Leaders reviews

★★★★★ 5/5

Google

Hi, I have recently, on 2 x occasions needed to sort out issues on my rented property, & on both occasions have dealt with REBECCA. I cannot thank her enough for all her help & professional advice in the matters concerned. She explained everything to me & the issues were dealt with straight away, taking all stress & worry away from myself. I would just like to say THANK YOU Rebecca, you're a STAR. regards Barry

BARRY · 25 April 2026

★★★★★ 5/5

Google

As a parent of an older child with additional needs I can’t recommend Leaders enough. Susie and the team went out of their way to help my son find and rent his first flat, working with us and the landlords to ensure everyone was comfortable. She took the time to understand how best to communicate with us. We had had a stressful time with other agents but were made to feel valued and welcomed by Leaders. Exemplary service.

Ben · 8 April 2026

★★★★★ 5/5

Google

Excellent Service I had a fantastic experience with Josh and James at Leaders Worthing. They were both incredibly helpful, professional and friendly throughout, making the whole process straightforward and stress-free. Their communication was excellent, and they genuinely went above and beyond to help. I really appreciated their time and effort and wouldn’t hesitate to recommend Josh and James to anyone looking for a great team at Leaders Worthing

Mark · 19 August 2026

★★★★★ 5/5

Google

Leaders were amazing in helping me buy my first property. Samantha took me and my partner on the flat viewing and supported me in making my offer. She was brilliant at making my first time buying a property feel easy and stress-free. Tegan was also excellent at giving me frequent updates from the sellers side and this helped to keep moving the purchase along as quick possible.

Izzy · 22 July 2026

★★★★★ 5/5

Google

All the team at Leaders have been lovely, friendly, and incredibly helpful throughout the whole process. Everything has been efficient from start to finish, and we’ve had fantastic support from James, Joshua, and Adam. We couldn’t fault any of them, every question or issue we’ve had has been dealt with quickly and professionally. Thank you all for making the experience so smooth!

Hailie · 8 August 2026

★★★★★ 5/5

Google

Lucy was quick to organise a plumber to come and fix the toilet cistern. The contractor who mended the toilet was very friendly and polite and did the work quickly and well. Thank you Lucy!

Therese · 22 June 2026

★★★★★ 5/5

Google

I’ve been in my home for a long time, and Rebecca Jones has been my go-to agent throughout. She’s always on top of repairs, incredibly reliable, kind, good listener and a true professional. I couldn’t ask for better support!

Anita · 1 April 2026

★★★★★ 5/5

Google

Another Great review from me And a Huge appreciation post for being lucky enough to have such a Wonderful Property Manager Thank you Julie Westbrook at the Worthing Branch for Always going above and Beyond.

Jacqueline · 2 May 2026

★★★★★ 5/5

Google

I cannot recommend Leaders highly enough. We have worked with them for many years as they manage all of our properties and have always done an exceptional job. Recently we needed their help finding some old rental contracts and Andy and Hollie pulled out all the stops, really going above and beyond to help us out. Thank you both and thanks to all the Leaders team for excellent service always.

Sarah · 25 July 2026

★★★★★ 5/5

Google

Josh and James at Chapel Road, Worthing were absolutely first class 😃 They couldn't have been more helpful, especially with the Internet stuff 😃 …

Paul · 22 June 2026

★★★★★ 5/5

Google

Leaders have been great especially Jade, I was looking at another property of theirs and they asked would I like to see this one, and I am now living in it . I had viewed a lot of properties and this just beat the others hands down . Jade …

Elizabeth · 20 November 2025

★★★★★ 1/5

Google

⚠️ ⚠️ Very poor experience with Leaders regarding tenancy process. I paid a holding deposit for the property at 49 Chesham Close, BN12 4BJ and completed all referencing requirements within the required timeframe. This can be verified in the documentation and screenshots. I was initially given a proposed move-in date of 10th April. Later, this was verbally changed to 24th April, which I accepted. During this process, I was also asked to proceed with arranging insurance for the property, which I completed in good faith based on their instructions and ongoing confirmation that the tenancy was progressing. However, I was later informed that the landlord had proceeded with another tenant and the property was no longer available. This was communicated without any proper written explanation despite multiple requests. Communication has been very poor, calls were not properly responded to, and no formal clarification has been provided regarding how this situation occurred. Based on my experience, the handling of the process was unprofessional and caused significant stress, delay, and unnecessary costs.

