5/5
View AgentsExcellent service
Very happy to find this agent and it was very helpful
Trusted Agent profile · Greater London and Hertfordshire
Verified
Martyn Gerrard reviews in Muswell Hill, Finchley Central, Crouch End and 9 more
★★★★★
6,374 reviews across 13 offices and 4 platforms
Martyn Gerrard has 13 offices, in Muswell Hill, Finchley Central, Crouch End, East Finchley (two offices), North Finchley, Whetstone, Barnet, Kentish Town, Mill Hill, Finchley, Southgate and Hendon (Greater London and Hertfordshire). Together they have 6,374 reviews on four platforms, rated 4.7 out of 5 overall.
3,634
Reviews on Google
All 13 offices
5
Reviews on Facebook
Business-wide
907
Reviews on View Agents
All 13 offices
1,828
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers198 reviews
We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ...Read all 198 from sellers
Buyers220 reviews
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ...Read all 220 from buyers
Landlords166 reviews
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ...Read all 166 from landlords
Tenants215 reviews
I had to leave my Flat within 3 weeks and was desperate to find something nice in my area. Eva constantly called me with suggestions and even set up a meeting ...Read all 215 from tenants
Our offices
Martyn Gerrard's 13 offices, most reviewed first. Each has its own page.
- Martyn Gerrard Muswell Hill300 Muswell Hill Broadway, N10 2QR2,326 reviews · 448 on Google (4.7)55 in the last 90 days
- Martyn Gerrard -Finchley Central365 Regents Park Road, N3 1DE2,061 reviews · 254 on Google (4.6)53 in the last 90 days
- Martyn Gerrard Crouch End45 The Broadway, N8 8DT857 reviews · 735 on Google (4.7)2 in the last 90 days
- Martyn Gerrard East Finchley (66/68 High Road)66/68 High Road, N2 9PP588 reviews · 499 on Google (4.7)9 in the last 90 days
- Martyn Gerrard Commercial146 High Road, N2 9ED540 reviews · 529 on Google (4.7)23 in the last 90 days
- Martyn Gerrard North Finchley773 High Road, N12 8JY432 reviews · 325 on Google (4.3)2 in the last 90 days
- Martyn Gerrard Whetstone1286 High Road, N20 9HH367 reviews · 317 on Google (4.8)2 in the last 90 days
- Martyn Gerrard Barnet4 Exchange Buildings, High Street, EN5 5SY302 reviews · 234 on Google (4.8)0 in the last 90 days
- Martyn Gerrard Kentish Town304 Kentish Town Road, NW5 2TH294 reviews · 207 on Google (4.8)3 in the last 90 days
- Martyn Gerrard Mill Hill109 The Broadway, NW7 3TG288 reviews · 246 on Google (4.8)4 in the last 90 days
- Martyn Gerrard Lettings and Block managementMartyn Gerrard House, 197 Ballards Lane, N3 1LP43 reviews · 0 on Google0 in the last 90 days
- Martyn Gerrard Southgate85 Chase Side, N14 5BU43 reviews · 0 on Google0 in the last 90 days
- Martyn Gerrard Hendon59 Brent Street, NW4 2EA15 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Martyn Gerrard office
Newest first, from every platform, with the office each review is about. First names only.
View Agents5/5
View AgentsSuperb support for tenants
Martyn Gerrard were excellent at finding & arranging for us to rent our new home; Their staff were extremely fast & thorough, so we wasted no time, They understood our requirements & presented the perfect property, arranging an ideal alternative overnight, when the original apartment was withdrawn. Post-moving support was available too, as we settled in to the new environment. I couldn't recommend them more highly.
4/5
View AgentsGenerally good
Andrew was very helpful in assisting our payments / forms for the move. He knew how much we wanted to secure the apartment and facilitated everything smoothly for us. After the payments were made, there was an occasional dip in communication but otherwise he was brilliant and we got the apartment we sought.
5/5
View AgentsVery professional and friendly
Very happy with the service which I received from Michele Schirru MARLA -Assistant Lettings Manager. Everything its was done very quick and easy, with really friendly and professional manner. I am very pleased that I met the agency Martyn Gerrard.
Agent replied · 14 July 2015
Hi Ahmed I am pleased to hear you had such a great service from Michele at North Finchley . It is always great to get such positive feedback from our valued customers. Regards Alastair Strauss Head of `Marketing Martyn Gerrard
4/5
View AgentsAttentive and efficient service
I found the service I received was very good. The agent was very attentive and efficient ! He responded to my requests very quickly and ensured everything was dealt with efficiently and as smoothly as possible
Agent replied · 14 July 2015
Hi Elkie I just wanted to drop you a quick email to thank you for your review, feedback positive or negative is very important to us at Martyn Gerrard. I hope all has continued to go well since you left this review and as always if there is anything else we can do for you please do not hesitate to ask. Regards Alastair Strauss Head of Marketing Martyn Gerrard
5/5
View AgentsRating only, no written review.
