Trusted Agent profile · Greater London and Hertfordshire
Verified
★★★★★
6,374 reviews across 13 offices and 4 platforms
Martyn Gerrard has 13 offices, in Muswell Hill, Finchley Central, Crouch End, East Finchley (two offices), North Finchley, Whetstone, Barnet, Kentish Town, Mill Hill, Finchley, Southgate and Hendon (Greater London and Hertfordshire). Together they have 6,374 reviews on four platforms, rated 4.7 out of 5 overall.
3,634
Reviews on Google
All 13 offices
5
Reviews on Facebook
Business-wide
907
Reviews on View Agents
All 13 offices
1,828
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ...Read all 198 from sellers
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ...Read all 220 from buyers
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ...Read all 166 from landlords
I had to leave my Flat within 3 weeks and was desperate to find something nice in my area. Eva constantly called me with suggestions and even set up a meeting ...Read all 215 from tenants
Martyn Gerrard's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
View AgentsGood quality professional service
I have rented for many years and other agents have been shoddy and not listened to what I wanted but offered me what they thought was right for me. From the outset, Anthony listened to what I had to say and helped me find a house that was exactly what I wanted. He was patient and professional throughout the process, which is exactly how it should be. I have already recommended him to others.
5/5
View AgentsVery positive experience
Managed the negotations very effectively.
5/5
View AgentsEfficient , helpful and professional
My first impression: Eva is a very friendly and welcoming person to work with, She helped us finding the property until we signed the contract, She always answers our enquiry promptly and makes effort to find solution when we have problems, She is very patient, helpful and professional. As customers,, we want to give her a top rating for her excellent service!
Dear Fang, Thank you for your kind words, it was a pleasure trying to help you find a property and I hope you enjoy your new home! Kind Regards Eva
5/5
View Agentshighest satisfaction
It was more than lucky for me to know Michele when I got difficult to find the one to rent after the previous reservation was suddenly canceled and the agency (other than MG) tried to take admin fee not taking any responsibility at the end of late and poor service. Their staff was even late for 30min at viewing! Michele, took just one week (1/3 time to the previous agent) to arrange viewing, preparing documents, contacting the owner and making the contract. His work has been all clear and neat and timely managed in such a kind manner. Even out of property agency area, it'd be hard to find this kind of high quality service, I don't post a review normally, it's first time and I wanted to reward to him in this way. Such an able and professional agent. Thank you again, Michele! Myoung
4/5
View AgentsEfficient and proactive
MG were great helping to purchase our new home, from the moment of viewing the property right up to completion. We received honest advice from MG on our second viewing of the property which is what actually convinced us to put forward an offer. Thank you once again for all your time and effort.
5/5
View AgentsFriendly and diligent
Jason was always helpful while we were searching for a property to buy. He showed us many properties over many months, and did so with a consistently friendly, warm and patient approach. A professional but also personal service.
5/5
View AgentsReview of Marlon Brown at Finchley branch
Marlon was efficient, courteous, professional and always returned our calls. He ensured that the selling of our flat went through without a hitch and we are very grateful for the way he ensured a smooth sale. Would definitely recommend Martyn Gerrard to friends as they give a first class service.
5/5
View AgentsVery happy with the service
Rating only, no written review.
5/5
View AgentsExcellent service
Everything dealt with professionally, Ben was so helpful and friendly at every step from start to finish. Great work, thanks a million. Ozzi
5/5
View AgentsGreat agent!!
Great agent he gave me an excellent service.and it all went very smoothly.
5/5
View AgentsSale of my property
The staff at Martyn Gerrad Whetstone, have been attentive from start to finish. I almost had the whole team help me through the ups and downs of the problems that arose throughout. But recently Heran Jethwa has been absolutely fantastic to say the least. Always on the ball, ready to help and at the final stages was chasing all the necessary contacts to 'close the deal', from agents to solicitors to everyone that was in this nightmare of a chain! The words THANK YOU do not seem enough, to show my appreciation to Heran and the whole team that helped me through this most stressful sale. Now I have exchanged contracts thanks to Heran and his patience and persistence I will be moving to my new home next week :)
5/5
View AgentsFantastic trustworthy service
We purchased our first home through MG, Heran was our agent. From day one we received fantastic service with Heran responding very quickly to my emails, providing many updates, pushing along the solicitors who were dragging somewhat and generally helping both parties get what they wanted out of the sale. Out of all the agents we were registered with, Heran was the most transparent, there was no rubbish coming out of his mouth or pushing to get a sale it was genuinely a pleasant experience to have him onboard during this exciting time.
