Trusted Agent profile · Greater London and Hertfordshire
Verified
★★★★★
6,348 reviews across 13 offices and 4 platforms
Martyn Gerrard has 13 offices, in Muswell Hill, Finchley Central, Crouch End, East Finchley (two offices), North Finchley, Whetstone, Barnet, Kentish Town, Mill Hill, Finchley, Southgate and Hendon (Greater London and Hertfordshire). Together they have 6,348 reviews on four platforms, rated 4.7 out of 5 overall.
3,617
Reviews on Google
All 13 offices
5
Reviews on Facebook
Business-wide
907
Reviews on View Agents
All 13 offices
1,819
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ...Read all 198 from sellers
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ...Read all 220 from buyers
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ...Read all 166 from landlords
I had to leave my Flat within 3 weeks and was desperate to find something nice in my area. Eva constantly called me with suggestions and even set up a meeting ...Read all 215 from tenants
Martyn Gerrard's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotRental amount negotiations
Worked with Jessica on negotiating a new rental amount with my tenants. Jessica was professional and knowledgeable and an updated amount was agreed swiftly with the tenants.
That is great news, we love Jessica, thank you for your review.
5/5
TrustpilotMatthew and Sheriaz were a dream to…
Matthew and Sheriaz were a dream to work with in renting my house . Efficient courteous and human! So refreshing to have this approach to a business . They both helped resolve issues way beyond their brief and that is what makes the stand out service . A 10 year relationship with MG that keeps on going . Well done guys and well done MG . And a big big thank you.
Thank you for your review Martha, we are so glad to have been working with you for the last 10 years, here is to another 10!
5/5
GoogleHad the most amazing experience with Martyn Gerrard Agency. We were lucky to have Vanessa as our estate agent as she went above and beyond to make sure we had the smoothest transition into our new place. We had a contract in within a week of our house viewing which is incredible especially with how the property market is at the moment. Overall 10/10 experience, would highly recommend!
We're ecstatic to hear about your amazing experience with Martyn Gerrard! Thank you for sharing your feedback.
5/5
GoogleGreat service from Paula throughout the property viewing process. She was friendly, professional, and very helpful. Everything was explained clearly, and the viewing went smoothly. Thank you for your excellent support!
Thank you, Sivaransan! I am delighted I was able to assist with your viewing. Paula 😊 …
5/5
GoogleI went to view a property in Carshalton and Ceejay handled the viewing. He was friendly, informative, and punctual, making the whole experience smooth and positive. I’d definitely recommend Ceejay to anyone looking to buy in Carshalton.
Thanks, Olivia, I really appreciate your thoughtful review. I’m thrilled I was able to provide a positive and informative viewing experience, and I look forward to working with you to help find your dream home! Ceejay :)
5/5
GooglePaula was on time and helpful for our viewing. Sharing accurate information and with a positive, welcoming attitude. She also listened to our needs and proactively recommended other properties that might suit afterwards.
Thank you so much, Emma! I'm pleased you had a positive experience and I look forward to assisting you in the future. Paula 😊 …
5/5
GoogleAlice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!
Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.
1/5
TrustpilotSophie Wilkins in the Finchley office…
Sophie Wilkins in the Finchley office is incredibly rude! The guys at the Ally Pally office are great.
5/5
GoogleI just found a flat through Martyn Gerrard, and the whole experience was great. Wayne Ellis made everything incredibly seamless and easy for us. I had a ton of questions along the way, but Wayne answered every single one without hesitation. He was professional, super helpful, and literally guided us through the entire process from start to finish. Moving can be so stressful, but Wayne made it feel like a breeze. Thank you
We are delighted to hear about your positive experience with Wayne Ellis. Thank you for your review.
5/5
GoogleJust sold through Martyn Gerrard who were great. Fiona in particular was friendly, supportive and never rattled, whatever twist or turn came up in the process. Very hardworking, highly professional and highly recommended.
Your feedback is incredibly valuable. We greatly appreciate your positive review of our services. Thank you for choosing Martyn Gerrard.
5/5
TrustpilotGreat communication and service
I bought my Dartmouth Park flat through MG 20 years ago, then later rented it out through them. More recently they handles a successful sale. Great service throughout - thank you Maria!
Thank you for your amazing review, Brian! Full circle moment!
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Mittio during my letting process. He was professional, approachable, and genuinely understanding of my current financial situation. Rather than simply dismissing my circumstances, he took the time to listen and worked with me to find a suitable solution.
Thank you for your great review!
