Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a really positive experience with the team. Aleyda Saklav, Selwyn Pacheco and James Heman were all very helpful, friendly and professional throughout the process. They were easy to communicate with, listened to what we were looking for and were always happy to answer any questions we had.
I really appreciate their time, patience and support while helping us look for a suitable property. It was a pleasure dealing with them, and I would definitely recommend the team to anyone looking for a property.
Excellent customer service.
Vivian Rodriguez
Vivian · 27 September 2026
Agent replied · 11 October 2026
Hi Vivian Rodriguez!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Selwyn Pacheco
★★★★★ 5/5
GoogleI had a really great experience with Lillie. She was so helpful from the moment I enquired about the property and made booking a viewing really easy. She was quick to respond, friendly and professional, and made the whole process feel straightforward and stress-free.
Lillie was really helpful throughout and made sure I had all the information I needed. I would definitely recommend her to anyone looking to rent a property!
Sophie · 8 October 2026
Agent replied · 11 October 2026
Dear Sophie Atkins, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Selwyn Pacheco
★★★★★ 5/5
GoogleMacy was fantastic throughout the whole lettings process. The viewing was really helpful, she was very knowledgable and really proactive once we had applied for the property. She was really helpful in explaining the whole process and supporting us in getting our application sorted.
Maddie · 11 September 2026
Agent replied · 11 October 2026
Hello Maddie Milner
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Kind regards, Selwyn
★★★★★ 5/5
GoogleWe’ve had such a great experience working with Lucy to find our new home. Lucy is an excellent communicator and was on hand for every question we had throughout the process - we’d highly recommend Leaders and Lucy in particular for your next letting! Would love to shout out Aleyna too for all the help on our move in date ❤️
Katie · 6 April 2026
Agent replied · 13 April 2026
Hello Katie Catherall
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Selwyn Pacheco
★★★★★ 5/5
GoogleI’ve had a really positive experience with LEADERS so far. The service has been professional, efficient, and easy from start to finish. A special mention to Macy, who has been incredibly helpful, approachable, and responsive throughout the process. She made everything clear and it’s obvious she genuinely cares about providing great customer service. I would definitely recommend LEADERS to anyone looking for a reliable and supportive team.
Nick · 13 January 2026
Agent replied · 13 April 2026
Dear Nick, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Macy and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
Google"Lillie was absolutely wonderful showing me the rental property. She was very friendly, professional, and took the time to explain everything clearly. Made the whole process easy and comfortable. I’d highly recommend her!
Evelin · 21 August 2026
Agent replied · 22 August 2026
Dear Evelin Ramirez, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Selwyn =
★★★★★ 5/5
GoogleI’m having a really positive experience dealing with Lily and Macy. They are a great team, very proactive, responsive, and helpful throughout the process. They understood what I was looking for and arranged a viewing of a great place, which was a very good match for me. We haven’t completed the deal yet, but I’m very hopeful and really appreciate all their effort so far. Really happy with their support and the way they are handling everything.
Highly recommended.
Fasiha · 15 August 2026
Agent replied · 22 August 2026
Hello Fasiha Usama
Thank you so much for your lovely review! 😊 We’re delighted to hear that you had such a positive experience with us. We really appreciate you taking the time to share your feedback - it means a lot to the team!
Many thanks,
Selwyn Pacheco
★★★★★ 5/5
GoogleFinding a property is hard, however with the right assistance and determination it can make the journey slightly more easier. Shout out to Aleyna who’s been keeping us updated and help answering all our questions.
Nsjana · 22 July 2026
Agent replied · 22 August 2026
Dear Nsjana Zhab
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWonderful experience with Leaders and Rizwan - clear communication and always ready and willing to assist and help where possible. Process was speedy no doubt thanks to their due diligence at every step. Very pleased!
Jamie · 22 July 2026
Agent replied · 22 August 2026
Dear Jamie Hudson
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleLeaders have recently found me new tenants for my property. Sharon and Selwyn were both really helpful. The whole process has been handled speedily and efficiently. Would highly recommend their service.
Susan · 8 August 2026
Agent replied · 22 August 2026
Dear Susan Schofield
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Selwyn Pacheco
★★★★★ 5/5
GoogleSelwyn was so helpful today! I really appreciated how he answered all my questions so thoroughly and gave me great tips as well. Thank you!
Karyn · 11 September 2026
Agent replied · 11 October 2026
Dear Karyn Dietrich, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna was very helpful and friendly :)
Followed up by both email and phone, and helpful organising a viewing. She was very knowledgeable answering questions.
Am2farwell · 11 September 2026
Agent replied · 11 October 2026
Hi Am2farwell,
Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna has been wonderful in my property search; her communication is top-notch, and she shows a genuine understanding of my situation.
Tolga · 11 September 2026
Agent replied · 11 October 2026
Dear Tolga Ergen
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Selwyn Pacheco
★★★★★ 5/5
GoogleExcellent service from Sian, Lilly and Carol. Thank you so much For all your hard work
Harrison · 8 October 2026
Agent replied · 11 October 2026
Hello Harrison Bull
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna has been super great with answering my questions and guiding us through the lettings process
Shaik · 4 October 2026
Agent replied · 11 October 2026
Dear Shaik Rabbani
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna has been helping me trying to find a property, her communication and empathy towards my situation is great.
Hakama · 11 September 2026
Agent replied · 11 October 2026
Dear Hakama
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna has been such great help during my property search! Highly recommend :)
Itsmeyuzool · 4 October 2026
Agent replied · 11 October 2026
Dear Itsmeyuzool, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna, jake and Lillie were so helpfull in my property search! Highly recommend ♥️♥️♥️
Thuva · 27 September 2026
Agent replied · 11 October 2026
Dear Thuva Rakan
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna has been amazing and very helpful has made our whole move extremely smooth and stress free many thanks to her and her team!
Alexa · 22 July 2026
Agent replied · 22 August 2026
Dear Alexa Knudson
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleAleyna was great very friendly and super helpful. Thank you so much
Olivia · 4 October 2026
Agent replied · 11 October 2026
Hello Olivia Winn
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna, jake and Lillie were so helpfull in my property search! Highly recommend
Thuva · 27 September 2026
Agent replied · 11 October 2026
Hello Thuva Rakan
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Selwyn Pacheco
★★★★★ 5/5
GoogleAleyna, jake and Lillie were so helpfull in my property search! Highly recommend
Sri · 27 September 2026
Agent replied · 11 October 2026
Dear Sri Karpaka Vinayagar Tvhd
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Selwyn Pacheco
★★★★★ 5/5
GoogleLeaders have been so efficient, especially Aleyna Saklav in lettings :)
Nitin · 4 October 2026
Agent replied · 11 October 2026
Hello Nitin
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Selwyn Pacheco
★★★★★ 5/5
GoogleMacy was great, booked a valuation super quick then managed to market and find a tenant fast! Definitely recommend this team
Sidney · 25 July 2026
Agent replied · 22 August 2026
Hello Sidney
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Selwyn Pacheco
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
