Every review we hold for the North Finchley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFatmir is an outstanding estate agent and a credit to Martyn Gerrard. He understood exactly what we were after and found us a property so quickly that ticked all of our boxes. We’re very grateful to how much he supported us through the process, especially as first time buyers when we weren’t sure what was going on. He was so responsive and went above and beyond to make sure we completed as soon as possible. Thank you Fatmir!
Alex · 22 December 2025
Agent replied · 13 April 2026
Thank you for your review. We're grateful Fatmir provided outstanding support as first time buyers and found your perfect property quickly.
★★★★★ 5/5
GoogleI recently bought my new house through Martyn Gerrard and I couldn’t be happier. This was a very challenging chain but I felt like Fatmir Dedei has kept me up to date and managed it with honesty and fairness. I have heard from other parties above the chain that he was the main conduit throughout the process and I am sure the transactions would not have happened without his support. When we thought the transaction would fall through, Fatmir was practical and helped me consider a plan B while still working to enable completion within the chain. I appreciated also Fatmir being able to seek support from Martyn Gerrard’s directors who have promptly stepped in at key moments of the negotiations. Thank you Martyn Gerrard’s team for your professionalism, transparency and mostly kindness in helping my partner and I navigate this big life moment.
Giovanna · 22 October 2025
Agent replied · 13 April 2026
Thank you for sharing your experience with Fatmir and our team. Delighted we helped navigate your challenging chain successfully.
★★★★★ 5/5
GoogleThe Finchley office dealt with our sale. They were competitively priced. Their service was excellent. They were straightforward to deal with and always kept us informed. Fatmir, Craig and Claudia handled the sale of our house impeccably. I would recommend their service.
Peter · 15 August 2026
Agent replied · 22 August 2026
We are pleased to hear about your positive experience with our North Finchley team. Thank you for recommending our service.
★★★★★ 5/5
GoogleWe worked with Nick Robinson for our house purchase and had a really good experience. Nick was instrumental during the price negotiation, demonstrating excellent skills in mediating between us and the seller. He communicated clearly and promptly throughout the process, making everything much smoother. He also kindly arranged an additional property viewing to address some of our concerns, which we really appreciated.
During Nick’s leave, his colleague Andreas Papazacharia was equally supportive and responsive, ensuring there were no delays. Overall, the rest of the team at this branch was also very helpful. We highly recommend their services!
Ming · 22 August 2025
Agent replied · 13 April 2026
Hi Ming, thank you for leaving a great review of our Sales Team. We hope you will be very happy in your new home!
★★★★★ 5/5
GoogleI had my first ever property viewing today and I was lucky enough to have it with Fatmir. He was so friendly, funny and above all, knowledgeable. I left the viewing with a much better idea of both the market and the area. Thank you so much Fatmir!
Alex · 11 April 2026
Agent replied · 13 April 2026
Your review is appreciated. We're glad to hear that Fatmir provided you with a great viewing experience. Thank you for sharing your feedback!
★★★★★ 5/5
GoogleI'm an agent of 25 years experience across various parts of the UK. I recently dealt with Fatmir Dedei in an aftersales capacity and have been very impressed with his knowledge and tenacity in progressing a sale. Fatmir' s updates enabled us other agents in the chain to hold our sales together long enough to achieve exchange of contracts. Thanks for your help
Edward · 22 October 2025
Agent replied · 13 April 2026
We are privileged to hear about Fatmir's knowledge and tenacity. Thank you for recognising his expertise in progressing your sale.
★★★★★ 5/5
GoogleNick and Craig from the North Finchley branch went above and beyond with helping us purchase our first home. Our main contact was Nick who was always quick to respond and kept the wheels moving. I felt that he was very honest and up front with us from the start and his warm/down to earth personality put me at ease. Thank you Nick
Ash · 13 October 2025
Agent replied · 13 April 2026
We deeply cherish your feedback about Nick and Craig. Thrilled they made your first home purchase smooth and welcoming.
