Leaders reviews

★★★★★ 5/5

Google

Rebecca Jones is our Property Manager for our rental portfolio. Rebecca responds very quickly to either my email or telephone message. She is extremely efficient and courteous.

Heather · 27 February 2026

★★★★★ 5/5

Google

Rebecca Jones is a great ambassador for Leaders. She regularly communicates and manages day to day matters efficiently. She also deals with any issues effectively and sensitively for all concerned. And all with a cheerful and engaging manner. Just prior to Rebecca joining as our property manager, Rebecca Eager was excellent as our interim manager. She quickly got to grips with an ongoing issue, communicated regularly and ensured things were resolved.

Tim · 26 October 2024

★★★★★ 5/5

Google

Letting with Leaders Worthing has been a good experience, better than we expected. The team have been very professional, answering all out questions and guiding us through. To date the best agent we have used.

Dantheminiman · 1 August 2026

★★★★★ 5/5

Google

For the sale of our property, our point of contact from start to finish was Samantha Clifford. Sam was absolutely superb, engaging so well with both us as sellers, but also with prospective buyers. …

Mark · 22 November 2025

★★★★★ 1/5

Google

One of the worst experiences I’ve ever had in my life dealing with this company, past from pillar to post during our tenancy. Care and attention from majority of staff is extremely poor. No human emotion what so ever. If you are considering using them I would really consider any other option that’s available to you.

Josh · 22 June 2026

★★★★★ 5/5

Google

Thank you leaders Worthing especially James younger. He was so helpful and really professional. He always updates all the things on time that’s help us a lot thanks Really recommend

Abin · 20 December 2025

★★★★★ 5/5

Google

We would like to thank Jade for helping us find a property, it has been a struggle finding a property after months of looking and knock backs, but she has been a blessing.

Khayrul · 20 November 2025

★★★★★ 5/5

Google

Fantastic customer service from all at Leaders Worthing with organising our new home. Special mention goes to Jade, Lucy and Susie for their excellent communication. Karen in property management has been amazingly efficient in preparing things for our move in as well. Thank you! UPDATE: BIG thank you to Rebecca Jones, great service with our move out and deposit return. Thank you Bex from Jason, Beth and Freddie the cat 🐈‍⬛

Jason · 24 July 2024

★★★★★ 5/5

Google

Great service! I had almost lost any hope to find a rental property in Worthing but then I phoned Leaders and my bad luck turned around pretty quickly! Jade picked up my call, organized a viewing with less than 40 min notice and I ended up paying a holding deposit shortly after! I have to admit that Jade went above and beyond to arrange that viewing and in the weeks prior my moving, she has always reached out to me for any updates or to make sure I knew at which point paperwork/referencing was. All my queries were promptly answered and I received a very detailed report few days before moving in. Jade and her colleagues are very attentive and will make sure all the paperwork is completed on time. I was also welcome with a gift pack on the day of the key handover! I definitely recomment Leaders Worthing and Jade:)!

Davide · 4 November 2023

★★★★★ 5/5

Google

Many thanks to our most recent property manager, Rebecca Eager, who was our PM for around 18 months. She was friendly, helpful and efficient with passing things on to our landlord if necessary. We have recently had to leave our house of 10 years because the landlord sold up and Rebecca was also lovely and thoughtful throughout this process, as were all Leaders Worthing staff but especially Susie Wright (lettings) and Keyan Nadim (sales). They helped make a very stressful situation more bearable. Thank you all.

Amanda · 23 October 2023

★★★★★ 5/5

Google

Since March 2023 I am renting a flat with leaders and if someone is looking for a house to rent i will highly recommend Leaders agency. The team as from the beginning till now has been very proactive, professional and gave quick response for any issue. By the way a special thanks to Rebecca Eager who is the property manager who deal with every damage and repair. She has been doing a fantastic job till now and personally am very satisfied with.

Rachel · 23 October 2023

★★★★★ 5/5

Google

Adam Mcilwaine is very helpful, professional and always willing to go the extra mile to solve any problems that come up. He is a credit to the Leaders Worthing team and I would highly recommend him as a property manager.

JBM · 4 July 2025

★★★★★ 5/5

Google

2023: Since my first review a year ago, I thought I'd update to confirm that Leaders continue to provide consistently excellent service, from inspections to general queries. In terms of the latter, I must mention Rebecca Eager, who has responded to the few questions I've had very quickly. I continue to be impressed by the friendly, professional service. 2022: I could not have wished for a better experience. From first enquiry to the day I collected my keys and welcome pack (a lovely touch), Neil, Lucy and the team were wonderful. Professional, friendly, and genuinely pleased to be of service.

