Every review we hold for the Chichester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA very professional team, super efficient and always available to answer any questions I had. From the viewing to the paperwork and the final signing, all was completed without a hitch. A great Agency and I would recommend for your next rental!
Ophelia · 10 April 2026
Agent replied · 13 April 2026
Hi Ophelia,
Thanks for the amazing review and five star rating for the team, greatly appreciated by us all!
All the best,
Max Roger,
Lettings Manager
★★★★★ 5/5
GoogleTino is always very helpful and fast to respond to my requests. We are very grateful for this excellent service.
Victoria · 3 August 2025
Agent replied
Hi Victoria, many thanks for your feedback. We are delighted you have been happy with the service and will be sure to pass on your comment to the team.
★★★★★ 5/5
GoogleI have been with agency over 2.5 years. I have to say nothing was too much trouble. Charlotte, my property manager was always on the top of all my enquiries. Didn't manage to meet lady in person, however always there to help. Every issue was solved right away. I was lucky to have Charlotte as my property manager. Still waiting for report and deposit but I'm sure everything will go smoothly. Thanks Charlotte and Leaders.
Karolina · 30 July 2022
Agent replied · 30 July 2023
Dear Karolina
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleChloe, Annie & the team were absolutely fantastic. Chloe was our main contact and was there from the very beginning of just searching and also throughout to answer any questions we had which she did very clearly and efficiently. As first time renters, we were new to the whole process and Chloe was very friendly and understanding. Comparing this to other estate agent firms in the area, the experience we received from Leaders was exceptional.
Adam · 30 July 2022
Agent replied · 30 July 2023
Dear Adam,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWould like to say how fantastic Laura Court has been sorting out recent issues we have had. She was so helpful with finding someone to replace the boiler the busiest time of year. Laura always got back to me and also kept me updated and informed which helped me and stopped me from stressing out. I feel confident dealing with her with sorting out any issues I might have.
Angela · 31 January 2023
Agent replied · 30 July 2023
Dear Angela
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMyself and my partner have been renting with Leaders Chichester for 3 years now, going into our 4th.
Sarah Cawley is our property manager and she has been amazing! Any issue we’ve had with appliances etc have been dealt with so quickly and efficiently. I wouldn’t rent off anyone else after having such a great experience with Sarah and Leaders Chichester.
Sarah is lovely and is great at sorting us out. Really grateful for all you do for us. Here’s to another happy year with leaders ☺️
Niamh · 16 June 2021
Agent replied
Hi Niamh, thank you so much for your lovely review. We hope you have another wonderful year in the property. Charley & the Leaders Chichester team.
★★★★★ 5/5
GoogleI have to give thank you to Max and Aaron at Leaders in Chichester who could not have been more helpful and efficient in getting me into my new and excellent apartment in Chichester. Thanks guys, you did well and made a complicated process easy to navigate with your friendly and patient guidance.
Alan · 21 February 2024
Agent replied · 20 June 2024
Dear Alan Marcuson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have received amazing service from Tess and Leaders. Thanks to friendly and professional service I was able to find my next home and sort out all the documentations fast and smoothly.
Agains special thanks to Tess Dent
Tornike · 3 November 2024
Agent replied · 10 November 2024
Dear Tornike “tony” Kikvadze
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe are currently renting a house through Leaders, down in The Witterings. Charlie and Chris were the letting agents and we found them extremely helpful, Charlie actually suggested this house for us when we rang about another one. This one suits us far better, he gave us good advice.
The rental process, although lengthy was straightforward and we felt they were informative and supportive, especially when I kept calling them with more queries!
I feel we have had a very good experience renting through Leaders. I would highly recommend them and would approach them again if we find we are in need of a rental property in the future.
Karen · 8 April 2021
Agent replied
Dear Karen Tross Youle,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Chichester. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleAll the Leaders team members were very professional, and in particular, Tess went out of her way to source a gas certificate to complete the letting. Something we really appreciated. We were very pleased to have chosen Leaders to find the tenants for our property.
Alonso · 2 September 2025
★★★★★ 5/5
GoogleWe have been liaising with multiple branches across the Leaders group but the Chichester branch have by far been the best. We have been dealing with Tess and she has been utterly fantastic. We have had lengthy phone calls which she has not rushed and has happily take the time to explain things multiple times that I did not understand.
We are relocating and looking for a property in the area, so viewings are difficult. Tess has facilitated video viewings which have been clear and informative. I wasn’t sure how I would feel not seeing the house in person but I honestly didn’t mind this and felt reassured when Tess gave us a tour and answered our questions.
Whilst we are yet to secure a property which is an equal measure of matching our wants and needs and having the move in date align, I will continue to work with Tess to hopefully find the perfect property. Highly recommend 😃
Jordan · 17 January 2025
Agent replied · 24 January 2025
Dear Jordan Eastwood
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMax provided an excellent service when I recently let a property. He is friendly, well organised, communicates well and made me feel confident that Leaders was the correct organisation for me. All the team in the office are friendly and helpful. I highly recommend.
Sean · 13 January 2026
Agent replied · 13 April 2026
Thank you Sean for the five-star review and excellent feedback on your experience with Leaders and in particular, Max. Thank you for trusting in Leaders.
★★★★★ 5/5
GoogleThis was our first letting experience in UK,we are pleased and happy to meet the Leaders.
