5/5
GoogleI would like to say a huge thank you to Chris Trott for keeping his word and also to Jasmin who worked so hard in keeping up the momentum of this sale. Thank you so much!!
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,554 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Chichester, Bromley, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,554 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)70 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)13 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG568 reviews · 568 on Google (4.6)10 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG411 reviews · 409 on Google (4.2)5 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA321 reviews · 321 on Google (4.5)20 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG318 reviews · 318 on Google (4.8)3 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX279 reviews · 279 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR210 reviews · 210 on Google (4.6)15 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Leaders office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleStaff really friendly and helpful. Staff turn up when they state. I have reported a broken heater that hasn't been fixed and tried to get my payment date moved and haven't had a call back about it. But I haven't chased these things up. I do think the fees which were £500 when I moved in a bit steep. £375 ie the highest I've ever paid before and have never paid a renewal fee after a year if living somewhere. Feels like I'm paying for nothing.
5/5
Googlestaff is very helpful and friendly especially thanks to Beky Porter who helped us to make the moving in to the new place stress free
1/5
GoogleWhere to start …. the property has so many issues, the staff have not been very helpful or very respondent. Having to wait long periods of time for answers to pressing questions, paid £450 for the property to go back on the market to find a new tenant and even that took them 24 hours. Not even getting emails confirming my queries have been received and are being looking into - just being left in wait, constantly checking to see if they've had time to reply to me. Constantly feeling anxious and on edge about the tenancy and the issues which seem to take a long time to be address. By far one of the worst experiences I've had. Lois
Agent replied
Hi Lois, thank you for your kind words and this wonderful review about your recent experience with Beky and our team in Worthing. We're delighted to hear that Beky has been so accommodating and able to offer so much assistance in your search for a property. We will pass your thanks onto Beky and wish you all the best in your new home! Kind Regards, Leaders
5/5
GoogleWe are so grateful to Beky to sorting out every aspect of our rental with Leaders - she treated us with understanding and respect. Excellent!
5/5
GoogleI had a lady called Jasmin handle the purchase of my house the experience was seem less , Jasmin provided me with the name of a wonderful movers in worthing: From start to finish she handled the purchase with professional ease,buying and moving is supposed to be extremely stressful I can say this was not the case with Jasmine; I would not hesitate to recommend her . Karynholland
5/5
GoogleThe calming influence we needed during a stressful time. They helped us every step of the way with clear advice and messaging. Staff always polite and supportive over the phone and face to face.
5/5
GoogleWe have just sold our property with Leaders (finally). Chris Trott was amazing. We had so many issues with solicitors, but Chris chased and pushed everything through - I don't think that man sleeps! I would highly recommend Chris, and I wouldn't let anyone else sell my property bar him.
5/5
GoogleAnna and Caroline are 2 of the most helpful and friendly property managers I have met. Going above and beyond to help. I would highly recommend.
5/5
GoogleReally helpful, knowledgable and efficient. Sian helped me to shift across to Worthing and the whole process was dead easy from start to finish - how it should be. Thanks to her and all at Leaders
5/5
GoogleLeaders provided great communication and were extremely helpful when buying my flat. Joe was especially helpful when arranging to view and he was always enthusiastic when showing me around and keeping me informed on how the sale was going.
5/5
GoogleI bought my recent property through Leaders and i couldn't have wished for a better Estate Agent to go through. Jasmin helped us from the very start with initially finding the right property, through to completion and even following up how we were getting on after we had moved in. Leaders went above and beyond what we could have asked for. We were given advise on our surveys and helped massively with the communication between all parties involved to get the purchase completed with minimal problems. We will definitely go through Leaders for our next sale.
5/5
GoogleI'd like to say a huge thank you to all the team, especially to Sara and Sian! Very professional and fantastic! They helped me and my friend to find the perfect flat for us! Very satisfied!!! Recommended!!!!!!
5/5
GoogleJasmin was brilliant! Incredibly well informed, polite and friendly. And a good laugh! The property wasn't for us, but hopefully we'll see another property in the future with her.
5/5
GoogleRented through Leader for 3 years and was genuinely saddened to leave them. Amazing staff and customer service. In particular Hollie in property management, nothing is every too much trouble and excellent communication.
5/5
GoogleJasmin and Chris was very professional, and helped us out throughout the sale. I recommend Leaders to anybody, because the staff are always willing to help. Many thanks Martin and Alisa
5/5
GoogleI have been using Leaders for several years now and have found the team exceptionally helpful. I now opt to have all my properties fully managed by Liam who is very thorough which makes things a lot easier for me. Leaders have always been good at avoiding void periods for my properties.
Agent replied
Hi James, thank you for your rating.
5/5
GoogleHad been looking for a property to rent for a while and generally disappointed at the level of service from a number of different agents. Eventually stumbled upon Beky Potter at Leaders Worthing, she was highly professional with a positive attitude. She found us a beautiful property immediately. Highly recommended, made the whole process stress free.
5/5
GoogleExtremely helpful, Sian has been on the ball with everything regarding my recent move. Would definitely choose Leaders again
5/5
GoogleThanks Kirsty at Leaders of Worthing for sorting out a rental at such short notice. Kirsty was friendly and efficient and the whole process was a breeze.
5/5
GoogleJoe has been fantastic in my mother’s recent sale of a flat. He has been patient, informative and very hardworking.
5/5
GoogleThank you to the sales team in the Worthing branch with special mention to Jasmin who through her professionalism, energy and attention to detail helped push through my purchase. I recommend them to anyone looking to get help to sell their home or purchase a property.
5/5
GoogleAs a Managing Agent the Leaders Rental Team have been most professional in letting our properties and would definitely recommend using them as an Agency.
5/5
GoogleI've just become a prospective customer of Leaders and so far I've found both Lucy and Emma on the team just a delight to deal with. Lucy sets up my viewing appointments efficiently and personably, and Emma is just great at the personal face to face service. Emma's knowledge of Worthing and love of the town is infectious. I have confidence in what she is telling me about the properties I'm interested in seeing is straightforward and genuine.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
