Trusted Agent profile · Worthing, West Sussex

Leaders Worthing reviews

4.6

★★★★★ Excellent

561 reviews across 1 platform

53 Chapel Road, Worthing, West Sussex, BN11 1EG

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Leaders's office in Worthing, West Sussex, at 53 Chapel Road, is rated 4.6 out of 5 across 561 reviews on 1 platform, including 561 Google reviews rated 4.6.

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4.6 / 5

561

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

Rebecca Eager from the property management department has been looking after our property portfolio for some time. Rebecca is very professional, efficient and a pleasure to work with. She has a phenomenal memory to recall events and issues relating to the properties she manages on our behalf.

Martin · 24 June 2024

Agent replied · 23 August 2024

Dear Martin Machan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I can't speak highly enough of Deborah Greet and the cheerful and professional way in which she helped me as property manager of my flat over the past couple of years. I am very pleased with the way things have gone and she has responded swiftly and effectively to the odd minor problem. Thanks Deborah and Leaders, as all her colleagues were cheerful as well, the sign of a well run company.

Ralph · 24 June 2022

Agent replied · 24 June 2023

Dear Ralph, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The process of renting a flat share for my son and friends, was made so much easier by the amazing support and friendly service given by James Younger, the agent handling our case. Very efficient and communication was outstanding. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Jane · 6 March 2026

Agent replied · 20 March 2026

Dear Jane Thomas We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

After me and my partner decided to move properties we contacted leaders and we spoke to Lucy Sullivan, after speaking to her and then meeting her at the property we liked she gave us a very clear tour, providing answers to all the questions we had and was very professional, smartly dressed and was very polite. 100% will return to leaders due to the service Lucy provided! Thank you x

Rob · 26 August 2022

Agent replied · 26 August 2023

Thats great thanks so much Ash, glad we could be of assistance. Neil

5/5

Google

Molly was exceptional through a challenging time as the pandemic to hold, and lockdown took president. I put an offer on a flat in February 2020, which was accepted. Molly remained in close contact thought and the purchase. It was touch and go, but Molly kept a professional attitude, and engaged with me and my solicitor on a regular basis. I felt reassurance and was rewarded at the end of July 2020, when the purchase was achieved. The sales team in Leaders Worthing were friendly, hard working positive during this lengthy journey. I am grateful and feel settled. Thank you. Rob Taylor

Robert · 10 December 2020

Agent replied

Hello Robert Taylor Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

I had so many awful experiences with letting agencies before and I was skeptical about Leaders when I signed my tenancy contract with them. I had a one year contract with a property advertised with them, on 2018-2019. I was so pleased about all the agents there, they were ready to help and did not bother them that I was a student. When I left the house, they came in to check everything was right. I had some wear&tears, mainly due to mould stains (after I cleaned them up - obviously not my fault, the walls were not insulated properly), but they did not say a word about it. I can not stop recommending this branch to everybody! There were many people that assisted me, unfortunately I don't remember their names, but Liam was my property manager and was exceptional! Thank you all for a great experience in Worthing!

Deni · 11 October 2020

Agent replied

Hi Deni Griz, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

1/5

Google

Whilst my emails have typically been answered quickly, the attitude regarding emailing my landlord afterwards has been lax and extremely slow. Fixing issues has been a laborious process - it took me 3 months to simply get my cooker replaced! There has been no mention of compensation or rent holidays, just constant apologies. It's ridiculous.

Rebecca · 24 October 2023

Agent replied · 23 October 2024

Dear Harry Dilks, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

1/5

Google

Whilst my emails have typically been answered quickly, the attitude regarding emailing my landlord afterwards has been lax and extremely slow. Fixing issues has been a laborious process - it took me 3 months to simply get my cooker replaced! There has been no mention of compensation or rent holidays, just constant apologies. It's ridiculous.

Harry · 23 October 2023

Agent replied · 30 September 2023

Dear Harry Dilks, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

We have just bought a house through Leaders - from the start they were fantastic, quick responses, always keeping us updated, and I felt completely reassured that they were doing their absolute best to help us achieve our end goal. Absolutely faultless, comprehensive and enthusiastic service, and whilst extremely professional, we also had a laugh too! We would not hesitate to use Leaders in the future for our own sale and could not recommend Leaders enough! A special thank you to Chris Grace and Joseph!PositiveResponsiveness, Quality, Professionalism, Value

Aaron · 24 August 2020

Agent replied

Hi Aaron Olive, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Worthing

5/5

Google

Rebecca is always very helpful regarding any repairs we are needing in our property or any questions! We have now been in our rented accommodation with Leaders for almost 2 months and the whole process (overseen by Jade at the time) was very smooth and easy going! Feel lucky to be with a good estate agent :)

Beth · 23 August 2023

Agent replied · 30 September 2023

Dear Beth Maiden Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders at Worthing have been managing my house letting for some years and this has just been terminated. Rebecca Eager has been the lettings manager and the service I have had from her and Leaders has been truly superb. I can strongly recommend Leaders to anyone who wants to rent out their property and pass responsibility to a professional team Christopher Fogg

Christopher · 26 March 2023

Agent replied · 24 June 2023

Dear Christopher Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My wife and i recently relocated to the UK and had to find a flat quickly, Lucy was so helpful and found a place for us that we could move in to almost straight away. She was very supportive during the process guiding us on every step. I highly recommend her and the rest of the team at Leaders in Worthing.

