Every review we hold for the Barnet office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleI recently sold a property through Martyn Gerrard and would like to thank both Bruvis Hiew and Kardine Richardson for their help throughout the process.
Whilst the transaction took longer than initially hoped, due to delays elsewhere in the conveyancing process, Bruvis and Kardine remained professional, responsive and easy to deal with. Communication was good, calls were returned promptly, and they were always willing to chase matters and provide updates when requested.
Bruvis in particular stayed calm and constructive throughout some challenging moments and worked hard to keep all parties focused on getting the sale over the line. Kardine was also very helpful during the early stages of the transaction and played an important role in securing the sale.
No property transaction is ever completely straightforward, but I always felt that both Bruvis and Kardine were acting in good faith and doing their best to move matters forward.
Many thanks to both of them and the wider Martyn Gerrard team.
Adam Β· 22 June 2026
Agent replied Β· 22 August 2026
We're thrilled to hear about your positive experience with Bruvis and Kardine. Thank you for sharing your feedback with us.
β
β
β
β
β
5/5
GoogleWe had a really positive experience buying our house with Martyn Gerard. From the very beginning, both Kardine & Bruvis were professional, approachable, and easy to deal with, which made what can often be a stressful process feel much more straightforward.
Communication was clear throughout, and we always felt kept in the loop at every stage of the purchase. Any questions we had were answered promptly, and nothing ever felt like too much trouble. The process was handled efficiently and with care, which gave us real confidence from start to finish.
Overall, we felt well supported and looked after, and we would happily recommend Martyn Gerard to anyone looking to buy a home. A smooth, transparent, and reassuring experience all round.
Rajeka Β· 13 January 2026
Agent replied Β· 13 April 2026
Thank you for sharing your positive experience. Delighted Kardine and Bruvis provided professional, clear communication throughout your home purchase.
β
β
β
β
β
5/5
GoogleExceptional Service - Head and Shoulders Above the Competition
After struggling with two previous estate agents who failed to sell my apartment, I decided to give Martyn Gerrard (Barnet) a try - and what a difference it made! From day one, the service provided by Bruvis and Kardine was absolutely outstanding.
Having experienced the frustration of poor marketing and lacklustre advice with my previous agents, I was genuinely impressed by the professional approach at Martyn Gerrard. The quality of advice I received was comprehensive and genuinely helpful - they took the time to understand my property and situation, providing valuable insights that the other agents had completely missed.
The marketing of my property was particularly impressive. Where my previous agents had produced basic, uninspiring materials, Martyn Gerrard created a marketing package that truly showcased my apartment's best features. The photography, descriptions, virtual tour, and overall presentation were head and shoulders above anything I'd experienced before.
Bruvis and Kardine demonstrated a level of professionalism, communication, and market knowledge that made the entire process so much smoother. They kept me informed every step of the way and provided honest, practical guidance throughout.
I cannot recommend Martyn Gerrard (Barnet) highly enough. If you're looking for an estate agent who will genuinely work for you and deliver results, look no further. The difference in quality compared to other agents is remarkable.
Erkut Β· 13 October 2025
Agent replied Β· 13 April 2026
Thank you for highlighting Bruvis and Kardine's exceptional service. We're delighted our comprehensive approach and professional marketing exceeded your expectations.
β
β
β
β
β
5/5
GoogleAbsolutely fantastic service unlike the previous estate agent we used. Kardine, Nick, Craig and Fatima listened to exactly what we wanted and delivered just so. Most importantly for us was they were direct, honest and approachable. Very professional and nothing was too much. We would definitely recommend Martyn Gerrard and particularly the people mentioned above. A special thanks to Kardine who actually sold our house and in her words you were "amazing" π
Vikki Β· 13 December 2025
Agent replied Β· 13 April 2026
We are delighted to hear Kardine, Nick, Craig and Fatima delivered fantastic service. Thank you for recommending us, Vikki!
β
β
β
β
β
5/5
GoogleIt was an absolute pleasure working with the entire team at Martyn Gerrard, and Fiona in particular. She was an incredible help throughout the entire house selling process. Fiona was professional, knowledgeable, and always went the extra mile to ensure everything went smoothly. Her communication was excellent, and she kept us updated every step of the way. We felt so supported and confident with her guiding us. We can't recommend her enough. Thank you for everything.
Kevin Β· 13 October 2025
Agent replied Β· 13 April 2026
Thank you immensely for your wonderful review! We're thrilled Fiona provided such excellent support throughout your house selling process.
β
β
β
β
β
5/5
GoogleGreat experience from start to finish with this agency, Me and my partner were first time buyers and were a little unsure of the process, but it couldn't have been any smoother. Both Alex and Bruvis were really attentive and kept us up to date and informed throughout, answering all of our questions with patience and understanding. We initially found our property on rightmove and the extra details on the listing such as having a virtual tour and measuring guide made all the difference in helping us not only find the right property but be able to measure for furniture etc without having to contact the seller too much. Would happily recommend to anyone looking to buy or sell.