Mohammed · 15 April 2026

★★★★★ 5/5

Google

Working with Leaders was a breath of fresh air. It truly felt like your Agent around the corner, you could pop in on with any questions. Rebecca Jones was the team member who handled the rental we lived in, and I felt like I could call her up about anything. We were treated with respect and honesty.

Angie · 19 August 2025

★★★★★ 5/5

Google

I had a wonderful experience with Jade from Leaders. She was incredibly helpful, professional, and supportive throughout the process of finding my new home. Her dedication and clear communication made everything smooth and stress-free. I truly appreciate her efforts and highly recommend Jade and the Leaders team!

GISHOTH · 20 November 2025

★★★★★ 5/5

Google

I had a problem with an overhanging tree from next doors property which is being managed by Leaders. Alan Mcilwaine was extremely helpful when I told him I would like the tree removed. I sent some pictures over and he contacted the owner quickly. The result just two weeks later the tree has been removed. Great service from Alan.

Colin · 4 July 2025

★★★★★ 5/5

Google

Great experience with Leaders while we have been renting over the last few years. Special thank you to Rebecca Jones, great communication, quick to respond and to help us whenever we needed it.

Beth · 6 March 2026

★★★★★ 5/5

Google

Rebecca Jones has been the property manager for the lovely house I've rented for the last two years in Worthing. She has always been extremely helpful, efficient and professional, answering my queries swiftly and providing a good conduit between the owner and me. Many thanks Rebecca.

Jilly · 22 July 2026

★★★★★ 5/5

Google

Huge thanks to Samantha and the Leaders team for making my recent purchase that bit easier. Samantha offered a fantastic, friendly service and was very responsive to my calls or emails. Would definitely recommend the team if you're looking to sell your property!

Daniel · 22 November 2025

★★★★★ 5/5

Google

Update: I have almost finished my tenancy with Leaders. We’ve had a lot of ups and a lot of downs but this review is to say the one person to truly help and understand my issues through this journey is Joanne Stakim. She’s gone out of her way to help us a number of times and she’s really been the only saving grace of renting with leaders. Leaders have made my move so so easy and always gave me peace of mind every step of the way, Jade is a legend and a true professional! I would highly highly recommend Leaders and I couldn’t imagine moving with anyone else:)

Dylan · 16 August 2024

★★★★★ 5/5

Google

Jade was so unbelievably helpful with our move giving us best advise and helping us getting everything sorted and everyone I spoke to over the phone was so friendly and eager to help I’m very happy with the service provided x

Jorja · 20 November 2025

★★★★★ 5/5

Google

James was fantastic! Really proactive and kept us up to speed on all the developments during the process making it painless. I can't stress enough his professionalism and 24/7 availability

Ilon · 20 February 2026

★★★★★ 5/5

Google

I met several agents to find me a tenant in Worthing. Susie Wright was the last one. I immediately knew that I wanted to use Leaders as she was so warm, friendly, and efficient. She’s found me a lovely tenant and I am pleased with the rent achieved for my property. She also found my daughter a nice home too, for which I am very grateful. Thank you Susie, Kathy Fairley

Kathy · 2 December 2024

★★★★★ 1/5

Google

Had a viewing booked in, got a call not an hour before to be told it's cancelled. Why? "I've got a doctors appointment" Any remorse? No. Any empathy or basic human understanding? No. Viewing was booked for 11, the dismissive robotic advisor …

D · 22 October 2025

★★★★★ 4/5

Google

The customer service was excellent, staff were always super helpful over the phone and always fast at replying to our questions. We highly recommend Jade as they were always so helpful and efficient! We would give 5 stars for the customer …

King · 22 October 2025