Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
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5/5
GoogleAmy has been amazing for my partner and I. Having nowhere to live 2 months before a new job in a different area is a very stressful experience but Amy has been on the end of the phone whenever we have had any questions or concerns. Amy is so friendly, always asks how you are and is a pleasure to talk to.
Would highly recommend using Leaders for lettings! Quick and easy process.
Rosie Β· 30 July 2022
Agent replied Β· 30 July 2023
Dear Rosie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThank you to the team at Sevenoaks Leaders. Stephen was positive and helpful from the off in finding me a suitable rental property in a swift time. Furthermore they guided me through the 'tech' side of the application which I didn't find easy due to the fact that I was a child in the 70s π. I would definitely recommend.
Best regards T
Tegs Β· 30 June 2023
Agent replied Β· 30 July 2023
Dear Tegs Howells
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleFor it being my first time renting Iβve been worried and to a point a little scared but I really must personally thank Katie Elliott at leaders Sevenoaks and her colleagues. Katie made me feel safe in my decisions, even went above and beyond allowing me to take a 2nd viewing within 24hrs.
Katie and her colleagues was always there when I have been calling needing questions answered, and getting back to me very quickly when she had to liaise with the property owner.
I couldnβt have wished for a better letting agent!PositiveResponsiveness, Quality, Professionalism, Value
Shane Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Shane Plummer, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Sevenoaks. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
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5/5
GoogleI want to appreciate Amy Crisci. Her assistance was greatly appreciated. She went above and beyond to assistance both myself and my colleagues. Your great fullness will not be unnoticed. Shout out to Steve who took the time out to allow us to view this property. All of you guys are remarkable. I would recommend anyone to you guys. Blessings
Kerlene Β· 26 August 2023
Agent replied Β· 30 September 2023
Dear Kerlene Walker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAmy was a huge help in getting us moved in to our new property. The whole process was very easy and she has been available for any questions weβve had at all times. Thanks!
Bracher Β· 2 November 2024
Agent replied Β· 9 November 2024
Dear Bracher T
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAmy was absolutely fantastic throughout this whole process. Moving from 400 miles away, she made the process very easy and stress free. Constantly checking in while providing absolutely flawless communication. Making the move a lot more easier than Iβd ever have expected. Grateful to have had her help me through this process, now completely happy and content with my new letting.
Tino Β· 2 March 2023
Agent replied Β· 30 July 2023
Dear Tino
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAmazing experience from start to finish from Megan down at the Leaders Sevenoaks, she was really helpful and quick to inform us as and when all the steps progressed, with great communication throughout making it a easy and stress free transition. Thank you for all you help Megan
Winchy Β· 13 November 2025
Agent replied Β· 13 April 2026
Dear Winchy X Skillz
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleLeaders provided a super-efficient, friendly service and made my flat hunting a trouble-free experience! Amy is superb!
Nicola Β· 15 April 2025
Agent replied Β· 4 May 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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1/5
GoogleUsed leaders to rent a two bedroom flat last year, Dawn was our agent. I can honestly say that woman was uselss. she lost our first flat, even though we had put a deposit down, to another agency. so we had to settle for a different one in the same building. It has been over a year since we moved from that place and I still am having billing issues with EDF because Dawn never gave them our moving in readings, despite writting us a letter saying she had. Will never use leaders again. Horrible experience.
Ben Β· 1 August 2015
Agent replied
We are very sorry to read your comments, but feel in this instance the facts have become confused. Our negotiators do their best to hold a chosen property, but the final choice is with the owner. With regards to the property that you moved to, we act in an Introduction Only capacity for the owner. Dawn showed you the property, but, I am sure you will recall, was not present at your Check In. An Inventory Clerk was present with you, and took readings which were recorded on the Check In report that you signed and had a copy of. These readings were sent to Hallmark, our utility transfer company, on 3rd February 2014. The Landlords undertook their own check of the property at the end of the tenancy, and, as you know, you provided your own meter readings at departure. We have asked Hallmark to investigate this matter further for you and I hope a satisfactory resolution is reached
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1/5
GoogleTerribly rude and extremely unprofessional. When making a query about renting a very expensive property, I inquired about the basics as I had never rented before. I spoke to Dawn in the Sevenoaks branch and I simply asked for how the depository scheme worked and what ombudsman Leaders was under as I had heard horror stories previously about renting and wanted to reassure myself. Needless to say, Dawn lived up to image British letting agents have. She got very defensive about why I was asking even though I had already explained to her but she was so suspicious about me she told me to go onto their website and look there instead of politely telling me herself and then hung up.
Well done on your professionalism and kindness Dawn.
Laura Β· 10 February 2015
Agent replied
Thanks for your review. We take all negative feedback seriously. If you would like to discuss this matter further then please contact us at customerservice@leaders.co.uk
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5/5
GoogleExcellent job from all at the Sevenoaks branch.
Dominic in particular has been incredibly helpful and supportive, and is a great communicator. He made sure that everything went through quickly and smoothly from start to finish, which is even more outstanding considering the Christmas period and national lockdown.
