Every review we hold for the Chichester office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleRecently enquired with Leaders about a couple properties. As currently live in a lovely home in Hampshire but ideally need to be closer to my work in Chichester. I can honestly say Amy the new member of the team has been great. Leaders answer the phone quickly and your enquiries online. Great to meet Amy the other day when I viewed a property. Very friendly. Also would like to say thank you to Tom who helps me when Iβm a bit lost looking for the properties! And my sat nav fails me. Also Annie who is also so helpful and friendly. A great team. Thank you all.
Chloe Β· 17 August 2026
Agent replied Β· 22 August 2026
Dear Chloe,
Thank you for taking the time to write the review for the team. Amy will be delighted with her first google review!
Kind regards,
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleThis review is for Tino Mazanza 10/10
I had a let down from a contractor for an emergency water leak. Tino got to the issue and proposed a fox instantaneously and was very sorry for their contractor not showing up which isn't their fault, only the contractor. Tino is very easy to talk to, does what you need of her with a smile and most of all cares about the individual and totally understood its not good behaviour to ignore and emergency leak your supposed to be getting to ASAP ! (the contracter)
Not much else to say apart from every time I've dealt with her, somehow she makes my day much better, Thanks Tino and Leaders are lucky to have you!
CPE Β· 1 August 2026
Agent replied Β· 22 August 2026
Thank you, CPE, for your wonderful review. We're thrilled to hear that Tino provided such reliable support during your emergency water leak and made your day better with her kindness and understanding. We truly value your feedback and are committed to ensuring every customer receives the quality service they deserve.
β
β
β
β
β
5/5
GoogleI have had a wonderful experience renting my current home through Leaders. From the very start, the move-in process was smooth and stress-free. Tom was quick to answer my emails, very helpful with all my requests, and made me feel fully supported. Any questions I had were handled with great professionalism and a friendly attitude. I am very happy in my new place and highly recommend their services!
Samantha Β· 1 August 2026
Agent replied Β· 22 August 2026
Dear Samantha Coalbran, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Tom. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
β
β
β
β
β
5/5
GoogleGreat experience with Leaders Chichester. After recently returning from 8 years in Australia and being completely unfamilair with the UK rental process & market they were very patient with me and responded promptly to my many questions. They were awesome in guiding me from my initial enquiry through to happily settling into my new rental property today! I couldn't be happier with the level of service provided - Tom, Tess & Max were all very friendly and super helpful. Much deserved appreciation for the team!
Nick Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Nick Fullerton, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
β
β
β
β
β
5/5
GoogleWe had a great experience with Leaders, particularly Annie and Tom, who were incredibly helpful and professional throughout the process. They made getting the property marketed and let straightforward and stress-free, keeping us informed and providing excellent support along the way. We really appreciate their hard work and would highly recommend them.
John Β· 17 August 2026
Agent replied Β· 22 August 2026
Hi John,
Thank you for taking the time to review your recent experience you've had with our team. We look forward to supporting you in the future.
Kind regards,
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleTess Dent has been super helpful and responsive to us whilst we have been going through the process of renting a house! As first time renters we had little knowledge of what we needed to do, however Tess was so helpful and supportive in explaining everything to us in detail, and was more than happy to help with any questions we had! Super friendly too, would really recommend her/Leaders to anyone looking to rent/buy a property π
Jessica Β· 12 August 2025
Agent replied Β· 2 September 2025
Dear Jessica,
Thank you for your review. I will pass your kind words onto Tess.
Kind regards,
Max Roger,
Assistant Manager
β
β
β
β
β
5/5
GoogleReally happy with my experience getting a flat recently. The whole process, from the viewing through to completion, was handled brilliantly. Tom Chiverton was a huge help the entire time, professional, approachable, and always positive. He made everything straightforward and stress-free. Iβd definitely consider using Leaders Chichester again in the future.
Thomas Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Thomas,
Thank you for taking the time to review your recent experience you've had with the branch. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further.
Kind regards,
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleRecently got accepted for a flat and couldn't be happier with the whole process. From viewing to completion, Tom Chiverton has been an amazing help. Very professional yet also a bubbly character. Would definitely like to use Leaders Chichester again when I decide to move on.
Jason Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Jason,
Thank you for your review! We love to receive positive reviews so I'm sure Tom will be really pleased.
Many thanks
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleTom was incredibly helpful, kind with my questions and requests, and flexible around my hectic life. I definitely recommend Leaders. Thank you
Dave Β· 15 August 2026
Agent replied Β· 22 August 2026
Dear Dave,
Thank you for taking the time to review your recent experience you have had with Tom. Glad to hear about the positive experience with him.
Kind regards,
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleI had a positive outcome with the team at Leaders in Chichester, particularly Tino, who assisted in resolving a recent tenancy matter. While the process took some time, communication improved and the issue was eventually resolved.
Thank you for your support.
Jay Β· 30 March 2026
Agent replied Β· 13 April 2026
Dear Jay,
We greatly appreciate your 5-star review and the time you took to share your experience with us. We hope to continue delivering exceptional service to you.
Kind regards,
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleTess was really great with understanding the needs of my next home would be. Communication on what to do was really clear and she was able to help us secure our next home. Thank you Tess. And thank you to leaders Chichester
Oluwatobi Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Oluwatobi,
Thanks for the amazing review and star rating!
Kind regards,
Max Roger,
Lettings Manager
β
β
β
β
β
4/5
GoogleVery good experience with Leaders so far. Tom Chiverton has been friendly and professional, organised a viewing at short notice, processed our application really quickly and has been super supportive along the way. We're yet to move in but excited and grateful to Max and Tom for making it happen.