Nici Β· 8 August 2025
Agent replied Β· 13 April 2026
We are glad to hear Alex and Bruvis provided excellent support during your first home purchase. Thank you for recommending us.
β
β
β
β
β
5/5
GoogleJust like to say a massive thank you , very professional from start to finish. Nick is the first I met brilliant upfront and honest. Kardine who sold the house was helpful and informative. Like to thank Craig and fatima for their help and input.would definitely recommend Martyn Gerrard.
Franco Β· 13 December 2025
Agent replied Β· 13 April 2026
We are happy to hear Nick, Kardine, Craig and Fatima provided professional service. Thank you for recommending Martyn Gerrard.
β
β
β
β
β
5/5
GoogleI had a great experience with Martyn Gerrard Estate Agents. The service throughout was professional, efficient, and friendly. A special mention goes to Neah, who has been incredibly helpful every step of the way. She was always responsive, knowledgeable, and willing to go the extra mile to answer questions and provide updates. Her support made the whole process much smoother and less stressful. I would highly reccomend.
Aine Β· 22 June 2026
Agent replied Β· 22 August 2026
We are glad to hear about your great experience with Neah. Thank you for your feedback.
β
β
β
β
β
5/5
GoogleI bought a house in High Barnet in March 2025 and Martyn Gerrard were the Estate Agents. I was part of a chain that didn't go smoothly and there were delays, so I'd like to thank Bruvis in particular for being so helpful and calm throughout. I definitely recommend them.
Sally Β· 19 March 2025
Agent replied Β· 4 May 2025
Hi Sally, thank you for 5 stars, and we're pleased our Sales Team aided you during this chain.
β
β
β
β
β
5/5
GoogleWe had an exceptional experience purchasing our property through Martyn Gerrard (in Barnet).
Communication was excellent throughout, and every member of the team was consistently friendly, professional, and helpful (no matter who I spoke to on the phone). They were always punctual for meetings, and their deep knowledge and expertise were clear when showing us around the property.
I would wholeheartedly recommend Martyn Gerrard to anyone looking for a reliable and professional estate agent.
Richard Β· 13 November 2025
Agent replied Β· 13 April 2026
Your positive feedback means everything to us. Thank you for recognising our team's professionalism and expertise throughout your property purchase.
β
β
β
β
β
5/5
GoogleVery impressed by the professionalism and service of Martyn Gerrard in Barnet. Bruvis and his team were very quick to respond when needed. They were honest about the market and the desirability of our house which is what you need when selling. I always felt like they were being genuine and that they enjoyed working together. It is obvious when a team is well managed and this was clear from the beginning.
The viewings and negotiations were conducted by Umit and Jamie. Both were very professional and eager to make our move happen.
The photos and videos of the house made the house attractive to buyers online. We had a lot of viewings from beginning to end. I assume they have an impressive data base of people searching the area for their new property.
Luke Β· 3 June 2023
Agent replied Β· 24 June 2023
Dear Luke, thank you for taking the time to leave us a great review, weβre glad to hear youβve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
Our Barnet office wishes you the best of luck and looks forward to working with you again in the future.
β
β
β
β
β
5/5
GoogleI cannot praise the team at Martyn Gerrard high enough. Bruvis, Jamie and Alex were great from the start. Their communication is excellent, keeping me updated throughout the process. Jamie and Alex did the viewings for me and were always on β¦
Estelle Β· 13 April 2025
Agent replied Β· 22 October 2024
Hi Estelle, thank you to more than one positive review!
β
β
β
β
β
5/5
GoogleJust wanted to share the great experience I had with Lee and the Tenancies@MartynGerrard team at Barnet. We went on a rollercoaster of a journey to secure my rental but never at any point did the guys falter in their endeavours to see it through. Highly professional but at the same engaging on a socialable level to give you that personal 1-1 confidence. I would highly recommend Lee and the Tenancies@MartyGerrard team, hopefully rollercoaster free! but you can be guaranteed the guys will make the journey as easy as possible. OTOF (One Team One Family) is a phrase I use occasionally at work, in this instance definetly a case of OTORF (One Team One Rental Family). Thanks again guys
Derek Β· 25 April 2023
Agent replied Β· 24 June 2023
Dear Derek, Thank you for taking the time to leave us a great review, weβre thrilled to hear youβve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.
We wish you the best of luck and look forward to working with you again in the future.
β
β
β
β
β
5/5
GoogleI had a great experience with Martyn Gerrard during my recent property purchase. Bruvis was excellent at keeping me updated and helping to drive the process forward. The communication was very appreciated as a first time buyer when this was β¦
David Β· 13 April 2025
Agent replied Β· 8 January 2025
Hi David, thank you for your 5 stars and appreciation of our Sales Team. We hope you are enjoying your new home!
β
β
β
β
β
5/5
GoogleDavid Yesil was completely helpful all the way and was always assisting me and guiding me through the whole house purchase process. Thank you David Yesil
Faisal Β· 13 September 2025
Agent replied Β· 13 April 2026
Thanks for highlighting David Yesil's exceptional guidance throughout your house purchase. We're delighted he provided such helpful support.
