20 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsMartyn Gerrard at their best
I would like to compliment Kastro at Martyn Gerrard, I have worked with the marketing department of this agent with regards to sponsorship of St Johns School for 5 or 6 years and knew they were a dedicated bunch already and Kastro has delivered when he said he would, so for that I thank you.
The sale was made at £5k above top valuation and with buyers that were motivated to complete within a very tight deadline. Kastro kept that chain going when individual time frames were continually moving.
Thank you for all your help and I would certainly recommend MG to anyone in North London.
Maxine · 2 February 2017
★★★★★ 5/5
View AgentsKyri Ayed
I couldn't have asked for a better service from Martyn Gerrard and Kyri. Like many others, my sale didn't run smoothly but Kyri was there every step of the way pushing on my behalf and supporting the sale. It was invaluable to have someone in this stressful process on my side staying clam and being proactive. He went above and beyond his role as an estate agent. My recommendation couldn't come any higher.
Sarah · 23 October 2017
★★★★★ 5/5
View AgentsExcellent Service
I approached Craig Thomkins of Martyn Gerrard for some advice about selling my house. Craig was very professional. He responded immediately, providing me with a very realistic valuation and a list of comparable properties in the area which he had sold recently and which supported his valuation. This is not the first time that I have asked Craig for advice and I have always found him to be extremely approachable and helpful
Derek · 24 November 2017
★★★★★ 5/5
View AgentsAsked for advice about value of property
We have a property in Finchley, which is currently rented, and we asked for a valuation with a view to selling at the end of the tenancy in July 2018. Craig immediately went and viewed the property and gave us an initial valuation which he then backed up with details of similar properties that he had recently sold in the area. This helped me to feel confident about his valuation.
Derek · 24 October 2017
★★★★★ 1/5
View AgentsAmateur service, need handholding through the process
I appointed Martyn Gerrard to sell my property as initially they seemed very professional but upon instructing them the service was extremely poor. I experienced many issues such as: not being able to do viewings and either just not doing them and missing the selling opportunity or asking me to do them instead, forgetting I had an alarm, incorrect particulars, booking viewings for the wrong house, surprisingly limited knowledge of the local area. In addition Martyn Gerrard provide you the email of the owner for if you experience issues. I emailed him and my email just got forwarded to my contact at Martyn Gerrard so it seems that providing you with the owners details is just marketing.
Alex · 8 July 2017
Agent replied · 10 July 2017
Good morning Alex,
Thank you for taking the time to leave us some feedback. I can see that things obviously did not go as you expected and I have followed this up with Craig who informs me that our sales director was involved with you property and in fact the mutual agreement to terminate the contract early was discussed and agreed by him.
You raise some good points and I will be looking into these further to see what extra training can be provided to make sure we provide our exceptional service to all our customer and clients.
Your email did infact go to our managing director Simon Gerrard who then asked our sales director to get involved. I hope you can appreciate that this was the correct process, Rather than him coming back to you directly without knowing all the facts of the sale and what was going on.
★★★★★ 5/5
View AgentsDedicated and hardworking agent
Stewart has been absolutely brilliant throughout the process of selling our flat! He has gone out of his way to make things progress as quickly and smoothly as possible, and has been a pleasure to work with. He is hands down the best estate agent I have come across, both in his friendly manner and in his excellent understanding of the property market.
Victoria · 9 October 2015
★★★★★ 5/5
View AgentsSale of two bed flat in Finchley N12
I have no hesitation in recommending Kyri and the team at MG in N12 and to be honest all the staff in the various branches who came to show potential buyers the flat. They treated my elderly mother with dignity and respect and did their best to keep us as up to date as possible with any relevant information.
Suzi · 20 October 2017
★★★★★ 5/5
View AgentsA very happy seller
Thank you to all at Martyn Gerrard North Finchley and a name check to Craig, Kastro and especially big thanks to Kyri who facilitated the sale with patience and understanding from start to finish.
I would apply recommend these guys to anyone considering selling their house. They are straight up and keep you informed.
Very happy customer.
Mary · 13 June 2017
★★★★★ 5/5
View AgentsKyri Ayed is truly First Class!:
I have dealt with quite a few estate agents in my time but non no where near as professional as Kyri.
He is always polite, very efficient and extremely helpful.
Kyri Ayed is an asset to Martyn Gerrard.
MAKE SURE you look after him before he is head hunted by one of your competitors.
Mehran · 6 June 2017
★★★★★ 5/5
View AgentsGreat job of selling our home
We had a great experience with Martyn Gerrard.
From a realistic valuation - to a good flow of interest with respect to times we said we couldn't offer viewings - through to a successful sale.
Kastro was always easy to get hold of and did a great job of getting the sale through.
Jonathan · 8 February 2018
★★★★★ 5/5
View AgentsCraig's advice got us the best price for our property
We sold our flat in North Finchley with Craig following a friend's recommendation. His advice on how we achieve the best price was invaluable, suggesting we wait for our tenants to vacate proved to be exactly the right call. No hesitation in recommending him to others.
Adrian · 29 September 2015
★★★★★ 5/5
View Agentsreview of agent
Kastro David was a good agent for me.
He got that I am a 'no bullshit' type of guy and he treated me in the way.
The communication was succinct and to the point.
i appreciated that and it meant our negotiations were smooth.
Pod · 5 March 2017
★★★★★ 5/5
View AgentsWhen the going gets tough...
My sale was going nowhere - bogged down in the chain from hell. The office I had registered with had given up on me and my little house. I was passed from agent to agent and office to office. Weeks turned into months.. Until I landed with Kyri Ayed. Suddenly it all changed, Kyri believes in helping the client. He believes in communicating with the client. He believes in bashing away at obstacles until they crumble. And - above all - he delivers and gets the job done. He's the best estate agent I have ever dealt with.
What more can I say?
Ben · 5 September 2017
★★★★★ 5/5
View AgentsTenacious to the end!
Craig and Stewart made a great team in helping us sell our flat, always returning calls and dealing with things in a straightforward way. We'd definitely recommend them.
Abby · 14 August 2015
★★★★★ 5/5
View AgentsQuick, efficent and responsive service from Martyn Gerrard
Martyn Gerrard found a well-qualified buyer for our property. Kyri Ayed, the Assistant Manager at North Finchley then proceeded to ensure that all parties in the chain were kept up to date with the transaction and he chased for detail whenever it was needed to keep things on track. We are very happy to recommend Martyn Gerrard.
Sam · 2 May 2017
★★★★★ 5/5
View Agents10 Frederick's Place
Craig is amazingly kind and helpful
Jacek · 20 December 2017
★★★★★ 5/5
View AgentsEfficient and positive results achived sale.
Potentially problematic sale was progressed by Stewart. He was constantly chasing solicitors (well mine mostly). Positive attitude to sale in comparison to previous agents. has progressed matter quickly to exchange.
Generally very helpful and organised. Very fast reply to emails and messages.. Can not fault.
Norman · 17 October 2015
★★★★★ 5/5
View Agents5 star service
Stewart so so helpfull made my stresfull & long selling process easy, he was so supportive and always easy to reach, great communication, definetly 5 star agency with great agent!
Filiz · 25 August 2015
★★★★★ 5/5
View AgentsAgent managing sale of my property
Great agent.
Kept me informed of progress from viewings through to sale. Quick to action and respond to requests. Made the whole process hassle free.
Nick · 29 November 2017
★★★★★ 5/5
View AgentsThis is a test
This is a test as many people are unable to leave me a review.
Craig · 7 November 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