Thanks Dom for all your good work.
I also received a lovely welcome box from Leaders which was a nice touch.
Highly recommend!
Susan Β· 5 February 2021
Agent replied
Hi Susan Minister,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Sevenoaks branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleI wanted to take a moment to express our heartfelt thanks for all the support that Amy has provided throughout our moving process. From the initial viewing to the final steps, your professionalism and dedication have made this process so much smoother for us. We truly appreciate how helpful and patient you were in addressing all our questions and concerns. It's clear that you genuinely care about your clients, and we're grateful for the effort you put in to ensure everything went smoothly. This has been refreshing having had a bad experience with past landlords/agents. Your expertise and positive attitude made a significant difference, and we couldn't have asked for a better agent.
Imy Β· 22 August 2024
Agent replied Β· 24 October 2024
Dear Imy Stratton
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMegan has done an outstanding job guiding us through the bidding process and gave us valuable advice that helped us secure our dream house. Confident, knowledgable, and very professional. Can strongly recommend Leaders and Megan if you are looking to rent or buy property in Sevenoaks
PANOS Β· 13 October 2025
Agent replied Β· 13 April 2026
Dear Panos Patsadas
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleHighly recommend leaders, Megan in particular. She is extremely helpful and professional, also keeps you informed as much as she can by getting in contact as soon as sheβs aware of any updates. Really pleased to have Megan helping me along with the process. Thank you!
Lucie Β· 13 October 2025
Agent replied Β· 13 April 2026
Dear Lucie Lovell
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleAmy Crisci was incredible from start to finish. The process of finding a new home can be daunting and confusing, but Amy went above and beyond to make sure it all went smoothly. I would highly recommend Leaders, and Amy in particular.
Mr Β· 23 December 2023
Agent replied Β· 20 June 2024
Dear Mr Wanostrocht
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHighly recommend Leaders Sevenoaks. Had a lovely 2 year rental experience with the team there, always friendly, professional and helpful. They went out of their way to help us a number of times throughout the tenancy and any property issues that arose were dealt with very quickly indeed. There were no hidden surprise charges for things either, which can happen with other agents. Super service from Leaders! From a very happy tenant! ππΌ
Amy Β· 9 February 2019
Agent replied
We appreciate your positive review about your recent experience with us!
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5/5
GoogleBig thanks to Amy for her helpfulness and professionalism throughout the process to help it go smoothly. Thanks to Steve as well for showing us round and to Edyta.
Nick Β· 13 August 2024
Agent replied Β· 27 December 2024
Dear Nick Lister
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAmy has been absolutely fantastic. A star asset to Leaders, she's been a joy to work with and made the entire process effortless. Communication was flawless and she kept me up to speed with everything.
Chris Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Chris
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI can't comment on the staff at Leaders Sevenoaks other than Vanessa, as I had no need due to her professional management. Vanessa has been instrumental in making a 'move' seamless and hassle free, which in my experience with other Estate Agents had not been the case. She managed all that was required in an efficient and friendly manner, to the extent if you require a stress-free experience, I would highly recommend this professional.
Paul Β· 9 February 2017
Agent replied
Hi Paul, many thanks for taking the time to share your feedback. We are delighted that you are happy with the service and would recommend Vanessa. We will be sure to pass on your comments.
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5/5
GoogleI've worked with Kelly Collins for over a year as a contractor. Kelly has made my job easier through clear communication and accurate descriptions of work required.
The last 2 years have been a challenge for all contractor's but Kelly has been a reassuring constant in her approach to the work we carry out.
Thank you
Allister Β· 30 July 2022
Agent replied Β· 30 July 2023
Dear Allister,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI would like to say a huge thank you to Dominic at Leaders for being so extremely efficient and for getting me moved within a week. I had lots of questions and needed to be let into the property very last minute which he organised for me . He has been instrumental to my seamless move into the property . Thank youPositiveResponsiveness, Professionalism
Heleni Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Heleni Mastoroudes!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Sevenoaks branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
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4/5
GoogleFirst time renting through Leaders. Overall a good experience, Eden from the Sevenoaks branch assisted us with our application. There were some complications with our application, she always kept us updated on the progress and answered any questions that we had. The only thing that was a bit frustrating was that we only received the rental contract 72hours before the moving date.PositiveResponsiveness
Louise Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Louise Zimmermann,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Sevenoaks. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
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5/5
GoogleOutstanding service from Dominic Williamson. Dom and his team secured tenants for 2 flats within days of being engaged to do so. Cannot recommend him and his team highly enough. Professional, friendly and very efficient.
Sarah Β· 21 February 2024
Agent replied Β· 20 June 2024
Dear Sarah Sumner
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat service from Megan - she arranged a viewing quickly and was able to adjust the time to suit - friendly and good communication.
Chris Β· 13 February 2026
Agent replied Β· 13 April 2026
Dear Chris Stone
We greatly appreciate your 5-star review and the time you took to share your experience with Megan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.