Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA big thank you to Megan Blakeney (Lettings) @ Leaders in Sevenoaks. Megan has been brilliant in getting my property ready to be let - she has managed the process excellently from arranging trades to go in and photos. I am confident Megan will find tenants very soon and the property will be let.
All the way through this process Megan has been proactive and responsive to my many emails. I have never had to chase. Not only that my questions raised have been responded to in a very professional manner.
Thank you Megan.
Jonathan · 19 August 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review! Fingers crossed we’ll have the perfect tenants in there very soon!
★★★★★ 5/5
GoogleI had a fantastic experience with Leaders Sevenoaks throughout the pre-tenancy process.
A special thank you to Connie and Amelia, who were exceptional from the very beginning. They were professional, friendly, and always happy to help, making the entire process smooth and stress-free. Communication was excellent, and I was kept updated every step of the way. They answered all my questions promptly and made sure everything was in place before my new tenants moved in.
I am extremely happy with the service I’ve received so far and would highly recommend Leaders Sevenoaks to anyone looking for a professional, friendly, and efficient letting agency.
Thank you again to the team for all your hard work. I look forward to continuing to work with you as you manage my property.
Monika · 15 August 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience with Leaders Sevenoaks and that Connie and I were able to make the pre-tenancy process as smooth and stress-free as possible.
We truly appreciate your kind words and recommendation, and we look forward to continuing to provide you with the same high level of service as we manage your property.
Thank you again for choosing Leaders Sevenoaks! 🌟
★★★★★ 5/5
GoogleI would like to say a huge thank you to Amelia and Connie for their help during my recent property viewing.
Both ladies were incredibly kind, professional, and approachable throughout the process. They took the time to answer my questions, were honest and informative about the property, and made what can be a stressful experience feel much more comfortable and welcoming.
Thank you both again for your time and assistance. You are a credit to your team, and I would happily recommend your service to others.
Kindest regards,
Crystal
Crystal · 22 June 2026
Agent replied · 22 August 2026
Thank you so much for your kind words and for taking the time to share your experience.
We are delighted to hear that we made such a positive impression during your property viewing and process. Your recommendation means a lot to us. We wish you all the very best with your property search. From Amelia & Connie
★★★★★ 5/5
GoogleMegan has been brilliant from start to finish. The whole process has been so quick. We viewed a house on Wednesday and by Friday we had completed and can soon pick up the keys.
Megan was extremely professional and kind. Very warm smile when we first met and has kept us up to date on the whole process.
We are extremely grateful to Megan for making sure this process goes smoothly.
Thank you so much for all of your help and helping us to start the new chapter in our lives.
Mr & Mrs Ghailan ☺️
Leanne · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your lovely feedback. We’re delighted to hear Megan made the process so smooth and supported you every step of the way. Wishing you all the best as you start this exciting new chapter!
★★★★★ 5/5
GoogleConnie assisted my partner and I find our first flat in Sevenoaks! We were given a viewing on the same day we enquired, we needed somewhere to live quite quickly and Connie made it a smooth operation. Connie was very communicative, supportive and friendly! We feel very grateful for Connie’s efficiency and being so great during this process. Thank you again Connie, you’re a star!⭐️
Ella · 22 June 2026
Agent replied · 22 August 2026
Dear Ella Gilbert
We greatly appreciate your 5-star review and the time you took to share your experience with Connie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMegan has been extremely helpful with assisting me in my move into my rented accommodation. She was extremely professional and made time to ensure I was able to view the property before I committed - this was hard around my work schedule! The whole process has been smooth with the help and guidance of Megan. You should be proud to have her on your team.
Natalie · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind feedback. We’re pleased to hear Megan provided such a client-focused and professional service, and that she helped make your move a smooth process. We’re very proud to have her on our team.
★★★★★ 5/5
GoogleMegan Blakeney assisted us in finding a tenant for our property at 3 The Forstal, Hadlow. From start to finish, Megan was extremely helpful, professional and efficient and explained clearly all aspects of letting the property with the full management service. We have no hesitation in recommending Megan and Leaders to other clients. We look forward to working together with Megan and Leaders.
