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Martyn Gerrard reviews

4.8

★★★★★ Excellent

294 reviews across 2 platforms

304 Kentish Town Road, Kentish Town NW5 2TH

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Martyn Gerrard's Kentish Town office at 304 Kentish Town Road is rated 4.8 out of 5 across 294 reviews on two platforms, including 207 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

207

Reviews on Google

This office

View Agents logo

4.9 / 5

87

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Kentish Town

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.

Reviews

Every review we hold for the Kentish Town office, from every platform, shown as written. First names only.

5/5

Google

I have just completed the sale of my 2 bed flat in kentish town with Martyn Gerrard. I have to say without the focus, determination and inventiveness of Annie, Maria & Tom I would not be in this position. Prior to Martyn Gerrard, the flat was on the market with 2 different estate agents who, despite many viewings, did not present any credible offers. All three of the above were always on may case, were easy to contact and struck the right balance between keeping me in the loop and not overloading me. I would recommend Annie, Maria & Tom to anyone who would seek my opinion .

Omar · 1 August 2026

Agent replied · 22 August 2026

Thank you for sharing your feedback!

5/5

Google

Superb work from the Martyn Gerrard team! Maria was clear and professional throughout, without being overbearing. She gave us unbiased information, but supported us when making difficult decisions and really helped us push things over the line. Thanks to Annie and Tom as well, who were both equally fantastic. We're incredibly happy with all their service.

Chris · 15 August 2026

Agent replied · 22 August 2026

Thank you for taking the time to share your experience with us. We appreciate your kind words and are thrilled to hear that you are incredibly happy with our service.

5/5

Google

Annie and her team were very professional, transparent and honest throughout the process of listing our flat for sale with them. We had had a bad experience with another agent before switching to Martyn Gerrard and we really noticed the difference in how we were treated and how they worked with us. Useful feedback was given after every viewing and we really felt like they were on our side and trying to get the best outcome for us (and not just push us to sell as quickly as possible to get them their commission). I would definitely use Martyn Gerrard again.

Alexander · 20 January 2026

Agent replied · 20 March 2026

Thank you for your review. We're delighted Annie and our team provided the professional, transparent service you deserved after your previous experience.

5/5

Google

Its taken me too long to write this review, which i've been feeling guilty abouy as we had a brilliant experience selling our flat with MG last year. The sales team (Anna, Maria and Tom) came recommended from a friend and were fantastic. They made sure they understood what would work for us, were great communicators and got an excellent offer agreed very quickly. They also ensured we met a slightly challenging deadline for the sale. I wouldn't hestitate to recommend them.

Anna · 20 February 2026

Agent replied · 20 March 2026

Thank you for your kind words about our sales team at Martyn Gerrard Kentish Town Estate Agents. We're glad to hear about your positive experience selling your flat with us.

5/5

Google

Cem has work tirelessly to find us a buyer. for our 1 bedroom flat. Since September he has found us 2 buyers. The first buyer unfortunately pulled out because our solicitors were slow to answer queries but immediately Cem was on it and found us a cash buyer in a difficult market. He was able to negotiate a good price and has been really supportive with all queries we have had. Cem has a great and unassuming manner and goes out of his way to help. His communication has been exemplary at all times. We have been really appreciative of his support and guidance in what can be a stressful process. He has frequently provided advice to us on our onward purchase and this has been a great help.

Alex · 31 March 2023

Agent replied · 29 July 2023

Dear Alex. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Kentish Town office wishes you the best of luck and looks forward to working with you again in the future.

5/5

Google

“Working with Anthony was fantastic! He was always patient, helpful, and very professional. I’m really grateful for his support and would definitely recommend him

Yasha · 2 October 2025

Agent replied · 31 December 2025

We deeply cherish your feedback about Anthony's patient and professional support. Grateful you had such a fantastic experience with our team.

5/5

Google

We’ve had a great experience with Maria when looking for a flat so far. She is professional, polite and helpful - she is responsive and remembers what we’re looking for and only sends relevant properties (unlike some other agents, either sending whatever or trying to push people into buying something unsuitable). I would really recommend Maria!

Kat · 22 April 2025

5/5

Google

I am delighted to work with Maria Morar who's helping me find a property to purchase. Maria has been amazingly helpful, conducting exemplary viewings, answering all my questions, providing comparison flats, suggesting home improvements, suggesting properties that are a good fit for my search criteria and supporting me in general in my search. Thank you, Maria!

