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Martyn Gerrard reviews from tenants

4.9

★★★★★

31 reviews from tenants · all 857 reviews

45 The Broadway, Crouch End N8 8DT

31 reviews of Martyn Gerrard's Crouch End office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from tenants

31 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

A brilliant encounter

I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend had visited). In both of these instance, Lavinia was very helpful, courteous, and kind. It was a great pleasure to be assisted by her and I cant recommend her enough if you deal with Martin Gerrard's.

LM · 22 August 2017

Agent replied · 23 August 2017

Thank you for your feedback!

5/5

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Tenant

Professional, reliable, efficient and Friendly!

Despite there being more than a few issues with our move, Lavinia was able to help us overcome these. I am very grateful for all her help. I found her to be entirely reliable, thoroughly professional and above all friendly. I was sent all the information that I needed promptly and everything was explained very well. I would recommend Martyn Gerrard to anyone.

Daniel · 19 April 2017

Agent replied · 21 April 2017

Thank you Dan!

5/5

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Tenant

Excellent customer service

We had a great experience with MG after a long and drawn out exerpience with another local agency. Anthony was extremely helpful from start to finish, listening to our needs and he always found time to work around our difficult working hours. It was really a pleasure to deal with him. We will definately come back again if ever we need to find another rental accomodation in the area. We've highly recommended him and Martin Gerard to freinds & family.

Victoria · 20 May 2017

5/5

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Tenant

Anthony Spittle

Anthony is a charismatic gentleman that I had the pleasure to deal with. I have dealt with some crafty characters in the past from other companies but must say that Anthony is highly recommended and should be awarded for his efforts. From the beginning he listened to my requirements and matched exactly what I was looking for saving me time and money. He is an honest and professional guy who will go above and beyond and I can not recommend him enough. I never write reviews but felt compelled to do so with Anthony being such a star. Massive thank you Anthony, keep up the good work.

John · 15 March 2017

5/5

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Tenant

Helpful, professional and responsive

I was really impressed with the service at Martyn Gerrard's, I was fortunate to have Lavinia helping me through the process of finding somewhere to let. She was very helpful and always got back to me very quickly. There was none of the 'pushiness' that you sometimes associate with agents (at least from my previous experience!) just a very attentive, calm and friendly service. The whole process of finding somewhere to rent -and all the other bits of admin associated with it- was made so much easier and painless thanks to Lavinia's guidance and responsiveness. Would highly recommend Martyn Gerrard if looking to let in the area.

Rachael · 3 February 2017

4/5

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Tenant

Very professional and helpful service

I had the pleasure of dealing with Anthony Spittle at Martyn Gerrard at their Crouch End branch who was very helpful, professional and efficient in advising me and helping me with my new property I have let through them. He advised me not to wait as it was a very desirable property. He was very flexible and stayed late after office hours to meet me at the property on a Friday evening. I would recommend him and the branch.

Jonathan · 13 May 2016

5/5

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Tenant

Good quality professional service

I have rented for many years and other agents have been shoddy and not listened to what I wanted but offered me what they thought was right for me. From the outset, Anthony listened to what I had to say and helped me find a house that was exactly what I wanted. He was patient and professional throughout the process, which is exactly how it should be. I have already recommended him to others.

Richard · 18 September 2015

5/5

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Tenant

Lavinia and Martyn Gerrard have made my renting experience super easy

This has been my first time renting on my own, so I wasn't sure how all this process works. Lavinia has been resourceful and very helpful all way through the renting experience, and she is super friendly as well!!

Raquel · 30 July 2017

Agent replied · 31 July 2017

Thank you Raquel for your feedback!

5/5

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Tenant

Great service!!

Thanks to Lavinia everything went really well, she patiently explained every point of the process and answered all our questions. We felt comfortable with her from the first minute!

Diana · 22 June 2017

Agent replied · 26 June 2017

Thank you Diana for your feedback!

5/5

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Tenant

Great service

Lavinia has been really helpful in securing the rental property I was after. Great communication through every step of the process, everything was always very clear. Would definitely recommend.