5/5
View AgentsFlawless service & advice
My partner and I had been looking for our first flat together for a few weeks before we found Martyn Gerrard. I was immediately impressed with their excellent customer service and willingness to help. As we didn't know the area (East Finchley), the staff gave us a great outline on what prices to expect and made us feel very comfortable in their hands. In particular, Ryan Rainford (Lettings Negotiator) went out of his way to help us find a great property. He (and all the staff) were so helpful and friendly, and as a bonus, their fees are a lot less than all the estate agents we went to. I wouldnt hesitate to recommend them.
5/5
View AgentsHelpful, approachable, friendly, knowledgeable
Paul, Ryan and the team were very helpful in arranging for my property to be let out. They were very efficient in all their dealings from arranging viewings to responding to any requests for assistance. Everyone in the office was very friendly and made me feel very welcome. My property let out very quickly. I have no hesitation in recommending Martyn Gerrard of East Finchley and will certainly use them again. Many thanks
1/5
View AgentsDreadful untrustworthy estate agents. DO NOT use these agents. I was buying a house through them they lied and said it was off the market. I went ahead with purchase paying for survey and all the usual other stuff and all the while they sold it behind my back WITHOUT telling me. Only to find out it was because they had a higher offer. Making me waste time and money and emotional investment as i loved that house. They allowed me to continue wasting time and money without the courtesy of informing me they had sold it behind my back! This goes on too often with them and their reputation is reknowned for this behaviour.
1/5
GoogleThere were very slow after taking money from us. At first everything looked good but like I said after the money was payed they took their time. Very bad customer service. So if you want to be homeless and lose money contact Martyn Gerrard!
1/5
GoogleHello there. Everything what Kamil Wawrzyszko wrote above is true. We were moving into that property together. The actions of agents of this agency speak for itself. They misinformed us about referencing criteria and did not mention that they will calculate our yearly income based on last 3 financial years. If we knew that very important bit of information we would not even start the referencing process, and we would not waste our time and money. We have been pointing this out during conversations with them but they completely ignore us. This is barbarian behaviour and tactics and in result we are having difficulty of getting our holding deposit back - which is fairly big amount. I would not recommend this agency what so ever as they are not customer orientated at all. I am a business owner myself and I have seen a lot in the world of customer relations from the point of view of businessman, but I never came across such behaviour and disregard before (period).... Disappointed Customer
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Martyn Gerrard
Which Martyn Gerrard office has the most reviews?
Muswell Hill has the most, with 2,326 reviews rated 4.7 out of 5, followed by Finchley Central with 2,061.
Where are the Martyn Gerrard offices?
The 13 Martyn Gerrard offices, by town:
- Barnet: 4 Exchange Buildings, High Street, Barnet, Hertfordshire, EN5 5SY
- Commercial: 146 High Road, East Finchley, Greater London, N2 9ED
- Crouch End: 45 The Broadway, Crouch End, Greater London, N8 8DT
- East Finchley (66/68 High Road): 66/68 High Road, East Finchley, Greater London, N2 9PP
- Finchley: Martyn Gerrard House, 197 Ballards Lane, Finchley, Greater London, N3 1LP
- Finchley Central: 365 Regents Park Road, Finchley Central, N3 1DE
- Hendon: 59 Brent Street, Hendon, Greater London, NW4 2EA
- Kentish Town: 304 Kentish Town Road, Greater London, NW5 2TH
- Mill Hill: 109 The Broadway, Mill Hill, Greater London, NW7 3TG
- Muswell Hill: 300 Muswell Hill Broadway, N10 2QR
- North Finchley: 773 High Road, North Finchley, Greater London, N12 8JY
- Southgate: 85 Chase Side, Southgate, Greater London, N14 5BU
- Whetstone: 1286 High Road, Whetstone, Greater London, N20 9HH
What do sellers say about Martyn Gerrard?
198 reviews from sellers, rated 4.9 out of 5 on average. For example, Paul wrote: "We have worked with Kyri to sell our flat for over a year in a challenging market and with a niche property. During that time we have found Kyri to be full of ..."
What do buyers say about Martyn Gerrard?
220 reviews from buyers, rated 4.9 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
What do landlords say about Martyn Gerrard?
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."
What do tenants say about Martyn Gerrard?
215 reviews from tenants, rated 4.9 out of 5 on average. For example, Ella wrote: "I had to leave my Flat within 3 weeks and was desperate to find something nice in my area. Eva constantly called me with suggestions and even set up a meeting ..."
Has Martyn Gerrard won any awards?
Yes. In The Trusted Agent 2026 awards: Martyn Gerrard, Muswell Hill won Trusted Agent.