5/5
TrustpilotDream home
Yasmin and Zlat were great at securing the property we wanted. Team has always been very friendly and helpful.
We are glad you had a positive experience with Yasmin and Zlat! Thank you for the positive review.
5/5
TrustpilotGabriela Makes Property Management Stress-Free
Gabriela is clear, organised and charming to deal with. Kind, courteous and professional she makes property management look effortless (it isn't!). She leads her team really well and we are grateful.
Thank you for your glowing review!
5/5
GoogleVery easy to deal with and really helpful, considering I was a first time buyer.
Thank you for your lovely review. We're so pleased to hear that you found the process easy and helpful, especially as a first-time buyer. It was a pleasure assisting you, and we wish you all the best in your new home.
5/5
TrustpilotGreat Landlord Service - Jessica Haynes
Dealing with Jessica Haynes for my rental property in East Finchley. Very happy with Jessica’s professionalism, her responses are prompt and well balanced, she was communicative and explained things very clearly.
Thank you for your review!
5/5
TrustpilotAfina really kept the process moving
Afina really kept the process moving. She’s very proactive which is what you need in these processes.
Thank you for taking the time to leave us a review.
5/5
TrustpilotMartyn Gerrard service review
Jessica Haynes Marla has been my liaison person with my tenant. She is always on the ball, listens and, if possible, adapts to my requests. Martyn Gerrard are a friendly, helpful estate agency. I am always confident when I speak to them that they will help as much as they can.
Thank you for your lovely review!
1/5
TrustpilotLack of Transparency and Hidden Charges
My experience with Martyn Gerrard has been extremely frustrating and unacceptable.
Good afternoon We are sorry to see your comments. Unfortunately, we don't recognise your user name, so we can't verify if it's a genuine review. If you can come back to us with some details, such as the name you used when we dealt with you, we can investigate what's happened and see if we can put things right.
5/5
GoogleJordan was so helpful, friendly and professional throughout the entire process. I definitely feel that I’m in safe hands with churchods.
Thank you for your kind review Amy. Wishing you all the best in your new home!
5/5
GoogleSale completion day ! What a breath of fresh air - agents that answer emails and the phone. Kept me updated throughout. Can’t thank Paul and the team enough for all your help. Good bye house
5/5
TrustpilotAn expert service with Zak Martin
We been dealing with a gentleman called Zak Martin. I found him to be thoroughly professional and a pleasure to deal with. He found exactly the type of flat my mother is looking for and is handling the negotiations expertly.
Thank you so much for your review.
5/5
GoogleExcellent. Professional and courteous. They assisted through thr whole purchase and we would definitely use them again. Thank you
Thank you so much, Naomi, for your fantastic 5‑star review. We’re delighted you chose Webbers Estate Agents Barnstaple and that you found our team professional, courteous and supportive throughout the whole purchase. Our Barnstaple, North Devon branch takes real pride in guiding clients through every step of the buying process, so it’s great to hear that we were able to assist you from start to finish and make the experience a positive one. Your kind feedback reinforces why so many people trust Webbers Barnstaple estate agents when looking at houses for sale in Barnstaple and navigating property sales in North Devon. Thank you again for your recommendation. If you ever need advice in the future, whether you’re looking to sell your home in Barnstaple or make your next move, we’d be very happy to help. Best wishes, Matt Davey Local Director, Webbers Barnstaple
5/5
GoogleGabriella and Andreas were highly professional efficient and kept us informed at all times. They worked hard were punctual and overall did a great job on the sale of our home
Thank you for your review, Oscar. We are thrilled to hear that Gabriella and Andreas provided professional and efficient service during the sale of your home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Martyn Gerrard has 6,348 reviews across its 13 offices, rated 4.7 out of 5 overall: 3,617 on Google, 5 on Facebook, 907 on View Agents, 1,819 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Martyn Gerrard are counted once, not once per office.
Muswell Hill has the most, with 2,317 reviews rated 4.7 out of 5, followed by Finchley Central with 2,052.
The 13 Martyn Gerrard offices, by town:
198 reviews from sellers, rated 4.9 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."
220 reviews from buyers, rated 4.9 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."
215 reviews from tenants, rated 4.9 out of 5 on average. For example, Ella wrote: "I had to leave my Flat within 3 weeks and was desperate to find something nice in my area. Eva constantly called me with suggestions and even set up a meeting ..."
Yes. In The Trusted Agent 2026 awards: Martyn Gerrard, Muswell Hill won Trusted Agent.
