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Martyn Gerrard reviews

4.7

★★★★★ Excellent

6,348 reviews across 13 offices and 4 platforms

www.martyngerrard.co.uk

Martyn Gerrard has 6,348 reviews across 13 offices (Muswell Hill, Finchley Central, Crouch End, East Finchley, East Finchley, North Finchley, Whetstone, Barnet, Kentish Town, Mill Hill, Finchley, Southgate and Hendon) and four platforms, rated 4.7 out of 5 overall. Martyn Gerrard Muswell Hill has the most, 2,317. Checked 9 October 2026.

Google logo

4.7 / 5

3,617

Reviews on Google

All 13 offices

Facebook logo

4.2 / 5

5

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

907

Reviews on View Agents

All 13 offices

Trustpilot logo

1,819

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Martyn Gerrard's 13 offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Martyn Gerrard. Each award is assessed separately from the review sites.

Latest reviews from every Martyn Gerrard office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Ralph, Sheriaz and the team

Ralph, Sheriaz and the team at Martyn Gerrard are absolutely fabulous and go above and beyond to make sure every aspect of the service was perfect. They have exceptional knowledge of the local area and of the flat I was renting out so prospective tenants were fully informed. Complete transparency throughout and regular feedback ensured I was fully informed as well. I've used Martyn Gerrard for years, trust them completely and wouldn't fo any where else. They are the best!

Stella · 24 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Thank you so much for your wonderful review and for your continued trust in Martyn Gerrard over the years. Ralph, Sheriaz and the team will be delighted to hear your kind words. We’re especially pleased that our local knowledge, regular communication and transparent approach made the letting process such a positive experience. It’s always our aim to ensure our clients feel fully informed and supported throughout. Thank you again for your loyalty and recommendation. We really appreciate it and look forward to working with you again in the future!

5/5

Trustpilot

The whole process of renting my flat wrnt very smoothly

The whole process of renting my flat went very smoothly and Daniel made everything easy for me, he was very helpful and has a nice friendly manner.

CustomerJo · 23 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear that the whole process of renting your flat went so smoothly and that Daniel made everything easy for you. We’ll be sure to pass your kind words on to him. Thank you for choosing Martyn Gerrard, and we look forward to helping you again in the future!

5/5

Trustpilot

Daniel provided excellent service

Daniel was excellent and in particular took time to understand our unusual situation and particular needs and thereby provide god suggestions. We was also very flexible in his timings, fitting with our restricted availability. Thank you!

Carl · 22 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Thank you for your lovely review. We’re delighted to hear that Daniel took the time to understand your individual circumstances and was able to offer helpful suggestions tailored to your needs. It’s also great to know that his flexibility helped make the process easier around your availability. We’ll be sure to pass on your kind words to Daniel. Thank you for choosing Martyn Gerrard!

5/5

Trustpilot

We had an excellent experience with MG…

We had an excellent experience with MG during the sale of our flat. They sourced a buyer before the listing went live in a challenging market and brought a lot of momentum to a complicated onward chain. A particular shout out to Maria, whose tenacity and urgency were instrumental in navigating the excruciating final hurdles and getting it all over the line. Solid advice throughout from and experienced team.

Ben · 21 September 2026 · Martyn Gerrard Muswell Hill

Agent replied · 1 July 2023

Thank you for such a wonderful review. We’re so pleased the team could support you throughout your sale and help get everything successfully over the line. Maria will be delighted with the special mention, we’ll make sure your lovely feedback is passed on to her. Thank you for putting your trust in Martyn Gerrard, and we wish you all the very best for the future!

5/5

Trustpilot

Complicated sale of shared ownership flat

Annie Clarke, Maria Morar and colleagues at Martyn Gerrard were very professional in handing a complicated sale of my shared ownership flat which involved consecutive staircasing and sale. From the first meeting I was given useful documentation for how the process would work and examples of similar sales completed by Martyn Gerrard. There was great communication throughout, from letting me know when viewings were happening to help with chasing solicitors and the housing association in the final stages. They kept me updated with new information and were calm throughout and good at soothing my anxieties when needed!

C · 21 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Thank you for taking the time to leave such a thoughtful review. We’re so pleased Annie, Maria and the team were able to guide and support you throughout your sale and make a complex process feel more manageable. Your kind words mean a great deal to us, and we’ll make sure they’re shared with everyone involved. Thank you for trusting Martyn Gerrard and for your recommendation, we really appreciate it!

1/5

Trustpilot

This review relates to our experience at 53 Halliwick Rd and is NOT a reflection of the professionalism of the letting agency and its staff

0stars, An extremely stressful and costly tenancy at this maisonette Halliwick Road, Muswell hill.

Paulo · 19 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Thank you for your review and for your positive comments about Gabriela, who worked closely with everyone involved to try to resolve the concerns raised. We are sorry to hear how significantly the noise affected your experience at the property. From the information available to us at the time, we did not understand the disturbance to be at the level you have described. The previous tenants had remained at the property for several years and renewed their tenancy, so there was nothing to suggest to us that the issue was of this extent. Had we understood the position differently, we would have made this clear to all prospective tenants in writing, as we have done with the new tenants after your tenancy ended. As managing agents, we will always do what we can to help with concerns of this nature, although we cannot control the day to day behaviour of neighbouring occupiers. We are sorry that the property was not the right fit for you and wish you all the best for the future.