Joyce Blake
Joy · 13 February 2026
Agent replied · 13 April 2026
Dear Joy Blake
We greatly appreciate your 5-star review and the time you took to share your experience with Megan and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently worked with Megan and the team at Leaders Sevenoaks and was very impressed. Megan was professional, responsive, and kept everything running smoothly throughout. As a landlord, I really appreciated her clear communication and attention to detail.
The whole team were great to deal with - highly recommend!
Tarik · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind words Tarik. We’re so pleased to hear Megan and the team at Sevenoaks provided such a smooth and professional experience. Your feedback means a lot, and we truly appreciate your recommendation.
★★★★★ 4/5
GoogleI would like to share my appreciation for the great service I received. Throughout the entire process, Megan has been exceptionally professional, responsive, and proactive. In a challenging real estate market, she has consistently tried to find suitable tenants for my property.
Most recently, although a prospective tenant was very keen to proceed, their personal circumstances changed unexpectedly, and they had to postpone the move. Despite this setback, I have every confidence in Megan to secure an alternative tenant soon. She has been understanding of my situation and has shown real commitment to find the right match.
I’m grateful for her dedication and wish her every success in her career. I would not hesitate to recommend her services.
Agnes · 30 March 2026
★★★★★ 1/5
GoogleI am extremely disappointed with the service provided by this letting agency. Their communication has been very poor throughout our tenancy. Emails are often ignored or replied to only after repeated follow-ups, leaving us without updates for long periods.
We reported several serious issues with the property, including mould, poor insulation, faulty windows, and problems with the hot water and boiler. Despite reporting these issues multiple times, they were not properly resolved. We were left living with these problems while continuing to pay a high rent.
The agency has shown very little urgency or concern for tenants' wellbeing. Instead of taking responsibility and resolving the issues, we were constantly left chasing them for updates and action.
As tenants, we expected professionalism, timely communication, and effective management of the property. Unfortunately, our experience has been the opposite.
I would not recommend this letting agency based on my experience. They need to improve both their communication and their commitment to resolving tenants' concerns.
Saba · 22 July 2026
Agent replied · 22 August 2026
Dear Saba Paracha,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleCharlie was very attentive to my needs and made sure to check with every landlord (& other tenants) whether I was allowed to rent with my cat. This is the first lettings agency to accommodate my request to rent with a pet so really appreciate the help
D · 13 February 2026
Agent replied · 13 April 2026
Dear D L
We greatly appreciate your 5-star review and the time you took to share your experience with Charlie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy sincere thanks to Megan Blakeney and the team at Leaders for their outstanding support in helping us secure our rental home.
Megan’s professionalism, dedication and patience made the entire process smooth and reassuring, and we truly appreciated her guidance at every step. With the support of Leaders, we were able to successfully find a home that perfectly meets our family’s needs.
Thank you both for the excellent service and commitment.
Lihua · 13 February 2026
★★★★★ 5/5
GoogleIt was a pleasure being assisted by Connie from Leaders - she really went above and beyond to make sure that everything ran smoothly for us and truly appreciate her help during our move. Thanks so much Connie!
Tia · 13 February 2026
Agent replied · 13 April 2026
Dear Tia B
We greatly appreciate your 5-star review and the time you took to share your experience with Connie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleOverall just bad and slow communication and we had to work so hard to get our deposit back. Not using Leaders again.
