Trusted Agent profile · Sevenoaks, Kent
★★★★★
256 reviews across 1 platform
137d High Street, Sevenoaks, Kent, TN13 1UX
Part of Leaders, see every office.
Leaders's office in Sevenoaks, Kent, at 137d High Street, is rated 4.7 out of 5 across 256 reviews on 1 platform, including 256 Google reviews rated 4.7.
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
5/5
GoogleI dealt with Erin in the Sevenoaks branch, she was very helpful and informative. Would recommend!
Dear Kian Pearce Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleSecuring a house to rent can be stressful at times but Amy was always a calm and very helpful voice at the end of the phone. She was also extremely patient & tried to help with any query we had. Thank you Amy!
Dear Ros Harrison, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleVery professional and superb support and clear communication from arranging the viewing and moving in. Many thanks, Amy and team.
Dear Pradeep Devadoss Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAmy has been absolutely brilliant in assisting me with getting my new rental flat. Always checking in to see how things are going and always helpful and friendly. In fact all the staff at the Sevenoaks branch have been fantastic. I highly recommend that you use their services. Thanks again.
Dear Gareth, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you you ever so much to Amy (and the team). Amy was perfect in everyway from the initail finding a property all the way to moving in. I would highly recommend her if you are moving. Best Vince
Dear Vincent Bithell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMegan blakeney was amazing to work with! She made the whole letting process super smooth and stress-free. Really appreciate her quick responses and helpful attitude. Highly recommend!
Dear Liya Baby We greatly appreciate your 5-star review and the time you took to share your experience with Megan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
GoogleAwful experience from start to finish. It started with Amy Crisci lying and giving false information about the flat I was moving to. Detailed things that weren't true, such as parking being available when it wasn't, and actually cost £1000 a year. She also lied to the people in the flat below me about fixtures such as dishwashers, that were actually not included with the property. Upon moving in she failed to tell me the door access code to the building, and gave me the wrong details for the landlord freehold person. She never told me who the utilities were with. It was all a guessing game. When I spoke to her manager he basically told me I was lying and protected her I guess management only care about the big house sales, commissions etc. When time to leave my property it took leaders 7+ working days, after a lot of asking and communication to get my deposit back. Still waiting, lots of promises but nothing is happening. The worst estate agent I have ever had the unfortunate experience of using. My advise is don't use them. Lies and false promises.
Dear Charlie Ash, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleJust want to say what a great service Dom did for me. From finding the proeprty to moving in. It was all delt with efficiently.Thank you Dom.
Dear Ashley Sands Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a great experience working with Leaders. From organising a viewing, to putting in an offer, and finally getting the keys, letting a home was a seamless experience. Rob and Dominic were both extremely communicative and helpful so we felt like we were in very capable hands throughout the entire process.PositiveQuality
Hi Clara Emanuel, Thank you for the great review of our Leaders Estate Agents Sevenoaks team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleVery professional and helpful letting agency! Dominic in particular has been professional, trustworthy, communicative and knowledgeable! Also ,he has been very prompt in answering to my calls and emails . Thanks Dominic for going above and beyond ! Could not recommend you enough!PositiveResponsiveness, Quality, Professionalism, Value
Dear, Dragos Mancas, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleThroughout my renal process Amy has been extremely helpful and supportive very quick to respond to my questions and provide me with answers. I couldn’t have asked for a better experience. Thank you
Dear Emma Newton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have used Leaders in Sevenoaks (formerly Alexanders) for the last 8 years. They manage our rental property and have always provided an extremely professional and friendly service. They deal with any problems and queries very promptly and we would highly recommend them. In particular Katie and Heather (our main contacts there) have been a pleasure to deal with.
