprehensive property comparable tool in the UK and we have the most successful agents and agencies across the UK subscribed to our platform, these people would not use us if we did not provide incredible value (we are in fact 90% cheaper than the monthly subscription price of our key competitor). Again I understand you did not get the resolution that you wanted when you contacted us, but saying our systems are not good is a very unfair to our team who work incredibly hard. Alex, we care about our community and want to see everyone who uses Sprift get great value. We are sorry you did not feel you did, but we genuinely do not feel it was a fault of our company, or our software and as such would appreciate you removing this review which we think is unfair to the great people who work here. Thank you Alex

Thank you so much for your amazing review! Saving you hours of preparation time is exactly what we set out to do and an A+++ on the reports is high praise indeed! Kindest regards, Ellie Wilson Head of Customer Experience

Thank you so much for the lovely review! It's brilliant to hear Sprift has been enhancing your valuation presentations since last year - that's exactly where we want it to make a difference. There's lots coming down the line that we think you'll love, all designed to help you win more business. Watch this space! Kindest regards, Ellie Wilson Head of Customer Experience Head of Customer Experience

Thank you so much for the wonderful review! It's brilliant to hear that Sprift is helping you win instructions and that your clients are loving it too. That's exactly what we hope for. Kindest regards, Ellie Wilson Head of Customer Experience

Thank you so much for taking the time to leave such a thoughtful review! It's brilliant to hear Sprift is proving it's worth at both stages, val prep and conversion. Having the data all in one place is exactly what we set out to deliver, so it's lovely to know it's landing that way. Kindest regards, Ellie Wilson Head of Customer Experience

Thank you so much for the wonderful review! It's brilliant to hear that Sprift is helping you stand out from other local agents before you've even stepped through the door - that's exactly the edge we want to give you. Lots more evolution to come, and we think you'll love what's next. Kindest regards, Ellie Wilson Head of Customer Experience