Michele · 16 September 2023

★★★★★ 5/5

Google

Leaders have managed the letting of my propety for some years. As I am mostly living abroad it is paramount that I feel secure in the knowledge that not only I but my tenant are well looked after and should there be any problem it can be sorted out quickly and eficiently. Thanks to the team at Leaders in particular Rebecca Eagar my experience with them has been curteous and professional . I have no doubts in recommending Leaders Worthing.

Terri · 24 August 2023

★★★★★ 5/5

Google

We recently rented a property through Leaders after relocating with our two small children. It is a very difficult climate at the moment with very little on the rental market, but Leaders were one of only two estate agents who kept in regular contact and helped us to find a home. We dealt with Lucy, who was very friendly, open and approachable. the communication by the agency as a whole was excellent and they were flexible with viewings etc considering we were relocating with two small children. I would recommend them as a letting agent to others.

Jennifer · 25 July 2023

★★★★★ 5/5

Google

Leaders are extremely friendly and professional. As a landlord it is important to know my properties are in safe hands A special thank you to Adam Mcilwaine who is always there to help me with a smile

Waleed · 4 July 2025

★★★★★ 5/5

Google

You absolutely cannot go wrong choosing Leaders Worthing. They are a knowledgeable and hard working team who sincerely care about their customers. They have worked tirelessly above and beyond for me so far and continue to assist me without hesitation. In the world we live in it is very hard to find anyone as hard working and helpful as Neil and his team and I cant thank them enough. They are the very best! Over the past 10 months I have had the pleasure of dealing directly with Rebecca Eager who is my liaison between the landlord and tenant (myself). Once again I am thrilled to state that Rebecca has worked above and beyond to assist me in my needs and in her communication with via the property owner. Whilst staying here I have experienced a great deal of personal pain and challenges and thru it all she has been professional while also being kind and compassionate. Thank you Rebecca, I appreciate you more than you know!!!

Tina · 25 May 2023

★★★★★ 5/5

Google

Jade Challanger was my main point of call. No matter what I called to ask about was always answered & if the information was not at hand Jade would always get back to me the same day with the information I needed. No task was to big or to small. All enquiries were delt with. All of leaders staff were outstanding but Jade would always go that extra mile for you. Always greeted with a smile & a positive attitude. Thank you so much Jade for a smooth & easy moving in.

Graham · 25 May 2023

★★★★★ 5/5

Google

Both Jade and Owen were incredibly helpful when helping me and a friend move into a new house in Worthing, both always had time for a phone call and nothing was ever too big an ask. Would highly recommend the Leaders Worthing team to anyone looking to move to the area, everyone is incredibly friendly and professional

Thomas · 23 September 2024

★★★★★ 5/5

Google

Highly recommend. Dealt with James and he made everything easy. Cheers

Tom · 20 February 2026

★★★★★ 5/5

Google

I have used Leaders for around 8 years now, starting off with the Hove branch, and now using the Worthing one. I always receive excellent customer service and speak to nice, polite and helpful people. I can’t praise Adam Mcilwaine highly enough, he is different class. The service I always receive from him is brilliant. He always has time for you and nothing is too much trouble. Thank-you.

Marc · 8 August 2026

★★★★★ 5/5

Google

Both Jade and Owen were incredibly helpful when helping me and a friend move into a new house in Worthing, both always had time for a phone call and nothing was ever too big an ask. Would highly recommend the Leaders Worthing team to anyone looking to move to the area, everyone is incredibly friendly and professional

Tom · 12 September 2024

★★★★★ 5/5

Google

I have experienced an excellent service for both of my properties by Lucy, Susie and Jade. They were all so helpful and guided me from start to finish. They found me very suitable tenants and moved them in very quickly and achieved the sling price that I needed. They guided me with all the documents I needed to supply, and a stressful process became manageable, solely because of the team and their support. Not only were they professional, they were all very kind and we did have a great laugh at moments. Thank you so much Lucy, Susie and Jade!

Svetlana · 26 April 2023

★★★★★ 5/5

Google

The girls at leaders especially jade and Lucy were very helpful they helped me find a place for myself to rent so I could do my job. The no deposit options they use is amazing and worked for my perfectly. I would definitely recommend leaders to anyone and the two girls jade and Lucy are really nice and helpful and did everything they can to help you move into a property.

Hans · 10 December 2023