Diana · 22 April 2025

1/5

Google

I am writing this review to express my concern at the way I have been treated during interview stage. I have now been invited on 3 separate occasions by a recruiter working on behalf of Martyn Gerrard for an initial interview with Shelly Baker ( HR Manager), however each time I was given hours notice that it would need to be rescheduled without any consideration of my time or efforts going into prepare for the conversation. On the 4th time I declined to go further with the process. Details: The first time I was booked in for interview was 12/04/2024 at 13:30. On that day the recruiter called to ask me if I could change the time of the interview to 14:30, due the fact that Shelly was delayed by another appointment, which I agreed on as these things can happen. At 14:00 the recruiter called me again on behalf of Shelly, to inform me that she could not make it. I was asked to move the interview to Monday 15th April at 13:00. I agreed to do so, as I was very interested in the role and the company, particularly as Martyn Gerrard seemed to take pride in investing in people and supporting them throughout their career. On Monday 15th April at 9:30, the recruiter called on behalf of Shelly to cancel the interview appointment and ask to reschedule. This would have been the 4th time. At this point I felt I was treated extremely unprofessionally and made me question if this is the way that Maryn Gerrard conducts business and treats external clients, how would they treat staff once they had signed the contract? I have informed the recruiter that I am not interested in pursing anymore the process, as I did not feel that I was treated professionally or with any respect. I'm writing this review to express my disappointment in the way the "HR Manager" has conducted the interview process and I hope that someone within the organisation will pick this review up and address it accordingly.

Daniele · 22 April 2024

5/5

Google

I contacted Martyn Gerrard after seeing an ad online and was amazed how courteous, professional and effecient Vince was in handling my query. He sloted me in to view the flat on a Friday afternoon, literally hours after I called and was very accommodating to my need to do the viewing at 5.30pm, post finishing work and allowing time to travel up to North London. I was very impressed with how Vince dealt with the viewing, the offer process and the documentation. I highly recommend Vince and his team at Martyn Gerrard!

Brendan · 31 October 2023

5/5

Google

We had an amazing home buying experience with the fantastic Maria Morar. She had up to date knowledge on the property right to the T and did not hesitate to share it with us. I would absolutely recommend Maria whether you are buying …

Sharmila · 22 April 2025

5/5

Google

Tom Cucifix was a true delight to work with. He is professional, knowledgeable, honest, and pragmatic. He’s a great negotiator, and we really trusted him. He’s also a good bloke! We hope very much to do business with him again at some point.

Paul · 28 February 2025

5/5

Google

Annie Clarke and Tyrell were brilliant and a great help during what was a really difficult and prolonged buying process. Loads of intricate issues kept cropping up and a few people kept trying to cause problems. Fortunately Martyn Gerrard remained positive and supportive throughout and the sale eventually went through. They went the extra mile when it mattered. That’s why I really do recommend them.

Jon · 20 February 2024

5/5

Google

Very good company, have the best team members! Recommend Vince is a very good guy the best service ever help me a lot with all the process and references, was everything quick and clear ! Thank you

Steven · 22 April 2025

5/5

Google

I would really recommend Annie and the Martyrn Gerrard Kentish Town team for selling my flat locally in Tufnell Park recently! Annie and team did the many viewings to ensure my flat reached over the asking price and then was particularly supportive when some additional challenges with the lease on my flat arose following accepting my buyer's offer when they raised some requests to change wording. Annie was professional, efficient and tenacious and was able to step up to know and understand issues that would otherwise be dealt with by solicitors. I would recommend Annie and team without hesitation, thank you so much!

Ciara · 1 December 2022

1/5

Google

Horrible estate agency that practise gazumping. There is no point in buying a property with them as your offer is never secure. They will only gaslight you and extort as much money as they can.

Rachita · 30 November 2023

Agent replied · 30 December 2023

We are really sorry you have had this experience. Estate Agents are required by law to inform the owner of ALL bids made on their property, even if this is after they have accepted an offer. This is what happened here. A potential buyer who had seen the property before your offer was accepted, came in with an offer which we had to inform the owner about. Ultimately it is the owners decision and we have to follow their instructions. Again we are sorry that this happened.

5/5

Google

I’ve been working with Angela from Martyn Gerrard for a while now and can’t say anything negative. She is very organised and responsive every time I contact her, and a pleasure to deal with!

Charlie · 1 November 2025

Agent replied · 20 March 2026

Thank you for your wonderful feedback about Angela.

5/5

Google

Thank you so much to Annie and Mark at Martyn Gerrard Kentish Town to provide me lots of supports in property search, viewings, and purchase. Long words for short - they have very good contact and swift replies, and they have absolutely good knowledge for the area. It took me only a week to have the viewing done, offer negotiated&accepted and mortgage approved. Efficent! And I finally got the keys of my new home yesterday! PS: The first property I was trying to purchase was unfortunately rejected by lender after nearly 2 month into the process. If Annie and Mark didn't recommened this current property to me (even before the ad was posted), I would be nearly homeless by now.

冯胡刚 · 1 November 2022

5/5

Google

Excellent all round service from this branch. I’ve working with Anthony on a number of occasions and found his knowledge of the area and buy to let market second to none, highly recommended.