5/5

Trustpilot

Matthew and Amelia have been brilliant…

Matthew and Amelia have been brilliant whilst we’ve been looking for a property to rent. We saw the property with Matthew, who answered any questions we had and progressed things really quickly from there! They’re super friendly, and we feel in very safe hands! Thanks so much for all your help.

Lily · 17 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Thank you for your lovely feedback! We’re so pleased you’ve had such a positive experience with Matthew and Amelia. We’ll be sure to pass your kind words on to them both. It’s great to know you’ve felt well looked after throughout your property search. Thank you for choosing Martyn Gerrard, and we wish you all the best in your new home!

5/5

Trustpilot

Excellent experience renting London property

I rented my property in London with Martyn Gerrard for 8 years and was very satisfied with the service. Thanks to Anthony Spittle who oversaw renting the property through 3 or 4 different tenants over the years, always managing to secure good tenants and very good contractual arrangements for me, whilst maintaining excellent communication with me throughout.

Oliver · 17 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Thank you for your kind review and for choosing Martyn Gerrard for so many years. It’s wonderful to hear that you’ve consistently received such a high level of service throughout your time with us. We’ll be sure to share your lovely feedback with Anthony, who will be delighted to know how much you’ve valued his support. Thank you again for your continued trust in Martyn Gerrard!

5/5

Trustpilot

Outstanding service from Harrison!

Jude · 16 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Thank you for your fantastic feedback! We’re delighted Harrison was able to help you find the right property and make your experience with our Whetstone team such a positive one. We’ll make sure your kind words are passed on to him. Thank you for choosing Martyn Gerrard, and we hope you’ll be very happy in your new home!

5/5

Trustpilot

Martyn Gerrard’s letting process

Martyn Gerrard’s letting process is a very well thought through and an efficient one. As a result to the renters rights bill, the process of letting and renting has become even more uncertain and leaves room for misinterpretations. The Martyn Gerrard process is fair and upfront for tenants and landlords. It eliminates large areas of potential confusion and possible conflict and serves both tenants and landlords very well.

Tom · 15 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Tom, your review is appreciated. We are thrilled to hear that you found Martyn Gerrard's letting process fair and upfront for both tenants and landlords. Thank you for sharing your experience.

5/5

Trustpilot

Excellent service

Gabriella and Jay were fantastic throughout the process of our purchase - very communicative and supportive. Would highly recommend Martyn Gerrard

Lydia · 15 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Lydia, thanks for taking the time to share your feedback. We are glad to hear that Gabriella and Jay provided excellent service throughout your purchase process.

5/5

Trustpilot

⭐⭐⭐⭐⭐

Anaab · 11 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Anaab, thank you for sharing your experience with Mittio. We appreciate your positive feedback and recommendation.

5/5

Trustpilot

Amazing experience

I approached the agency and the response I got was very efficient and quick then others. Secondly they helped me through out the procees by remaining in touch and guiding me every step which i found very helpful. I specifically wanted to mention Mr. Mittio Mohammadian who is really nice person and i wish for him bright future.

Marina · 11 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Marina, we're ecstatic to hear about your amazing experience with us. Thank you for mentioning Mittio; we appreciate your kind words.

5/5

Trustpilot

I recently rented a house through…

I recently rented a house through Martyn Gerrard and the whole process went very smoothly. Mittio was very helpful, professional and responsive throughout, making everything straightforward and stress-free. I’m very happy with the service and would definitely recommend them. Thank you for all your help!

Mohamed · 11 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Mohamed, we're pleased you had a smooth experience renting through Martyn Gerrard. Thank you immensely for recommending us!

5/5

Trustpilot

Kardine was kind polite and very helpful

Kardine was very helpful, polite, and kind. She was prompt in dealing with all our queries.

Anonymous · 10 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

We are utterly delighted to hear about your positive experience with Kardine. Thank you for sharing your feedback.

4/5

Trustpilot

Great experience with Martyn Gerrard

Great experience with Martyn Gerrard. Ralph has always been very helpful, professional and easy to communicate with. Whenever I’ve needed assistance, he has been responsive and made sure everything was dealt with efficiently. Really appreciate his help and would definitely recommend him.

Marius · 7 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Marius, thanks for sharing your great experience with Martyn Gerrard. We appreciate your feedback.

5/5

Trustpilot

An amazing selling experience

An amazing experience selling a property through the North Finchley team. Professional, helpful, down-to-earth, proactive, creative, team approach.

Alison · 4 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Alison, thank you immensely for sharing your amazing selling experience with our North Finchley team. We're ecstatic to hear about the professional, helpful and proactive service you received.

5/5

Trustpilot

Great experience dealing with Alex!