Hi David, we are so happy to read such a great review about the Leaders team at Sevenoaks and are delighted that you have had such a positive experience with Leaders and formerly Alexanders in regards to the management of your rental property over the last 8 years. We're so pleased to hear that the team have been able to deal with problems and queries so quickly and that you have found Katie and Heather to be such a pleasure to deal with. We will ensure that your comments are passed onto the team so they are aware of your thanks. Kind Regards, Leaders
5/5
GoogleGreat experience with Leaders Sevenoaks, very impressed with their speed, efficiency and how communicative they were during the letting process. A very special thanks to Amy, who was incredibly helpful and attentive and made the process ten times easier. Thanks again guys!
Dear Stephen, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDealing with Eden made the process of finding a home easy. You were a pleasure to deal with and you took care when dealing with me. I thank you very much and I will be back when I require your services again. Good service. Smooth transactions.PositiveResponsiveness, Quality, Professionalism, Value
Dear, Carol Phillips! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleHad a great experience using Leaders. Dominic showed us around several properties. He was quick to respond to us through calls or emails and kept us updated with new properties. Dominic was very professional showing us around the properties and adhering to COVID rules. Many thanks to him.PositiveResponsiveness, Professionalism
Hi Jessica Rogers, Thank you for the great review of our Leaders Estate Agents Sevenoaks team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleAug 26 2016 I guess selling houses is never easy especially when there's a chain involved. But Neil Calver at Leaders was always a pleasure to deal with; and his professional and expert advice and guidance throughout the sale made it a pleasurable, rather than a stressful, experience. Thank you Neil and thank you Leaders. Google -
Hi Michael, thank you for your comments. We are glad that you have been happy with the service provided and that your experience was a pleasurable one. We will be sure to pass your kind words on.
5/5
GoogleSpoke to Amy from the sevenoaks branch, she was very helpful and friendly over the phone helping me look for a property suitable for me and my family. Amazing customer service and professional quick responses from Amy and the team!
Dear Shan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience with Amy, very helpful and Informative. Sorted all the hard work for me, kept me up to date all the time. Made the whole process easier. Thank you Amy.
Dear Francesco Verrilli Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAmy was absolutely fantastic from start to finish, polite, professional and a great sense of humour! Made me feel at ease as soon as I stepped in the property. I will be recommending Amy to my friends and family.
Dear Ambee, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAWFUL SERVICE Rented a property through leaders with a difficult landlord who refused to maintain any standard of the property . Gas safety certificate expired & house riddled with mold in every room . After the land lord refused to fix the issues an eviction notice was then submitted because they did not want to pay for the property to be a safe place to live in . Service from leaders has been awful - no communication or support , clearly do not VET who they take on as landlords . The landlords will paint over the mold , get the next tenant in and i'm sure Leaders will list the property for rental. DO NOT RENT PROPERTY IN ANNETTS HALL , BOROUGH GREEN INFESTED WITH MOLD.
Dear Amy Frost, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleVery professional and helpful letting agency! Dominic in particular has been very helpfull and responsive with calls and emails, trustworthy, communicative and knowledgeable! Thanks Dominic for going above and beyond ! Could not recommend you enough!PositiveResponsiveness, Quality, Professionalism, Value
Dear, Ionut C, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleMegan has communicated well at every stage, and was great at showing round viewings in a professional manner. Thank you
Dear James Penn We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleOne of the best experiences I ever had with an Estate agency. Amy was fantastic, she made our life so easy, very efficient, and always ready to help. Thank you very much
Dear Silvia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI am a long term landlord with Leaders and have always found them to be reasonable, professional and super-helpful. Would especially like to mention Dominic who I have dealt with numerous times over the years. I find him very professional and he’s always looking out for my best interests. He also never hesitates in going above and beyond his remit. He’s an asset to the team!
Dear Zorain Peerbhoy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders's Sevenoaks office has 256 reviews across 1 platform: 256 on Google.
Leaders Sevenoaks is rated 4.7 out of 5 across all 256 reviews, and 4.7 out of 5 on Google from 256 reviews.
Leaders Sevenoaks, 137d High Street, Sevenoaks, Kent, TN13 1UX.
