Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving had Leaders look after my property for many years, I have always been impressed by their thoughtful caring attitude towards my needs. In particular I would.like to mention Liam Percival, my Property Manager, at Worthing, who does everything possible to help me when I need it and for this I am most grateful. . Liam is an asset to your business.PositiveResponsiveness, Professionalism
Gill · 24 August 2021
Agent replied
Hi Gill Strong,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleLeaders have been absolutely brilliant at sorting everything out so quickly. Especially Owen and Susie they booked me a viewing in a couple of hours and found me a beautiful little flat on the seafront! I couldn’t be more grateful, I would highly recommend!
Lucy · 26 March 2025
★★★★★ 5/5
GoogleRebecca Eager has been our property manager for quite some time and has always replied speedily and been so helpful in every regard. We are leaving our property but it has been lovely to have her help continuously throughout our time with Leaders. We are very grateful for help she has provided
Darcie · 10 January 2023
Agent replied
Dear Darcie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe will definitely be choosing Leaders in the future! They have been the best letting agent we have used by far. Jade was excellent and kept us informed every step of the way. She really made it a smooth and pleasant process for us, we are extremely grateful. Thank you! :)
Chloe · 9 February 2023
Agent replied
Dear Chloe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe Leaders time was very efficient and responsive.Lucy did a splendid job,was very helpful and kept me updated with the whole process up until l moved in . l was able to have peace of mind and moved in with everything ready for me.Thank you Lucy Sullivan and the whole team.
Omega · 9 February 2023
Agent replied
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt's been a great experience renting with Leaders. Their portal is user friendly and guides you step by step through the application. Lucy made the whole process very easy and pleasant. She answered all my questions and queries promptly and worked to accommodate the move in date. Thank you Lucy!
Magdalena · 10 March 2023
Agent replied · 24 June 2023
Dear Magdalena
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleEveryone at the office was super friendly and helpful, however Jade went above and beyond for us, gave us support when needed, explained everything and made a really difficult time as smooth and hassle free as possible. The customer service was fabulous.
Ellie · 14 October 2023
Agent replied · 28 October 2023
Dear Ellie Speight,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThe energy, professionalism and service recently received at Leaders Worthing has been gratefully received. Lucy Sullivan's consideration and understanding of tenants, landlords, property alike including her personal service are the reason Leaders indeed remain Leaders in the rental sector. It is all down to the quality of staff.
J · 25 April 2023
Agent replied · 24 June 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHuge thank you to Susie wright who went above and beyond helping me find a new rental. Very friendly and very helpful.
Thank you so much
Katie · 2 August 2024
Agent replied · 23 August 2024
Dear Katie Hodge
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReally had great service from Chris in the sale of my late uncle’s house ,would recommend to anyone .
Very helpful and friendly ,nothing too much and very patient through a very difficult and stressful sale . Which was badly delayed due to bad solicitor dealing with sale end.Chris was always responsive on phone calls or messages sent to him.
Would highly recommend them
Sally · 10 December 2020
Agent replied
Hi Sally Denman,
Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleFantastic company, Owen was great at dealing with our enquiries and helped us a lot! Happy overall!
Kelly · 2 December 2024
Agent replied · 9 December 2024
Dear Kelly Sherriff
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI personally dealt with Lucy, she was extremely helpful through the whole process of searching for a property to rent which fulfilled all the needs I had. Excellent service and I really can’t speak highly enough of these guys would really recommend. Thank you.
Mehmet · 3 June 2023
Agent replied · 24 June 2023
Dear Mehmet Demir
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders Worthing have been fantastic and supportive with helping us move. Jade has been especially attentive and helpful to make sure the whole process was smooth and every step was an exciting one! I'm very grateful and would recommend Leaders to anyone wishing to rent.
Hannah · 25 April 2023
Agent replied · 24 June 2023
Dear Hannah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJade Challenger has been amazing at Leaders Worthing. She has been helpful in every possible way keeping us in the loop and getting everything ready for our big move.
