Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,554 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Chichester, Bromley, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,554 reviews on three platforms, rated 4.7 out of 5 overall.
4,544
Reviews on Google
All 20 offices
5
Reviews on Facebook
Business-wide
5
Reviews on The Trusted Agent
All 20 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleNattalie offered me the best quality service from viewing, referencing till the end of documentation making it so easy… I recommend Leaders even to my colleagues already Kudos to the team
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleThank you very much Leaders and specifically Darcy Grover! Your assistance throughout the process was amazing and super helpful, always ready to answer any questions quickly and effectively, very impressive service! We are moving to the new house tomorrow and are very excited! Many thanks!
Hi Jacqueline, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We will see you tomorrow. Kind regards, Max Roger, Assistant Manager
5/5
GoogleSelwyn is such a Professional, efficient, and easy to work with. He is highly recommended!.
5/5
GoogleGreat service from Nick & Kirtan - would highly reccomend.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleWe had a great experience with Leaders Weybridge. The renting processes was smooth and well managed. Sofie helped every step and made sure we had any support we may need!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
2/5
GoogleHi all, Wanted to share our rental with Leaders, firstly set up was pretty straightforward and provided us with a lot of detail, was an easy move in the end, however things started to go a bit downhill with them 3-4 months into the move, we couldn't really get a reply for maintenance issues for a while, Once we had a maintenance issue which was not fixed at all even though we had tried to get in contact numerous times with them, Finally we had to leave our flat within a month or 2 of being told that our tenancy was ending, we haven't had any contact with them at all about the moving out process and it has felt like we have been left to fight on our own for this whole time, Would recommend but be wary that they do only care for the landlords and that the tenants are left to fight for themselves
Dear Aidan Rye, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleTino Mazanza is brilliant at her job!! Best customer service I have ever received from Leaders.
5/5
GoogleHelpful, honest and hardworking. Excellent service throughout the whole process. The best in the area by far.
5/5
GoogleWe had an excellent experience with Leaders Letting Agents. We were able to view the property we were interested in within 24 hours of our contact with them. Harrison Barnes, our leggings consultant was very polite, patient and professional in his approach with us. Thank you
5/5
GoogleHannah from Leaders was lovely and very professional! she showed me round the property and answered all my questions. Definitely recommend Leaders to anyone who is looking for a property in St Albans
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleMy own experience with Leaders Manager Selwyn Pacheco well professional with his job and knowledge and good customer service skills 👍 …
4/5
GoogleRating only, no written review.
5/5
GoogleI had a really positive experience viewing a property with Hannah from Leaders. She was welcoming and knowledgeable, and I appreciate how responsive and helpful she has been. Thank you again!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleHaving never rented before and being very nervous about it, I can’t thank Marcie Simmons enough for making the whole process really easy. She was very professional and really easy to deal with, and I feel she went out of her way to ensure that everything went as smooth and easy as it could be. I would recommend anybody thinking of renting to deal with her, she made me feel like I was apart of a big family. I honestly can’t thank her enough.
5/5
GoogleLeaders (and particularly Sam Clifford) supported in a recent flat sale. I don’t live in the area and they couldn’t do enough to help, regularly going above and beyond. Couldn’t recommend higher.
5/5
Googlegreat service from Molly. She was really helpful and professional during our viewing and answered to all our questions. thanks again
5/5
GoogleRating only, no written review.
Dear Angel Patel, Thank you for the great review of our Leaders Estate Agents Sevenoaks team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleAmazing experience with leaders Croydon! Rezah in particular has been a superstar, made the process super easy, would definitely recommended to anyone looking to rent
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleTino has been incredibly helpful and proactive throughout my tenancy. From the very beginning, she’s always been quick to respond, supportive, and ready to assist with anything I needed. She consistently went above and beyond to ensure everything ran smoothly, whether it was arranging maintenance for any issues we had or checking in to make sure any issues were fully resolved. I really appreciate everything she’s done, Tino has made the whole experience so much more stress-free and positive. Thanks!
5/5
GoogleSelwyn and Aleyna were both great! Really helpful and quick with responses.
5/5
GoogleI had a great experience working with Harrison while searching for a property in the Bromley area. He was professional, friendly, and really attentive to what I was looking for. Throughout the whole process, Harrison was responsive and kept me updated every step of the way, which made things so much easier and stress-free. He really went the extra mile to help me find a place that suited my needs, and I couldn't be happier with the outcome. I’d highly recommend Harrison to anyone looking for a property, thank you again for all your help!
5/5
GoogleRating only, no written review.
5/5
GoogleUnfortunately I lost my keys, but having Rebecca Jones my property manger It was smooth sailing.
5/5
GoogleLeaders provided a super-efficient, friendly service and made my flat hunting a trouble-free experience! Amy is superb!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
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