How many reviews does Leaders have?

Leaders has 4,554 reviews across its 20 offices, rated 4.7 out of 5 overall: 4,544 on Google, 5 on Facebook, 5 on The Trusted Agent. Company-wide Facebook reviews for Leaders are counted once, not once per office.

Trusted Agent profile · Surrey, Hampshire, West Sussex and more

Leaders estate agents in London, St Albans, Worthing and 13 more

Q: Where are the Leaders offices?

The 20 Leaders offices, by town. Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG. Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA. Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL. Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG. Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ. Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ. London: 9-13 The Facade, Devonshire Road, London, SE23 3HA. Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT. Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX. Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA. Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE. Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR. Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH. St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG. Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR. Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE. Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX. Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE. Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET. Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG.

4.7

★★★★★ Excellent

4,554 reviews across 20 offices and 3 platforms

www.leaders.co.uk

Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Chichester, Bromley, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,554 reviews on three platforms, rated 4.7 out of 5 overall.

4.7 / 5

4,544

Reviews on Google

All 20 offices

2.6 / 5

Reviews on Facebook

Business-wide

4.8 / 5

Reviews on The Trusted Agent

All 20 offices

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Leaders's 20 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Platinum award
Leaders, London
49th of 18,569 UK offices
Top 2%

Latest reviews from every Leaders office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Have been a Landlord with Leaders for a couple of years now and have found the team to be very helpful. Louise in Admin always makes time to explain things I don’t understand. Keep up the good work!

CcOllieC05 · 9 February 2019 · Leaders St Albans

Agent replied

We are very happy to have provided you with such a positive experience and are so pleased that the team have been so helpful throughout your dealings with them over the years in your time as a Landlord. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders

5/5

Google

Ross and everyone at the Leaders office in St Albans have been an absolute pleasure to deal with. Polite, friendly, and quick with follow up. Absolutely no hard sell and always available if you have any questions. I was looking to move on very short notice and they took a lot of stress out of the process. I'd recommend them to anyone looking to rent in the area without hesitation.

Stephanie · 9 February 2019 · Leaders St Albans

Agent replied

Hi Stephanie, thanks for your praise and kind comments about the team at St Albans, we are always delighted to receive such positive feedback. At Leaders we always aim to deliver the highest level of service and we are so glad that you have found this to be the case. Thank you for taking the time to provide us with your feedback. Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

I have found the team at Leaders to be extremely friendly and personable as well efficient and reliable. With so many agents out there it is refreshing to deal with a team who genuinely seem to care and that deliver what they say rather than just say what they will deliver. I highly recommend them!

Gordon · 9 February 2019 · Leaders St Albans

Agent replied

Hi Gordon, we're glad that you had such a wonderful experience with us! We always aim to provide top quality service to every customer and part of this is through a friendly and personable approach. We are pleased to read that you enjoyed your experience with Leaders St Albans and your recommendation is much appreciated. Thank you for taking the time to leave us such a positive review and if there is anything more we can do in future then please do not hesitate to get in touch. Have a nice day! Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

I've been renting a property managed by Leaders St Albans for 18 months and have been delighted with the ongoing excellent service. Leaders listened to what was needed at the start of my property search and found one that went beyond expectations. The friendly team at Leaders St Albans have responded promptly to all queries and the contractors have been reliable and efficient when needed. The property checks are carried out with plenty of notice and with respect to privacy. As a tenant, I'd highly recommend Leaders St Albans.

Mimie · 9 February 2019 · Leaders St Albans

5/5

Google

I recently viewed some properties to let and used Leaders St Albans . I found them all to be very polite and efficient. I had Amanda Allan show me round some properties and she was very helpful and knowledgeable about all of the places we saw. I also spoke to Scott in their office , who also helped me out. I would definitely recommend Leader's to my friends .

Sugaspott · 9 February 2019 · Leaders St Albans

Agent replied

Thank you for taking the time to let us know about the service you received from the team at St Albans. We're so pleased to read that both Amanda and Scott have been able to provide you with such a positive experience. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders

5/5

Google

Having been a tenant of Leaders for over 10 years I have always had great service! I mostly speak with Amy and Louise on the property management team, they have always been really helpful and quick at resolving any issues! A+ Service!