Firstly we never had any bins in our apartment so we were told to leave the trash in the bags on the road which frequently got raided by animals/birds and made mess over the street. When we ended our tenancy, we heard nothing about our deposit being returned for ages until we reached out. Then we were hit with them trying to take pretty much our entire deposit for things like carpet cleaning (when carpets were in a bad way when we moved in) and £600+ for painting the COMMUNAL corridor of the apartment building. It took so long for any response to dispute this, we kept ringing, emailing and going into the branch only be told our property manager Kelly wasn't in or to contact her via email, we had radio silence. When we finally got a response a tiny bit was taken off the bill. We argued more with evidence to show the state of the carpets and corridors when we moved in. All we had to say was "2 other flats share this corridor, why are we paying for the communal area to be painted", and that was scrapped. Clearly just trying to get money off us. When we finally agreed a deposit return, it then took nearly 2 months to actually get it into my bank account and when we kept chasing it, only being told "I'll chase the accounts team". Finally 5 months after our tenancy ended we got our deposit back.
Maddy · 13 March 2026
Agent replied · 13 April 2026
Dear Maddy Adamson,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleWe were very pleased with the service provided by Connie A. She was responsive, communicated clearly at every stage, and offered consistent support throughout the letting process. Thank you Connie. From Rose, Simeon and Liz.
Simaye · 13 February 2026
Agent replied · 13 April 2026
Dear Simaye
We greatly appreciate your 5-star review and the time you took to share your experience with Connie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI can’t thank Amy enough for her professional way she has got my move sorted in such a quick & efficient manor. A massive thanks to her & the team. I needed to get into a property in a short space of time, Amy & the team were fantastic. I’m now in on the day I needed to be in. The transition was faultless. The little welcome to your new home pack was such a nice touch. Thank you Amy & the team at Sevenoaks branch. Will definitely be using them again if I need to move.
Paul · 25 August 2024
Agent replied · 24 October 2024
Dear Paul Armston
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI wanted to leave a review for Megan!
She showed me around a property today and was super helpful, friendly and very professional.
Thank you Megan!
Vikki · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, I really appreciate you taking the time to leave a review. It was a pleasure showing you around the property, and I’m glad you found the experience helpful. Megan
★★★★★ 5/5
GoogleI recently worked with Amy from Leaders as my estate agent, and I couldn’t be happier with the experience. Amy was professional, responsive, and always kept me informed. She consistently did what she said she would, which made the whole process smooth and stress-free. The only downside was that the portal application process was a bit complex and convoluted, but Amy helped me through every step of the way. I highly recommend Amy and the team at Leaders for anyone needing a reliable estate agent.
Phil · 10 August 2024
Agent replied · 24 August 2024
Dear Phil
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleMegan is a wonderful member of the team, very responsive and hard working. She goes the extra mile to respond to concerns or queries and really makes sure potential tenants feel fully informed before making a decision.
Jez · 13 December 2025
Agent replied · 13 April 2026
Dear Jez And Joanna Abiola,
Thank you for your 4-star review! We're delighted to hear that you had a … More
★★★★★ 5/5
GoogleMy viewing with MEGAN BLAKANEY was excellent. Ms Blakeney was punctual, supportive and very well‑informed about the property.
Ms Blakeney positive attitude and clear communication made the whole process easy and enjoyable. Highly recommended
Rahul · 8 August 2026
★★★★★ 5/5
GoogleBig thanks to Connie for assisting us with securing our property. It was an effortless procedure and she was a pleasure to deal with. Highly recommended. Thanks Connie !
Kyle · 13 December 2025
Agent replied · 13 April 2026
Dear Kyle Fisher
We greatly appreciate your 5-star review and the time you took to share your experience with Connie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have rented a house with Leaders and worked with Connie Arnell during this process. Connie was fantastic! She's friendly, professional, organized and really helped guide us through the process.
Emmanuel · 8 August 2026
★★★★★ 5/5
GoogleMy partner and i had our viewing with Megan Blakeney, she was polite, professional and very knowledgable, she answered all our questions to the best of her ability and pointed us in the right direction for anything else. She was fantastic and so helpful to us both!
Lucy · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review! 😊
Congratulations on your new place! …
★★★★★ 5/5
GoogleConnie was very helpful throughout the process. She was very patient and explained everything into detail.
Jeffrey · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind feedback. We’re really pleased to hear that Connie was so helpful throughout the process. It’s wonderful to know this made a positive difference to your experience. All the best with your move!
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