Richard · 1 November 2025

Agent replied · 31 December 2025

Thank you for your review. Delighted Anthony's area knowledge and buy to let expertise exceeded expectations. We appreciate your recommendation.

5/5

Google

Genuinely couldn't have asked for a better estate agent. Mark, Annie and the team have been absolute legends throughout the whole process of selling our flat. Friendly, hard working, experienced and honest, they've pulled it (and me!) back from the brink on numerous occasions. Price and marketing advice was spot on, and the lengths they've gone to to keep the sale on track has been really impressive. PLEASE don't think of using another estate agent if your selling your property, it's not worth the risk!

Emily · 2 October 2022

5/5

Google

Thank you to the team at Martyn Gerrard Kentish Town (Mark, Martin, Annie) who worked tirelessly to get me a great outcome on the sale of my flat and the purchase of another property. There were delays due to circumstances beyond our/their control but they remained professional, dedicated and responsive throughout. Nothing was a hassle to them and the level of service was exceptional. Martyn Gerrard Kentish Town is definitely head and shoulders above the rest with great knowledge and reach of the local area. It was a pleasure working with them and I felt that I was in safe hands.

Joyce · 29 July 2022

5/5

Google

I used to let my flat through Martyn Gerrard whilst I was abroad. In the time Anthony was responsible for my property the flat was never empty & we never had any issues.

Vin · 22 April 2025

5/5

Google

We’ve just completed the purchase of our flat with Martyn Gerrard estate agent before our deadline in such a busy time. Martin was exceptional and professional. Throughout the whole process Martin has been accessible and responsive. He’s been on top of things and whenever there’s any delay in the process or any question he acts on it promptly by clarifying things from both sides’ seller and buyer. He gives clear answers or directs me to the right person. I’m sure without him the process will not be as smooth and speedy. Thank you, Martin your service was much appreciated! I had such a positive experience with Martyn Gerrard I would recommend them.PositiveResponsiveness, Professionalism

Serena · 22 June 2022

5/5

Google

The level of service from Martyn Gerrard, and Annie in particular, is exceptional. MG sold our flat in Kentish Town and helped us through some set backs along the way, always remaining calm, reassuring, ethical and professional. From the outset, the service from Martyn Gerrard came across as personal and realistic. Keatons overpriced the flat which put us off immediately, and Martyn Gerrard priced quite close to the final sale price - they clearly understand the market well and have built good relationships with buyers who are looking in the area. The marketing material was exceptional, with a stunning 3D video tour which I am sure helped during Covid. The communication was also very good, with Annie checking that viewing times were suitable, and obviously being considerate of my home working constraints, and the needs of the neighbours in the building. Finally, Annie really shone during setbacks - she has a calm, rational approach, and used her experience of similar situations to reassure us of the pathways forward. With support from Annie and Mark, we were reassured we could get past these problems, and we did! They were clearly transparent with us and potential buyers, and that was the key to our sale. I would not hesitate to recommend Martyn Gerrard to anyone selling or buying in Kentish Town.PositiveResponsiveness, Quality, Professionalism, Value

Vijay · 22 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard

How many reviews does Martyn Gerrard have?

Martyn Gerrard's Kentish Town office has 294 reviews across two platforms: 207 on Google, 87 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Martyn Gerrard's rating?

Martyn Gerrard is rated 4.8 out of 5 across all 294 reviews, and 4.8 out of 5 on Google from 207 reviews, checked 9 October 2026.

What do sellers say about Martyn Gerrard?

15 reviews from sellers, rated 5.0 out of 5 on average. For example, Hannah wrote: "I purchased my flat through Martyn Gerrard around 7 years ago and had no hesitation in using them when I recently sold my property. Martin has been incredibly ..."

What do buyers say about Martyn Gerrard?

14 reviews from buyers, rated 4.9 out of 5 on average. For example, Christopher wrote: "We bought our first property a couple of months ago and experienced Martyn Gerrard as a very good local alternative to all the major players. Martin was very ..."

What do landlords say about Martyn Gerrard?

18 reviews from landlords, rated 4.9 out of 5 on average. For example, Joceline wrote: "Demitris was nothing but professional, kind and on top of his game. Would highly recommend him. MG have found me 2 sets off incredible tenants, The last couple ..."

What do tenants say about Martyn Gerrard?

36 reviews from tenants, rated 4.9 out of 5 on average. For example, Sofie wrote: "Christian was very helpful when we moved into our new flat. He kept us informed throughout the process, and he even helped us phrase terms of our offer which we ..."

Where is Martyn Gerrard's Kentish Town office?

Martyn Gerrard, 304 Kentish Town Road, Kentish Town NW5 2TH.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.