5/5
Thanks Gergana for taking me for the view. She is on time and understanable! And the view is very efficient as well.
Agent replied · 22 August 2026
Hi Anna, thank you for the 5 stars, we hope our Lettings Team help you find your new home!

Trusted Agent profile · North Finchley, Greater London
Verified
★★★★★
432 reviews across 2 platforms
773 High Road, North Finchley, Greater London, N12 8JY
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in North Finchley, Greater London, at 773 High Road, is rated 4.5 out of 5 across 432 reviews on two platforms, including 325 Google reviews rated 4.3.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I would like to compliment Kastro at Martyn Gerrard, I have worked with the marketing department of this agent with regards to sponsorship of St Johns School ...Read all 20 from sellers
We recently completed our purchase through Kyri and he worked tirelessly to try to progress matters via both our conveyancer and the sellers' solicitor. Despite ...Read all 21 from buyers
I have been extremely impressed with the service received from Andrew and Laurence in relation to the letting of my flat. They promptly organised the letting of ...Read all 17 from landlords
Rayan is just simply a great helpful guy and he extended great service to us. He surely knows what a customer service really means. He is a fast observer and ...Read all 27 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Every review we hold for the North Finchley office, from every platform, shown as written. First names only.
5/5
Thanks Gergana for taking me for the view. She is on time and understanable! And the view is very efficient as well.
Hi Anna, thank you for the 5 stars, we hope our Lettings Team help you find your new home!
1/5
Charge a lot but totally ignore you when you try to contact. Only a solicitor seemed to get a response. Sadly represent the negative stereotypes of the property industry - just glad I no longer need to deal with them. Edit - Martyn Gerrard was my freeholder for 10 years. At least received a response to the review but denying responsibility fairly standard!
Good morning Mr Turner. We are a little confused by your review. We only have one Michael Turner on our database who we dealt with back in 2020 and don't appear to have had any contact since, so it seems this might be a fake review. If it is genuine could you please let us know what we have 'charged a lot' for, so we can look into the circumstances and give a proper response.
5/5
At short notice I required a valuation - just a valuation - of my house. Craig came very promptly and provided one the next morning. I was very impressed by MG’s outstanding response and am indeed more than happy to recommend MG’s customer and professional services.
5/5
I'm very satisfied with this agency and would definitely recommend it. Everything went smoothly with the viewing and the registration process. They are fast and efficient. They have a user friendly website to upload all the required documents with the help of an AI chatbot. I thank for Gergana all the fantastic support throughout the whole process. She was very supportive and always answered our queries. If you want quality service, they are the best choice! Most importantly: we love our new home :)
5/5
Ben was excellent throughout the valuation process. Communication prior to the survey was attentive, honest, and accommodating. At the survey, he was superb and really provided value, with great recommendations for what we could do to increase our enjoyment of the house with future development. I will look to get the same great service shown in the valuation, as and when we come to sell this property. Brand advocate created!
Dear Jermaine. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our North Finchley office wishes you the best of luck and looks forward to working with you again in the future.
5/5
Gergana has been lovely, she showed us around the property and advised us accordingly. She kept time as well
Hi Joan, thank you for your 5 stars and we're pleased to hear our Lettings Team looked after you!
5/5
I had an excellent experience with Martyn Gerard North Finchley, thanks to Gergana. She was incredibly clear in her communication and very easy to deal with throughout the process. She sent timely reminders for viewings and even added another flat viewing on the same day when it became available, showing great flexibility. Gergana was accommodating when I was running 10 minutes late and followed up promptly after the viewing. She truly understood my concerns regarding the property and ensured everything was perfect. Additionally, her colleague who showed me the flats was very friendly, explaining everything in detail and with honesty. The professionalism and friendliness of the team made the entire experience seamless. Thank you, Gergana, and the Martyn Gerard North Finchley team!