We felt ourselves as very comfortable and welcome as we even could on starting by Rosie.
She was extremely helpful and so professional throughout the renting,thank you very much,dear Rosie, for you care,It is appreciated.
We really appreciate rest of Leaders,especially Annie,her professionalism was amazing.
Вадим · 1 April 2023
Agent replied · 30 July 2023
Dear Вадим
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDarcy has been brilliant throughout the whole process of finding new tenants. She’s professional, friendly, and always kept me updated. I felt completely supported and she made everything feel easy and stress-free. I wouldn’t hesitate to recommend her to other landlords… thank you, Darcy!
Julie · 3 August 2025
★★★★★ 5/5
GoogleI’ve been letting my property with Leaders for several months now and I couldn’t be more impressed with the level of professionalism and care they’ve shown in managing my property.
As a landlord, it’s important to have an agency that not only finds reliable tenants but also handles every aspect of the rental process efficiently, and that’s exactly what the team at Leaders does.
I have recently been dealing with Annie, Senior Lettings Manager, who is very professional, friendly and incredibly responsive. I would highly recommend to anyone looking for a hassle-free rental experience.
Kristi · 9 November 2024
Agent replied · 9 December 2024
Dear Kristi Wallace
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleUntil I purchased a flat this year I had been renting from leaders for 6 years and my experience was excellent. Charlotte Parry was an excellent property manager and always responded quickly and got things sorted out promptly and kept me informed. I would recommend leaders as they are fair and clear with the check in and check out process and always happy to answer any questions you may have about it all
Jennifer · 1 August 2021
Agent replied
Dear Jennifer Sykes,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleTess has been fantastic through the whole process from viewing till move-in day. She is always approchable and on the ball.delighted to have her to guide our moving in.if you are lucky ,you may get her help for your next move😉 …
Ahmed · 9 August 2025
★★★★★ 5/5
GoogleThis is our first time renting with leaders and we were made to feel very welcome from the start by Rosie. She was extremely helpful and efficient throughout the rental process with any queries we had, and made the general experience a pleasant, stress free one especially when moving with a baby! We cannot thank Rosie and the rest of the Leaders team enough.
Natalia · 3 October 2022
Agent replied · 30 July 2023
Dear Natalia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 2/5
Googleat the start they were great then we changed property manager and it made our life hell we started from allways getting our issues fixed to not even getting a phone call back when we were left without electric for over 10 days really poor services. Then at the end of tenancy they attempted to charge us to replace the laminate in the kitchen, a window and alll the carptet which was already damaged when we moved in luckily we took photos of the moving day to challange this then we had no cantact regarding our case and in the end we had to get in contact with the regional manager to sort our issue which led to an investigation in the chichester office.
The worth part of all of this was the fact we were paying into a 0 deposit option which was sold to use that they use this money to help pay for anything that needs to be done at the end of tency like cleaning, small repears, etc however when we came to the end of tenacy we were told that this wasnt the case and it was just to pay towards there subscription service. So we ended up paying more than what the deposit would have cost with 0 benifits.
PLEASE DO NOT RENT WITH LEADERS
Gabe · 27 October 2024
Agent replied · 30 September 2023
Dear Gabe Clarke
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 3/5
GoogleJust finished a years tenancy with Leaders in Chichester. At first when maintenance needed doing it took a frustratingly long time but later when Tino Mazanza became the lead contact things moved a lot faster. She was always very helpful and easy to contact. Thank you Tino for doing a great job
Gary · 29 September 2023
Agent replied · 30 September 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleLeaders Chichester helped me and my boyfriend out at a time where we struggled to find a property having to be out in such short notice. Everything was done and signed very quickly, we especially want to thank Chloe for being helpful, understanding and patient with all of our phone calls and enquiries! We are looking forward to moving into our very own home :)
Briony · 30 July 2022
Agent replied · 30 July 2023
Dear Briony,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent - everything was done on time. Every stage of the process very clear and handover to our new property was seamless- very professional and a friendly face thank you Darcy
Chris · 3 November 2024
Agent replied · 10 November 2024
Dear Chris Bird
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have recently started renting with Leaders. The experience we have had is great, Max Roger has been approachable, really helpful and gone above and beyond to get us into our new home. He corresponded quickly to emails and has made the process smooth and stress free. Thank you 🙂 …
Chris · 26 September 2023
Agent replied · 30 September 2023
Dear Chris, Thank you for taking time to write this review regarding your customer experience with Leaders in Chichester, especially Max Roger. We wish you all the very best in your home. David Sibley Senior Manager.
★★★★★ 5/5
GoogleJames Bambridge is an absolute Superstar! After months of viewing properties in central Chichester we found our dream home and it was all thanks to James's sterling efforts (and his remarkable patience...deserves a shiny medal or perhaps even statue?). The whole process from arranging viewing properties right through to completion was a breeze and completely stress-free. Leaders of Chichester were nothing short of exceptional and we wouldn't hesistate to use them again or recomend them. Absolutely BRILLIANT!
Oli & Ingrid.
Oli · 31 July 2017
Agent replied
Hi Oli, thank you for taking the time to share your review. We are really pleased you have enjoyed working with James to find the perfect property for your needs and that you would also recommend Leaders to others. We'll be sure to pass on your kind comments!
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