★★★★★ 5/5
GoogleCraig is a gentleman, honest, knowledgeable
And fair
For an agent to turn down placing a property on his portfolio and then to spare time to review possibly other way forwards is a breath of fresh air from the tails about estate agents
I would have no fears in recommending him to others
Trevor · 13 October 2025
Agent replied · 13 April 2026
Thank you immensely for recommending Craig. His honest, knowledgeable approach and willingness to help truly reflects our values.
★★★★★ 5/5
GoogleWhen we were looking to sell our flat in North Finchley, we invited representatives from three different real estate agencies to come round and advise us on what kind of service they could offer and how much we could approximately expect if a sale was completed.
Craig Thompkins from Martyn Gerrard made by far and away the best impression. Now, with the sale completed and contracts exchanged, he has shown how well he knows the market, because he got exactly the amount he predicted he would!
I can highly recommend him and Martyn Gerrard, you will be in excellent hands.
Elliot · 28 October 2024
Agent replied · 11 November 2024
Hi Elliot, thank you for taking the time to leave a second great review!
★★★★★ 5/5
GoogleI used Martyn Gerrard, North Finchley when selling my house. I was very impressed with their professionalism and service. Everyone i dealt with, especially Fatmir and Nick were always there whenever I needed questions answered and were in constant contact with me keeping me updated while the sale process was taking place. I was really surprised how quickly we went from putting the house on the market to actually finding a buyer, about 20 days. Have used other estate agents in the past and can honestly say Martyn Gerrard have been the best. I highly recommend them if you plan to sell your house.
Zak · 22 October 2025
★★★★★ 5/5
GoogleI dealt with Nick from the North Finchley branch for the purchase of my first home. He provided a very friendly yet professional service throughout the entire process. Nick was always prompt in addressing all my queries and questions, making the experience smooth and stress free. Highly recommend!
Jacob · 13 October 2025
Agent replied · 13 April 2026
Thank you immensely for recommending Nick and our North Finchley branch. We're honored your first home purchase was smooth and stress-free.
★★★★★ 5/5
GoogleWe sold our flat last year with Martyn Gerrard and found them to be helpful, professional and knowledgable about the area and market. Thank you, Craig and team!
Georgina · 13 March 2026
Agent replied · 13 April 2026
We are privileged to have been able to assist you in selling your flat. Thank you for sharing your positive experience with Martyn Gerrard.
★★★★★ 5/5
GoogleFatmir was extremely helpful throughout the whole process. He kept me updated, explained everything clearly, and made what could have been a stressful situation feel easy. His professionalism really stands out. Really grateful for his support.
Gillzino · 29 December 2025
Agent replied · 28 January 2026
Thank you for sharing your feedback about Fatmir. We're grateful his professionalism and clear communication made your experience smooth and stress-free.
★★★★★ 5/5
GoogleFrom start to finish, Fatmir has been absolutely exceptional. His enthusiasm during the very first viewing set the tone, it's rare to come across someone so genuinely passionate and engaging.
Throughout the entire process, Fatmir was always on hand, professional, reassuring, friendly, and constantly kept us updated. He went above and beyond at every step, making what could have been a stressful purchase feel completely smooth and manageable.
We honestly can’t say enough good things his dedication and genuine care made all the difference. Fatmir is a true asset to Martyn Gerrard, Finchley and deserves every recognition for the outstanding service he provides. A big thank you!
Highly recommend!
Roulla · 22 August 2025
★★★★★ 5/5
GoogleMartyn Gerrard are active in London. Craig the Sales Director valued our property and showed great knowledge of the area
Martyn Gerrard have integrated tech systems and within 24 hours had empirical data to support Craig’s valuation and give us confidence in the process.
Paul · 22 August 2025
Agent replied · 13 April 2026
Your positive feedback about Craig's knowledge and our tech systems means everything to us. Thank you for trusting us.