5/5
I recently had the pleasure of purchasing my new home through Martyn Gerrard's North Finchley branch, and I couldn't be happier with the experience. From start to finish, the service was exceptional. Ben, Fatmir, and Craig went above and beyond to ensure the process was smooth and stress-free. Ben's expertise and dedication were evident in every interaction; he always kept me informed and was quick to address any concerns I had. Craig's friendly and professional demeanor made the entire process enjoyable. The team at Martyn Gerrard's North Finchley branch truly exceeded my expectations. Their professionalism, knowledge, and genuine care for their clients set them apart. I highly recommend them to anyone looking to buy a home. Thank you, Ben, Fatmir, and Craig, for making this experience so positive and memorable!
5/5
Absolute pleasure to have worked with Ben, Craig, Fatmir and the team. They helped me a great deal and have always been available and helpful and gave valuable advice. I am now very much looking forward to my new place... Thank you!
Hi Thomas, thank you for your positive review of our Sales Team. We hope you will be very happy in your new home!
5/5
Polite, nice and friendly people at whetstone brunch. They helped us to get through the process step by step. Always warm welcome and positive energy.
We're delighted to hear about your positive experience at our Whetstone branch. Thank you for sharing your feedback with us.
5/5
This is the second property I've sold through Martyn Gerrard. Craig and Ben at the North Finchley office are great. Everything went through smoothly, even during this difficult market, with mortgage rates being high, and buyers a bit thin on the ground. It's sometimes difficult to get through to people on the phone, but worth the effort. I will certainly use Martyn Gerrard again.
Dear Markin, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our North Finchley office wishes you the best of luck and looks forward to working with you again in the future.
5/5
My partner Fara and I recently had the pleasure to book a view and pass our reference check for an amazing flat in north London. Everything went smoothly and it was thanks to miss Gergana. She was very helpful, available to answer our questions and doubts even on her day off. She kept us updated with every step of the process and was sure we had all we needed to start this new journey in this new amazing home. I will recommend this agency, as so far is one of the best, and in particular I hope you will be in the care of Gergana. Thank you again so much for helping us finding our dream home.
5/5
A great thank you to Fatmir for finding us our true family home!! Very fast and reliable and always available when we needed him!
Hi Nick, thank you for your great review of our Sales Team, particularly Fatmir!
5/5
Huge thanks to Craig and Ben at Martyn Gerrard North Finchley. We were ready to throw in the towel on our house purchase after our original lender decided they didn't want to offer us a mortgage on the property we loved. If we had been dealing with a less experienced/determined/resourceful estate agent, that would have very much been that. Luckily for us, the guys at Martyn Gerrard weren’t prepared to be beaten that easily and had the gumption (and contacts?) to push for a better result. And it worked. We found a new lender and got the house (of our dreams).
5/5
I would like to say a big thank you to Craig and Fatmir who were kind,supportive and very helpful . I would highly recommend them.
Hi Robert, thank you for your recommendation of our Sales Team.
5/5
When it came to selling my one bed flat, Ben and Fatmir at Martyn Gerrard North Finchley were definitely the right choice. From the moment they took on the listing, I knew I was in good hands. The valuation was the only realistic one we received, and their communication was top-notch as they kept me updated every step of the way. They went above and beyond to market my property effectively and attract potential buyers. Thanks to their hard work and dedication, my flat sold quickly, which in the current climate is a testament to their knowledge and expertise. We were also able to consult Ben for advice along the way on the properties we were interested in buying. They were always extremely professional, knowledgeable, and courteous throughout the entire process. I couldn't have asked for a better team to handle the sale of my property. Ben and Fatmir truly exceeded all expectations, and I highly recommend them to anyone looking to sell their home in North Finchley.
5/5
Fatmir at Martyn Gerrard, was extremely friendly, polite and helpful. He understood the qualities that we were looking for and he went above and beyond to help us find our perfect family dream home. I would highly recommend him to family and friends.Thank you so much!
Thank you for your wonderful review! We're delighted Fatmir helped you find your perfect family home. Your recommendation means everything to us.