Noe · 14 June 2017

Agent replied · 15 June 2017

Thanks Noe it was a pleasure work with you!

5/5

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Tenant

Fantastic service and well looked after

Andrew was helpful from the first moment we spoke to the agreement and contract signing of our tenancy. He handled all of our queries quickly and succinctly and guided us through the process cleanly and has going above and beyond for us. Andrew and the rest of the Martyn Gerrard team have provided fantastic service overall!

Calum · 1 June 2017

5/5

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Tenant

Great service

Lavinia was very helpful in our process of finding a new house and in making sure all the paperwork was done on time.

Clement · 14 June 2017

Agent replied · 15 June 2017

Thank you Clement for you lovely review!

5/5

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Tenant

Fantastic agent

Lavinia has been very helpful throughout the process. Despite her busy schedule, she is always quick to respond. Thank you Lavinia :)

Aman · 14 August 2017

Agent replied · 17 August 2017

Thanks Petra, was lovely dealing with you!

4/5

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Tenant

Generally good

Andrew was very helpful in assisting our payments / forms for the move. He knew how much we wanted to secure the apartment and facilitated everything smoothly for us. After the payments were made, there was an occasional dip in communication but otherwise he was brilliant and we got the apartment we sought.

Paul · 17 June 2015

5/5

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Tenant

Very helpful, always contactable

Anthony was very easy to get on with and was always available when needed. He took our needs into consideration and showed us the right flats in the right locations that suited what we were looking for. Would definitely recommend him to my friends looking in the area. NH

Nick · 22 March 2017

5/5

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Tenant

I have used Anthony and MG to rent in and around Crouch End for a number of years now. He is always honest and upfront with me in what can sometimes be a stressful process. I have happily recommended him to friends.

Nicholas · 9 March 2017

5/5

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Tenant

Dealing with Martyn Gerrard was a very pleasant experience. I'd like to thank Lavinia for considering all my requirements when looking for the property. She is very helpful and friendly and made this process very easy for me.

Francisco · 6 March 2017

5/5

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Tenant

Goes the extra mile

Lavinia was extremely helpful for myself and my partner in finding a flat. She completed the whole negotiation in 2 days and got us the flat that we wanted at a good price. Thanks Lavinia !

Ian · 13 November 2017

5/5

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Tenant

Wonderful, Friendly Serice

After viewing many properties with other agents in Crouch End we met Andrew at Martyn Gerrard. He showed us a great range of properties matching our criteria, they had a very impressive collection on their books. When we did find the perfect flat Andrew gave fantastic advice on how we should proceed and since then has kept us in the loop every step of the way. We couldn't have been happier with the friendly and professional service we received and cannot wait to move into our new flat.

Laurel · 15 November 2016

5/5

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Tenant

Quick turnaround

I was contacted by the agent following an online property search. Despite the property not being up on the website, I was invited to view the property. The initial arrangement fell through because the existing tenant did not turn up, but Martyn Gerrard arranged for a viewing later that week and I put down a holding deposit that day. The agent then guided me through the very easy and efficient paperwork phase and I was able to start my tenancy within a fortnight. I was very impressed with the service and speed with which my application was processed. I would highly recommend Martyn Gerrard to any prospective tenants.

Doominic · 15 July 2015

5/5

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Tenant

Lavinia is nice, efficient and reliable!

I had a very positive experience, everything went really smooth I would highly recommend Lavinia and I will definitely use Martyn Gerrard again!

Aice · 23 April 2017

5/5

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Tenant

A great service

Andrew was very helpful during our search for a place to rent and dealt with things professionally

David · 31 August 2017

5/5

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Tenant

Excellent service

Lavinia has been a pleasure to correspond with and meet while seeking a property to rent. Recommended!

Ben · 10 May 2017

5/5

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Tenant

Good service

Andrew has been friendly, professional and efficient. Not only that but a Spurs fan too...

KA · 22 June 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about Martyn Gerrard

What do tenants say about Martyn Gerrard?

31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.