Dexter Β· 18 August 2026
β
β
β
β
β
5/5
GoogleWe have only just started our tenancy and have had a really positive experience so far. Tess has been our main point of contact during the move in process and has always been quick to respond and happy to help with any issues.
Amy Β· 13 February 2026
Agent replied Β· 13 April 2026
Amy, thank you for your fantastic review! Great feedback from your experience with Tess and we wish you all the best in your new home. Kind regards, Annie, Senior Lettings Manager
β
β
β
β
β
5/5
GoogleTino went above and beyond to help me when I randomly requested documentation for a tenancy from 5 years ago. A great company when I was a tenant and they are still setting the standard now.
Charlie Β· 23 March 2026
Agent replied Β· 13 April 2026
Dear Charlie,
Happy to hear regarding Tino efficiency & helpfulness, anything needed in future then do get back in contact.
Kind regards,
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleGreat team to deal with had a good experience from start to finish very easy to sort the process out, Tess was very helpful and good at what she dose helped me out getting sorted in my new flat
John Β· 13 February 2026
Agent replied Β· 13 April 2026
Hi John,
Thank you for taking the time to review your recent experience with our branch. It's pleasing that Tess provided you with a positive experience, good luck with your new property!
Kind regards
Max Roger
Lettings Manager
β
β
β
β
β
5/5
GoogleAnnie and Max were both fantastic throughout the whole process. Their response time was super quick, they were incredibly kind, and always supportive. Thanks to their efficiency and professionalism, everything went smoothly. I highly recommend them and the team!
HAIHONG Β· 13 February 2026
Agent replied Β· 13 April 2026
Dear Haihong Song
We greatly appreciate your 5-star review and the time you took to share your experience with Annie and Max. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleTess has been fantastic the past couple of weeks. Couldn't fault her, she is completely understanding if something takes a little longer than expected or if there has been an issue. Best estate agent we've had!
Thank you so much π β¦
Natalie Β· 13 January 2026
Agent replied Β· 13 April 2026
Thank you Natalie for the five-star review and fantastic feedback on your experience with Leaders and in particular, Tess. We wish you all the best in your new home!
β
β
β
β
β
5/5
GoogleWeβve had a really great experience with Tess from Leaders and couldnβt be happier with the service sheβs provided. Her communication has been excellent throughout, always quick to respond, clear, and really helpful with any questions or concerns. Sheβs friendly and approachable, which has made everything feel easy and stress-free, while still remaining completely professional at all times. Weβve felt well looked after from start to finish and would happily recommend Leaders to anyone looking for a reliable and supportive lettings agent.
Amy Β· 23 March 2026
Agent replied Β· 13 April 2026
Dear Amy,
Thank you for such a wonderful review of Tess, I will pass on the kind words. Thanks for taking the time to write up the review.
Kind regards,
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleTess Dent, Lettings Consultant at Leaders, recently helped us find our dream home to rent.
Finding and applying for the right property is usually an arduous and drawn-out process. However, Tess made the whole experience 100 times easier. She guided us through every step of the way and was incredibly helpful.Β She is knowledgeable, thorough, dedicated and is always ready to answer any questions quickly and efficiently. My partner and I are so happy with her excellent service and would thoroughly recommend her to anyone looking for a Lettings Consultant.
Natasha Β· 16 October 2024
Agent replied Β· 10 November 2024
Dear Natasha Mayhew
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleWe had been searching for βpet friendlyβ property for a long time and we were struggling . As soon as we found one through leaders chichester, Tess was on it , she speeded up the process by calling the landlord quickly and made sure that we were top of the list . She was able to secure our tenancy and helped all the way through . Frequent calls from us were answered and we were kept informed every step of the way , Tess helped with the electronic form filling and used her initiative when we encountered a few obstacles. Tess was professional , warm and approachable , with a great sense of humour , which I appreciate .
Tess continues to respond quickly and has a βsolution focussedβ attitude and works efficiently in order to get the job done . I would recommend Tess , she is highly motivated, enthusiastic and really wants to help.
Freya Β· 9 October 2024
Agent replied Β· 23 October 2024
Dear Freya Davis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleTess at Leaders Chichester is nothing short of brilliant, myself and my partner have been looking for a place of our own for months and Tess went above and beyond to help us and in a very quick turn of events, we are in our first flat together and have never been happier, thank you Tess for all your hard work to support myself and my partner. You are a real credit to this company!!
Chelsea Β· 3 November 2024
Agent replied Β· 10 November 2024
Dear Chelsea Hawkins
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleTino is great, she left but we are really happy that she is back, as she has been the most effective property manager that we have had.
M Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear M D,
Thanks for the great review!
All the best,
Max Roger,
Lettings Manager
β
β
β
β
β
5/5
GoogleAmazing service from Tess. Helped with the transition of moving. Communicated with us throughout the move so we knew what was happening. Very polite and professional. Couldn't of asked anything more.
Thank you Tess π β¦
Carl Β· 13 December 2025
Agent replied Β· 13 April 2026
Dear Carl Bartlett
We greatly appreciate your 5-star review and the time you took to share your β¦ More
β
β
β
β
β
5/5
GoogleTom in chichester branch is a superstar. Helped us to get exact house. Tom was very professional and friendly. Recommend highly. Five stars from us.
Kaneeza Β· 13 March 2026
Agent replied Β· 13 April 2026
Dear Kaneeza,
Thanks for your feedback, the team love getting reviews through. Fantastic to see that you have been happy with the experience you had with Tom.
Kind regards,
Max Roger,
Lettings Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.