5/5
I felt escorted by guardian angels from start to finish. I just bought my home through Martyn Gerrard, North Finchley. Fatmir, Ben and Craig were supportive and informative beyond expectations, and helped achieved what I consider a truly fair deal for both seller and me. They soothed away tense moments rising from unexpected issues. Fatmir metaphorically held my hand through the bumps. His natural kindness and communicativeness, with Craig's confidence and experience were priceless in keeping the deal positive and moving forward to a happy conclusion.
5/5
As first time buyers, we were guided along perfectly by Fatmir. He was prompt, approachable and kept good connect with us and seller throughout the process. We are very grateful for his understanding, support and ensuring the deal was closed in a very short timeframe.
We are absolutely thrilled to hear about your positive experience with Fatmir. Thank you for trusting us as first-time buyers.
5/5
Last year, I unexpectedly had an issue with my tenant, which ended up lasting around 3 months. Not only was I extremely glad I listened to Martyn Gerrard's advice and took out landlord insurance, but more importantly, they handheld my case from start to finish. From dealing with solicitors, insurance groups and the tenants, they provided my with sound advice and guidance and led me through the tough times successfully. They provided clarity and the step by step process we needed to follow to resolve the issue. They resolved the situation for me and I was not left out of pocket at the end. It was a very stressful time for my family and im not sure I could have done this without them. A very special mention to Greg Tsuman, Andrew Eleftheriou and Paul Van Halle. As a result of Martyn Gerrard and especially these 3 individuals, I would not look at any other agent and will only continue to do business with them. Thank you!
Thank you for your kind words. It is rare that things go wrong, but when they do it is important to deal with the issues professionally and swiftly. I am pleased we could help. We are always here if you need any assistance.
5/5
Craig, Ben and Fatmir went the extra mile: the house was sold quickly and efficiently at full asking price. Thank you so very much Martyn Gerrard, I recommend this agency wholeheartedly. A special thanks to Ben for his clear way of explaining important points to me, to Fatmir for such professionalism from start to finish. And to Craig I’m grateful for everything, especially his compassion. Betty
5/5
Fatmir was really attentive and responsive. He was friendly and answered all the questions we had!
Hi Aarti, thank you for your great review of our Sales Team!
5/5
As a first time buyer, I felt very supported by Declan. My first ever flat viewing was with him and his friendly, positive manner was very reassuring. He was honest and always quick to respond to any questions I had, even when that involved viewing what probably felt like far too many properties! Craig had a similar approach when he conducted my second viewing at the property I ended up buying. He was honest, approachable and also answered questions I had from the point of putting in an offer to completing. Thanks for everything!
5/5
Gergana was absolutely lovely and was very friendly during the viewing. I definitely recommend going through Martyn Gerard if you’re looking to rent in London.
Hi Charlotte, thank you for your 5 stars, and it's good to hear our Lettings Team looked after you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martyn Gerrard's North Finchley office has 432 reviews across two platforms: 325 on Google, 107 on View Agents.
Martyn Gerrard North Finchley is rated 4.5 out of 5 across all 432 reviews, and 4.3 out of 5 on Google from 325 reviews.
20 reviews from sellers, rated 4.8 out of 5 on average. For example, Maxine wrote: "I would like to compliment Kastro at Martyn Gerrard, I have worked with the marketing department of this agent with regards to sponsorship of St Johns School ..."
21 reviews from buyers, rated 4.8 out of 5 on average. For example, Rebecca wrote: "We recently completed our purchase through Kyri and he worked tirelessly to try to progress matters via both our conveyancer and the sellers' solicitor. Despite ..."
17 reviews from landlords, rated 4.9 out of 5 on average. For example, Nora wrote: "I have been extremely impressed with the service received from Andrew and Laurence in relation to the letting of my flat. They promptly organised the letting of ..."
27 reviews from tenants, rated 4.8 out of 5 on average. For example, Deepak wrote: "Rayan is just simply a great helpful guy and he extended great service to us. He surely knows what a customer service really means. He is a fast observer and ..."
Martyn Gerrard North Finchley, 773 High Road, North Finchley, Greater London, N12 8JY.