Thank you so much for all you have done. Your a credit to your team 😊
Kerry · 25 April 2023
Agent replied · 24 June 2023
Dear Kerry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to say that Rebecca has made letting my house very easy.She has been very helpful in all areas and most of all very efficient and quick to reoly and deal with any situation.
Thanks Rebecca
Tim Lezard
Tim · 31 August 2023
Agent replied · 30 September 2023
Dear Tim Lezard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am happy with all their services and staff dealing, they all are very kind and helpful, whenever I needed help they were just a mail or call apart and responded ASAP and resolved my issues. I had a 2 year journey with them for my previous tenancy and continued to be in their service in the current tenancy. No words to describe about Shannon Avery who was my property manager who responded promptly to any of my queries or issues and guided me well through out. Though I was new in this country , her guidance made everything easy for me . She is the reason why I still need to be with Leaders. I hope I will get the same care and guidances in the future.
Surya · 29 February 2024
Agent replied · 21 March 2024
Dear Surya Sudhan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had a complicated situation having just arrived back in the UK after 8 years living overseas. Susie was super helpful in making it easier for us to rent and overcome all the red tape. She was very easy to deal with, approachable, and always quick to respond. Many many thanks!PositiveProfessionalism
FolkArt · 24 August 2022
Agent replied · 24 June 2023
Thanks so much for your review, Susie is very grateful for you taking the time to leave a review. We look forward to getting you moved in. Thanks, Neil
★★★★★ 5/5
GoogleAmazing service from Samantha Gunes. She was very professional and helpful throughout the process, she was always available to answer any questions we had. Samantha is a credit to this company.
Katerina · 14 March 2024
Agent replied · 21 March 2024
Dear Katerina Asenova
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAfter speaking to Hollie Jenman, a manager at Leaders she appointed Liam Percival to take over the management of our property at short notice after we had experienced difficulties with this.
His patience, understanding and professionalism helped us through a very awkward experience and we cannot thank Liam and Hollie enough for their assistance.
Aidan · 22 March 2022
Agent replied · 24 June 2023
Dear Aidan Curtis,
Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleJulie Westbrook is a credit to this agency. She is compassionate and willing to go above and beyond to support her portfolio. Great job Julie! Thank you for all your support.
Amanda · 29 February 2024
Agent replied · 21 March 2024
Dear Amanda Rayworth-kiernan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRebecca Eager who manages my flat at Leader's Worthing is excellent. she is responsive immediately and very helpful. If there is a problem she goes out of her way to sort it. I have no problem in giving Rebecca and Leaders Worthing ***** stars.
Hugh · 26 March 2023
Agent replied · 24 June 2023
Dear Hugh,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 2/5
GoogleFriendly staff and informative during viewings however they push a lot for the "optional" no deposit scheme. They explained the benefits for the landlord but there arnt really any benefits for the tenants. So I asked in comparison what would be the benefits of HAVING a deposit, and they just repeated themselves about having the no deposit option which was not what I asked.
After the viewing they made multiple promises how they would keep me updated about if I was successful or not within a week. A month later I hear nothing so I chased and was promised again they would let me know, they just havent heard anything from the landlord yet. A further 2 months later still nothing and the property is now off the market.
Not impressed
Jazz · 25 January 2024
Agent replied · 24 February 2024
Dear Jazz Chicken,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAs an owner and landlord the service I get from Leaders in Worthing is superb. Rebecca Eager handles my property, she is efficient and communicates any issues quickly and clearly.
Hilary · 29 February 2024
Agent replied · 21 March 2024
Dear Hilary Sadler
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders have given me and my partner a brilliant experience in first time renting and I would highly recommend them for their friendly, helpful and thorough service.
Lucy was especially great in giving a very professional yet personal experience and was always available to help us every step of the way.
Declan · 15 May 2022
Agent replied
Thanks Declan for taking the time to leave us a review! We are so happy we could help you. Lucy will be really happy! Thanks Neil.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