★★★★★ 5/5
GoogleWe instructed Martyn Gerrard North Finchley and were extremely pleased with the service. The team, Yasmin, Zlat and Jatin, were consistently professional, very prompt, and clearly knew the local market inside out.
They were fairly priced for the service, gave excellent advice at every step of the way, and showed real creativity and out-of-the-box thinking, which is both unique and refreshing in this industry.
We couldn’t recommend the team more highly.
EALPCC · 28 January 2026
Agent replied · 23 June 2026
We're glad to hear that you had a positive experience with our team. Thank you for sharing your feedback.
★★★★★ 5/5
GoogleStand out estate agency!! I reached out to a few agents about selling my flat in North London, including Craig from Martyn Gerrard Estate Agents. From our very first conversation, Craig was absolutely fantastic, he stood out in every way …
Tonya · 22 August 2025
Agent replied · 22 August 2026
Hi Tonya, thank you for your lovely review of our Sales Team and our Lettings Team!
★★★★★ 5/5
GoogleWe have been very impressed by the way our offer was handled swiftly and how things progressed quickly. Ben at Martyn Gerrard took great care and attention when showing us around the property at both viewings. He was great to deal with - very helpful, professional and efficient. He managed to keep both us and his client happy, going above and beyond to help reassure both parties whilst we navigated a tricky process with our sale. We love our new house and would highly recommend Ben Power to take care of a sale or purchase.
Charlotte · 23 October 2023
Agent replied
Dear Charlotte. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.
We wish you the best of luck with your move.
★★★★★ 5/5
GoogleSpoke to Fatmir a couple times on my property search and I am confident he will find me my next place!
Bobbie · 29 December 2025
Agent replied · 28 January 2026
Thank you for your confidence in Fatmir! We're excited to help you find your perfect next place.
★★★★★ 5/5
GoogleHave worked with Martyn Gerard’s commercial and residential in various branches and have to say, pretty impressed all round.
Craig Thompkins in particular we found to be straight forward, upfront and honest. No games, helpful and available. Recommended a cracking lawyer (Ushi from Layzells) who moved things along swiftly. Any time there were minor bumps in the road he jumped in to help smooth them over.
Buying a property should be an arduous and stressful process, but with these guys it was pretty pain free. Thank you again Martyn Gerrard
Eleanor · 15 July 2023
Agent replied · 29 July 2023
Dear Eleanor, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 1/5
GoogleHad a great initial experience with Martin Gerrard , however , following on from signing our tenancy agreement, we were signed up to multiple things which we did not give consent for , going as far as providing our contact details to Octopus energy who tried to request my bank details and informing the water suppliers that our landlady ( who we live with) has moved out which was not the case. This brought stress to my landlady and ourselves who are first time renters, my landlady has health issues and also lives in the property with us and received calls requesting our tenancy agreement making it seem as if us the tenants that had made this request when we had no involvement/ wasn’t aware our details were shared this way. Our agreement is bills included, we would have no reason to source this privately. This is completely unnecessary and an unacceptable use of our data and has just left a bad taste in our mouths overall.
Aniya · 23 May 2026
★★★★★ 5/5
GoogleFatmir is a pleasure to deal with when organising viewings and showing us around!
Adelina · 29 December 2025
Agent replied · 28 January 2026
We are delighted to hear Fatmir made your viewings such a positive experience. Thank you for the wonderful feedback!
★★★★★ 5/5
GoogleNick Robinson was absolutely fantastic in his communication and went above and beyond to help complete the deal! He’s incredibly engaging and creates a personal connection, which is crucial given the significant amount of money involved in …
Anand · 13 April 2025
Agent replied · 13 April 2026
Hi Anand, thank you for your great review and sharing your positive experience!
★★★★★ 5/5
GoogleCraig and his team were extremely helpful and professional. We can't praise them highly enough. We would definitely use them again in the future.
Gyula · 10 August 2025
Agent replied · 13 April 2026
Thank you for your kind words about Craig and his team. We're delighted you had such a positive experience.
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