Shadreck · 25 April 2023

Agent replied · 24 June 2023

Dear Shadreck Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

After me and my partner decided to move properties we contacted leaders and we spoke to Lucy Sullivan, after speaking to her and then meeting her at the property we liked she gave us a very clear tour, providing answers to all the questions we had and was very professional, smartly dressed and was very polite. 100% will return to leaders due to the service Lucy provided! Thank you x

Ash · 15 May 2022

Agent replied

Thats great thanks so much Ash, glad we could be of assistance. Neil

5/5

Google

My partner & I have just moved to the UK and we feel very lucky to have secured a place through Leaders! The team have gone above and beyond and have been so helpful throughout the entire process. Great communication and we really appreciated the no deposit option. Special thanks to Jade who has been a fantastic help!

Isla · 15 July 2023

Agent replied · 29 July 2023

Dear Isla Hunter Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have rented from Leaders in Worthing for the past two years. Any problems I have had have been dealt with professionally and swiftly. Adam Mcilwaine in particular is always ready to help and resolve issues. He works tirelessly, sometimes emailing late on Friday or Sunday night to keep me updated. He is dependable and caring, always going the extra mile. Thank you!

Ann · 4 July 2025

Agent replied · 2 September 2025

Dear Ann Shaw, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Adam. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Leaders did a great job of handling the sale of my property when I was not in the locality. Keyan kicked things off with the advertising, and found me a solicitor who was both highly efficient and helpful with any queries. Steve took the trouble to find exactly the right buyer, provided updates on the property throughout the process and even managed to keep me smiling. And Hannah liaised with all the other agents, using an email list as we approached exchange, keeping me in the loop with what was a challenging chain. A huge thank you to the team.

Jennie · 25 November 2024

Agent replied · 9 December 2024

Dear Jennie De-vriendt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

As a first time accidental landlord I felt really overwhelmed by the whole process, but Susie and Jade were an absolute pleasure to work with, were incredibly knowledgeable, replied really quickly to any queries or worries I had and really helped make the whole process as smooth and easy as possible - couldn't recommend them or Leaders more!

Matt · 25 May 2023

Agent replied · 24 June 2023

Dear Matt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

This is the best service I have ever had am delighted to recommend the leader letting & estate agent to everyone, living in Worthing or anywhere in the United 🇬🇧 Kingdom. Their are services really amazing and reliable, and all the entire process was very smooth, apart from that regarding any inquiries they are ready to break everything down for you. no binding charge, move in or move out was so amazing process. Especially one of the best among the staff her name is (JADE) and very professional all her processes were so unique I was amazed and glad to provide me with services.

Rafiu · 2 November 2024

Agent replied · 9 November 2024

Dear Rafiu Akinola Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

It was a nice experience and great service from Mr. Josh. He was very professional and polite. I really appreciate all the help and efforts he put on the day of the viewing. Loved it

GUKANESHAN · 6 March 2026

Agent replied · 22 April 2026

Dear Gukaneshan Ravichandran We greatly appreciate your 5-star review and the time you took to share your experience with Josh. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Fantastic experience!! A++. From start to finish, Leaders have been excellent in every aspect of our move. My wife and I cannot praise Beky and the team for such a professional service and support throughout the process. The level of communication throughout was top notch and the online correspondence is a real time saver and professional way of completing all the relevant documentation. A special thanks to Beky was providing such a superb level of professionalism and kindness. We would recommend Leaders without hesitation.

Jamie · 9 February 2019

Agent replied

Hi Jamie, we are so happy to read such a great review about Leaders in Worthing! We are delighted to read how straightforward the process' were and also of the exemplary level of service that Becky has been able to provide to you throughout, we will ensure that your comments are passed on. Our customers recommendations mean so much to us as a business and we are so happy to have earnt yours. Thank you for taking the time to let us as well as other customers know about your positive experience. Have a great day! Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

I would just like to say a BIG thank you to Beky and her colleagues in the lettings department for all their help in finding us our new property! Beky has been nothing but outstanding during the entire process of us finding our new home. Her and the rest of the team have been so kind, very helpful and always got back to me so quickly answering all my many questions! The whole process of moving house has been completely stress free and easy thanks to Beky and everyone else that was involved!! Thank you so much!

Rebecca · 9 February 2019

Agent replied

Hi Rebecca, thank you for this wonderful review about Beky and the lettings team within the Leaders Worthing office. We are delighted to read that Beky and the team have been able to provide you with such an exemplary level of service throughout your search for a new home and are pleased that they were able to help ensure the process was as stress free as possible for you. We will pass your comments onto Beky and the team so they are aware of your thanks. Kind Regards, Leaders

5/5

Google

Thank you Jade for securing us our property, we initially wanted a property that went very quickly but Jade showed us another in our price range which ended up being much more suited to us and we wouldn't have found our lovely lil home without her. Thanks again Jade, from Izi and Joe x

Izi · 22 July 2023

Agent replied · 29 July 2023

Dear Izi Eva Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Jade was absolutely amazing. She knew exactly what I wanted and I managed to fall in love with the very first property I saw ., also she helped me with all the on line transactions. What a lovely person she is and a credit to your company. Thankyou

Brian · 16 December 2023

Agent replied · 30 December 2023

Dear Brian Rosthorn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great overall service and excellent help when needed. Jade Challenger was always great with getting in contact with us and updating us where necessary. Honestly made this whole process a lot easier and felt looked after.

Reece · 2 August 2024

Agent replied · 23 August 2024

Dear Reece Tierney Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Questions about Leaders Worthing

How many reviews does Leaders Worthing have?

Leaders's Worthing office has 561 reviews across 1 platform: 561 on Google.

What is Leaders Worthing's rating?

Leaders Worthing is rated 4.6 out of 5 across all 561 reviews, and 4.6 out of 5 on Google from 561 reviews.

Where is Leaders's Worthing office?

Leaders Worthing, 53 Chapel Road, Worthing, West Sussex, BN11 1EG.

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