Had a great experience dealing with Alex at Martyn Gerrard. His communication was excellent, and he is always professional, helpful and responsive. He made my experience very pleasant. Highly recommend!

Jay · 3 September 2026 · Martyn Gerrard Muswell Hill

Agent replied · 1 July 2023

Hi Jay, we are honoured to hear about your great experience dealing with Alex. Thank you for recommending us!

5/5

Trustpilot

Purchasing a house

Benjy at Martin Gerrard East Finchley assisted us in finding and purchasing our house. He took the time to understand what we were looking for and shared relevant properties with us. He was very communicative and accessible throughout the process, and reassured us as first time buyers throughout the journey.

Sasha · 3 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Sasha, we appreciate your positive experience with Benjy. Thank you for sharing your journey of purchasing a house with us.

5/5

Trustpilot

Had a great experience dealing with Muhammad

Had a great experience dealing with Muhammad recently on a letting in Kentish Town with Martin Gerrard. Muhammad was friendly and personable during our viewing, and had the answers to all our questions. Since then he’s been a great communicator, easy to get hold of over the phone, email and WhatsApp and has made every step of our process clear. Thank you Muhammad! Can’t wait to move in

Luca · 2 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Luca, we are glad we could provide you with a great experience. Thank you for your feedback.

5/5

Trustpilot

Extremely helpful and great service

Tyler and Hussain have been extremely helpful in assisting me with renting a flat with Martyn Gerrard. Super smooth experience and I have dealt with absolutely no complications. Quick responses to any queries I had and have ensured to keep me updated the entire way.

Sara · 1 September 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Sara, we genuinely appreciate your positive feedback! Thank you for sharing your experience with us.

5/5

Trustpilot

A truly positive experience

I approached Martyn Gerrard to view a property I'd seen on their website and was helped by the incredibly professional, knowledgeable and wise Fiona Murphy-Archetti. This began a journey which, as is often the way with property purchasing, was lengthy and unfamiliar to me, having not moved for twenty five years. Throughout, Fiona guided and advised me with expertise, patience and incredible kindness - it was extremely reassuring to be able to trust the integrity of the information I was being given and I couldn't recommend the experience that I received with Fiona more highly - thank you very much indeed.

Oldroyde · 27 August 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

We are elated to hear about your positive experience with Fiona. Thank you for sharing your journey with us.

5/5

Trustpilot

Fergus and Antonio were very helpful…

Fergus and Antonio were very helpful and sorted out the problem in our property. It took some time but finally solved it.

Sato · 26 August 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

We're overjoyed to hear that Fergus and Antonio were able to help you with the issue in your property. Thank you for sharing your experience with us.

5/5

Trustpilot

Harrison was extremely helpful

Harrison was extremely helpful throughout the whole process and a key reason we ended up renting the flat that we did.

Freddie · 26 August 2026 · Martyn Gerrard -Finchley Central

Agent replied · 25 September 2026

Hi Freddie, thank you immensely for your positive feedback. We deeply respect your experience with Harrison.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Martyn Gerrard

How many reviews does Martyn Gerrard have?

Martyn Gerrard has 6,348 reviews across its 13 offices, rated 4.7 out of 5 overall: 3,617 on Google, 5 on Facebook, 907 on View Agents, 1,819 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Martyn Gerrard office has the most reviews?

Martyn Gerrard Muswell Hill has the most, with 2,317 reviews rated 4.7 out of 5, followed by Martyn Gerrard -Finchley Central with 2,052.

Where are Martyn Gerrard's offices?

Martyn Gerrard Muswell Hill, 300 Muswell Hill Broadway N10 2QR; Martyn Gerrard -Finchley Central, 365 Regents Park Road N3 1DE; Martyn Gerrard, 45 The Broadway N8 8DT; Martyn Gerrard, 66/68 High Road N2 9PP; Martyn Gerrard Commercial, 146 High Road N2 9ED; Martyn Gerrard, 773 High Road N12 8JY; Martyn Gerrard, 1286 High Road N20 9HH; Martyn Gerrard, 4 Exchange Buildings, High Street EN5 5SY; Martyn Gerrard, 304 Kentish Town Road NW5 2TH; Martyn Gerrard, 109 The Broadway NW7 3TG; Martyn Gerrard Lettings and Block management, Martyn Gerrard House, 197 Ballards Lane N3 1LP; Martyn Gerrard, 85 Chase Side N14 5BU; Martyn Gerrard, 59 Brent Street NW4 2EA.

What do sellers say about Martyn Gerrard?

198 reviews from sellers, rated 4.9 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."

What do buyers say about Martyn Gerrard?

220 reviews from buyers, rated 4.9 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."

What do landlords say about Martyn Gerrard?

166 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."

What do tenants say about Martyn Gerrard?

215 reviews from tenants, rated 4.9 out of 5 on average. For example, Ella wrote: "I had to leave my Flat within 3 weeks and was desperate to find something nice in my area. Eva constantly called me with suggestions and even set up a meeting ..."

Has Martyn Gerrard won any awards?

Yes. In The Trusted Agent 2026 awards: Martyn Gerrard, Muswell Hill won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.