Philip · 9 February 2019 · Leaders St Albans

Agent replied

Hi Philip, we are so happy to read such a great review about Leaders St Albans and we are so pleased that Amy and Louise have been able to provide so much support and assistance to you throughout your Tenancy. We really hope you continue to enjoy renting with us. If there is anything else we can do for you at all, please do not hesitate to get in touch. Kind Regards, Leaders

5/5

Google

A real pleasure to deal with. We bought our first house through Leaders and found them friendly and helpful. We were impressed that they got the basics right- simple things like they met us on time for every viewing and always found time for us when we had questions.

Andrew · 9 February 2019 · Leaders St Albans

Agent replied

Hi Andrew, we're so happy to read you had such a positive experience with the team at Leaders St Albans. We recognise what a complicated process buying a property can be but are delighted that the team have been able to offer you so much assistance to you throughout. We will ensure your comments are relayed onto the team. If we can help any way in future then please do not hesitate to get in touch. Kind Regards, Leaders

5/5

Google

Highly recommend Leaders, Extremely helpful in every aspect of looking to rent! Recommendations even when I couldn’t get a property I wanted due to certain circumstances. Everything you look for in a letting agency. Very impressed.

Marie · 9 February 2019 · Leaders St Albans

Agent replied

Hi Marie, thank you for your review, we are so pleased to read that you have had such a positive experience with the team in St. Albans. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders

5/5

Google

Fantastic customer service from the whole team! Was recommended Leaders by some friends and was a great choice. Amanda handled my viewings and was very helpful, would definitely use again.

Natasha · 9 February 2019 · Leaders St Albans

5/5

Google

Very easy to deal with. We are first time landlords and finding an agent we could trust was our top priority. David and his team were great at explaining our obligations and responsibilities as well as finding us excellent tenants. Very reassuring.

Gillie · 9 February 2019 · Leaders St Albans

Agent replied

Hi Gillie, thank you for your review. We are very happy to read that the team at St Albans have been able to provide you with such a positive experience especially due to your position as first time Landlord as we recognise there can be a lot of information to take on board so we are delighted that the team have been able to help. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders

5/5

Google

I used Leaders to let and manage my property whilst out of the country for 2 years. They found fantastic Tenants, helped me get the house 'Tenant ready' and the property management team were great with any issues that cropped up. Their check in and out reports were great too, really meant my house was looked after and ready for me to move back in to on my return. Will definitely be using them again and will recommend them to my Landlord friends.

Deborah · 9 February 2019 · Leaders St Albans

Agent replied

Hi Deborah, thank you for taking the time to leave a review about your experience as a Landlord with the team at Leaders St. Albans. We're delighted to read that the team had been able to find you such great Tenants and also provide a management service that you were pleased with. Our customers recommendations mean a lot to us as a business and we are so pleased to have earned yours. If there's anything further we can do for you then please do not hesitate to get in touch as we are more than happy to help! Kind Regards, Leaders

5/5

Google

Leaders were acting for the sellers of the property we were buying. As soon as Scott joined the team, everything fell into place. We were at the time having difficulty gaining info from sellers solicitors and Scott quickly got our answers. He remained supportive in the sales progression until completion day. It was a pleasure dealing with him and I can thoroughly recommend him to anyone who wants to sell their property.

Sarah · 9 February 2019 · Leaders St Albans

Agent replied

Hi Sarah, we are so happy to read such a great review about Leaders St Albans. We recognise what a complicated process buying a property can be and we are so pleased to read that Scott has been able to offer you so much assistance and support through your purchase of the property. We will ensure that your comments are relayed onto Scott and the team. Our customers recommendations mean so much to us as a business and so we are delighted to read that we have earnt yours. Thank you for taking the time to let us as well as other customers know about your positive experience. Kind Regards, Leaders

5/5

Google