5/5
View AgentsReview of marlon brown from Finchley central office
We bought a house in Finchley and moved in in June this year. We got to know Marlon pretty well; we were looking since October 2014 and saw a number of properties with him. Moving house is stressful for everyone involved, we decided to have our second baby during this process!! So we were looking at properties whilst I was heavily pregnant and putting in offers whilst I was in labour. Then all the politics pre exchange post offer acceptance had its own challenges Anyway throughout the whole process he was patient, not too "in your face", but professional. First impressions count and after we saw one house with him, I said to my husband " I'd like to buy a house from marlon" and 10 months later, we did!
5/5
View AgentsAnthony Spittle at Martyn Gerrard
Anthony has successfully managed to let a number of flats for me in Crouch End. In each case Anthony has managed to secure reliable tenants within a very short time of the flats become vacant. Communication and process was also very easy.
5/5
View AgentsExcellent Service and Thoughtful Advice
I have been impressed by the quality of service I have received from Martyn Gerrard in the many years that I have been renting my flat through the company. Over a longish period as landlord, I have encountered problems large and small with the property, and the prompt notifications, recommendations of contractors and service providers, and replacements for appliances, etc., from Martyn Gerrard's staff have proven invaluable, as her their management of any work undertaken in the flat in my absence. I have also been impressed by the diligence in checking tenant references.
5/5
View AgentsCouldn't be better
We have been so lucky when moving house to come into a winning combination of landlord and letting agent. With our landlord's go ahead, Martyn Gerrard have been incredibly proactive in attending to even the smallest need or request that we have had. They have a plethora of working companies who they have contacted to support us in making our move stress-free and our property the best it can be. We are very grateful to them and would recommend them to anyone.
Hi Sophie Thank you very much for your kind words. It is a pleasure assisting you and your Landlord. We are also very lucky to have the combination of both lovely Landlord and Tenants and thank you for always being so friendly and helpful, working with us to resolve issues. Leanne
5/5
View AgentsBuyer's review
I found both Anthony and Jason to be very professional. I purchased a flat from a lady who had owned it for the past 50 years and seemed a little overwhelmed by the whole process. From a buyers perspective they were accommodating in arranging multiple viewing. In summary, they were very patient with both the seller and the buyer keeping all parties informed throughout the sale
5/5
View Agents5 star service
Stewart so so helpfull made my stresfull & long selling process easy, he was so supportive and always easy to reach, great communication, definetly 5 star agency with great agent!
5/5
View AgentsAnthony Spittle is an asset in himself
The best stroke of luck I had when I started to rent out my flat 12 years ago was to stumble across Anthony at MG. He has been my right hand man since then finding me excellent tenants and giving me good advice. He has fostered great relationship with me as a landlord and with the tenants also.
4/5
View AgentsA very good service from an agent with excellent local knowledge.
Anthony and team have given us very good service since we initially selected them to manage our flat. They have found very good tenants swiftly and managed the property itself very efficiently over the last three years. I would certainly recommend them. Nicola B
5/5
View AgentsExcellent service and reliable agents
Rating only, no written review.
4/5
View AgentsCompletely pleased with service.
Excellent service, very professional, talked me through all the details to make me fully understand, could not have wished for any better.
4/5
View AgentsGood Service
Anthony and the whole staff offered a good service. I was very sceptical, considering my previous experience with other estate agents, but Anthony was very professional.. There are minor issues that can be improved but nevertheless, I will reccomend other landlord to trust Martyn Gerard and staff. Nicola
5/5
View AgentsRachel has been really good in pushing this sale forward.. It's not been the most straighforward sale but she has been constantly in touch with all parties along the way.. Thanks for all your help.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Muswell Hill has the most, with 2,326 reviews rated 4.7 out of 5, followed by Finchley Central with 2,061.
The 13 Martyn Gerrard offices, by town:
198 reviews from sellers, rated 4.9 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."
220 reviews from buyers, rated 4.9 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."
215 reviews from tenants, rated 4.9 out of 5 on average. For example, Ella wrote: "I had to leave my Flat within 3 weeks and was desperate to find something nice in my area. Eva constantly called me with suggestions and even set up a meeting ..."
Yes. In The Trusted Agent 2026 awards: Martyn Gerrard, Muswell Hill won Trusted Agent.
