Martyn Gerrard reviews

★★★★★ 5/5

Google

Everyone that helped pushed a transaction that completes 15th May and one that is very close to my heart, i thank you so so much. You really should be proud of being the way you are and in particular a big thank you to Kelly. You have been so amazing. I really hope I get the opportunity to work with you all again in the future. Wish all Estate Agents cared like you all did. All the best, from Kaz Solicitor :) xx

Kalwant · 14 May 2026

★★★★★ 5/5

Google

From the very beginning I had a good feeling about using this office. Phil was to the point and informative. He gave me what I thought was a honest appraisal of my property. During the process the staff were helpful and accommodating and willing to help with any questions I had . The entire process from start to completion was a smooth stress free experience. My property is officially sold on the 9th . Thank you for your help and support. I would recommend the Hornchurch office to anyone selling their property.

Ken · 2 April 2026

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I can’t recommend Neil and Kellie at the Hornchurch branch highly enough. They have been absolutely fantastic in helping me sell my house. From the very start, they’ve been friendly, approachable, and incredibly knowledgeable, always taking the time to explain everything clearly and keep me updated throughout the process. Their professionalism and dedication really stand out, and they’ve made what could have been a stressful experience feel smooth and well-managed. When other agents have been pushy HB have been the complete opposite. An excellent team and truly outstanding estate agents!

Emma · 2 March 2026

★★★★★ 5/5

Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.

Karen · 31 March 2026

★★★★★ 5/5

Google

Really happy with the service we received. We were originally selling with another company but we were not happy with the competency of the agents. When the sale fell through we were recommended Martyn Gerrard. Usman and James were available for questions and were clear in what the process was. They were reliable with getting viewings and providing advice and feedback. Overall very happy and would recommend

Symone · 4 April 2026

★★★★★ 5/5

Google

Had the pleasure of working with Kelly Workman on a purchase of one of my clients. Could not have been more delighted with the service. The transaction was a tricky one with one half of the chain being ready before the rest. Kelly kept a tricky first time buyer well managed simply through her kindness, courteousness and professionalism. She even went on to chase the chain and respond to concerns while she was out of office and on Holiday! Could not recommend more!

Ashen · 2 November 2025

★★★★★ 5/5

Google

We’ve had a really positive experience so far. Kellie and team have been transparent, professional, and incredibly reassuring, especially when we were feeling nervous during parts of the process. They’ve kept us well informed at every stage and have made what can be a stressful experience feel much more manageable. We really appreciate their support and guidance and would happily recommend them.

Ursula · 2 April 2026

★★★★★ 5/5

Google

From the very start, I knew I’d chosen the right estate agent. When Connor Davies came to value my home, his valuation was not only in line with what I felt it was worth, but also much more realistic than other agents who had undervalued it. Connor explained the whole process clearly, took fantastic photos, and even went out of his way to return on a sunnier day to capture the best possible shot of the house. I felt comfortable and confident with him in my home and knew he was the right person to sell it. Throughout the whole process, I’ve been supported by an incredible team, special thanks to Connor Davies, Lucy Lapland, Sophie Holder, Lindsay Braddick, Val Bolton, Mark, Michelle, and Josh. They stayed in regular contact, chased things up quickly, provided thorough feedback after viewings, and pushed the sale through as smoothly and efficiently as possible. I honestly cannot fault their professionalism, dedication, and kindness. If you’re looking to sell in North Devon, I wouldn’t recommend anyone else.

Lauren · 13 October 2025

★★★★★ 5/5

Google

We recently went through the letting process with Martyn Gerrard for a property they advertised and overall it has been a seamless process with our agent Irfan being a good example of what you want from a letting agent. Looking for rental properties in London is generally an absolutely horrendous experience and as a prospective tenant you often feel like you are being milked for every penny by a letting agent that also provides you the bare minimum in return. In our experience Irfan and Martyn Gerrard actually paid attention to our bio and used this to make sure the landlord felt like they were finding the perfect match for their property. At the same time the tendering process did not become a bidding war and was very fair. From this point onwards the paperwork and formalities post acceptance has been relatively straightforward. We are now two weeks post viewing the property and we are already all set to move in with everything completed, highlighting Martyn Gerrard's and Irfan's efficiency. The only part of the process which left my partner and I a little unsettled was naturally during the signing and payment of the deposit. The race to get the deposit paid to secure the property (despite paying a holding deposit) made us feel a little bit rushed when signing the tenancy agreement. For letting in London it seems like this is the nature of the beast and Martyn Gerrard make it easy with a very slick online process and good communication via WhatsApp but a little bit more handholding during the sensitive money and signing process would have made their service truly stand out compared to everyone else.