β
β
β
β
β
5/5
GoogleBruvis at the Barnet branch was excellent. He constantly kept me in the loop at each stage and was always responsive. His communication was clear and helped ensure a smooth process. I would also like to thank Alex who was a great help in selling my property. I strongly recommend anyone looking to buy or sell a property to use Martyn Gerrard.
Joshua Β· 13 June 2025
β
β
β
β
β
5/5
GoogleI recently had the pleasure of working with Jamie Allen from the Barnet branch of Martyn Gerrard estate agents, and I cannot recommend him highly enough. When I couldn't get through to the Winchmore Hill branch, Jamie graciously stepped in and made sure I received seamless service and viewings in Winchmore Hill, even though it wasn't his responsibility.
Jamie is the epitome of a proactive and dedicated professional. He was incredibly kind, authentic, and went above and beyond to help us, breaking any negative stereotypes one might have about estate agents. His friendly demeanor and genuine approach made the entire process a joy. Jamie's interaction with our 3-year-old son was especially sweet, showing his warm and personable nature.
My husband and I were so impressed with Jamie's service that we wished we could have found our perfect property through Martyn Gerrard. Although we eventually purchased through another agency, the positive experience we had with Jamie and Martyn Gerrard as prospective buyers was exceptional. We would certainly prioritise properties from Martyn Gerrard in the future if they continue providing the great service we have experienced to date. Jamie's dedication and professionalism truly set him apart, and we are grateful for his outstanding service.
Arianna Β· 11 August 2024
β
β
β
β
β
5/5
GoogleReally good experience with the team, especially with Theo, who did an exceptional job arranging viewings in a very short period of time, and who also provided a very professional and attentive service. THANKS!!
Victor Β· 22 May 2026
Agent replied Β· 22 August 2026
We are utterly delighted to hear about your exceptional experience with Theo arranging viewings. Thank you for sharing your feedback!
β
β
β
β
β
5/5
GoogleVery helpful and not at all pushy. Friendly and communicative. And honest about the probable value of the house, so we achieved a sale at the price we expected.
Helen Β· 22 June 2026
Agent replied Β· 22 August 2026
We're grateful for your positive feedback. Thank you for highlighting our helpful and honest service.
β
β
β
β
β
5/5
GoogleAbbie and team were incredibly diligent in all their endeavours for us, keeping us properly informed at every step.
Colin Β· 13 May 2025
Agent replied Β· 13 April 2026
Hi Colin, thank you for leaving our Property Management Team a positive review.
β
β
β
β
β
5/5
GoogleI recently bought my house through Martyn Gerrard in Barnet and worked with Bruvis Hiew as the lead agent. He was professional, responsive and really helpful throughout the whole process. He went above and beyond to act as a go-between us and the sellers when there were direct queries. Would happily recommend.
Naomi Β· 30 March 2025
β
β
β
β
β
5/5
GoogleHappy for Martyn Gerrard estate agents in Barnet to manage the marketing and sale of a flat. Communications throughout the sale were clear and informative. Thank you.
Dave Β· 11 April 2026
Agent replied Β· 13 April 2026
Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with our Barnet branch. Thank you for sharing your experience.
β
β
β
β
β
5/5
View Agentsconfident, passionate management - thank you
Martyn Gerrard offices in High Barnet had a very nice feeling immediately upon entry (the right balance between relaxed, comfortable and professional)
I was introduced to Susan the manager via another member of staff, Susan was approachable, confident and passionate - which enabled me to feel secure and have peace of mind of being in the right place
Negotiations & arrangements for the sale of our family home were handle very impressively by Susan who demonstrated professionalism at all times, a high confidence in her staff who resulted in no nonsense approach and achieved a sold (stc) within 10 days
A good transaction requires good management and Susan displays that from the instant, immediately presenting best solutions and usage of time
I will most certainly recommend referral should I be asked by friends in the local area
thank you
Malik Β· 3 August 2015
Agent replied Β· 4 August 2015
Your positive comments are much appreciated Malik..
β
β
β
β
β
5/5
View Agents SellerSuperb Service - really happy with Susan & team
I have recently used Martyn Gerrard to facilitate the sale of my flat in Barnet. I have to say that I have been extremely impressed with the professionalism of Susan and the entire team at the Barnet office. Susan's valuation of the property compared to the two other agents invited was far more accurate, showing her knowledge of the area to be exceptional as I achieved near asking price. Feedback on viewings was always forthcoming, I was kept updated constantly and upon agreement of sale Susan continued to be empathetic and helpful throughout, making what is traditionally a very stressful time far more comfortable than it could have been, I would have absolutely no hesitation whatsoever in recommending Martyn Gerrard Barnet as the estate agent to use.
Adam Β· 29 July 2015
Agent replied Β· 3 August 2015
Your comments are much appreciated Adam.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.