Mark · 4 October 2025

★★★★★ 5/5

Google

Ceejay and the team have been a great help from start to finish. Ceejay was always on top of our sale and the viewings that were happening and open to helping us out as much as he could. Very friendly, supportive and good at communicating progression of sale / viewings / general updates and advice on making our house more appealing to potential buyers. Definitely recommend.

Jonathan · 3 February 2026

★★★★★ 5/5

Google

I couldn’t recommend Martyn Gerrard but particularly Usman enough. Usman went above and beyond to make sure my house sale closed. I couldn’t have done it without him. He was incredible at communicating with me throughout the process. Best estate agents in Crouch End - would recommended to all!

Nicole · 2 May 2026

★★★★★ 5/5

Google

Martyn Gerrard were excellent and extremely professional, they marketed and sold our house. James was spot on with his valuation and both Usman and Treon kept us in the loop and nursed us through the whole process. I highly recommend using them to purchase or sell your property,

Rich · 1 May 2026

★★★★★ 5/5

Google

We bought our house in the 80’s from Martyn Gerrard and had a good experience so decided to use them again and we are glad we did. Treon helped and supported us through the whole process. He was at the end of the phone or email to answer any questions that we had. I fully recommend Martyn Gerrard and especially Treon as an estate agency and agent.

Eileen · 4 November 2025

★★★★★ 5/5

Google

We are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and tenants. When we speak with the tenants on the job, they always say how friendly Houseman are and easy to communicate with. It’s a shame I can’t give 6 stars! ⭐️ ⭐️ ⭐️⭐️⭐️⭐️

Arron · 25 August 2025

★★★★★ 5/5

Google

The Sales Team at Martyn Gerrard Crouch End were friendly, professional and honest - a pleasure to deal with. They got us through to the finish line after a quite a harrowing time with a different agent - can’t thank them enough.

Becci · 18 May 2026

★★★★★ 5/5

Google

Mark and his team looked after me so well throughout the whole process and I am very grateful. I would like to make a special mention however about Thomas, who was such an excellent support and showed nothing but kindness and patience …

Debs · 25 April 2026

★★★★★ 5/5

Google

I went to view a property in Carshalton and Ceejay handled the viewing. He was friendly, informative, and punctual, making the whole experience smooth and positive. I’d definitely recommend Ceejay to anyone looking to buy in Carshalton.

Olivia · 3 June 2026

★★★★★ 5/5

Google

Jordan has been incredibly helpful, friendly, proactive and reassuring throughout the entire process, including managing to resolve a potential issue to get our purchase over the line. Would definitely recommend. Thank you Jordan!

Charlotte · 23 June 2026

★★★★★ 5/5

Google

This is the second time I have used Martyn Gerrard in Crouch End . James And Usman helped me with an incredibly challenging buyer. They were calm and professional and managed to make the sale happen . Would use them again in a heartbeat .

Vicky · 23 March 2026

★★★★★ 5/5

Google

Emma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they responded immediately and sorted it. Even after we left the property, we requested an end of tenancy letter which was provided promptly. We are very thankful and wish all the very best. Thanks Emma and Raphael.

Vaibhav · 14 July 2025

★★★★★ 5/5

Google

Paula was on time and helpful for our viewing. Sharing accurate information and with a positive, welcoming attitude. She also listened to our needs and proactively recommended other properties that might suit afterwards.

Emma · 3 June 2026

★★★★★ 5/5

Google

Hilbery and Chaplin is the best Estate Agency in Essex. They successfully sold 8 properties for us in Romford, Gidea Park ,Forest Gate and Hornchurch during last few years and 3 recently in 2025. We are really appreciated their professionalism, market knowledge, efficient communication and patient approach’s to selling process. Thank you all and specially to Phil Day and Nicholas Chaplin!!!

Vitaliy · 2 October 2025

★★★★★ 5/5

Google

Great service from Paula throughout the property viewing process. She was friendly, professional, and very helpful. Everything was explained clearly, and the viewing went smoothly. Thank you for your excellent support!

Sivaransan · 3 June 2026

★★★★★ 5/5

Google

Very efficient and really helpful. Kelvin has been extremely informative on viewings which I have had and has gone out of his way to answer any queries. The office is prompt and helpful. Have no hesitation in recommending .

Vicky · 23 March 2026